survey.petrolab.co.id
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URL:
https://survey.petrolab.co.id/
Submission: On November 17 via api from US — Scanned from DE
Submission: On November 17 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
<form class="smart-form ng-pristine ng-valid">
<header> Kuisioner pelanggan </header>
<!-- LEFT -->
<div class="col-md-6">
<fieldset>
<section>
<div class="col-md-1 num">1.</div>
<div class="col-md-11">
<label class="label">Nama Perusahaan/Perorangan</label>
<label class="input">
<input type="text" ng-model="q1" class="ng-pristine ng-untouched ng-valid ng-empty">
</label>
</div>
</section>
<!-- <section>
<div class="col-md-1 num">2.</div>
<div class="col-md-11">
<label class="label">Posisi Anda Dalam perusahaan?</label>
<label class="input">
<input type="text" ng-model="q2">
</label>
</div>
</section> -->
<section>
<div class="col-md-1 num">2.</div>
<div class="col-md-11">
<label class="label">Apa Jenis Kelamin Anda?</label>
<div class="row">
<label class="radio">
<input ng-model="q2" type="radio" name="q2" value="Laki - Laki" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Laki - Laki </label>
<label class="radio">
<input ng-model="q2" type="radio" name="q2" value="Perempuan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Perempuan </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">3.</div>
<div class="col-md-11">
<label class="label">Sampel apa yang Anda <strong>Ujikan</strong> di <strong>PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio" style="font-size: 9pt;">
<input ng-model="q3" type="radio" name="q3" value="Oli/Bensin/Solar/Gasoline/Grease/HTO/MDF/MFO/LSFO/Radiator/Baseoil/Foam" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Oli/Bensin/Solar/Gasoline/Grease/HTO/MDF/MFO/LSFO/Radiator/Baseoil/Foam </label>
<label class="radio">
<input ng-model="q3" type="radio" name="q3" value="Minyak Transformator" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Minyak Transformator </label>
<label class="radio">
<input ng-model="q3" type="radio" name="q3" value="Environmental/Industrial Hygine/Biomonitoring" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Environmental/Industrial Hygine/Biomonitoring </label>
<label class="radio">
<input ng-model="q3" type="radio" name="q3" value="Kalibrasi" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Kalibrasi </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">4.</div>
<div class="col-md-11">
<label class="label">Lokasi pengujian Laboratorium <strong>PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q4" type="radio" name="q4" value="Jakarta" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Jakarta </label>
<label class="radio">
<input ng-model="q4" type="radio" name="q4" value="Balikpapan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Balikpapan </label>
<label class="radio">
<input ng-model="q4" type="radio" name="q4" value="Berau" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Berau </label>
<label class="radio">
<input ng-model="q4" type="radio" name="q4" value="Surabaya" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Surabaya </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">5.</div>
<div class="col-md-11">
<label class="label">Seberapa <strong>Sering</strong> Anda Menggunakan <strong>Jasa Analisa PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q5" type="radio" name="q5" value="Setiap Hari" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Setiap Hari </label>
<label class="radio">
<input ng-model="q5" type="radio" name="q5" value="Setiap Minggu" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Setiap Minggu </label>
<label class="radio">
<input ng-model="q5" type="radio" name="q5" value="Setiap Bulan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Setiap Bulan </label>
<label class="radio">
<input ng-model="q5" type="radio" name="q5" value="Setiap Tahun" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Setiap Tahun </label>
<label class="radio">
<input ng-model="q5" type="radio" name="q5" value="Setiap Proyek Berjalan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Setiap Proyek Berjalan </label>
<label class="radio">
<input ng-model="q5" type="radio" name="q5" value="lain" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Lainya: </label>
<label class="input">
<div class="col-md-6">
<input type="text" ng-model="q5a" class="ng-pristine ng-untouched ng-valid ng-empty">
</div>
</label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">6.</div>
<div class="col-md-11">
<label class="label">Sudah <strong>Berapa Lama</strong> Anda Menggunakan <strong>Jasa Analisa PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q6" type="radio" name="q6" value="Kurang dari 1 bulan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Kurang dari 1 bulan </label>
<label class="radio">
<input ng-model="q6" type="radio" name="q6" value="1 sd 6 Bulan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>1 s/d 6 Bulan </label>
<label class="radio">
<input ng-model="q6" type="radio" name="q6" value="6 Bulan sd 1 Tahun" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>6 Bulan s/d 1 Tahun </label>
<label class="radio">
<input ng-model="q6" type="radio" name="q6" value="1 sd 2 Tahun" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>1 s/d 2 Tahun </label>
<label class="radio">
<input ng-model="q6" type="radio" name="q6" value="Lebih dari 2 Tahun" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Lebih dari 2 Tahun </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">7.</div>
<div class="col-md-11">
<label class="label">Bagaimana Anda Memperoleh <strong>Informasi</strong> Mengenai <strong>PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q7" type="radio" name="q7" value="Koran / Majalah" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Koran / Majalah </label>
<label class="radio">
<input ng-model="q7" type="radio" name="q7" value="Internet/Website" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Internet / Website </label>
<label class="radio">
<input ng-model="q7" type="radio" name="q7" value="Media Sosial (Linked in, Instagram, Facebook, Twitter)" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Media Sosial (Linked in, Instagram, Facebook, Twitter) </label>
<label class="radio">
<input ng-model="q7" type="radio" name="q7" value="Youtube" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Youtube </label>
<label class="radio">
<input ng-model="q7" type="radio" name="q7" value="Teman / Rekan Kerja" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Teman / Rekan Kerja </label>
