www.zoho.com Open in urlscan Pro
101.97.36.98  Public Scan

Submitted URL: http://one.uphomesolution.com/
Effective URL: https://www.zoho.com/en-au/crm/?r=null&q=null&i=https%3A%2F%2Faccounts.zoho.com%2Flogin%3Fservicename%3DZohoCRM%26ser...
Submission Tags: @phish_report
Submission: On February 21 via api from FI — Scanned from NZ

Form analysis 4 forms found in the DOM

<form action="" id="zgh-search-action" name=""> <input class="zgh-search-field" aria-label="Search for product overviews, FAQs, and more..." id="zgh-search-query" autocomplete="off" name="query"
    placeholder="Search for product overviews, FAQs, and more..." type="text"><input class="zgh-search-btn" type="button"> <span class="zgh-search-clear"></span></form>

Name: signupformPOST //accounts.zoho.com.au/webclient/v1/register/initiate

<form action="//accounts.zoho.com.au/webclient/v1/register/initiate" autocomplete="off" class="banner-signup" id="signupform" method="post" novalidate="novalidate" name="signupform"><input type="hidden" name="language" value="">
  <section class="signupcontainer">
    <div class="sgfrm">
      <div class="fname labelIcon fL name-input"><input data-zcqa="home-sgnp-name" class="sgnusrname" id="namefield" name="firstname" placeholder="Full Name" type="text" aria-label="Enter your name"></div>
    </div>
    <div class="za-email-container sgfrm">
      <div class="emailAddress labelIcon"><input data-zcqa="home-sgnp-email" class="sgnemail" id="email" name="email" placeholder="Email" type="text" aria-label="Enter your email"></div>
    </div>
    <div class="za-password-container sgfrm">
      <div class="passWord labelIcon"><input data-zcqa="home-sgnp-password" class="sgnpaswrd" name="password" placeholder="Password" type="password" aria-label="Enter password for your account"><span class="pwd_eye"></span>
        <div class="password-strength">&nbsp;</div>
      </div>
    </div>
    <div class="mobile-container sgfrm">
      <div align="left" class="za-country_code-container "><select data-zcqa="sgnp-mob-countryCode" class="za_country_code" id="country_code" onchange="changeCountrycode()" name="country_code" aria-label="Enter your country code">
          <option value="AF" dialling_code="93">Afghanistan (+93)</option>
          <option value="AL" dialling_code="355">Albania (+355)</option>
          <option value="DZ" dialling_code="213">Algeria (+213)</option>
          <option value="AS" dialling_code="1">American Samoa (+1)</option>
          <option value="AD" dialling_code="376">Andorra (+376)</option>
          <option value="AO" dialling_code="244">Angola (+244)</option>
          <option value="AI" dialling_code="1">Anguilla (+1)</option>
          <option value="AG" dialling_code="1">Antigua and Barbuda (+1)</option>
          <option value="AR" dialling_code="54">Argentina (+54)</option>
          <option value="AM" dialling_code="374">Armenia (+374)</option>
          <option value="AW" dialling_code="297">Aruba (+297)</option>
          <option value="AU" dialling_code="61">Australia (+61)</option>
          <option value="AT" dialling_code="43">Austria (+43)</option>
          <option value="AZ" dialling_code="994">Azerbaijan (+994)</option>
          <option value="BS" dialling_code="1">Bahamas (+1)</option>
          <option value="BH" dialling_code="973">Bahrain (+973)</option>
          <option value="BD" dialling_code="880">Bangladesh (+880)</option>
          <option value="BB" dialling_code="1">Barbados (+1)</option>
          <option value="BY" dialling_code="375">Belarus (+375)</option>
          <option value="BE" dialling_code="32">Belgium (+32)</option>
          <option value="BZ" dialling_code="501">Belize (+501)</option>
          <option value="BJ" dialling_code="229">Benin (+229)</option>
          <option value="BM" dialling_code="1">Bermuda (+1)</option>
          <option value="BT" dialling_code="975">Bhutan (+975)</option>
          <option value="BO" dialling_code="591">Bolivia (+591)</option>
          <option value="BA" dialling_code="387">Bosnia and Herzegovina (+387)</option>
          <option value="BW" dialling_code="267">Botswana (+267)</option>
          <option value="BR" dialling_code="55">Brazil (+55)</option>
          <option value="VG" dialling_code="1">British Virgin Islands (+1)</option>
          <option value="BN" dialling_code="673">Brunei (+673)</option>
          <option value="BG" dialling_code="359">Bulgaria (+359)</option>
          <option value="BF" dialling_code="226">Burkina Faso (+226)</option>
          <option value="BI" dialling_code="257">Burundi (+257)</option>
          <option value="KH" dialling_code="855">Cambodia (+855)</option>
          <option value="CM" dialling_code="237">Cameroon (+237)</option>
          <option value="CA" dialling_code="1">Canada (+1)</option>
          <option value="CV" dialling_code="238">Cape Verde (+238)</option>
          <option value="KY" dialling_code="1">Cayman Islands (+1)</option>
          <option value="CF" dialling_code="236">Central African Republic (+236)</option>
          <option value="TD" dialling_code="235">Chad (+235)</option>
          <option value="CL" dialling_code="56">Chile (+56)</option>
          <option value="CN" dialling_code="86">China (+86)</option>
          <option value="CO" dialling_code="57">Colombia (+57)</option>
          <option value="KM" dialling_code="269">Comoros (+269)</option>
          <option value="CG" dialling_code="242">Congo (+242)</option>
          <option value="CK" dialling_code="682">Cook Islands (+682)</option>
          <option value="CR" dialling_code="506">Costa Rica (+506)</option>
          <option value="HR" dialling_code="385">Croatia (+385)</option>
          <option value="CU" dialling_code="53">Cuba (+53)</option>
          <option value="CY" dialling_code="357">Cyprus (+357)</option>
          <option value="CZ" dialling_code="420">Czech Republic (+420)</option>
          <option value="CI" dialling_code="225">Côte d'Ivoire (+225)</option>
          <option value="DK" dialling_code="45">Denmark (+45)</option>
          <option value="DJ" dialling_code="253">Djibouti (+253)</option>
          <option value="DM" dialling_code="1">Dominica (+1)</option>
          <option value="DO" dialling_code="1">Dominican Republic (+1)</option>
          <option value="EC" dialling_code="593">Ecuador (+593)</option>
          <option value="EG" dialling_code="20">Egypt (+20)</option>
          <option value="SV" dialling_code="503">El Salvador (+503)</option>
          <option value="GQ" dialling_code="240">Equatorial Guinea (+240)</option>
          <option value="ER" dialling_code="291">Eritrea (+291)</option>
          <option value="EE" dialling_code="372">Estonia (+372)</option>
          <option value="ET" dialling_code="251">Ethiopia (+251)</option>
          <option value="FK" dialling_code="500">Falkland Islands (+500)</option>
          <option value="FO" dialling_code="298">Faroe Islands (+298)</option>
          <option value="FJ" dialling_code="679">Fiji (+679)</option>
          <option value="FI" dialling_code="358">Finland (+358)</option>
          <option value="FR" dialling_code="33">France (+33)</option>
          <option value="GF" dialling_code="594">French Guiana (+594)</option>
          <option value="PF" dialling_code="689">French Polynesia (+689)</option>
          <option value="GA" dialling_code="241">Gabon (+241)</option>
          <option value="GM" dialling_code="220">Gambia (+220)</option>
          <option value="GE" dialling_code="995">Georgia (+995)</option>
          <option value="DE" dialling_code="49">Germany (+49)</option>
          <option value="GH" dialling_code="233">Ghana (+233)</option>
          <option value="GI" dialling_code="350">Gibraltar (+350)</option>
          <option value="GR" dialling_code="30">Greece (+30)</option>
          <option value="GL" dialling_code="299">Greenland (+299)</option>
          <option value="GD" dialling_code="1">Grenada (+1)</option>
          <option value="GP" dialling_code="590">Guadeloupe (+590)</option>
          <option value="GU" dialling_code="1">Guam (+1)</option>
          <option value="GT" dialling_code="502">Guatemala (+502)</option>
          <option value="GN" dialling_code="224">Guinea (+224)</option>
          <option value="GW" dialling_code="245">Guinea-Bissau (+245)</option>
          <option value="GY" dialling_code="592">Guyana (+592)</option>
          <option value="HT" dialling_code="509">Haiti (+509)</option>
          <option value="HN" dialling_code="504">Honduras (+504)</option>
          <option value="HK" dialling_code="852">Hong Kong (+852)</option>
          <option value="HU" dialling_code="36">Hungary (+36)</option>
          <option value="IS" dialling_code="354">Iceland (+354)</option>
          <option value="IN" dialling_code="91">India (+91)</option>
          <option value="ID" dialling_code="62">Indonesia (+62)</option>
          <option value="IR" dialling_code="98">Iran (+98)</option>
          <option value="IQ" dialling_code="964">Iraq (+964)</option>
          <option value="IE" dialling_code="353">Ireland (+353)</option>
          <option value="IL" dialling_code="972">Israel (+972)</option>
          <option value="IT" dialling_code="39">Italy (+39)</option>
          <option value="JM" dialling_code="1">Jamaica (+1)</option>
          <option value="JP" dialling_code="81">Japan (+81)</option>
          <option value="JO" dialling_code="962">Jordan (+962)</option>
          <option value="KZ" dialling_code="7">Kazakhstan (+7)</option>
          <option value="KE" dialling_code="254">Kenya (+254)</option>
          <option value="KI" dialling_code="686">Kiribati (+686)</option>
          <option value="XK" dialling_code="383">Kosovo (+383)</option>
          <option value="KW" dialling_code="965">Kuwait (+965)</option>
          <option value="KG" dialling_code="996">Kyrgyzstan (+996)</option>
          <option value="LA" dialling_code="856">Laos (+856)</option>
          <option value="LV" dialling_code="371">Latvia (+371)</option>
          <option value="LB" dialling_code="961">Lebanon (+961)</option>
          <option value="LS" dialling_code="266">Lesotho (+266)</option>
          <option value="LR" dialling_code="231">Liberia (+231)</option>
          <option value="LY" dialling_code="218">Libya (+218)</option>
          <option value="LI" dialling_code="423">Liechtenstein (+423)</option>
          <option value="LT" dialling_code="370">Lithuania (+370)</option>
          <option value="LU" dialling_code="352">Luxembourg (+352)</option>
          <option value="MO" dialling_code="853">Macao (+853)</option>
