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THE WYANOKE GROUP PRIVACY POLICY

Updated 12/27/19


OUR PRIVACY POLICY

This Privacy Policy ("Privacy Policy") discloses the privacy practices for The
Wyanoke Group, SLACK Incorporated, Healio.com, Healio, Healio Strategic
Solutions, Healio Live, Vindico Medical Education, or any website within the
Healio network. Within this policy, these organizations might sometimes be
referred to as "Healio," "We," "Our" or "Us"; users or customers of the website
might be referred to as "You" or "Your" or "Their".

Healio.com is committed to protecting the privacy of our visitors and wishes to
be transparent in how we handle their personal information. The following
privacy policy applies only to information collected on The Wyanoke Group
websites or mobile applications where this privacy policy is posted.


CONTACT US

If you have any questions or would like more detailed information regarding
Healio’s privacy policy, please contact us by email at privacy@wyanokegroup.com.


INFORMATION THAT WE COLLECT

In this section of our Privacy Policy, we discuss the information we may collect
about you in connection with your use of Healio. Please note, that in compliance
with the General Data Regulation Policy ("GDPR"), if your IP address identifies
you as being from the European Union (EU), we will ask you for your consent to
collect this information. Additionally, in compliance with the California
Consumer Privacy Act (CCPA), if you are identified as a visitor from the state
of California, we will ask you for your consent to collect this
information. This may be asked multiple times in the event that you access
Healio on multiple devices (tablet, mobile) or erase your cookie history on any
device. If you do not consent, your personal information will not be stored. You
will still be able to browse the website, but your experience will not be
personalized based on your browsing behavior and certain features of the site
may not function as expected. Details of the information we may collect and how
it will be utilized can be found below.

Registration. We may request personal information from visitors to our site who
are interested in obtaining various products and services from us. This includes
registering to become a user of Healio and automatically signing you up for
potential e-mail correspondence. Personal information is information that can be
used to identify or contact you. It includes but is not limited to: log-in
credentials (user name, password), name, postal address, e-mail address, NPI
number, year of medical school graduation, and telephone number. We may also
collect other types of information such as profession and professional interests
as well as your communication preferences. We will store all personal
information in a customer record until you instruct us to remove it from our
databases. Registered users of the site are able to control their communication
preferences at any time by accessing the "My Account" page.

We may combine information collected about you with information from third-party
sources. For example, upon registration, some health care professionals will be
matched against the publicly available NPI Registry to append and include their
NPI number to their registration profiles.

In addition, this website participates in the Healthcare Communication NetworkSM
(the "Network"), and as such has implemented various technologies for universal
registration/log-in among all Network member websites. If you would like to
understand how this website’s participation in the Network affects your privacy,
please click here.

Please note that the Network registration/log-in system may be different from
the registration/log-in used by this website for other products and services. To
the extent that anything in this privacy policy conflicts with the policy for
the Network technologies, the conflict will be resolved in favor of protecting
our EU users’ personal information.

Anonymous Users. We may collect information about your usage of Healio whether
or not you have registered for Healio. We collect this information through the
use of cookies, which are bits of information that a website sends to your
computer while you are viewing a webpage. These items may include:

 * The time and date of your request
 * The internet address of your computer
 * The browser and operating system you are using
 * The webpage that you are viewing
 * The website that referred you to Healio

Continuing Medical Education (CME, CNE and CE). In many cases, registration is
required to take continuing medical educations tests (or CNE or CE) and to claim
your completion certificate(s). You will be asked to provide personal
information as required by that particular activity. As with registration,
personal information is defined as information that can be used to identify or
contact you.

Cookies. Healio collects information through a variety of technical methods,
including cookies. We collect information through such technology to make our
sites more relevant and useful, and to deliver information about products and
services to our users. Healio uses third-party marketing services, such as
Google, to advertise on third-party websites across the internet. These services
use cookies to serve ads to you based on your past visits to Healio. You may opt
out of Google’s use of cookies by visiting Google’s Ads Settings. You may opt
out of all of Healio’s marketing programs by emailing your name and National
Provider Identifier (NPI) number to privacy@wyanokegroup.com. You may learn more
about interest-based advertising and opt out of interest-based advertising from
members of the Digital Advertising Alliance (DAA) or the Network Advertising
Initiative (NAI). In the event that you don’t want to be served ads that are
tailored to you, you may "opt out" of many campaigns by going to
https://www.aboutads.info, https://preferences-mgr.truste.com/ or
https://www.youronlinechoices.eu. If you decide to opt out, you will continue to
be served ads, but they will not be served based on your personal internet
activity.