<label class="radio">
<input ng-model="q7" type="radio" name="q7" value="Referensi Perusahaan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Referensi Perusahaan </label>
<label class="radio">
<input ng-model="q7" type="radio" name="q7" value="lain" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Lainya: </label>
<label class="input">
<div class="col-md-6">
<input ng-model="q7a" type="text" class="ng-pristine ng-untouched ng-valid ng-empty">
</div>
</label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">8.</div>
<div class="col-md-11">
<label class="label">Bagaimana <strong>Tanggapan</strong> Anda Mengenai <strong>Kualitas Teknis PT. Petrolab Services</strong>? </label>
<div class="row">
<div class="col-md-5">
</div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<th>Sangat Tidak Baik</th>
<th>Tidak Baik</th>
<th>Cukup</th>
<th>Baik</th>
<th>Sangat Baik</th>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">a.</div>
<div class="col-md-4"> Hasil Rekomendasi </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q8a" type="radio" name="q8a" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8a" type="radio" name="q8a" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8a" type="radio" name="q8a" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8a" type="radio" name="q8a" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8a" type="radio" name="q8a" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">b.</div>
<div class="col-md-4"> Kesesuaian Analisa dengan kebutuhan </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q8b" type="radio" name="q8b" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8b" type="radio" name="q8b" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8b" type="radio" name="q8b" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8b" type="radio" name="q8b" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8b" type="radio" name="q8b" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">c.</div>
<div class="col-md-4"> Format Laporan </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q8c" type="radio" name="q8c" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8c" type="radio" name="q8c" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8c" type="radio" name="q8c" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8c" type="radio" name="q8c" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q8c" type="radio" name="q8c" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">9.</div>
<div class="col-md-11">
<label class="label">Secara Umum, <strong>Tanggapan</strong> Anda Mengenai <strong>Hasil Analisa PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Sangat Tidak Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Sangat Tidak Memuaskan </label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Tidak Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Tidak Memuaskan </label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Cukup </label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Memuaskan </label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Sangat Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Sangat Memuaskan </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">10.</div>
<div class="col-md-11">
<label class="label">Menurut Anda, Apa Yang Harus <strong>Ditingkatkan</strong> Terkait Hasil Analisa <strong>PT. Petrolab Services</strong>?</label>
<label class="textarea">
<textarea ng-model="q10" rows="7" class="custom-scroll ng-pristine ng-untouched ng-valid ng-empty"></textarea>
</label>
</div>
</section>
</fieldset>
</div>
<!-- LEFT -->
<!-- RIGHT -->
<div class="col-md-6">
<fieldset>
<section>
<div class="col-md-1 num">11.</div>
<div class="col-md-11">
<label class="label">Bagaimana <strong>Tanggapan</strong> Anda Mengenai <strong>Kualitas Pelayanan PT. Petrolab Services</strong>? </label>
<div class="row">
<div class="col-md-5">
</div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<th>Sangat Tidak Baik</th>
<th>Tidak Baik</th>
<th>Cukup</th>
<th>Baik</th>
<th>Sangat Baik</th>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">a.</div>
<div class="col-md-4"> Permintaan Penawaran </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q11a" type="radio" name="q11a" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11a" type="radio" name="q11a" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11a" type="radio" name="q11a" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11a" type="radio" name="q11a" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11a" type="radio" name="q11a" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">b.</div>
<div class="col-md-4"> Lama Pengujian Sample </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q11b" type="radio" name="q11b" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11b" type="radio" name="q11b" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11b" type="radio" name="q11b" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11b" type="radio" name="q11b" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11b" type="radio" name="q11b" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">c.</div>
<div class="col-md-4"> Layanan Konsultasi Teknis </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q11c" type="radio" name="q11c" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11c" type="radio" name="q11c" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11c" type="radio" name="q11c" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11c" type="radio" name="q11c" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11c" type="radio" name="q11c" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">d.</div>
<div class="col-md-4"> Layanan Resolusi Komplain </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q11d" type="radio" name="q11d" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11d" type="radio" name="q11d" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11d" type="radio" name="q11d" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11d" type="radio" name="q11d" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11d" type="radio" name="q11d" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">e.</div>