          <option value="MK" dialling_code="389">Macedonia (+389)</option>
          <option value="MG" dialling_code="261">Madagascar (+261)</option>
          <option value="MW" dialling_code="265">Malawi (+265)</option>
          <option value="MY" dialling_code="60">Malaysia (+60)</option>
          <option value="MV" dialling_code="960">Maldives (+960)</option>
          <option value="ML" dialling_code="223">Mali (+223)</option>
          <option value="MT" dialling_code="356">Malta (+356)</option>
          <option value="MH" dialling_code="692">Marshall Islands (+692)</option>
          <option value="MQ" dialling_code="596">Martinique (+596)</option>
          <option value="MR" dialling_code="222">Mauritania (+222)</option>
          <option value="MU" dialling_code="230">Mauritius (+230)</option>
          <option value="MX" dialling_code="52">Mexico (+52)</option>
          <option value="FM" dialling_code="691">Micronesia (+691)</option>
          <option value="MD" dialling_code="373">Moldova (+373)</option>
          <option value="MC" dialling_code="377">Monaco (+377)</option>
          <option value="MN" dialling_code="976">Mongolia (+976)</option>
          <option value="ME" dialling_code="382">Montenegro (+382)</option>
          <option value="MS" dialling_code="1">Montserrat (+1)</option>
          <option value="MA" dialling_code="212">Morocco (+212)</option>
          <option value="MZ" dialling_code="258">Mozambique (+258)</option>
          <option value="MM" dialling_code="95">Myanmar (+95)</option>
          <option value="NA" dialling_code="264">Namibia (+264)</option>
          <option value="NR" dialling_code="674">Nauru (+674)</option>
          <option value="NP" dialling_code="977">Nepal (+977)</option>
          <option value="NL" dialling_code="31">Netherlands (+31)</option>
          <option value="AN" dialling_code="599">Netherlands Antilles (+599)</option>
          <option value="NC" dialling_code="687">New Caledonia (+687)</option>
          <option value="NZ" dialling_code="64">New Zealand (+64)</option>
          <option value="NI" dialling_code="505">Nicaragua (+505)</option>
          <option value="NE" dialling_code="227">Niger (+227)</option>
          <option value="NG" dialling_code="234">Nigeria (+234)</option>
          <option value="NU" dialling_code="683">Niue (+683)</option>
          <option value="KP" dialling_code="850">North Korea (+850)</option>
          <option value="MP" dialling_code="1">Northern Mariana Islands (+1)</option>
          <option value="NO" dialling_code="47">Norway (+47)</option>
          <option value="OM" dialling_code="968">Oman (+968)</option>
          <option value="PK" dialling_code="92">Pakistan (+92)</option>
          <option value="PW" dialling_code="680">Palau (+680)</option>
          <option value="PS" dialling_code="970">Palestine (+970)</option>
          <option value="PA" dialling_code="507">Panama (+507)</option>
          <option value="PG" dialling_code="675">Papua New Guinea (+675)</option>
          <option value="PY" dialling_code="595">Paraguay (+595)</option>
          <option value="PE" dialling_code="51">Peru (+51)</option>
          <option value="PH" dialling_code="63">Philippines (+63)</option>
          <option value="PL" dialling_code="48">Poland (+48)</option>
          <option value="PT" dialling_code="351">Portugal (+351)</option>
          <option value="PR" dialling_code="1">Puerto Rico (+1)</option>
          <option value="QA" dialling_code="974">Qatar (+974)</option>
          <option value="RE" dialling_code="262">Reunion (+262)</option>
          <option value="RO" dialling_code="40">Romania (+40)</option>
          <option value="RU" dialling_code="7">Russia (+7)</option>
          <option value="RW" dialling_code="250">Rwanda (+250)</option>
          <option value="SH" dialling_code="290">Saint Helena (+290)</option>
          <option value="KN" dialling_code="1">Saint Kitts And Nevis (+1)</option>
          <option value="LC" dialling_code="1">Saint Lucia (+1)</option>
          <option value="PM" dialling_code="508">Saint Pierre And Miquelon (+508)</option>
          <option value="VC" dialling_code="1">Saint Vincent And The Grenadines (+1)</option>
          <option value="WS" dialling_code="685">Samoa (+685)</option>
          <option value="SM" dialling_code="378">San Marino (+378)</option>
          <option value="ST" dialling_code="239">Sao Tome And Principe (+239)</option>
          <option value="SA" dialling_code="966">Saudi Arabia (+966)</option>
          <option value="SN" dialling_code="221">Senegal (+221)</option>
          <option value="RS" dialling_code="381">Serbia (+381)</option>
          <option value="SC" dialling_code="248">Seychelles (+248)</option>
          <option value="SL" dialling_code="232">Sierra Leone (+232)</option>
          <option value="SG" dialling_code="65">Singapore (+65)</option>
          <option value="SK" dialling_code="421">Slovakia (+421)</option>
          <option value="SI" dialling_code="386">Slovenia (+386)</option>
          <option value="SB" dialling_code="677">Solomon Islands (+677)</option>
          <option value="SO" dialling_code="252">Somalia (+252)</option>
          <option value="ZA" dialling_code="27">South Africa (+27)</option>
          <option value="KR" dialling_code="82">South Korea (+82)</option>
          <option value="ES" dialling_code="34">Spain (+34)</option>
          <option value="LK" dialling_code="94">Sri Lanka (+94)</option>
          <option value="SD" dialling_code="249">Sudan (+249)</option>
          <option value="SR" dialling_code="597">Suriname (+597)</option>
          <option value="SZ" dialling_code="268">Swaziland (+268)</option>
          <option value="SE" dialling_code="46">Sweden (+46)</option>
          <option value="CH" dialling_code="41">Switzerland (+41)</option>
          <option value="SY" dialling_code="963">Syria (+963)</option>
          <option value="TW" dialling_code="886">Taiwan (+886)</option>
          <option value="TJ" dialling_code="992">Tajikistan (+992)</option>
          <option value="TZ" dialling_code="255">Tanzania (+255)</option>
          <option value="TH" dialling_code="66">Thailand (+66)</option>
          <option value="CD" dialling_code="243">The Democratic Republic Of Congo (+243)</option>
          <option value="TL" dialling_code="670">Timor-Leste (+670)</option>
          <option value="TG" dialling_code="228">Togo (+228)</option>
          <option value="TK" dialling_code="690">Tokelau (+690)</option>
          <option value="TO" dialling_code="676">Tonga (+676)</option>
          <option value="TT" dialling_code="1">Trinidad and Tobago (+1)</option>
          <option value="TN" dialling_code="216">Tunisia (+216)</option>
          <option value="TR" dialling_code="90">Turkey (+90)</option>
          <option value="TM" dialling_code="993">Turkmenistan (+993)</option>
          <option value="TC" dialling_code="1">Turks And Caicos Islands (+1)</option>
          <option value="TV" dialling_code="688">Tuvalu (+688)</option>
          <option value="VI" dialling_code="1">U.S. Virgin Islands (+1)</option>
          <option value="UG" dialling_code="256">Uganda (+256)</option>
          <option value="UA" dialling_code="380">Ukraine (+380)</option>
          <option value="AE" dialling_code="971">United Arab Emirates (+971)</option>
          <option value="GB" dialling_code="44">United Kingdom (+44)</option>
          <option value="US" dialling_code="1">United States (+1)</option>
          <option value="UY" dialling_code="598">Uruguay (+598)</option>
          <option value="UZ" dialling_code="998">Uzbekistan (+998)</option>
          <option value="VU" dialling_code="678">Vanuatu (+678)</option>
          <option value="VA" dialling_code="379">Vatican (+379)</option>
          <option value="VE" dialling_code="58">Venezuela (+58)</option>
          <option value="VN" dialling_code="84">Vietnam (+84)</option>
          <option value="WF" dialling_code="681">Wallis And Futuna (+681)</option>
          <option value="YE" dialling_code="967">Yemen (+967)</option>
          <option value="ZM" dialling_code="260">Zambia (+260)</option>
          <option value="ZW" dialling_code="263">Zimbabwe (+263)</option>
          <option value="AX" dialling_code="672">Åland Islands (+672)</option>
        </select>
        <div class="ccodelabel" id="countryCodeDiv">
          <div class="ccodediv" id="ccodediv">+61</div>
        </div><input id="mobile" data-zcqa="sgnp-mob-number" name="r_address/1.phone" placeholder="Phone" spellcheck="false" type="text" aria-label="Enter your phone number">
      </div>
    </div>
    <div class="za-rmobile-container sgfrm zhide-common" style="display: none;">
      <div align="left" class="za-country_code-container "><select data-zcqa="sgnp-mob-countryCode" class="za_country_code" id="otp_country_code" onchange="changeCountrycode()" name="country_code" aria-label="Enter your country code"
          disabled="disabled">
          <option value="AF" dialling_code="93">Afghanistan (+93)</option>
          <option value="AL" dialling_code="355">Albania (+355)</option>
          <option value="DZ" dialling_code="213">Algeria (+213)</option>
          <option value="AS" dialling_code="1">American Samoa (+1)</option>
          <option value="AD" dialling_code="376">Andorra (+376)</option>
          <option value="AO" dialling_code="244">Angola (+244)</option>
          <option value="AI" dialling_code="1">Anguilla (+1)</option>
          <option value="AG" dialling_code="1">Antigua and Barbuda (+1)</option>
          <option value="AR" dialling_code="54">Argentina (+54)</option>
          <option value="AM" dialling_code="374">Armenia (+374)</option>
          <option value="AW" dialling_code="297">Aruba (+297)</option>
          <option value="AU" dialling_code="61">Australia (+61)</option>
          <option value="AT" dialling_code="43">Austria (+43)</option>
          <option value="AZ" dialling_code="994">Azerbaijan (+994)</option>
          <option value="BS" dialling_code="1">Bahamas (+1)</option>
          <option value="BH" dialling_code="973">Bahrain (+973)</option>
          <option value="BD" dialling_code="880">Bangladesh (+880)</option>
          <option value="BB" dialling_code="1">Barbados (+1)</option>
          <option value="BY" dialling_code="375">Belarus (+375)</option>
          <option value="BE" dialling_code="32">Belgium (+32)</option>
          <option value="BZ" dialling_code="501">Belize (+501)</option>
          <option value="BJ" dialling_code="229">Benin (+229)</option>
