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23.206.209.232  Public Scan

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Submitted URL: https://email.mailcrossroads.com/c/15MsIKwccirF3d2CvuEpuDGbhhPdr
Effective URL: https://www.lg.com/us/support?utm_source=stirista&utm_medium=email&utm_campaign=b2c_ha_laundry_09212023-xha-applian...
Submission: On September 25 via api from US — Scanned from DE

Form analysis 4 forms found in the DOM

GET /us/search

<form class="gnb-search-form" method="get" type="external" action="/us/search" autocomplete="off" role="search" data-airgap-id="71">
  <input type="hidden" name="type" value="B2C">
  <input type="hidden" name="siteType" value="CST">
  <input type="hidden" name="adobeSearchType" value="gnb">
  <div class="search-input"><label class="sr-only" for="gnb_search_tit_mobile">Search LG</label>
    <input type="text" name="search" class="input" placeholder="Mobile Search LG" title="Mobile Search LG" data-predictive-url="https://www.lg.com/us/search/ajax/gnbSearch" autocomplete="off" aria-owns="gnb-search-result-layer-mobile"
      id="gnb_search_tit_mobile">
  </div>
  <div class="search-result-layer" id="gnb-search-result-layer-mobile">
  </div>
  <div class="search-submit">
    <input type="image" class="submit" data-link-area="gnb-utility_menu" data-link-name="search" alt="Search" src="https://www.lg.com/lg5-common/images/common/icons/search-nero.svg">
  </div>
</form>

POST /us/search/search-all

<form action="/us/search/search-all" method="post" class="search-common" data-canfocus="1" data-cookiename="LG5_SupportSearch" data-cansubmit="1" data-max="10" data-search-idx="0" data-airgap-id="79">
  <input type="hidden" name="pageCode" value="support-main">
  <input type="hidden" name="serviceType" value="CST">
  <input type="hidden" name="type" value="B2C">
  <div class="search-input">
    <label for="search-keyword" class="sr-only">Type in your model # or Search for info. Predictive search layer window is open.</label>
    <input type="text" name="search" id="search-keyword" class="search search-common-input" method="post" placeholder="Type Model # or Keyword" data-predictive-url="/us/support/search/keyword" autocomplete="off" role="searchbox"
      aria-autocomplete="list" aria-owns="search-layer">
    <input type="image" class="submit" alt="Search" src="/us/images/support/icons/support-search.svg">
  </div>
  <div class="search-layer" id="search-layer">
    <div class="predictive-search search-result-list">
      <div class="no-submit"> Please choose an item from the list below </div>
      <div class="search-head">
        <strong>Model Number</strong>
        <strong>Product</strong>
      </div>
      <div class="scrollbar js-scroll mCustomScrollbar _mCS_1 mCS_no_scrollbar">
        <div id="mCSB_1" class="mCustomScrollBox mCS-dark mCSB_vertical mCSB_inside" style="max-height: none;">
          <div id="mCSB_1_container" class="mCSB_container mCS_y_hidden mCS_no_scrollbar_y" style="position:relative; top:0; left:0;" dir="ltr">
            <ul class="list" data-result="predictive"></ul>
          </div>
          <div id="mCSB_1_scrollbar_vertical" class="mCSB_scrollTools mCSB_1_scrollbar mCS-dark mCSB_scrollTools_vertical" style="display: none;">
            <div class="mCSB_draggerContainer">
              <div id="mCSB_1_dragger_vertical" class="mCSB_dragger" style="position: absolute; min-height: 30px; top: 0px;">
                <div class="mCSB_dragger_bar" style="line-height: 30px;"></div>
              </div>
              <div class="mCSB_draggerRail"></div>
            </div>
          </div>
        </div>
      </div>
      <p class="not-result"> There are no related products. </p>
      <div class="search-footer-area">
        <a href="#" class="link-text bold ico-left-x link-close"><strong>Close</strong></a>
        <a href="/us/search/support" class="link-text bold ico-right link-more"><strong>See More</strong></a>
      </div>
    </div>
    <div class="predictive-search recent-suggested-type">
      <div class="search-head">
        <strong>Your Recent Searches</strong>
      </div>
      <ul class="list recent-keyword"></ul>
      <div class="not-result recent-keyword"> No recent searches history. </div>
      <div class="search-head">
        <strong>Suggested Searches</strong>
      </div>
      <ul class="list">
        <li><a href="#"><strong class="product-name">Register</strong></a></li>
        <li><a href="#"><strong class="product-name">Smartshare</strong></a></li>
        <li><a href="#"><strong class="product-name">LG-Bridge</strong></a></li>
        <li><a href="#"><strong class="product-name">PC-suite</strong></a></li>
        <li><a href="#"><strong class="product-name">Video Tutorials</strong></a></li>
      </ul>
      <div class="search-footer-area">
        <a href="#" class="link-text bold ico-left-x link-close"><strong>Close</strong></a>
      </div>
    </div>
  </div>
</form>