<div class="col-md-4"> Pengiriman Laporan </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q11e" type="radio" name="q11e" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11e" type="radio" name="q11e" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11e" type="radio" name="q11e" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11e" type="radio" name="q11e" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11e" type="radio" name="q11e" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">f.</div>
<div class="col-md-4"> Invoicing (Penagihan Pembayaran) </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q11f" type="radio" name="q11f" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11f" type="radio" name="q11f" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11f" type="radio" name="q11f" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11f" type="radio" name="q11f" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11f" type="radio" name="q11f" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">g.</div>
<div class="col-md-4"> Layanan Customer Service </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q11g" type="radio" name="q11g" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11g" type="radio" name="q11g" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11g" type="radio" name="q11g" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11g" type="radio" name="q11g" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q11g" type="radio" name="q11g" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<!-- <div class="row">
<div class="col-md-1 num">h.</div>
<div class="col-md-4">
Layanan Customer Service
</div>
<div class="col-md-7">
<table style="width:100%">
<tr>
<td><label class="radio">
<input ng-model="q11h" type="radio" name="q11h" value="Sangat Tidak Baik">
<i></i>
</label></td>
<td><label class="radio">
<input ng-model="q11h" type="radio" name="q11h" value="Tidak Baik">
<i></i>
</label></td>
<td><label class="radio">
<input ng-model="q11h" type="radio" name="q11h" value="Cukup">
<i></i>
</label></td>
<td><label class="radio">
<input ng-model="q11h" type="radio" name="q11h" value="Baik">
<i></i>
</label></td>
<td><label class="radio">
<input ng-model="q11h" type="radio" name="q11h" value="Sangat Baik">
<i></i>
</label></td>
</tr>
</table>
</div>
</div> -->
</div>
</section>
<section>
<div class="col-md-1 num">12.</div>
<div class="col-md-11">
<label class="label">Menurut Anda, Apa Yang Harus <strong>Ditingkatkan Mengenai Kualitas Pelayanan PT. Petrolab Services</strong>?</label>
<label class="textarea">
<textarea ng-model="q12" rows="7" class="custom-scroll ng-pristine ng-untouched ng-valid ng-empty"></textarea>
</label>
</div>
</section>
<!-- <section>
<div class="col-md-1 num">9.</div>
<div class="col-md-11">
<label class="label">Dibandingkan Perusahaan Lain, Tanggapan Anda Mengenai Hasil Analisa atau Hasil Kalibrasi PT Petrolab Services ?</label>
<div class="row">
<label class="radio">
<input type="radio" ng-model="q9" name="q9" value="Sangat Memuaskan">
<i></i>Sangat Memuaskan
</label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Memuaskan">
<i></i>Memuaskan
</label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Cukup">
<i></i>Cukup
</label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Tidak memuaskan">
<i></i>Tidak memuaskan
</label>
<label class="radio">
<input ng-model="q9" type="radio" name="q9" value="Sangat Tidak Memuaskan">
<i></i>Sangat Tidak Memuaskan
</label>
</div>
</div>
</section> -->
<section>
<div class="col-md-1 num">13.</div>
<div class="col-md-11">
<label class="label">Apakah Anda pernah menggunakan <strong>WEB Report Customer PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q13" type="radio" name="q13" value="Ya" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Ya </label>
<label class="radio">
<input ng-model="q13" type="radio" name="q13" value="Tidak" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Tidak </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">14.</div>
<div class="col-md-11">
<label class="label">Bagaimana <strong>Pengalaman</strong> Anda ketika menggunakan <strong>Web Report Customer PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q14" type="radio" name="q14" value="Sangat Tidak Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Sangat Tidak Memuaskan </label>
<label class="radio">
<input ng-model="q14" type="radio" name="q14" value="Tidak Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Tidak Memuaskan </label>
<label class="radio">
<input ng-model="q14" type="radio" name="q14" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Cukup </label>
<label class="radio">
<input ng-model="q14" type="radio" name="q14" value="Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Memuaskan </label>
<label class="radio">
<input ng-model="q14" type="radio" name="q14" value="Sangat Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Sangat Memuaskan </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">15.</div>
<div class="col-md-11">
<label class="label">Menurut Anda, <strong>Website PT. Petrolab Services</strong> sudah cukup informatif, menarik dan terudpate dalam memenuhi kebutuhan Anda?</label>
<div class="row">
<label class="radio">
<input ng-model="q15" type="radio" name="q15" value="Sangat Tidak Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Sangat Tidak Memuaskan </label>
<label class="radio">
<input ng-model="q15" type="radio" name="q15" value="Tidak Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Tidak Memuaskan </label>
<label class="radio">
<input ng-model="q15" type="radio" name="q15" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Cukup </label>
<label class="radio">
<input ng-model="q15" type="radio" name="q15" value="Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Memuaskan </label>
<label class="radio">
<input ng-model="q15" type="radio" name="q15" value="Sangat Memuaskan" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Sangat Memuaskan </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">16.</div>
<div class="col-md-11">
<label class="label">Seberapa <strong>Penting</strong> menurut Anda? </label>
<div class="row">
<div class="col-md-5">
</div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<th>Sangat Tidak Penting</th>
<th>Tidak Penting</th>
<th>Cukup</th>
<th>Penting</th>
<th>Sangat Penting</th>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">a.</div>