          <option value="BM" dialling_code="1">Bermuda (+1)</option>
          <option value="BT" dialling_code="975">Bhutan (+975)</option>
          <option value="BO" dialling_code="591">Bolivia (+591)</option>
          <option value="BA" dialling_code="387">Bosnia and Herzegovina (+387)</option>
          <option value="BW" dialling_code="267">Botswana (+267)</option>
          <option value="BR" dialling_code="55">Brazil (+55)</option>
          <option value="VG" dialling_code="1">British Virgin Islands (+1)</option>
          <option value="BN" dialling_code="673">Brunei (+673)</option>
          <option value="BG" dialling_code="359">Bulgaria (+359)</option>
          <option value="BF" dialling_code="226">Burkina Faso (+226)</option>
          <option value="BI" dialling_code="257">Burundi (+257)</option>
          <option value="KH" dialling_code="855">Cambodia (+855)</option>
          <option value="CM" dialling_code="237">Cameroon (+237)</option>
          <option value="CA" dialling_code="1">Canada (+1)</option>
          <option value="CV" dialling_code="238">Cape Verde (+238)</option>
          <option value="KY" dialling_code="1">Cayman Islands (+1)</option>
          <option value="CF" dialling_code="236">Central African Republic (+236)</option>
          <option value="TD" dialling_code="235">Chad (+235)</option>
          <option value="CL" dialling_code="56">Chile (+56)</option>
          <option value="CN" dialling_code="86">China (+86)</option>
          <option value="CO" dialling_code="57">Colombia (+57)</option>
          <option value="KM" dialling_code="269">Comoros (+269)</option>
          <option value="CG" dialling_code="242">Congo (+242)</option>
          <option value="CK" dialling_code="682">Cook Islands (+682)</option>
          <option value="CR" dialling_code="506">Costa Rica (+506)</option>
          <option value="HR" dialling_code="385">Croatia (+385)</option>
          <option value="CU" dialling_code="53">Cuba (+53)</option>
          <option value="CY" dialling_code="357">Cyprus (+357)</option>
          <option value="CZ" dialling_code="420">Czech Republic (+420)</option>
          <option value="CI" dialling_code="225">Côte d'Ivoire (+225)</option>
          <option value="DK" dialling_code="45">Denmark (+45)</option>
          <option value="DJ" dialling_code="253">Djibouti (+253)</option>
          <option value="DM" dialling_code="1">Dominica (+1)</option>
          <option value="DO" dialling_code="1">Dominican Republic (+1)</option>
          <option value="EC" dialling_code="593">Ecuador (+593)</option>
          <option value="EG" dialling_code="20">Egypt (+20)</option>
          <option value="SV" dialling_code="503">El Salvador (+503)</option>
          <option value="GQ" dialling_code="240">Equatorial Guinea (+240)</option>
          <option value="ER" dialling_code="291">Eritrea (+291)</option>
          <option value="EE" dialling_code="372">Estonia (+372)</option>
          <option value="ET" dialling_code="251">Ethiopia (+251)</option>
          <option value="FK" dialling_code="500">Falkland Islands (+500)</option>
          <option value="FO" dialling_code="298">Faroe Islands (+298)</option>
          <option value="FJ" dialling_code="679">Fiji (+679)</option>
          <option value="FI" dialling_code="358">Finland (+358)</option>
          <option value="FR" dialling_code="33">France (+33)</option>
          <option value="GF" dialling_code="594">French Guiana (+594)</option>
          <option value="PF" dialling_code="689">French Polynesia (+689)</option>
          <option value="GA" dialling_code="241">Gabon (+241)</option>
          <option value="GM" dialling_code="220">Gambia (+220)</option>
          <option value="GE" dialling_code="995">Georgia (+995)</option>
          <option value="DE" dialling_code="49">Germany (+49)</option>
          <option value="GH" dialling_code="233">Ghana (+233)</option>
          <option value="GI" dialling_code="350">Gibraltar (+350)</option>
          <option value="GR" dialling_code="30">Greece (+30)</option>
          <option value="GL" dialling_code="299">Greenland (+299)</option>
          <option value="GD" dialling_code="1">Grenada (+1)</option>
          <option value="GP" dialling_code="590">Guadeloupe (+590)</option>
          <option value="GU" dialling_code="1">Guam (+1)</option>
          <option value="GT" dialling_code="502">Guatemala (+502)</option>
          <option value="GN" dialling_code="224">Guinea (+224)</option>
          <option value="GW" dialling_code="245">Guinea-Bissau (+245)</option>
          <option value="GY" dialling_code="592">Guyana (+592)</option>
          <option value="HT" dialling_code="509">Haiti (+509)</option>
          <option value="HN" dialling_code="504">Honduras (+504)</option>
          <option value="HK" dialling_code="852">Hong Kong (+852)</option>
          <option value="HU" dialling_code="36">Hungary (+36)</option>
          <option value="IS" dialling_code="354">Iceland (+354)</option>
          <option value="IN" dialling_code="91">India (+91)</option>
          <option value="ID" dialling_code="62">Indonesia (+62)</option>
          <option value="IR" dialling_code="98">Iran (+98)</option>
          <option value="IQ" dialling_code="964">Iraq (+964)</option>
          <option value="IE" dialling_code="353">Ireland (+353)</option>
          <option value="IL" dialling_code="972">Israel (+972)</option>
          <option value="IT" dialling_code="39">Italy (+39)</option>
          <option value="JM" dialling_code="1">Jamaica (+1)</option>
          <option value="JP" dialling_code="81">Japan (+81)</option>
          <option value="JO" dialling_code="962">Jordan (+962)</option>
          <option value="KZ" dialling_code="7">Kazakhstan (+7)</option>
          <option value="KE" dialling_code="254">Kenya (+254)</option>
          <option value="KI" dialling_code="686">Kiribati (+686)</option>
          <option value="XK" dialling_code="383">Kosovo (+383)</option>
          <option value="KW" dialling_code="965">Kuwait (+965)</option>
          <option value="KG" dialling_code="996">Kyrgyzstan (+996)</option>
          <option value="LA" dialling_code="856">Laos (+856)</option>
          <option value="LV" dialling_code="371">Latvia (+371)</option>
          <option value="LB" dialling_code="961">Lebanon (+961)</option>
          <option value="LS" dialling_code="266">Lesotho (+266)</option>
          <option value="LR" dialling_code="231">Liberia (+231)</option>
          <option value="LY" dialling_code="218">Libya (+218)</option>
          <option value="LI" dialling_code="423">Liechtenstein (+423)</option>
          <option value="LT" dialling_code="370">Lithuania (+370)</option>
          <option value="LU" dialling_code="352">Luxembourg (+352)</option>
          <option value="MO" dialling_code="853">Macao (+853)</option>
          <option value="MK" dialling_code="389">Macedonia (+389)</option>
          <option value="MG" dialling_code="261">Madagascar (+261)</option>
          <option value="MW" dialling_code="265">Malawi (+265)</option>
          <option value="MY" dialling_code="60">Malaysia (+60)</option>
          <option value="MV" dialling_code="960">Maldives (+960)</option>
          <option value="ML" dialling_code="223">Mali (+223)</option>
          <option value="MT" dialling_code="356">Malta (+356)</option>
          <option value="MH" dialling_code="692">Marshall Islands (+692)</option>
          <option value="MQ" dialling_code="596">Martinique (+596)</option>
          <option value="MR" dialling_code="222">Mauritania (+222)</option>
          <option value="MU" dialling_code="230">Mauritius (+230)</option>
          <option value="MX" dialling_code="52">Mexico (+52)</option>
          <option value="FM" dialling_code="691">Micronesia (+691)</option>
          <option value="MD" dialling_code="373">Moldova (+373)</option>
          <option value="MC" dialling_code="377">Monaco (+377)</option>
          <option value="MN" dialling_code="976">Mongolia (+976)</option>
          <option value="ME" dialling_code="382">Montenegro (+382)</option>
          <option value="MS" dialling_code="1">Montserrat (+1)</option>
          <option value="MA" dialling_code="212">Morocco (+212)</option>
          <option value="MZ" dialling_code="258">Mozambique (+258)</option>
          <option value="MM" dialling_code="95">Myanmar (+95)</option>
          <option value="NA" dialling_code="264">Namibia (+264)</option>
          <option value="NR" dialling_code="674">Nauru (+674)</option>
          <option value="NP" dialling_code="977">Nepal (+977)</option>
          <option value="NL" dialling_code="31">Netherlands (+31)</option>
          <option value="AN" dialling_code="599">Netherlands Antilles (+599)</option>
          <option value="NC" dialling_code="687">New Caledonia (+687)</option>
          <option value="NZ" dialling_code="64">New Zealand (+64)</option>
          <option value="NI" dialling_code="505">Nicaragua (+505)</option>
          <option value="NE" dialling_code="227">Niger (+227)</option>
          <option value="NG" dialling_code="234">Nigeria (+234)</option>
          <option value="NU" dialling_code="683">Niue (+683)</option>
          <option value="KP" dialling_code="850">North Korea (+850)</option>
          <option value="MP" dialling_code="1">Northern Mariana Islands (+1)</option>
          <option value="NO" dialling_code="47">Norway (+47)</option>
          <option value="OM" dialling_code="968">Oman (+968)</option>
          <option value="PK" dialling_code="92">Pakistan (+92)</option>
          <option value="PW" dialling_code="680">Palau (+680)</option>
          <option value="PS" dialling_code="970">Palestine (+970)</option>
          <option value="PA" dialling_code="507">Panama (+507)</option>
          <option value="PG" dialling_code="675">Papua New Guinea (+675)</option>
          <option value="PY" dialling_code="595">Paraguay (+595)</option>
          <option value="PE" dialling_code="51">Peru (+51)</option>
          <option value="PH" dialling_code="63">Philippines (+63)</option>
          <option value="PL" dialling_code="48">Poland (+48)</option>
          <option value="PT" dialling_code="351">Portugal (+351)</option>
          <option value="PR" dialling_code="1">Puerto Rico (+1)</option>
          <option value="QA" dialling_code="974">Qatar (+974)</option>
          <option value="RE" dialling_code="262">Reunion (+262)</option>
          <option value="RO" dialling_code="40">Romania (+40)</option>
          <option value="RU" dialling_code="7">Russia (+7)</option>