# 

<form action="# " id="findMyModelForm" data-url="/us/support/commonmodule/retrieveFindmymodelNumber" data-airgap-id="80">
  <p class="desc">Select category and product below.</p>
  <div class="field-block">
    <label for="mainCategorySelect_fmm" class="sr-only mobile" id="mainCategorySelect_fmm_label">Select the Category</label>
    <select class="run-chosen chosen-initialized" id="mainCategorySelect_fmm" name="productCategory" data-placeholder="Category" aria-controls="subCategorySelect_fmm" data-url="/us/support/commonmodule/retrieveFindCategory.lgajax"
      style="display: none;">
      <option value="" disabled="" selected="">Category</option>
      <option value="CT10000003">Mobile</option>
      <option value="CT10000004">TV &amp; Home Theater</option>
      <option value="CT10000006">Kitchen</option>
      <option value="CT10000007">Washers &amp; Dryers</option>
      <option value="CT10000091">Other Appliances</option>
      <option value="CT10000002">Computing</option>
      <option value="CT32014322">Solar</option>
      <option value="CT32003201">Commercial Display</option>
      <option value="CT41000011">Small Business</option>
      <option value="CT41000321">Audio</option>
      <option value="CT41000881">Refurbished Products</option>
    </select>
    <div class="chosen-container chosen-container-single run-chosen chosen-container-single-nosearch" id="mainCategorySelect_fmm_chosen" style="width: 100%;"><a class="chosen-single chosen-default" role="combobox" aria-labelledby="mainCategorySelect_fmm_label" aria-expanded="false">
  <span>Category</span>
  <div><i class="icon"><svg width="10px" height="7px"><path d="M9.706,0.290 C9.335,-0.085 8.734,-0.085 8.364,0.290 L4.989,3.589 L1.614,0.290 C1.243,-0.085 0.642,-0.085 0.272,0.290 C-0.099,0.665 -0.099,1.273 0.272,1.649 L4.303,5.743 C4.492,5.935 4.741,6.026 4.989,6.022 C5.236,6.026 5.485,5.935 5.673,5.743 L9.706,1.649 C10.076,1.273 10.076,0.665 9.706,0.290 Z"></path></svg></i></div>
</a>
      <div class="chosen-search">
        <input class="chosen-search-input" type="text" autocomplete="off" title="Category" readonly="">
      </div>
      <div class="chosen-drop">
        <ul class="chosen-results" role="listbox" id="mainCategorySelect_fmm_chosen_listbox" aria-selected="false"></ul>
      </div>
    </div>
  </div>
  <div class="field-block">
    <label for="subCategorySelect_fmm" class="sr-only mobile" id="subCategorySelect_fmm_label">Select the Product</label>
    <select class="run-chosen chosen-initialized" id="subCategorySelect_fmm" name="findCategory" data-placeholder="Product" aria-controls="findModelResult_fmm" disabled="" style="display: none;">
      <option value="" disabled="" selected="">Product</option>
    </select>
    <div class="chosen-container chosen-container-single run-chosen chosen-container-single-nosearch chosen-disabled" id="subCategorySelect_fmm_chosen" style="width: 100%;"><a class="chosen-single chosen-default" role="combobox" aria-labelledby="subCategorySelect_fmm_label" aria-expanded="false">
  <span>Product</span>
  <div><i class="icon"><svg width="10px" height="7px"><path d="M9.706,0.290 C9.335,-0.085 8.734,-0.085 8.364,0.290 L4.989,3.589 L1.614,0.290 C1.243,-0.085 0.642,-0.085 0.272,0.290 C-0.099,0.665 -0.099,1.273 0.272,1.649 L4.303,5.743 C4.492,5.935 4.741,6.026 4.989,6.022 C5.236,6.026 5.485,5.935 5.673,5.743 L9.706,1.649 C10.076,1.273 10.076,0.665 9.706,0.290 Z"></path></svg></i></div>
</a>
      <div class="chosen-search">
        <input class="chosen-search-input" type="text" autocomplete="off" title="Product" readonly="" disabled="">
      </div>
      <div class="chosen-drop">
        <ul class="chosen-results" role="listbox" id="subCategorySelect_fmm_chosen_listbox" aria-selected="false"></ul>
      </div>
    </div>
  </div>
</form>