The "Help" function in your web browser explains how to manage cookies while
using the internet. As previously noted, some services will not function
properly if your browser does not accept cookies.

Comments and Forums. When you post a comment on Healio, your name or username
will be displayed. Information that you post will be publicly available and may
be used by us and third parties. However, we reserve the right not to post any
comments with unsolicited information about medical devices or other products.
At no time should Healio be used to provide medical advice to patients.

Mobile Applications (Apps). To access mobile device applications (apps), you may
or may not be required to register. We will collect information about you and
your use of our apps in the same way we do on our websites. This may or may not
include urls that have been clicked on, time on site, and information about the
device that you were using when you accessed our site.

Surveys & Polls. Healio may request feedback regarding your use of our services
through polls, educational surveys, and other types of market research. We may
collect personal information about you when a response is necessary or to
fulfill contests, honoraria, giveaways, etc. In surveys that involve an
educational component, individuals’ personal information including name, NPI and
specialty as well as their responses may be shared with grantors. In other
instances, data are collected in aggregate form only.

Widgets. Social media icons, widgets and other sharing buttons may be present on
our site. When you consent to using our site, please be aware that these widgets
may be connected with third-party websites, such as Facebook or Twitter. These
sites track your sharing behaviors and identity (through your social media
handles) by utilizing cookies. Your interactions with these sites are
administrated by the privacy policies of those third parties. Accessing content
that is promoted by TrendMD on Healio is covered by TrendMD’s privacy policy,
which monitors usage using primarily anonymized data. For more information on
their practices, contact support@trendmd.com.


WHY WE COLLECT THIS INFORMATION

We may use the personal information collected for many purposes, including
delivering content, tracking, reporting, marketing, delivering ads and analyzing
the traffic patterns on our websites. Information we collect is aggregated into
reports that enable us to monitor usage and security. Aggregated and individual
usage statistics are distributed within Healio to improve website or service
performance and deliver relevant educational and promotional content. Healio may
collect and share both aggregated and personally identifiable information tied
to IP addresses or cookie information with third parties (including advertisers
and institutional subscribers) interested in communicating with you about
information or products relevant to your profession.

Personal information such as names, addresses and e-mail addresses may be shared
with accredited CME providers in order to award users CME (CNE, CE) credit(s).
Names, NPI numbers and specialties of individual users who have interacted with
some promotional messages we deliver may be shared with or used with advertisers
and sponsors.

Healio does not endorse and is not responsible for the privacy practices or
GDPR-compliance of any third-party websites to which it provides the personal
information of its users, although we make our best efforts to collaborate only
with those who follow Internet/GDPR best practices.

We reserve the right to review the use of our site by individual user’s accounts
associated with 1) attempts to violate the security of our computer networks, 2)
activity that degrades the performance of our website, 3) activity that may be
related to copyright violation, or 4) if we are required to disclose this
information by law.

Healio may also release personal information to third parties: 1) to comply with
valid legal requirements such as a law, regulation, search warrant, subpoena, or
court order; or 2) in special cases, such as a physical threat to you or others.
In the event that we are legally compelled to disclose your personal information
to a third party, we will notify you unless doing so would violate the law or
court order.

General Linking Information. Please note that some links on Healio, such as
advertisements, services, or contextual links may connect to other sites. Any
information you disclose on or through those sites is not subject to this
privacy policy. Healio does not endorse and is not responsible for the privacy
practices or GDPR-compliance of any third-party websites to which we link.


INFORMATION SPECIFIC TO OTHER PRODUCTS & SERVICES

For the following items, we will collect personal information that may include
but is not limited to your name, address, email, credentials, specialty
interests, IP address, date of medical school graduation and credit card
information. Braintree Payments and PayPal provide us with an online e-commerce
platform that allows you to transmit a credit card number to us with confidence.
The Wyanoke Group/Healio does not personally store any of your credit card or
PayPal information. We will store all other personal information from the
transaction, with your consent.

Depending on your payment method, your data is stored through the Braintree
Payments or PayPal data storage and databases behind a firewall. Your
information is encrypted through the Payment Card Industry Data Security
Standard (PCI-DSS).

