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Submission: On April 03 via manual from CA — Scanned from NL
Effective URL: https://mainstay.com/
Submission: On April 03 via manual from CA — Scanned from NL
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</form>Text Content
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GROW YOUR
ENROLLMENT AND RETENTION AND ENGAGEMENT AND COMMUNITY
Burnout and disengagement are pressing problems
Increase student and staff engagement with the only platform consistently proven
to boost enrollment, retention, and wellbeing.
Talk with our team
Watch our video
TRUSTED BY 225+ PARTNERS IN HIGHER EDUCATION, COLLEGE ACCESS, GOVERNMENT, AND
ENTERPRISE
HOW YOU SAY IT MATTERS
BACKED BY RESEARCH
We’ve partnered with expert practitioners and leading researchers in cognitive
science, emotional intelligence, and cultural context to develop customizable
messaging proven to get results.
Meet our research partners
HEAR
Listen and respond to your community’s needs at scale
MOTIVATE
Proactively nudge learners to take the actions that matter most
RESPOND
Answer questions 24/7
WHAT MAKES MAINSTAY DIFFERENT?
Today, there are so many communication platforms available that it can be hard
to tell them apart. But sending reminders through a typical texting tool isn’t
enough. Only Mainstay offers Artificial Intelligence chatbot technology that
includes easy-to-use, research-backed messaging that is proven to get results
and save you time.
AI-Enabled
Full Content
Research-Backed
Channels
Consulting
1:06 am
MESSAGES
Midterms are next week. This is a great time to prepare.
Don’t forget, Professor Smith is hosting a study session to help you prepare for
the exam. It’s at March 3 at The Hub, room 305. I recommend going regardless of
how much time you’ve spent studying so far, and don’t forget to bring any
questions you have about the material!
Thanks, I’ll be there
AI-ENABLED ENGAGEMENT
Go beyond simple reminders and automated Q&A — create the change you want to see
in your campus, without creating more work for your team. With Mainstay, you can
take the pulse of community needs and reach out proactively at scale. Our AI
handles the majority of inquiries, supporting learners with accurate answers
tailored to their situation, 24/7. If learners need a little extra guidance, a
human can jump in as needed.
Explore our platform
1:06 am
MESSAGES
I’m nervous about paying for school
Thank you for sharing this with me. Being nervous can be a sign that you care
deeply about something.
I’m here to help! Which of the following do you want to learn more about:
1. Financial Aid
2. Scholarships
3. Work Study
4. Tuition Reimbursement
5. I want to talk to someone
2
A FULL YEAR OF CONTENT
When you don’t have time to invent the wheel, Mainstay has your back. Our
ready-made content spans the full year, covering college access, enrollment,
retention, academics, and stop outs — and it’s been proven to work for millions
of learners. Other communication tools make you start from scratch, or only
provide a limited set of automated answers to common questions.
Explore our platform
1:06 am
MESSAGES
School is really hard right now
I’m glad you shared this with me. Learning new things often comes with stress.
And stress can give us the energy to push through challenges.
Understanding how you feel can help you take action. Which emotion is the
closest to what you feel right now?
1. Excited
2. Nervous
3. Uncertain
4. Overwhelmed
5. Tired
6. Frustrated
7. Something else
RESEARCH-BACKED MESSAGING
Mainstay is more than a chatbot — we set you up for success with AI messages and
responses proven to spark positive behavior changes. Our content is created
alongside expert researchers in mindset science, so you can drive the outcomes
you want for your organization.
Mainstay’s platform is designed to guide learners to answers, reply with an
empathetic response and build the trust needed to help them take advantage of
the resources available.
Explore our platform
1:06 am
MESSAGES
I'm going through a hard time right now because I'm at a school where people
want to party 24/7. I feel like I'm the only one prioritizing school. I always
feel alone and sad.
That sounds really tough. it's hard to feel like you're the only one who want to
focus on school. It's normal to feel lonely and sad if you're in that situation.
Have you talked to your parents or a teacher about how you feel?
Mainstay
I don't want anyone to worry about me, but maybe I can talk to someone.
CHANNELS WE OFFER
To engage students and staff most effectively, meet them where they are.
Mainstay connects you to learners through a web bot embedded on your website
plus the text messaging app they already use every day. There’s no need for them
to install a new app or tool — which means higher response rates and greater
engagement.
Explore our platform
A CONSULTATIVE APPROACH
No matter your goals — or the challenges you face in reaching them — we can
help. Our team of experts take a consultative approach and partner with you to
engage students and deliver real results on the metrics that matter most to your
students, your staff, and your institution. You’re in the driver’s seat, and
we’re here to make our extensive learnings and proven processes work for you. We
can run your bot for you in close collaboration with your team, or help you dig
in and manage the details yourself.