/us/support/solutions

<form action="/us/support/solutions" id="topicSelectorForm" data-url="/us/support/topic-list.lgajax" data-airgap-id="91">
  <fieldset>
    <div class="field-block">
      <label for="mainCategorySelect" class="sr-only mobile" id="mainCategorySelect_label">Select the Main Product Category</label>
      <select class="run-chosen chosen-initialized" id="mainCategorySelect" name="superCategoryId" data-placeholder="Select the Main Product Category" style="display: none;">
      </select>
      <div class="chosen-container chosen-container-single run-chosen chosen-container-single-nosearch" id="mainCategorySelect_chosen" style="width: 100%;"><a class="chosen-single chosen-default" role="combobox" aria-labelledby="mainCategorySelect_label" aria-expanded="false">
  <span>Select the Main Product Category</span>
  <div><i class="icon"><svg width="10px" height="7px"><path d="M9.706,0.290 C9.335,-0.085 8.734,-0.085 8.364,0.290 L4.989,3.589 L1.614,0.290 C1.243,-0.085 0.642,-0.085 0.272,0.290 C-0.099,0.665 -0.099,1.273 0.272,1.649 L4.303,5.743 C4.492,5.935 4.741,6.026 4.989,6.022 C5.236,6.026 5.485,5.935 5.673,5.743 L9.706,1.649 C10.076,1.273 10.076,0.665 9.706,0.290 Z"></path></svg></i></div>
</a>
        <div class="chosen-search">
          <input class="chosen-search-input" type="text" autocomplete="off" title="Select the Main Product Category" readonly="">
        </div>
        <div class="chosen-drop">
          <ul class="chosen-results" role="listbox" id="mainCategorySelect_chosen_listbox" aria-selected="false"></ul>
        </div>
      </div>
    </div>
    <div class="field-block">
      <label for="subCategorySelect" class="sr-only mobile" id="subCategorySelect_label">Select the Sub Product Category</label>
      <select class="run-chosen chosen-scroll chosen-initialized" id="subCategorySelect" name="categoryId" data-placeholder="Product" disabled="" required="" style="display: none;">
        <option value="" disabled="" selected="">Product</option>
      </select>
      <div class="chosen-container chosen-container-single run-chosen chosen-scroll chosen-container-single-nosearch chosen-disabled" id="subCategorySelect_chosen" style="width: 100%;"><a class="chosen-single chosen-default" role="combobox" aria-labelledby="subCategorySelect_label" aria-expanded="false" required="">
  <span>Product</span>
  <div><i class="icon"><svg width="10px" height="7px"><path d="M9.706,0.290 C9.335,-0.085 8.734,-0.085 8.364,0.290 L4.989,3.589 L1.614,0.290 C1.243,-0.085 0.642,-0.085 0.272,0.290 C-0.099,0.665 -0.099,1.273 0.272,1.649 L4.303,5.743 C4.492,5.935 4.741,6.026 4.989,6.022 C5.236,6.026 5.485,5.935 5.673,5.743 L9.706,1.649 C10.076,1.273 10.076,0.665 9.706,0.290 Z"></path></svg></i></div>
</a>
        <div class="chosen-search">
          <input class="chosen-search-input" type="text" autocomplete="off" title="Product" readonly="" disabled="">
        </div>
        <div class="chosen-drop mCustomScrollbar _mCS_2 mCS_no_scrollbar scroll-initialized" style="">
          <div id="mCSB_2" class="mCustomScrollBox mCS-dark mCSB_vertical mCSB_inside" style="max-height: none;">
            <div id="mCSB_2_container" class="mCSB_container mCS_y_hidden mCS_no_scrollbar_y" style="position:relative; top:0; left:0;" dir="ltr">
