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Text Content

Skip to main content
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 * Home
 * About
 * Product
   * Pre-stay: Automated Upsellng
   * In-stay: Guest Messaging
   * Post-stay: Feedback & Reputation Management
   * Next-stay: Autopilot Marketing
 * Blog
 * Contact
 * Careers
 * Help
 * Login
 * Free Trial

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 * en
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Go

Loopon is now part of Local Measure: Your favourite guest engagement platform is
now backed by the leading customer experience platform for physical spaces.
Learn more about the acquisition.


TURN EVERY GUEST INTO A LOYAL ADVOCATE

The all-in-one engagement platform for hotels to grow revenue, improve customer
satisfaction and drive loyalty at all stages of the guest journey.


Upselling & Personalisation｜ Real-time Messaging
In-stay & Post-stay Feedback ｜ Guest Surveys
Reputation Management
Plans & Pricing




HOW IT WORKS

Quick and easy self-service setup, with assistance from the Loopon-team if
necessary.
Integration with PMS triggers automatic up-sell emails a few days before guest
arrives.
Send guests welcome message via SMS or WhatsApp and ask for feedback after they
login to Wi-Fi.
Guest Satisfaction Survey sent automatically after checkout, reputation data
aggregated from all over the internet.
Autopilot marketing to guests who opt-in for newsletters in post-stay survey.
 * Sign-up
 * Upselling
 * Messaging
 * Improving
 * Marketing


LOOPON IN 90 SECONDS

PRE-STAY


PRE-ARRIVAL EMAILS & UPSELLING

Commission-free upselling and pre-arrival surveys help you and your guests
design the perfect stay. One-click upgrades maximise your pre-arrival revenue,
while your guests get even more excited about their upcoming stay.
Learn more

IN-STAY


REAL-TIME FEEDBACK AND MESSAGING

In-Stay is a real-time feedback and messaging tool to recover service and
improve satisfaction while your guest is still on site. Guests can login to WiFi
or scan a QR code to leave feedback, or communicate with you directly via SMS
and WhatsApp about their experiences
Learn more
POST-STAY


GUEST SURVEYS & REPUTATION MANAGEMENT

Beautiful single-page surveys right after the stay let your guests know you
truly care. Full suite of analytics & reputation management tools help you make
better strategic choices, improve guest satisfaction scores and stay front of
mind on review sites.
Learn more

NEXT-STAY


MARKETING, NEWSLETTERS & TARGETED EMAIL CAMPAIGNS

Eye-catching emails and targeted email campaigns that stand out from the rest.
Personalised communication will keep the guests coming back through tailored
offers, driving repeat bookings and guest loyalty. Easily customisable with
ready-made templates and flexible editing options.
Learn more
“A fantastic system - get immediate communication with your most valuable asset
- your guests. Turn bad into good. True evaluation of your product.”


“Loopon is probably one of the reasons our hotel is so profitable.”
Lars Olemyr Earlier GRM @ Clarion Hotel Post /
Currently GM @ Nösund Spa & Havshotel

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the market leaders use Loopon




BLOG

The Rise in Popularity of QR Codes for Hotels
Dec 08, 2020
Preparing To Re-Open? It's Time To Double Down On Guest Communications
Jun 02, 2020
The Best Hospitality Safety Initiatives In The Face Of Coronavirus
Mar 25, 2020
Six Step Guide For Crisis Communication In The Hospitality Industry
Mar 23, 2020
Meet Loopon’s Food & Beverage Solution
Mar 17, 2020
Embracing Sustainability as part of your Hotel's Strategy
Jan 27, 2020
Local Measure Extends its Customer Experience Platform with Acquisition of
Loopon
Dec 19, 2019
Compulsory Questions and their effect on your Feedback
Dec 12, 2019
Case Study: Copperhill Mountain Lodge - Exceeding Guest Expectations
Nov 15, 2019
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DO YOU WANT TO SEE HOW IT WORKS?

You can try Loopon completely free. We provide you with an account customised
for your hotel - and our helpful team will give you a personal introduction to
help you get the most out of the system.
Start 30-day free trial today


PARTNERS


 * Home
 * About
 * Product
 * Blog
 * Contact
 * Careers
 * Help
 * Login
 * Free Trial

LEGAL INFORMATION

Unless otherwise mentioned, all material is Copyright © Loopon AB.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems,
Inc., Bain & Company, Inc., and Fred Reichheld.

CONTACT INFORMATION

Loopon AB
Hvitfeldtsgatan 8
SE-411 20 Göteborg
Sweden

+46-(0)31 83 93 80

LANGUAGE

 * English
 * Español