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Loading.. Site Menu Login * Home * Knowledge * Company * Open Ticket * Login * Register CREATIVE SUPPORT DESK IF YOU CAN NOT FIND A KNOWLEDGE TOPIC TO HELP, PLEASE SUBMIT A SUPPORT TICKET. STILL NEED SUPPORT? OPEN TICKET For hosting, updates and live status: Please follow this link: https://status.azzure-creative.com/ CDN * How do I use the CDN? * Do I need caching plugins in addition to the CDN? DATABASES , MS-SQL * How do I manage my Microsoft SQL database? * What is MS-SQL? DATABASES , MYSQL ( 6 VIEW ALL ) * How do I create a MySQL database? * Can I view my FTP, email address, or database passwords? * Whats the maximum MySQL database size allowed? * Can I set my database hostname as localhost? * How do I import a .sql file via phpMyAdmin? DOMAIN NAMES , DOMAIN REGISTRATIONS & RENEWALS * Are there any restrictions or rules on the domain name I can choose to register? DOMAIN NAMES , DOMAIN TRANSFERS * Why does my UK tag change show as complete but the domain is not in my account? * How do I transfer my domain to you? * What is your IPS Tag? * How do I obtain the authorisation code/EPP code for my domain? * My domain is locked with my current provider, what can I do? DOMAIN NAMES , DOMAINS ( 14 VIEW ALL ) * Why do DNS changes take 24-48 hours to propagate? * How do I setup a domain redirect? * How do I add custom DNS before I use your nameservers? * How do I change the contact details on my .com and .co.uk domain names? * How can I use DNS to verify my domain with Google Search Console? EMAIL , EMAIL ACCOUNTS ( 7 VIEW ALL ) * How do I backup emails for Apple Mail? * What are the recommended Thunderbird Mail client settings? * How do I set up email on my iPhone? * How do I migrate emails? * How do I set up email on my Android device? EMAIL , POP3/IMAP * What is POP3? * What is IMAP? * Should you use POP3 or IMAP? EMAIL , SPAM & JUNK EMAIL * How do I stop emails going to junk? * How do I add a DKIM record? * What are my email sending limits? EMAIL , WEBMAIL * How do I login to webmail? * How do I create an email signature in webmail? FTP * How do I connect via FTP? * What are the FTP hostnames? * How do I upload a large file via FTP? * I cant connect via FTP, what can I do? MIGRATIONS AND TRANSFERS * How long does an email migration take? * Will the email migration tool cause downtime to mail? * Does the email migration delete any emails? * Can I import contacts into Webmail? * Can I rename a mailbox? ** The time is base on Europe/London timezone First class support provided by Azzure Creative Ltd. © Copyright Azzure Creative Ltd. 2024 This website uses cookies. Continued use of this website indicates you have read and understood our Privacy & Cookies policy and agree to its terms. Privacy & terms condition conditions Accept