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SELL MORE WITH EDESK

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FEEDBACK EXPRESS
IS NOW PART OF EDESK FEEDBACK 🎉

In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool,
for safely requesting and boosting seller feedback and reviews. Over the years
we’ve listened to and learned from our FeedbackExpress customers and brought
their best insights to reality in our eDesk Feedback product.
FeedbackExpress customers now love eDesk Feedback’s 100% compliant and automated
system for gathering more feedback and reviews safely. They also love the fact
that they can gather reviews across Amazon, eBay, Trustpilot and Google My
Business, effectively increasing conversions on their webstores too.
Start your free trial

Free 14-day trial • No credit card required

“Using eDesk, we have increased our feedback across Amazon and eBay to over 400
positive reviews per month, maintaining a 99% positive seller rating.”

Abbey Render, Assistant Manager, Indigo Herbs



GET UP TO 52% MORE
AMAZON REVIEWS AND FEEDBACK.

Now you can automatically trigger official Amazon rating requests using the same
system behind the Request a Review feature in Seller Central. No manual clicking
per order, no worrying about restrictions—just a fully automated process that is
100% compliant with Amazon’s policies.

Here’s why it outperforms your own messages...

“We’ve been hitting 100% positive feedback since we started using eDesk. Our
Amazon feedback is now at 100% which was previously unheard of for us.”

North Laine Accessories


THE ONLY FEEDBACK SOLUTION BUILT RIGHT INTO A UNIFIED CUSTOMER SERVICE HELP
DESK.


FEWER NEGATIVE REVIEWS AND NEGATIVE FEEDBACK 😊

Because feedback functionality is linked directly to a complete customer service
help desk, you can instantly block scheduled requests to certain buyers who are
unhappy with your product or service—thus reducing negative reviews and
feedback.


HIGHER ENGAGEMENT RATES WITH YOUR BUYERS 👏

Just made a customer happy with a super fast response to their query? Now you'll
be able to send your feedback or product review request there and then, greatly
increasing the likelihood of getting a positive feedback or review.

Start your free trial

Free 14-day trial • No credit card required


MORE CHANNELS, MORE FEATURES,
MORE FEEDBACK AND REVIEWS!



FeedbackExpress was the Amazon feedback tool trusted across more than 10 Amazon
marketplaces, but eDesk Feedback can help you build trust and visibility for
everywhere you sell.

For multichannel sellers, that just hasn’t been possible from one place until
now. Amazon has its own review system, eBay has its own, Trustpilot is fantastic
for web stores but it’s yet another system—and if you want to bolster
conversions through Google search—well that’s another system.

But...


EDESK FEEDBACK BRINGS IT ALL TOGETHER
FOR ONE SIMPLE PRICE.

Professional
$
109
/mo

billed annually

or $119 billed monthly Start Free Trial

25,000
Feedback requests per month
 * Unlimited marketplaces
 * Automated feedback requests
 * Templates and Snippets
 * Seller and product reviews
 * Negative feedback management
 * Coordinate intelligent request schedules
 * Feedback report analytics
 * Sales dashboard
 * Email support

Premium
$
219
/mo

billed annually

or $249 billed monthly Start Free Trial

60,000
Feedback requests per month
 * Unlimited marketplaces
 * Automated feedback requests
 * Templates and Snippets
 * Seller and product reviews
 * Negative feedback management
 * Coordinate intelligent request schedules
 * Feedback report analytics
 * Sales dashboard
 * Email support
 * Phone support

Ultra
$
349
/mo

billed annually

or $379 billed monthly Start Free Trial

100,000
Feedback requests per month
 * Unlimited marketplaces
 * Automated feedback requests
 * Templates and Snippets
 * Seller and product reviews
 * Negative feedback management
 * Coordinate intelligent request schedules
 * Feedback report analytics
 * Sales dashboard
 * Email support
 * Phone support
 * Live chat support


WHAT ARE YOU WAITING FOR?

Get started today and join thousands of sellers, big and small, who are
increasing their sales and online reputation with more feedback and product
reviews.

Start your free trial

Free 14-day trial • No credit card required




PRODUCT

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