          <option value="RW" dialling_code="250">Rwanda (+250)</option>
          <option value="SH" dialling_code="290">Saint Helena (+290)</option>
          <option value="KN" dialling_code="1">Saint Kitts And Nevis (+1)</option>
          <option value="LC" dialling_code="1">Saint Lucia (+1)</option>
          <option value="PM" dialling_code="508">Saint Pierre And Miquelon (+508)</option>
          <option value="VC" dialling_code="1">Saint Vincent And The Grenadines (+1)</option>
          <option value="WS" dialling_code="685">Samoa (+685)</option>
          <option value="SM" dialling_code="378">San Marino (+378)</option>
          <option value="ST" dialling_code="239">Sao Tome And Principe (+239)</option>
          <option value="SA" dialling_code="966">Saudi Arabia (+966)</option>
          <option value="SN" dialling_code="221">Senegal (+221)</option>
          <option value="RS" dialling_code="381">Serbia (+381)</option>
          <option value="SC" dialling_code="248">Seychelles (+248)</option>
          <option value="SL" dialling_code="232">Sierra Leone (+232)</option>
          <option value="SG" dialling_code="65">Singapore (+65)</option>
          <option value="SK" dialling_code="421">Slovakia (+421)</option>
          <option value="SI" dialling_code="386">Slovenia (+386)</option>
          <option value="SB" dialling_code="677">Solomon Islands (+677)</option>
          <option value="SO" dialling_code="252">Somalia (+252)</option>
          <option value="ZA" dialling_code="27">South Africa (+27)</option>
          <option value="KR" dialling_code="82">South Korea (+82)</option>
          <option value="ES" dialling_code="34">Spain (+34)</option>
          <option value="LK" dialling_code="94">Sri Lanka (+94)</option>
          <option value="SD" dialling_code="249">Sudan (+249)</option>
          <option value="SR" dialling_code="597">Suriname (+597)</option>
          <option value="SZ" dialling_code="268">Swaziland (+268)</option>
          <option value="SE" dialling_code="46">Sweden (+46)</option>
          <option value="CH" dialling_code="41">Switzerland (+41)</option>
          <option value="SY" dialling_code="963">Syria (+963)</option>
          <option value="TW" dialling_code="886">Taiwan (+886)</option>
          <option value="TJ" dialling_code="992">Tajikistan (+992)</option>
          <option value="TZ" dialling_code="255">Tanzania (+255)</option>
          <option value="TH" dialling_code="66">Thailand (+66)</option>
          <option value="CD" dialling_code="243">The Democratic Republic Of Congo (+243)</option>
          <option value="TL" dialling_code="670">Timor-Leste (+670)</option>
          <option value="TG" dialling_code="228">Togo (+228)</option>
          <option value="TK" dialling_code="690">Tokelau (+690)</option>
          <option value="TO" dialling_code="676">Tonga (+676)</option>
          <option value="TT" dialling_code="1">Trinidad and Tobago (+1)</option>
          <option value="TN" dialling_code="216">Tunisia (+216)</option>
          <option value="TR" dialling_code="90">Turkey (+90)</option>
          <option value="TM" dialling_code="993">Turkmenistan (+993)</option>
          <option value="TC" dialling_code="1">Turks And Caicos Islands (+1)</option>
          <option value="TV" dialling_code="688">Tuvalu (+688)</option>
          <option value="VI" dialling_code="1">U.S. Virgin Islands (+1)</option>
          <option value="UG" dialling_code="256">Uganda (+256)</option>
          <option value="UA" dialling_code="380">Ukraine (+380)</option>
          <option value="AE" dialling_code="971">United Arab Emirates (+971)</option>
          <option value="GB" dialling_code="44">United Kingdom (+44)</option>
          <option value="US" dialling_code="1">United States (+1)</option>
          <option value="UY" dialling_code="598">Uruguay (+598)</option>
          <option value="UZ" dialling_code="998">Uzbekistan (+998)</option>
          <option value="VU" dialling_code="678">Vanuatu (+678)</option>
          <option value="VA" dialling_code="379">Vatican (+379)</option>
          <option value="VE" dialling_code="58">Venezuela (+58)</option>
          <option value="VN" dialling_code="84">Vietnam (+84)</option>
          <option value="WF" dialling_code="681">Wallis And Futuna (+681)</option>
          <option value="YE" dialling_code="967">Yemen (+967)</option>
          <option value="ZM" dialling_code="260">Zambia (+260)</option>
          <option value="ZW" dialling_code="263">Zimbabwe (+263)</option>
          <option value="AX" dialling_code="672">Åland Islands (+672)</option>
        </select>
        <div class="ccodelabel" id="countryCodeDiv">
          <div class="ccodediv" id="otp-ccodediv">+61</div>
        </div><input id="rmobile" data-zcqa="sgnp-mob-number" name="rmobile" placeholder="Phone" spellcheck="false" type="text" aria-label="Enter your phone number" disabled="disabled">
      </div>
    </div><input type="hidden" name="x_contactnumber" value="">
    <div class="za-captcha-container zs-ml34" style="display:none">
      <div><input class="zs-txtfldnew zs-txtfldwidth" disabled="disabled" name="captcha" type="text"></div>
      <div><img class="za-captcha" src="//accounts.zoho.com/accounts/images/spacer.gif"><span class="za-refresh-captcha" onclick="reloadCaptcha(document.signupform)"></span></div>
    </div>
    <p class="zcountry-info zshow">It looks like you‘re in<span id="zip-countryname"> australia </span><span>based on your IP</span>.</p>
    <div class="za-country-container za-country-container-arrow"><span class="placeholder">Country/Region</span><select data-zcqa="home-sgnp-country-select" class="form-input countryCnt za-country-select globalcountrycode-signup" name="country"
        id="country" placeholder="Select Country" aria-invalid="false" aria-label="Change the country name">
        <option value="AF" newsletter_mode="0">Afghanistan</option>
        <option value="AL" newsletter_mode="0">Albania</option>
        <option value="DZ" newsletter_mode="0">Algeria</option>
        <option value="AS" newsletter_mode="0">American Samoa</option>
        <option value="AD" newsletter_mode="0">Andorra</option>
        <option value="AO" newsletter_mode="0">Angola</option>
        <option value="AI" newsletter_mode="0">Anguilla</option>
        <option value="AG" newsletter_mode="0">Antigua and Barbuda</option>
        <option value="AR" newsletter_mode="0">Argentina</option>
        <option value="AM" newsletter_mode="0">Armenia</option>
        <option value="AW" newsletter_mode="0">Aruba</option>
        <option value="AU" newsletter_mode="3">Australia</option>
        <option value="AT" newsletter_mode="2">Austria</option>
        <option value="AZ" newsletter_mode="0">Azerbaijan</option>
        <option value="BS" newsletter_mode="0">Bahamas</option>
        <option value="BH" newsletter_mode="0">Bahrain</option>
        <option value="BD" newsletter_mode="0">Bangladesh</option>
        <option value="BB" newsletter_mode="0">Barbados</option>
        <option value="BY" newsletter_mode="0">Belarus</option>
        <option value="BE" newsletter_mode="2">Belgium</option>
        <option value="BZ" newsletter_mode="0">Belize</option>
        <option value="BJ" newsletter_mode="0">Benin</option>
        <option value="BM" newsletter_mode="0">Bermuda</option>
        <option value="BT" newsletter_mode="0">Bhutan</option>
        <option value="BO" newsletter_mode="0">Bolivia</option>
        <option value="BA" newsletter_mode="0">Bosnia and Herzegovina</option>
        <option value="BW" newsletter_mode="0">Botswana</option>
        <option value="BR" newsletter_mode="0">Brazil</option>
        <option value="VG" newsletter_mode="0">British Virgin Islands</option>
        <option value="BN" newsletter_mode="0">Brunei</option>
        <option value="BG" newsletter_mode="2">Bulgaria</option>
        <option value="BF" newsletter_mode="0">Burkina Faso</option>
        <option value="BI" newsletter_mode="0">Burundi</option>
        <option value="KH" newsletter_mode="0">Cambodia</option>
        <option value="CM" newsletter_mode="0">Cameroon</option>
        <option value="CA" newsletter_mode="2">Canada</option>
        <option value="CV" newsletter_mode="0">Cape Verde</option>
        <option value="KY" newsletter_mode="0">Cayman Islands</option>
        <option value="CF" newsletter_mode="0">Central African Republic</option>
        <option value="TD" newsletter_mode="0">Chad</option>
        <option value="CL" newsletter_mode="0">Chile</option>
        <option value="CN" newsletter_mode="0">China</option>
        <option value="CO" newsletter_mode="0">Colombia</option>
        <option value="KM" newsletter_mode="0">Comoros</option>
        <option value="CG" newsletter_mode="0">Congo</option>
        <option value="CK" newsletter_mode="0">Cook Islands</option>
        <option value="CR" newsletter_mode="0">Costa Rica</option>
        <option value="HR" newsletter_mode="2">Croatia</option>
        <option value="CU" newsletter_mode="0">Cuba</option>
        <option value="CY" newsletter_mode="2">Cyprus</option>
        <option value="CZ" newsletter_mode="2">Czech Republic</option>
        <option value="CI" newsletter_mode="0">Côte d'Ivoire</option>
        <option value="DK" newsletter_mode="2">Denmark</option>
        <option value="DJ" newsletter_mode="0">Djibouti</option>
        <option value="DM" newsletter_mode="0">Dominica</option>
        <option value="DO" newsletter_mode="0">Dominican Republic</option>
        <option value="EC" newsletter_mode="0">Ecuador</option>
        <option value="EG" newsletter_mode="0">Egypt</option>
        <option value="SV" newsletter_mode="0">El Salvador</option>
        <option value="GQ" newsletter_mode="0">Equatorial Guinea</option>
        <option value="ER" newsletter_mode="0">Eritrea</option>
        <option value="EE" newsletter_mode="2">Estonia</option>
        <option value="ET" newsletter_mode="0">Ethiopia</option>
        <option value="FK" newsletter_mode="0">Falkland Islands</option>
        <option value="FO" newsletter_mode="0">Faroe Islands</option>
        <option value="FJ" newsletter_mode="0">Fiji</option>
        <option value="FI" newsletter_mode="2">Finland</option>
        <option value="FR" newsletter_mode="2">France</option>
        <option value="GF" newsletter_mode="0">French Guiana</option>
        <option value="PF" newsletter_mode="0">French Polynesia</option>
        <option value="GA" newsletter_mode="0">Gabon</option>
        <option value="GM" newsletter_mode="0">Gambia</option>