Explore our platform
TRUSTED BY LEADERS.
LOVED BY LEARNERS.
"The AI-enhanced coach that we launched in partnership with Mainstay has helped
us improve student outcomes and close equity gaps without increasing the
workload of our advisors."
Tim Renick
Executive Director, National Institute for Student Success at Georgia State
University
"Mainstay supports me as a Director and makes it a point to communicate with my
staff on a regular basis to help us execute our ideas. I believe our ability to
utilize the product is directly related to how students receive support in
return, and our Partner Success Manager, Jonathan, has been super pleasant and
helpful – I see him as a coworker!"
Joe LeDesma
GEAR UP Project Director, President of Administrative Association
Palomar College
"Mainstay is much more than a chatbot. It is an engagement platform backed by
cutting-edge behavioral intelligence research."
Katie Condon, M.A.
Assistant Vice President of Enrollment Affairs
University of West Florida
"Thank you for all of your help with this process. I didn't have anyone in my
life to help me out so this really made a huge difference with getting into
college, and now I'm going to my dream school in my dream city :)"
Hannah
Student
"We built organic trust with students and (Mainstay) played a big part in that
trust factor."
Dr. Christopher Smith
Executive Director of Enrollment Management & New Student Engagement
Kansas State University Polytechnic
"It frees up our time and allows us to have more in-depth and complex
conversations that really do require human interaction."
Sheenah Hartigan
Director of Enrollment services
Ocean County College
"The AI-enhanced coach that we launched in partnership with Mainstay has helped
us improve student outcomes and close equity gaps without increasing the
workload of our advisors."
Tim Renick
Executive Director, National Institute for Student Success at Georgia State
University
"Mainstay supports me as a Director and makes it a point to communicate with my
staff on a regular basis to help us execute our ideas. I believe our ability to
utilize the product is directly related to how students receive support in
return, and our Partner Success Manager, Jonathan, has been super pleasant and
helpful – I see him as a coworker!"
Joe LeDesma
GEAR UP Project Director, President of Administrative Association
Palomar College
"Mainstay is much more than a chatbot. It is an engagement platform backed by
cutting-edge behavioral intelligence research."
Katie Condon, M.A.
Assistant Vice President of Enrollment Affairs
University of West Florida
"Thank you for all of your help with this process. I didn't have anyone in my
life to help me out so this really made a huge difference with getting into
college, and now I'm going to my dream school in my dream city :)"
Hannah
Student
"We built organic trust with students and (Mainstay) played a big part in that
trust factor."
Dr. Christopher Smith
Executive Director of Enrollment Management & New Student Engagement
Kansas State University Polytechnic
"It frees up our time and allows us to have more in-depth and complex
conversations that really do require human interaction."
Sheenah Hartigan
Director of Enrollment services
Ocean County College
"The AI-enhanced coach that we launched in partnership with Mainstay has helped
us improve student outcomes and close equity gaps without increasing the
workload of our advisors."
Tim Renick
Executive Director, National Institute for Student Success at Georgia State
University
"Mainstay supports me as a Director and makes it a point to communicate with my
staff on a regular basis to help us execute our ideas. I believe our ability to
utilize the product is directly related to how students receive support in
return, and our Partner Success Manager, Jonathan, has been super pleasant and
helpful – I see him as a coworker!"
Joe LeDesma
GEAR UP Project Director, President of Administrative Association
Palomar College
* 1
* 2
* 3
* 4
* 5
* 6
187
stop outs re-enrolled
Hillsborough Community College
17%
higher retention
National University
5%
increase in FAFSA completion
College Advising Corps
2x
application yield
South Texas University
13%
more likely to earn a B or higher
Georgia State University
77%
of students took action
THECB
40%
increase in applications from first generation students
Kansas State Salina
20%
increase in recruiter efficiency
Wayfair
OUR PARTNERS GET RESULTS
7+ million people reached • 225+ partners
The only EdTech company with 9 successful research studies. Learn how Mainstay’s
unique and proven, research-backed approach can help you reach your goals.
Talk with our team
AN EXTENSION OF YOUR TEAM
Our partners love our ongoing support. We work with you to understand your
challenges, define your desired outcomes, and create a plan to spark progress.
Let’s get started.
Talk with our team
GET FREE ENGAGEMENT IDEAS IN YOUR INBOX
Email*
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CF - Recent Conversion Event
HERE FOR THE JOURNEY.
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NEW WHITE PAPER: Leading with listening: How technology is helping higher ed
institutions take an empathetic approach to student engagement