Complementary Book Requests. In the context of a request for a book comp or desk
copy, personal information such as the type outlined above may be provided to
Healio by you. The information may be used to provide you and/or your
institution with product information by e-mail or direct mail that could be
useful to faculty and/or students. You will always have the opportunity to
unsubscribe from all e-mail correspondence and can notify us if you wish to be
taken off of our mailing list.

Paid Content (Newspapers and Journal Subscriptions, Books) In the context of
paid content, regardless of type, personal information such as that outlined
above may be provided to Healio by you. You reserve the right to rescind your
consent for Healio to store your personal information, without incurring
financial penalty. Standard return policies will apply.

Single Article Purchases/Single Journal Purchases. Due to the single-use nature
of these content types, an e-mail address is required to be submitted and stored
in order to make a purchase.

Live Meetings. When you register to attend a live meeting, personal information
related to the transaction such as the type outlined above may be provided by
you to Healio and then stored (exception: we do not store credit card
information). Regardless of how you register for a meeting (online, phone, print
form, in person), we will request that all attendees provide consent for us to
store personal information so that we can manage your transaction, continue to
update you on information relevant to the meeting as well as prepare your
pre/post/onsite meeting experiences.

Healio Jobs. Healio Jobs is powered by a third-party firm. Please see their
privacy policy to learn more about how your personal information may or may not
be used.


CONTROLLING THE USE OF YOUR PERSONAL INFORMATION

Under GDPR and CCPA, we respect the rights of our EU and California users to
obtain information on how we store and access the personal information we hold
about them. They may amend and/or delete that personal information at any time.
Some of these rights may be subject to some exceptions or limitations. We will
respond to the request to exercise these rights within a reasonable timeframe.
Other rights Healio users may be eligible for include:

Right of Portability. For Healio users whose IP addresses are located in the
EU or the state of California who request to see how their information has been
used, whether it is for amending, deleting or for informational purposes, we
will provide it to you upon request in an easy-to-read, transmittable format
within 30 days of the request.

Unsubscribe/Right to Be Forgotten. If at any time you wish to stop receiving
marketing or content communications from us, you may unsubscribe at the bottom
of your email(s) or contact Healio at privacy@wyanokegroup.com.

According to your rights under Article 17 of the GDPR, and in compliance with
CCPA, if you wish to entirely opt out of having your personal information
utilized by our website, you may contact us and we will purge this information
from our databases, cease its dissemination and, to the best of our ability,
notify all third parties who have been provided with your information that your
right to be forgotten and/or erased has been exercised. To exercise your data
rights, please use the button below.

Exercise Your Rights
Powered by OneTrust

 

Right to Notified of a Breach in Information. To ensure the safety of your
personal information on The Wyanoke Group’s/Healio’s website(s) and servers, we
have implemented the current appropriate technical, administrative, physical and
organizational measures to protect that information from loss, destruction, and
unauthorized access, whether accidental or intentional. Since these protections
change as technology evolves, we cannot assume any liability in this regard. In
the event of a breach in personal information security, Healio will notify
affected users within 72 hours of its discovery.


INTERNAL SECURITY MEASURES

In order to support its business activities or services, which may include
analyzing lists of personal information for behavioral trends and internal
emailing of unencrypted personal information (among other actions), only
authorized employees of The Wyanoke Group and their subsidiary staff, or our
Clients’ authorized staff (who have contractually agreed to keep all information
secure) may have access to your personal data. All staff of The Wyanoke Group
who have access are required to adhere to staff confidentiality agreements with
regard to personal information, which are held on file.


CONTACT INFORMATION FOR PRIVACY & PERSONAL DATA INQUIRIES

If you have any questions regarding The Wyanoke Group privacy policy, or would
like to exercise your rights regarding your privacy and data as it pertains to
this site, please contact us via:

Postal mail:
The Wyanoke Group
Attn: Privacy and Data Protection
6900 Grove Road
Thorofare, NJ 08086 USA

Email:
privacy@wyanokegroup.com


CONCLUSION

These statements convey the current privacy policy of The Wyanoke Group and
Healio. Healio reserves the right to alter this policy at any time without
advance notification. Any changes to this privacy policy will be reflected on
this webpage. If you have any questions or would like more detailed information
regarding Healio’s privacy policy, please contact us by email at
privacy@wyanokegroup.com.

 

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PRIVACY PREFERENCE CENTER

When you visit our website, we may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences, or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change the default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

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