        <option value="GE" newsletter_mode="0">Georgia</option>
        <option value="DE" newsletter_mode="3">Germany</option>
        <option value="GH" newsletter_mode="0">Ghana</option>
        <option value="GI" newsletter_mode="0">Gibraltar</option>
        <option value="GR" newsletter_mode="2">Greece</option>
        <option value="GL" newsletter_mode="0">Greenland</option>
        <option value="GD" newsletter_mode="0">Grenada</option>
        <option value="GP" newsletter_mode="0">Guadeloupe</option>
        <option value="GU" newsletter_mode="0">Guam</option>
        <option value="GT" newsletter_mode="0">Guatemala</option>
        <option value="GN" newsletter_mode="0">Guinea</option>
        <option value="GW" newsletter_mode="0">Guinea-Bissau</option>
        <option value="GY" newsletter_mode="0">Guyana</option>
        <option value="HT" newsletter_mode="0">Haiti</option>
        <option value="HN" newsletter_mode="0">Honduras</option>
        <option value="HK" newsletter_mode="0">Hong Kong</option>
        <option value="HU" newsletter_mode="2">Hungary</option>
        <option value="IS" newsletter_mode="2">Iceland</option>
        <option value="IN" newsletter_mode="0">India</option>
        <option value="ID" newsletter_mode="0">Indonesia</option>
        <option value="IR" newsletter_mode="0">Iran</option>
        <option value="IQ" newsletter_mode="0">Iraq</option>
        <option value="IE" newsletter_mode="2">Ireland</option>
        <option value="IL" newsletter_mode="0">Israel</option>
        <option value="IT" newsletter_mode="2">Italy</option>
        <option value="JM" newsletter_mode="0">Jamaica</option>
        <option value="JP" newsletter_mode="0">Japan</option>
        <option value="JO" newsletter_mode="0">Jordan</option>
        <option value="KZ" newsletter_mode="0">Kazakhstan</option>
        <option value="KE" newsletter_mode="0">Kenya</option>
        <option value="KI" newsletter_mode="0">Kiribati</option>
        <option value="XK" newsletter_mode="2">Kosovo</option>
        <option value="KW" newsletter_mode="0">Kuwait</option>
        <option value="KG" newsletter_mode="0">Kyrgyzstan</option>
        <option value="LA" newsletter_mode="0">Laos</option>
        <option value="LV" newsletter_mode="2">Latvia</option>
        <option value="LB" newsletter_mode="0">Lebanon</option>
        <option value="LS" newsletter_mode="0">Lesotho</option>
        <option value="LR" newsletter_mode="0">Liberia</option>
        <option value="LY" newsletter_mode="0">Libya</option>
        <option value="LI" newsletter_mode="0">Liechtenstein</option>
        <option value="LT" newsletter_mode="2">Lithuania</option>
        <option value="LU" newsletter_mode="2">Luxembourg</option>
        <option value="MO" newsletter_mode="0">Macao</option>
        <option value="MK" newsletter_mode="0">Macedonia</option>
        <option value="MG" newsletter_mode="0">Madagascar</option>
        <option value="MW" newsletter_mode="0">Malawi</option>
        <option value="MY" newsletter_mode="0">Malaysia</option>
        <option value="MV" newsletter_mode="0">Maldives</option>
        <option value="ML" newsletter_mode="0">Mali</option>
        <option value="MT" newsletter_mode="2">Malta</option>
        <option value="MH" newsletter_mode="0">Marshall Islands</option>
        <option value="MQ" newsletter_mode="0">Martinique</option>
        <option value="MR" newsletter_mode="0">Mauritania</option>
        <option value="MU" newsletter_mode="0">Mauritius</option>
        <option value="MX" newsletter_mode="0">Mexico</option>
        <option value="FM" newsletter_mode="0">Micronesia</option>
        <option value="MD" newsletter_mode="0">Moldova</option>
        <option value="MC" newsletter_mode="0">Monaco</option>
        <option value="MN" newsletter_mode="0">Mongolia</option>
        <option value="ME" newsletter_mode="0">Montenegro</option>
        <option value="MS" newsletter_mode="0">Montserrat</option>
        <option value="MA" newsletter_mode="0">Morocco</option>
        <option value="MZ" newsletter_mode="0">Mozambique</option>
        <option value="MM" newsletter_mode="0">Myanmar</option>
        <option value="NA" newsletter_mode="0">Namibia</option>
        <option value="NR" newsletter_mode="0">Nauru</option>
        <option value="NP" newsletter_mode="0">Nepal</option>
        <option value="NL" newsletter_mode="2">Netherlands</option>
        <option value="AN" newsletter_mode="0">Netherlands Antilles</option>
        <option value="NC" newsletter_mode="0">New Caledonia</option>
        <option value="NZ" newsletter_mode="0">New Zealand</option>
        <option value="NI" newsletter_mode="0">Nicaragua</option>
        <option value="NE" newsletter_mode="0">Niger</option>
        <option value="NG" newsletter_mode="0">Nigeria</option>
        <option value="NU" newsletter_mode="0">Niue</option>
        <option value="KP" newsletter_mode="0">North Korea</option>
        <option value="MP" newsletter_mode="0">Northern Mariana Islands</option>
        <option value="NO" newsletter_mode="2">Norway</option>
        <option value="OM" newsletter_mode="0">Oman</option>
        <option value="PK" newsletter_mode="0">Pakistan</option>
        <option value="PW" newsletter_mode="0">Palau</option>
        <option value="PS" newsletter_mode="0">Palestine</option>
        <option value="PA" newsletter_mode="0">Panama</option>
        <option value="PG" newsletter_mode="0">Papua New Guinea</option>
        <option value="PY" newsletter_mode="0">Paraguay</option>
        <option value="PE" newsletter_mode="0">Peru</option>
        <option value="PH" newsletter_mode="0">Philippines</option>
        <option value="PL" newsletter_mode="2">Poland</option>
        <option value="PT" newsletter_mode="2">Portugal</option>
        <option value="PR" newsletter_mode="0">Puerto Rico</option>
        <option value="QA" newsletter_mode="0">Qatar</option>
        <option value="RE" newsletter_mode="0">Reunion</option>
        <option value="RO" newsletter_mode="2">Romania</option>
        <option value="RU" newsletter_mode="0">Russia</option>
        <option value="RW" newsletter_mode="0">Rwanda</option>
        <option value="SH" newsletter_mode="0">Saint Helena</option>
        <option value="KN" newsletter_mode="0">Saint Kitts And Nevis</option>
        <option value="LC" newsletter_mode="0">Saint Lucia</option>
        <option value="PM" newsletter_mode="0">Saint Pierre And Miquelon</option>
        <option value="VC" newsletter_mode="0">Saint Vincent And The Grenadines</option>
        <option value="WS" newsletter_mode="0">Samoa</option>
        <option value="SM" newsletter_mode="0">San Marino</option>
        <option value="ST" newsletter_mode="0">Sao Tome And Principe</option>
        <option value="SA" newsletter_mode="0">Saudi Arabia</option>
        <option value="SN" newsletter_mode="0">Senegal</option>
        <option value="RS" newsletter_mode="0">Serbia</option>
        <option value="SC" newsletter_mode="0">Seychelles</option>
        <option value="SL" newsletter_mode="0">Sierra Leone</option>
        <option value="SG" newsletter_mode="0">Singapore</option>
        <option value="SK" newsletter_mode="2">Slovakia</option>
        <option value="SI" newsletter_mode="2">Slovenia</option>
        <option value="SB" newsletter_mode="0">Solomon Islands</option>
        <option value="SO" newsletter_mode="0">Somalia</option>
        <option value="ZA" newsletter_mode="2">South Africa</option>
        <option value="KR" newsletter_mode="0">South Korea</option>
        <option value="ES" newsletter_mode="2">Spain</option>
        <option value="LK" newsletter_mode="0">Sri Lanka</option>
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        <option value="CD" newsletter_mode="0">The Democratic Republic Of Congo</option>
        <option value="TL" newsletter_mode="0">Timor-Leste</option>
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        <option value="TK" newsletter_mode="0">Tokelau</option>
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        <option value="TR" newsletter_mode="3">Turkey</option>
        <option value="TM" newsletter_mode="0">Turkmenistan</option>
        <option value="TC" newsletter_mode="0">Turks And Caicos Islands</option>
        <option value="TV" newsletter_mode="0">Tuvalu</option>
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        <option value="UA" newsletter_mode="0">Ukraine</option>
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        <option value="UY" newsletter_mode="0">Uruguay</option>
        <option value="UZ" newsletter_mode="0">Uzbekistan</option>
        <option value="VU" newsletter_mode="0">Vanuatu</option>
        <option value="VA" newsletter_mode="0">Vatican</option>
        <option value="VE" newsletter_mode="0">Venezuela</option>
        <option value="VN" newsletter_mode="0">Vietnam</option>
        <option value="WF" newsletter_mode="0">Wallis And Futuna</option>
        <option value="YE" newsletter_mode="0">Yemen</option>
        <option value="ZM" newsletter_mode="0">Zambia</option>
        <option value="ZW" newsletter_mode="0">Zimbabwe</option>
        <option value="AX" newsletter_mode="0">Åland Islands</option>
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    <p class="dc-info">Your data will be stored in the <span class="dcset">Australia </span>data center.</p>
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        <option value="alabama">Alabama</option>
        <option value="alaska">Alaska</option>
        <option value="american samoa">American Samoa</option>
        <option value="arizona">Arizona</option>
        <option value="arkansas">Arkansas</option>
        <option value="california">California</option>
        <option value="colorado">Colorado</option>
        <option value="connecticut">Connecticut</option>
        <option value="delaware">Delaware</option>
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        <option value="hawaii">Hawaii</option>
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        <option value="north dakota">North Dakota</option>
        <option value="northern mariana islands">Northern Mariana Islands</option>
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        <option value="oklahoma">Oklahoma</option>
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            onclick="toggleNewsletterField()"> <span class="icon-medium" id="signup-newsletter"></span> <span>Yes, I would like to receive marketing communication regarding
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Text Content

