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1 forms found in the DOM

POST /requests/51194/satisfaction/AO1ApLWeAzHAcmcA6cOO4boCv

<form action="/requests/51194/satisfaction/AO1ApLWeAzHAcmcA6cOO4boCv" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
    value="XCYytD5uJr3N2MqY3Ejq/J60Iz+0wVfAmw4cqdNk2neNQI9WKXgSFGiV894yTUPHUTTht0wI1E17QhHZIURV+A==">
  <input name="token" type="hidden" value="AO1ApLWeAzHAcmcA6cOO4boCv">
  <input value="1" type="hidden" name="ticket[satisfaction_score]" id="ticket_satisfaction_score">
  <label for="ticket_satisfaction_rating">How would you rate the support you received?</label>
  <div id="satisfaction-rating-buttons">
    <input id="satisfaction_rating_good" name="satisfaction_rating" type="radio" value="good">
    <label for="satisfaction_rating_good">
      <button type="button" class="btn rating good">
        <span class="icon"></span>
        <span class="long"> Good, I'm satisfied </span>
        <span class="short"> Good </span>
      </button>
    </label>
    <input id="satisfaction_rating_poor" name="satisfaction_rating" type="radio" value="poor">
    <label for="satisfaction_rating_poor">
      <button type="button" class="btn rating poor">
        <span class="icon"></span>
        <span class="long"> Bad, I'm unsatisfied </span>
        <span class="short"> Bad </span>
      </button>
    </label>
  </div>
  <div style="display: none;">
    <label for="ticket_satisfaction_reason_code">What is the main reason you are unsatisfied?</label>
    <select name="ticket[satisfaction_reason_code]" id="ticket_satisfaction_reason_code">
      <option selected="selected" disabled="disabled" value="0"></option>
      <option value="8">The agent's attitude is unsatisfactory</option>
      <option value="1000">The agent's response was appropriate, but I disagree with the process or feature</option>
      <option value="5">The issue took too long to resolve</option>
      <option value="6">The issue was not resolved</option>
      <option value="7">The agent's knowledge is unsatisfactory</option>
      <option value="100">Some other reason</option>
    </select>
  </div>
  <label for="ticket_satisfaction_comment">Add a comment about the quality of support you received (optional):</label>
  <textarea rows="6" disabled="disabled" name="ticket[satisfaction_comment]" id="ticket_satisfaction_comment"></textarea>
  <div id="rating-form-actions">
    <button name="button" type="submit" class="btn btn-primary submit" disabled="disabled">Update</button>
  </div>
</form>

Text Content

JOB REQ (#51194)

Josh Laws
Assigned agent
How would you rate the support you received?
Good, I'm satisfied Good Bad, I'm unsatisfied Bad
What is the main reason you are unsatisfied? The agent's attitude is
unsatisfactory The agent's response was appropriate, but I disagree with the
process or feature The issue took too long to resolve The issue was not resolved
The agent's knowledge is unsatisfactory Some other reason
Add a comment about the quality of support you received (optional):
Update
July 15, 2022, 09:42

Jobs have been generated as requested.









Josh Laws | Customer Support

RollKall Technologies


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