              <ul class="chosen-results" role="listbox" id="subCategorySelect_chosen_listbox" aria-selected="false"></ul>
            </div>
            <div id="mCSB_2_scrollbar_vertical" class="mCSB_scrollTools mCSB_2_scrollbar mCS-dark mCSB_scrollTools_vertical" style="display: none;">
              <div class="mCSB_draggerContainer">
                <div id="mCSB_2_dragger_vertical" class="mCSB_dragger" style="position: absolute; min-height: 30px; top: 0px;">
                  <div class="mCSB_dragger_bar" style="line-height: 30px;"></div>
                </div>
                <div class="mCSB_draggerRail"></div>
              </div>
            </div>
          </div>
        </div>
      </div>
      <p class="required-text">Product is required.</p>
    </div>
  </fieldset>
  <div class="field-block">
    <label for="topicSelect" class="sr-only mobile" id="topicSelect_label">Select the Topic</label>
    <select class="run-chosen chosen-scroll chosen-initialized" id="topicSelect" name="topicName" data-placeholder="Topic" disabled="" style="display: none;">
      <option value="" disabled="" selected="">Topic</option>
    </select>
    <div class="chosen-container chosen-container-single run-chosen chosen-scroll chosen-container-single-nosearch chosen-disabled" id="topicSelect_chosen" style="width: 100%;"><a class="chosen-single chosen-default" role="combobox" aria-labelledby="topicSelect_label" aria-expanded="false">
  <span>Topic</span>
  <div><i class="icon"><svg width="10px" height="7px"><path d="M9.706,0.290 C9.335,-0.085 8.734,-0.085 8.364,0.290 L4.989,3.589 L1.614,0.290 C1.243,-0.085 0.642,-0.085 0.272,0.290 C-0.099,0.665 -0.099,1.273 0.272,1.649 L4.303,5.743 C4.492,5.935 4.741,6.026 4.989,6.022 C5.236,6.026 5.485,5.935 5.673,5.743 L9.706,1.649 C10.076,1.273 10.076,0.665 9.706,0.290 Z"></path></svg></i></div>
</a>
      <div class="chosen-search">
        <input class="chosen-search-input" type="text" autocomplete="off" title="Topic" readonly="" disabled="">
      </div>
      <div class="chosen-drop mCustomScrollbar _mCS_3 mCS_no_scrollbar scroll-initialized" style="">
        <div id="mCSB_3" class="mCustomScrollBox mCS-dark mCSB_vertical mCSB_inside" style="max-height: none;">
          <div id="mCSB_3_container" class="mCSB_container mCS_y_hidden mCS_no_scrollbar_y" style="position:relative; top:0; left:0;" dir="ltr">
            <ul class="chosen-results" role="listbox" id="topicSelect_chosen_listbox" aria-selected="false"></ul>
          </div>
          <div id="mCSB_3_scrollbar_vertical" class="mCSB_scrollTools mCSB_3_scrollbar mCS-dark mCSB_scrollTools_vertical" style="display: none;">
            <div class="mCSB_draggerContainer">
              <div id="mCSB_3_dragger_vertical" class="mCSB_dragger" style="position: absolute; min-height: 30px; top: 0px;">
                <div class="mCSB_dragger_bar" style="line-height: 30px;"></div>
              </div>
              <div class="mCSB_draggerRail"></div>
            </div>
          </div>
        </div>
      </div>
    </div>
  </div>
</form>

Text Content

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