Get the 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms
Report

X
Zoho.com
 * Bigin
 * CRM Plus
 * Desk
 * Campaigns
 * Survey
 * TeamInbox
 * All Products
    * Sales
    * Marketing
    * Service
    * Finance
    * Email & Collaboration
    * HR
    * Legal
    * Security & IT Management
    * BI & Analytics
    * Project Management
    * Developer Platforms
    * Bundles
    * Marketplace
   
   CRM
   
   Comprehensive CRM platform for customer-facing teams.
   
   Bigin
   
   Simple CRM for small businesses moving from spreadsheets.
   
   Forms
   
   Build online forms for every business need.
   
   SalesIQ
   
   Live-chat app to engage and convert website visitors.
   
   Bookings
   
   Appointment scheduling app for consultations with customers.
   
   Sign
   
   Digital signature app for businesses.
   
   RouteIQ
   
   Comprehensive sales map visualization and optimal route planning solution.
   Beta
   
   Thrive
   
   Complete loyalty and affiliate management platform.
   
   Voice
   
   Cloud Contact Center Software for businesses.
   
   Social
   
   All-in-one social media management software.
   
   Campaigns
   
   Create, send, and track targeted email campaigns that drive sales.
   
   Forms
   
   Build online forms for every business need.
   
   Survey
   
   Design surveys to reach and interact with your audience.
   
   Sites
   
   Online website builder with extensive customisation options.
   
   PageSense
   
   Website conversion optimization and personalisation platform.
   
   Backstage
   
   End-to-end event management software.
   
   Webinar
   
   Webinar platform for webcasting online webinars.
   
   Commerce
   
   eCommerce platform to manage and market your online store.
   
   Marketing Automation
   
   All-in-one marketing automation software.
   
   LandingPage
   
   Smart landing page builder to increase conversion rates.
   
   SalesIQ
   
   Live-chat app to engage and convert website visitors.
   
   Sign
   
   Digital signature app for businesses.
   Beta
   
   Thrive
   
   Complete loyalty and affiliate management platform.
   
   Voice
   
   Cloud Contact Center Software for businesses.
   Beta
   
   Publish
   
   Manage all your local business listings on a single platform.
   
   Desk
   
   Helpdesk software to deliver great customer support.
   
   Assist
   
   Remote support and unattended remote access software.
   
   Lens
   
   Interactive remote assistance software with augmented reality.
   NEW
   
   FSM
   
   End-to-end field service management platform for service businesses.
   
   SalesIQ
   
   Live-chat app to engage and convert website visitors.
   
   Voice
   
   Cloud Contact Center Software for businesses.
   
   Books
   
   Powerful financial platform for growing businesses.
   
   Invoice
   
   100% Free invoicing solution.
   
   Expense
   
   Effortless expense reporting platform.
   
   Inventory
   
   Powerful stock management and inventory control software.
   
   Billing
   
   End-to-end billing solution for your business.
   
   Checkout
   
   Collect payments online with custom branded pages.
   
   Payroll
   
   Effortless payroll processing software for businesses.
   
   Solo
   
   The all-in-one toolkit for solopreneurs.
   
   Practice
   
   Practice management software for accounting firms.
   
   Sign
   
   Digital signature app for businesses.
   
   Mail
   
   Mail-Secure email service for teams of all sizes.
   
   Meeting
   
   Online meeting software for all your video conferencing & webinar needs.
   
   Writer
   
   Word processor for focused writing and discussions.
   
   Sheet
   
   Spreadsheet software for collaborative teams.
   
   Show
   
   Create, edit, and share slides with a sleek presentation app.
   
   Notebook
   
   Beautiful home for all your notes.
   
   Cliq
   
   Stay in touch with teams no matter where you are.
   
   Connect
   
   Team collaboration software that brings people together.
   
   Bookings
   
   Appointment scheduling app for consultations with customers.
   
   TeamInbox
   
   Shared inboxes for teams.
   
   WorkDrive
   
   Online file management for teams.
   
   Sign
   
   Digital signature app for businesses.
   
   Office Suite
   
   Powerful collaborative work platform for teams.
   
   Office Integrator
   
   Built in document editors for web apps.
   
   ZeptoMail
   
   Secure and reliable transactional email sending service.
   
   Calendar
   
   Online business calendar to manage events and schedule appointments.
   
   Learn
   
   Knowledge and learning management platform.
   
   Voice
   
   Cloud-based telephony software for businesses.
   Beta
   
   Campfire
   
   Branded community platform for external collaboration.
   Beta
   
   Tables
   
   Work management tool to connect people, processes, and information.
   
   People
   
   Organize, automate and simplify your HR processes.
   
   Recruit
   
   Intuitive recruiting platform built to provide hiring solutions.
   
   Expense
   
   Online expense reporting platform that simplifies expense accounting.
   
   Workerly
   
   Manage temporary staffing with an employee scheduling solution.
   
   Payroll
   
   Effortless payroll processing software for businesses.
   
   BackToWork
   
   Ensure employee safety at workplace.
   
   Shifts
   
   Employee scheduling and time tracking app.
   
   Sign
   
   Digital signature app for businesses.
   
   Contracts
   
   Comprehensive contract lifecycle management software.
   
   Sign
   
   Digital signature app for businesses.
   
   Creator
   
   Build custom apps to simplify business processes.
   
   Zoho Directory
   
   Workforce identity and access management solution for cloud businesses.
   Free
   
   OneAuth
   
   Secure multi-factor authenticator (MFA) for all your online accounts.
   
   Vault
   
   Online password manager for teams.
   
   Catalyst
   
   Build and deploy serverless apps.
   
   Lens
   
   Interactive remote assistance software with augmented reality.
   
   Site24x7
   
   All-in-one monitoring solution for DevOps and IT Operations.
   
   ServiceDesk Plus
   
   Cloud-based IT ticketing system to resolve issues faster.
   
   MDM
   
   Easy-to-use & affordable web-based MDM solution.
   
   Patch Manager Plus
   
   Stay clear of vulnerabilities and cyber attacks.
   
   Identity360
   
   Cloud-native identity platform redefining workforce IAM.
   
   Log360 Cloud
   
   Store and manage your network logs with a cloud SIEM solution.
   
   Assist
   
   Remote support and unattended remote access software.
   
   Remote Access Plus
   
   Secure and comprehensive unattended access at the click of your mouse.
   
   Endpoint Central
   
   360-degree UEM solution for endpoint management and security.
   New
   
   QEngine
   
   Test automation software to build, manage, execute, and report testcases.
   New
   
   Endpoint Central MSP
   
   Streamline endpoint management, robust security, and real-time insights for
   managed clients.
   New
   
   Toolkit
   
   Complete resource for any admin-related lookup queries.
   New
   
   CloudDNS
   
   Optimize your domains for speed, security, and controlled name resolution.
   
   Analytics
   
   Modern self-service BI and analytics platform.
   
   DataPrep
   
   AI-powered data preparation service for your data-driven organization.
   Solutions
   
   Embedded BI
   
   Embedded analytics and white label BI solutions, tailored for your needs.
   
   Projects
   
   Manage, track, and collaborate on projects with teams.
   
   Sprints
   
   Planning and tracking tool for scrum teams.
   
   BugTracker
   
   Automatic bug tracking software for managing bugs.
   
   Flow
   
   Automate business workflows by creating smart integrations.
   
   Creator
   
   Build custom apps to simplify business processes.
   
   Catalyst
   
   Build and deploy serverless apps.
   
   Office Integrator
   
   Built in document editors for web apps.
   
