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Water Service Turnoffs Resumed
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MAIN NAVIGATION

 * 
   Who We Are
   * About Us
   * Our History
   * Our Governance
   * Our Leadership
   * Board of Ethics
   * Financial Information
   * Publications
   * Videos
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   What We Do
   * Construction in Your Neighborhood
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   * New and Innovative Technologies
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UTILITY NAVIGATION

 * News
 * Public Notices
 * Careers
 * Employee Portal
 * Sign Up / Log in


Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm
Special Hours on Fridays only 7:30 - Noon (May 20, May 27 and June 3 only)
Email: Customer Service

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One Stop Shop
Weekdays: 7:30 am - 5:00 pm

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Interactive Voice Response System
301-206-4001
24 hours, 7 days/week

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Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App,
by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a
sewer emergency, report it using our mobile app, email the Emergency Services
Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or
learn more about all of the financial assistance resources. Get started by
calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. (closed Noon-1 p.m.) except
Wednesdays, 7 a.m.-Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services


WE DELIVER THE ESSENTIAL.

For more than 100 years, we are the proud provider of safe, seamless and
satisfying water services, making the essential possible every day for our
neighbors in Montgomery and Prince George’s counties.

How We Keep Our Promise

Create an Account
Pay your Bill
Start or Stop Service
Submit a Claim
Sign Up for Alerts
(301) 206-4001
Go to Customer Service


LATEST UPDATES

Latest Updates


WSSC WATER ADOPTS SURPLUS REAL PROPERTY REGULATION

Published on
May 18, 2022
Article Type
Public Notices
Read more


WSSC WATER HOLDING MONTHLY COMMISSION MEETING ON WEDNESDAY, MAY 18

Published on
May 16, 2022
Article Type
News Release
Read more


MONTGOMERY AND PRINCE GEORGE’S COUNTY COUNCILS UNANIMOUSLY APPROVE WSSC WATER’S
FY 23 BUDGET

Published on
May 12, 2022
Article Type
News Release
Read more


WSSC WATER RANKS 3RD IN NORTHEAST AMONG LARGE UTILITIES IN J.D. POWER’S 2022
CUSTOMER SATISFACTION STUDY

Published on
May 10, 2022
Article Type
News Release
Read more
View all
Established
1918
Counties Served
Montgomery & Prince George's
Customers Served
1.9+ Million
Water Quality Violations
None
Water Mains Managed
5,800+ Miles


EXPLORE WHAT WE DO

You see the result of our work every time you turn on your tap or take a shower.
But what you don't see is all the effort it takes to deliver that water to you:
the big construction projects, the pipeline maintenance, the lab work and more.
Learn all about the many people in many departments that make up WSSC Water.

Major Projects
Water Quality
Water Security
Wastewater Management
Environmental Protection & Sustainability
New and Innovative Technologies


WATER IMPACTS ALL OUR LIVES

Because water is essential for our daily lives, we never relax in our commitment
to provide you with safe, clean water. We've kept that promise for more than 100
years: We've never had a drinking water quality violation. Stay informed about
all we've done and continue to do to keep that amazing record going.


WATER QUALITY REPORT

Read our latest annual Water Quality Report.


'CUSTOMER PIPELINE' NEWSLETTER

Stay up-to-date on the latest WSSC Water news, get timely tips and more.


EMERGENCY WORK IN YOUR AREA

View our interactive map to see emergency water main repair work near you. For
information on emergency sewer service work, visit our Sewer Service Alerts map


COMMISSION PUBLIC MEETINGS

Check the schedule of upcoming WSSC Water Commissioners' meetings.


UPCOMING EVENTS

Event Date
May 30
Event Type
Holiday


MEMORIAL DAY - CLOSED

During holidays, administrative offices are closed.  However, in the event of an
emergency such as a broken water main or sewer back-up, our 24-hour call center
is staffed to assist our customers.   ...

Event Date
Jun 08
Event Type
Board of Ethics Meetings


BOARD OF ETHICS MEETING - JUNE 8

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast
live for public viewing Call-in number to provide comment: 1-240-800-7929 /
Conference ID:  Please note the following: ...

Event Date
Jun 15
Event Type
Commission Meetings


COMMISSION MEETING, JUNE 15

The June 15, 2022 Commission meeting will be "in person" only. No public
comments will be accepted over the phone for this meeting. Commission Meeting
Agenda

Event Date
Jun 20
Event Type
Holiday


DAY AFTER JUNETEENTH - CLOSED

During holidays, administrative offices are closed.  However, in the event of an
emergency such as a broken water main or sewer back-up, our 24-hour call center
is staffed to assist our customers.   ...

Event Date
Jul 04
Event Type
Holiday


INDEPENDENCE DAY -CLOSED

During holidays, administrative offices are closed.  However, in the event of an
emergency such as a broken water main or sewer back-up, our 24-hour call center
is staffed to assist our customers.   ...

Event Date
Jul 13
Event Type
Board of Ethics Meetings


BOARD OF ETHICS MEETING - JULY 13

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast
live for public viewing Call-in number to provide comment: 1-240-800-7929 /
Conference ID:  Please note the following: ...

Event Date
Jul 14
Event Type
Project Outreach Event


MARLBORO ZONE REINFORCEMENT PROJECT COMMUNITY MEETING

Watch Meeting Dial In: 240-800-7929 Conference ID:   229012952# For more
information please visit our Community Project meetings page

Event Date
Aug 10
Event Type
Board of Ethics Meetings


BOARD OF ETHICS MEETING - AUGUST 10

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast
live for public viewing Call-in number to provide comment: 1-240-800-7929 /
Conference ID:  Please note the following: ...

Event Date
Sep 05
Event Type
Holiday


LABOR DAY - CLOSED

During holidays, administrative offices are closed.  However, in the event of an
emergency such as a broken water main or sewer back-up, our 24-hour call center
is staffed to assist our customers.   ...

Event Date
Sep 07
Event Type
Finance


FYS 2024-2029 CAPITAL IMPROVEMENTS PROGRAM (CIP) PUBLIC HEARING - MONTGOMERY
COUNTY

The public comment period will remain open until Monday, September 19, 2022. Per
State law, the agency must submit a Proposed CIP to the two Counties prior to
October 1, 2022.

Event Date
Sep 08
Event Type
Finance


FYS 2024-2029 CAPITAL IMPROVEMENTS PROGRAM (CIP) PUBLIC HEARING - PRINCE
GEORGE'S COUNTY

The public comment period will remain open until Monday, September 19, 2022. Per
State law, the agency must submit a Proposed CIP to the two Counties prior to
October 1, 2022.

See All Events


COME WORK WITH US


WSSC WATER JOB SEEKERS

We invite you to explore available career opportunities and become part of our
H2OPeople community!


INTERNSHIPS

WSSC Water's Student Intern Program gives college and university students a
chance to gain practical experience - experience that could lead to a job with
us.


SUPPLIER PORTAL

To bid on WSSC Water solicitations, prospective vendors must enroll in our
Supplier Portal System. This overview guides you through the process.


BUSINESS DEVELOPMENT & PARTNERSHIPS

WSSC Water seek out ways to generate revenues that are not tied to the funds
derived from our rate-paying customers. 


DONATE TO OUR WATER FUND

The Water Fund helps residential customers in financial need pay their
water/sewer bills. WSSC Water, in partnership with The Salvation Army, receives
donations from generous customers, community members and employee donors with
100% of all donations going directly to those in need. Please consider making a
tax-deductible donation today.

Donate to Share the Essential

14501 Sweitzer Ln
Laurel, MD 20707

(301) 206-4001
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