   ZeptoMail
   
   Secure and reliable transactional email sending service.
   Beta
   
   Apptics
   
   Mobile application analytics, usage, and engagement monitoring solution.
   New
   
   QEngine
   
   Test automation software to build, manage, execute, and report testcases.
   Beta
   
   Mail360
   
   Universal email API platform that can power your application's email
   workflows.
   Beta
   
   RPA
   
   Automate manual, tedious, and repetitive tasks easily.
   Unified Customer Experience Platform:
   
   CRM Plus
   
   Unified platform to deliver top-notch customer experience.
   Unified Finance Platform:
   
   Finance Plus
   
   All-in-one suite to manage your operations and finances.
   Unified HR Platform:
   
   People Plus
   
   Comprehensive HR platform for seamless employee experiences.
   Integrated Collaboration Platform:
   
   Workplace
   
   Application suite built to improve team productivity and collaboration.
   Help Desk Management:
   
   IT Management
   
   Everything you need to help you align IT to business.
   Unified Marketing Platform:
   
   Marketing Plus
   
   Unified marketing platform for marketing teams.
   All-in-one Suite:
   
   One
   
   An integrated suite that encompasses all the apps in Zoho.
   
   Do more with your Zoho products
   
   Extensions
   
   Integrate Zoho products with third party applications.
   
   Custom Apps
   
   Ease work with apps tailor-made for your business.
   
   Industry Solutions
   
   End-to-end business solutions for your vertical.
   
   Build and Sell
   
   Build Extensions, Custom Apps and Industry solutions using our platforms and
   public APIs. Zoho Marketplace helps showcase your extensions to all our users
   worldwide.

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(+376)Angola (+244)Anguilla (+1)Antigua and Barbuda (+1)Argentina (+54)Armenia
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(+1)Bahrain (+973)Bangladesh (+880)Barbados (+1)Belarus (+375)Belgium
(+32)Belize (+501)Benin (+229)Bermuda (+1)Bhutan (+975)Bolivia (+591)Bosnia and
Herzegovina (+387)Botswana (+267)Brazil (+55)British Virgin Islands (+1)Brunei
(+673)Bulgaria (+359)Burkina Faso (+226)Burundi (+257)Cambodia (+855)Cameroon
(+237)Canada (+1)Cape Verde (+238)Cayman Islands (+1)Central African Republic
(+236)Chad (+235)Chile (+56)China (+86)Colombia (+57)Comoros (+269)Congo
(+242)Cook Islands (+682)Costa Rica (+506)Croatia (+385)Cuba (+53)Cyprus
(+357)Czech Republic (+420)Côte d'Ivoire (+225)Denmark (+45)Djibouti
(+253)Dominica (+1)Dominican Republic (+1)Ecuador (+593)Egypt (+20)El Salvador
(+503)Equatorial Guinea (+240)Eritrea (+291)Estonia (+372)Ethiopia
(+251)Falkland Islands (+500)Faroe Islands (+298)Fiji (+679)Finland (+358)France
(+33)French Guiana (+594)French Polynesia (+689)Gabon (+241)Gambia (+220)Georgia
(+995)Germany (+49)Ghana (+233)Gibraltar (+350)Greece (+30)Greenland
(+299)Grenada (+1)Guadeloupe (+590)Guam (+1)Guatemala (+502)Guinea
(+224)Guinea-Bissau (+245)Guyana (+592)Haiti (+509)Honduras (+504)Hong Kong
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(+964)Ireland (+353)Israel (+972)Italy (+39)Jamaica (+1)Japan (+81)Jordan
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(+352)Macao (+853)Macedonia (+389)Madagascar (+261)Malawi (+265)Malaysia
(+60)Maldives (+960)Mali (+223)Malta (+356)Marshall Islands (+692)Martinique
(+596)Mauritania (+222)Mauritius (+230)Mexico (+52)Micronesia (+691)Moldova
(+373)Monaco (+377)Mongolia (+976)Montenegro (+382)Montserrat (+1)Morocco
(+212)Mozambique (+258)Myanmar (+95)Namibia (+264)Nauru (+674)Nepal
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Zealand (+64)Nicaragua (+505)Niger (+227)Nigeria (+234)Niue (+683)North Korea
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(+680)Palestine (+970)Panama (+507)Papua New Guinea (+675)Paraguay (+595)Peru
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(+974)Reunion (+262)Romania (+40)Russia (+7)Rwanda (+250)Saint Helena
(+290)Saint Kitts And Nevis (+1)Saint Lucia (+1)Saint Pierre And Miquelon
(+508)Saint Vincent And The Grenadines (+1)Samoa (+685)San Marino (+378)Sao Tome
And Principe (+239)Saudi Arabia (+966)Senegal (+221)Serbia (+381)Seychelles
(+248)Sierra Leone (+232)Singapore (+65)Slovakia (+421)Slovenia (+386)Solomon
Islands (+677)Somalia (+252)South Africa (+27)South Korea (+82)Spain (+34)Sri
Lanka (+94)Sudan (+249)Suriname (+597)Swaziland (+268)Sweden (+46)Switzerland
(+41)Syria (+963)Taiwan (+886)Tajikistan (+992)Tanzania (+255)Thailand (+66)The
Democratic Republic Of Congo (+243)Timor-Leste (+670)Togo (+228)Tokelau
(+690)Tonga (+676)Trinidad and Tobago (+1)Tunisia (+216)Turkey (+90)Turkmenistan
(+993)Turks And Caicos Islands (+1)Tuvalu (+688)U.S. Virgin Islands (+1)Uganda
(+256)Ukraine (+380)United Arab Emirates (+971)United Kingdom (+44)United States
(+1)Uruguay (+598)Uzbekistan (+998)Vanuatu (+678)Vatican (+379)Venezuela
(+58)Vietnam (+84)Wallis And Futuna (+681)Yemen (+967)Zambia (+260)Zimbabwe
(+263)Åland Islands (+672)
+61
Afghanistan (+93)Albania (+355)Algeria (+213)American Samoa (+1)Andorra
(+376)Angola (+244)Anguilla (+1)Antigua and Barbuda (+1)Argentina (+54)Armenia
(+374)Aruba (+297)Australia (+61)Austria (+43)Azerbaijan (+994)Bahamas
(+1)Bahrain (+973)Bangladesh (+880)Barbados (+1)Belarus (+375)Belgium
(+32)Belize (+501)Benin (+229)Bermuda (+1)Bhutan (+975)Bolivia (+591)Bosnia and
Herzegovina (+387)Botswana (+267)Brazil (+55)British Virgin Islands (+1)Brunei
(+673)Bulgaria (+359)Burkina Faso (+226)Burundi (+257)Cambodia (+855)Cameroon
(+237)Canada (+1)Cape Verde (+238)Cayman Islands (+1)Central African Republic
(+236)Chad (+235)Chile (+56)China (+86)Colombia (+57)Comoros (+269)Congo
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Islands (+677)Somalia (+252)South Africa (+27)South Korea (+82)Spain (+34)Sri
Lanka (+94)Sudan (+249)Suriname (+597)Swaziland (+268)Sweden (+46)Switzerland
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Democratic Republic Of Congo (+243)Timor-Leste (+670)Togo (+228)Tokelau
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(+263)Åland Islands (+672)
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CRM 101: THE BASICS OF CRM SOFTWARE EXPLAINED

Previous


WHICH IS THE BEST CRM SOFTWARE?

We might be a little biased here, but the fact remains that Zoho CRM is used to
great success by more than 250,000 businesses of all sizes and types around the
world. With more than two decades of delivering world-class software technology
to the global business community, Zoho has been the winner of major awards in
the CRM tech space and is consistently rated highly by both critics and users.
We think Zoho CRM can be the perfect solution for your business, regardless of
size and industry. Sign up for a free trial and start your CRM journey today
with the world's favorite CRM solution.


WHAT IS CRM SOFTWARE?

CRM software is a technology that helps businesses build, maintain, and scale
their relationships with their current and future customers. At its core, CRM
holds all your customer data in one place and acts as an indispensable source
of information for your entire organization. Starting from the point when a lead
discovers your product or service to the moment that you close them as a deal,
CRM brings greater visibility into an organization's processes and plays a vital
role in offering a unified experience to your customers.


WHY DO I NEED A CRM SOFTWARE?

Without a CRM, your business will find it tough to manage customer information
and offer support when they need it. The success of your business lies in
winning repeat customers, and CRM systems play a huge role in achieving that. By
helping your brand become more customer-centric, a CRM has a direct impact on
your organization's growth and revenue, while drastically cutting down time
spent on repetitive data entry and management.


WHO USES A CRM?

CRM systems are generally used by sales, marketing, customer support, and
service teams in an organization. A good CRM tool usually integrates well with
external systems that the other teams in your organization may use. For example,
the visibility of important data such as revenue, orders, and purchase
information should ideally be shared by both the sales and finance teams in your
organization. This avoids manual data entry across different platforms, and
allows you to have contextual customer information available whenever they
interact with you.


WHY SHOULDN'T I USE SPREADSHEETS TO MANAGE MY CUSTOMER RELATIONSHIPS?

Spreadsheets are not designed to do CRM work. When more and more businesses are
going digital, you don't want your sales and support teams to be moving
backwards in their tech. While spreadsheets can certainly help you with basic
information organization, the expectations of customers and the complexity of a
growing business make spreadsheets less productive for everyday work. By
exclusively using spreadsheets, your organization will miss out on all the
important tools that a sales rep or customer service agent needs for success.
Features like sales automation or integrations for email and phone have become
the norm in business, and for good reason. Spreadsheets simply cannot compare.


HOW DO I EVALUATE A CRM?

In order to make an investment toward a CRM, it is crucial for businesses to
have a CRM evaluation method (or CRM metrics) in place. The prime concern of a
CRM system is to improve relationships with customers and generate higher
revenue. Therefore, it is necessary to identify if a prospective CRM is intended
to track the efficiency of your sales and marketing teams, or to build a
stronger relationship with your customers. Getting answers to questions like
this will help determine your approach when acquiring a new CRM.


HOW DO I CHOOSE A CRM?

Here are some key points that you should consider when choosing a CRM system:


MAPPING YOUR KEY REQUIREMENTS

Now that your organization is on the lookout for a new CRM, it would be good to
start with a deep understanding of your current requirements and what exactly
you need from a CRM software. If you are unsure about evaluating the product
yourself, talk to a product expert, tell them your needs, and let them suggest
the best possible solution for your business.


NO HIDDEN COSTS

The true hallmark of any good business software is that it shouldn't force you
to pay extra with hidden charges and costly add-ons. Make sure that the vendor's
complete pricing information is published online and that you are fully aware of
what you are going to be paying upfront.


EASE OF USE

A CRM software is only as good as the people using it. This is where many CRM
investments can go wrong. If your CRM isn't easy to understand out of the box,
your team members may examine alternate ways to store data.


FLEXIBILITY

No two businesses are the same, and neither are their requirements. Make sure
the CRM that you choose is fully customizable and integrates with the other
applications that you use every day.


READ ONLINE REVIEWS

This is a great resource for learning the current experience of a product's
users. Product reviews can help you in understanding everything about a CRM
solution, from the best to the worst. You should also check if the vendor is
active on social media and if they are responsive to customer questions.


SECURE AND COMPLIANT

This should go without saying—choose a vendor that puts security and privacy at
the heart of their business. Your CRM should be fully compliant with all the
latest security standards and regulations, such as GDPR.


WHAT ARE THE KEY FEATURES OF A CRM SYSTEM?

Here are some of the key features that should be a necessity for any CRM system
you choose:


SALES FORCE AUTOMATION

A CRM software should help you streamline your critical sales functions, such as
managing your leads, deals, activities, and forecasts. Perform tasks much faster
and more accurately with easy-to-create workflows.


PROCESS MANAGEMENT

Your CRM should capture every step of your business process—from identifying a
prospective buyer to closing a deal. Convert your offline process, map it into
your CRM system, and execute complex business functions with ease.


PERFORMANCE MANAGEMENT

Every sale counts. Give your reps the necessary tools that will help them
outperform themselves every single time. Get a better understanding of your
territory-wise sales performance, future revenue projections, and lead
predictions–all within your CRM.


ANALYTICS

The ability to generate insights from sales data, spot trends, and track key
metrics allows you to make data-driven decisions. These capabilities are key for
any good CRM software.


OMNICHANNEL COMMUNICATION

Your customers and prospects should be able to contact you using any channel
that they prefer. A good CRM enables your business to receive, manage, and
respond to messages from phone, email, social media, and online chat, all in one
centralized place.


TEAM COLLABORATION

Every member of your team should be able to have a unified communication
platform to help them stay connected and work together, wherever they are.


PREDICTIVE SALES AND INTELLIGENCE

AI is no longer just a buzzword, but an essential component of any CRM that you
buy. Having an AI assistant in your CRM can help sales reps by providing
contextual information, identifying anomalies, and providing proactive
suggestions that can positively impact their closing rates.


CUSTOMIZATION

Every business is unique. Make sure that the CRM you end up choosing is fully
and easily customizable, integrates with other applications that you use every
day, and reflects your business processes.


WHAT ARE THE DIFFERENT TYPES OF CRM SOFTWARE?


   BASED ON TYPE

 * Email marketing CRM
 * Helpdesk CRM
 * Lead Management
 * Sales Management
 * Social Media CRM


   BASED ON INDUSTRY

 * CRM for real estate
 * CRM for pharmaceutical and medical device businesses
 * CRM for retail businesses
 * CRM for financial services


   BASED ON SIZE

 * Small business CRM
 * Enterprise CRM software


WHICH IS THE BEST CRM SOFTWARE?

We might be a little biased here, but the fact remains that Zoho CRM is used to
great success by more than 250,000 businesses of all sizes and types around the
world. With more than two decades of delivering world-class software technology
to the global business community, Zoho has been the winner of major awards in
the CRM tech space and is consistently rated highly by both critics and users.
We think Zoho CRM can be the perfect solution for your business, regardless of
size and industry. Sign up for a free trial and start your CRM journey today
with the world's favorite CRM solution.


WHAT IS CRM SOFTWARE?

CRM software is a technology that helps businesses build, maintain, and scale
their relationships with their current and future customers. At its core, CRM
holds all your customer data in one place and acts as an indispensable source
of information for your entire organization. Starting from the point when a lead
discovers your product or service to the moment that you close them as a deal,
CRM brings greater visibility into an organization's processes and plays a vital
role in offering a unified experience to your customers.


WHY DO I NEED A CRM SOFTWARE?

Without a CRM, your business will find it tough to manage customer information
and offer support when they need it. The success of your business lies in
winning repeat customers, and CRM systems play a huge role in achieving that. By
helping your brand become more customer-centric, a CRM has a direct impact on
your organization's growth and revenue, while drastically cutting down time
spent on repetitive data entry and management.


WHO USES A CRM?

CRM systems are generally used by sales, marketing, customer support, and
service teams in an organization. A good CRM tool usually integrates well with
external systems that the other teams in your organization may use. For example,
the visibility of important data such as revenue, orders, and purchase
information should ideally be shared by both the sales and finance teams in your
organization. This avoids manual data entry across different platforms, and
allows you to have contextual customer information available whenever they
interact with you.


WHY SHOULDN'T I USE SPREADSHEETS TO MANAGE MY CUSTOMER RELATIONSHIPS?

Spreadsheets are not designed to do CRM work. When more and more businesses are
going digital, you don't want your sales and support teams to be moving
backwards in their tech. While spreadsheets can certainly help you with basic
information organization, the expectations of customers and the complexity of a
growing business make spreadsheets less productive for everyday work. By
exclusively using spreadsheets, your organization will miss out on all the
important tools that a sales rep or customer service agent needs for success.
Features like sales automation or integrations for email and phone have become
the norm in business, and for good reason. Spreadsheets simply cannot compare.


HOW DO I EVALUATE A CRM?

In order to make an investment toward a CRM, it is crucial for businesses to
have a CRM evaluation method (or CRM metrics) in place. The prime concern of a
CRM system is to improve relationships with customers and generate higher
revenue. Therefore, it is necessary to identify if a prospective CRM is intended
to track the efficiency of your sales and marketing teams, or to build a
stronger relationship with your customers. Getting answers to questions like
this will help determine your approach when acquiring a new CRM.


HOW DO I CHOOSE A CRM?

Here are some key points that you should consider when choosing a CRM system:


MAPPING YOUR KEY REQUIREMENTS

Now that your organization is on the lookout for a new CRM, it would be good to
start with a deep understanding of your current requirements and what exactly
you need from a CRM software. If you are unsure about evaluating the product
yourself, talk to a product expert, tell them your needs, and let them suggest
the best possible solution for your business.


NO HIDDEN COSTS

The true hallmark of any good business software is that it shouldn't force you
to pay extra with hidden charges and costly add-ons. Make sure that the vendor's
complete pricing information is published online and that you are fully aware of
what you are going to be paying upfront.


EASE OF USE

A CRM software is only as good as the people using it. This is where many CRM
investments can go wrong. If your CRM isn't easy to understand out of the box,
your team members may examine alternate ways to store data.


FLEXIBILITY

No two businesses are the same, and neither are their requirements. Make sure
the CRM that you choose is fully customizable and integrates with the other
applications that you use every day.


READ ONLINE REVIEWS

This is a great resource for learning the current experience of a product's
users. Product reviews can help you in understanding everything about a CRM
solution, from the best to the worst. You should also check if the vendor is
active on social media and if they are responsive to customer questions.


SECURE AND COMPLIANT

This should go without saying—choose a vendor that puts security and privacy at
the heart of their business. Your CRM should be fully compliant with all the
latest security standards and regulations, such as GDPR.


WHAT ARE THE KEY FEATURES OF A CRM SYSTEM?

Here are some of the key features that should be a necessity for any CRM system
you choose:


SALES FORCE AUTOMATION

A CRM software should help you streamline your critical sales functions, such as
managing your leads, deals, activities, and forecasts. Perform tasks much faster
and more accurately with easy-to-create workflows.


PROCESS MANAGEMENT

Your CRM should capture every step of your business process—from identifying a
prospective buyer to closing a deal. Convert your offline process, map it into
your CRM system, and execute complex business functions with ease.


PERFORMANCE MANAGEMENT

Every sale counts. Give your reps the necessary tools that will help them
outperform themselves every single time. Get a better understanding of your
territory-wise sales performance, future revenue projections, and lead
predictions–all within your CRM.


ANALYTICS

The ability to generate insights from sales data, spot trends, and track key
metrics allows you to make data-driven decisions. These capabilities are key for
any good CRM software.


OMNICHANNEL COMMUNICATION

Your customers and prospects should be able to contact you using any channel
that they prefer. A good CRM enables your business to receive, manage, and
respond to messages from phone, email, social media, and online chat, all in one
centralized place.


TEAM COLLABORATION

Every member of your team should be able to have a unified communication
platform to help them stay connected and work together, wherever they are.


PREDICTIVE SALES AND INTELLIGENCE

AI is no longer just a buzzword, but an essential component of any CRM that you
buy. Having an AI assistant in your CRM can help sales reps by providing
contextual information, identifying anomalies, and providing proactive
suggestions that can positively impact their closing rates.


CUSTOMIZATION

Every business is unique. Make sure that the CRM you end up choosing is fully
and easily customizable, integrates with other applications that you use every
day, and reflects your business processes.


WHAT ARE THE DIFFERENT TYPES OF CRM SOFTWARE?


   BASED ON TYPE

 * Email marketing CRM
 * Helpdesk CRM
 * Lead Management
 * Sales Management
 * Social Media CRM


   BASED ON INDUSTRY

 * CRM for real estate
 * CRM for pharmaceutical and medical device businesses
 * CRM for retail businesses
 * CRM for financial services


   BASED ON SIZE

 * Small business CRM
 * Enterprise CRM software


WHICH IS THE BEST CRM SOFTWARE?

We might be a little biased here, but the fact remains that Zoho CRM is used to
great success by more than 250,000 businesses of all sizes and types around the
world. With more than two decades of delivering world-class software technology
to the global business community, Zoho has been the winner of major awards in
the CRM tech space and is consistently rated highly by both critics and users.
We think Zoho CRM can be the perfect solution for your business, regardless of
size and industry. Sign up for a free trial and start your CRM journey today
with the world's favorite CRM solution.

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