<div class="col-md-4"> PT. Petrolab Services sudah terakreditasi ISO 17025 untuk Lab Uji dan Lab Kalibrasi </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q16a" type="radio" name="q16a" value="Sangat Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16a" type="radio" name="q16a" value="Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16a" type="radio" name="q16a" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16a" type="radio" name="q16a" value="Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16a" type="radio" name="q16a" value="Sangat Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">b.</div>
<div class="col-md-4"> PT. Petrolab Services sudah tersertifikasi SML ISO 14001 </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q16b" type="radio" name="q16b" value="Sangat Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16b" type="radio" name="q16b" value="Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16b" type="radio" name="q16b" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16b" type="radio" name="q16b" value="Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16b" type="radio" name="q16b" value="Sangat Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">c.</div>
<div class="col-md-4"> PT. Petrolab Services akan di sertifikasi SMM ISO 9001 </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q16c" type="radio" name="q16c" value="Sangat Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16c" type="radio" name="q16c" value="Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16c" type="radio" name="q16c" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16c" type="radio" name="q16c" value="Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16c" type="radio" name="q16c" value="Sangat Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">d.</div>
<div class="col-md-4"> PT. Petrolab Services akan di sertifikasi SMK3 ISO 45001 </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q16d" type="radio" name="q16d" value="Sangat Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16d" type="radio" name="q16d" value="Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16d" type="radio" name="q16d" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16d" type="radio" name="q16d" value="Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16d" type="radio" name="q16d" value="Sangat Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">e.</div>
<div class="col-md-4"> Hasil report terpercaya dan aman </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q16e" type="radio" name="q16e" value="Sangat Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16e" type="radio" name="q16e" value="Tidak Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16e" type="radio" name="q16e" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16e" type="radio" name="q16e" value="Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q16e" type="radio" name="q16e" value="Sangat Penting" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">17.</div>
<div class="col-md-11">
<label class="label">Bagaimana <strong>Tanggapan</strong> Anda Mengenai <strong>Kualitas Pelayanan PPS (Petugas Pengambil Sampel) PT. Petrolab Services</strong>? </label>
<div class="row">
<div class="col-md-5">
</div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<th>Sangat Tidak Baik</th>
<th>Tidak Baik</th>
<th>Cukup</th>
<th>Baik</th>
<th>Sangat Baik</th>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">a.</div>
<div class="col-md-4"> Penjadwalan Sampling </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q17a" type="radio" name="q17a" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17a" type="radio" name="q17a" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17a" type="radio" name="q17a" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17a" type="radio" name="q17a" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17a" type="radio" name="q17a" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">b.</div>
<div class="col-md-4"> Kecepatan Respon Team Sampling </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q17b" type="radio" name="q17b" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17b" type="radio" name="q17b" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17b" type="radio" name="q17b" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17b" type="radio" name="q17b" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17b" type="radio" name="q17b" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">c.</div>
<div class="col-md-4"> Pelayanan PPS di lapangan </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q17c" type="radio" name="q17c" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17c" type="radio" name="q17c" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17c" type="radio" name="q17c" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17c" type="radio" name="q17c" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17c" type="radio" name="q17c" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">d.</div>
<div class="col-md-4"> Kelengkapan APD </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q17d" type="radio" name="q17d" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17d" type="radio" name="q17d" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17d" type="radio" name="q17d" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17d" type="radio" name="q17d" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17d" type="radio" name="q17d" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">e.</div>
<div class="col-md-4"> Keramahan Personil PPS </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q17e" type="radio" name="q17e" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17e" type="radio" name="q17e" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17e" type="radio" name="q17e" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17e" type="radio" name="q17e" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17e" type="radio" name="q17e" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">f.</div>
<div class="col-md-4"> Teknik Sampling yang digunakan (Metode) </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q17f" type="radio" name="q17f" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17f" type="radio" name="q17f" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17f" type="radio" name="q17f" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17f" type="radio" name="q17f" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17f" type="radio" name="q17f" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="row">
<div class="col-md-1 num">g.</div>
<div class="col-md-4"> Kelengkapan/Ketersediaan Dokumen Sampling </div>
<div class="col-md-7">
<table style="width:100%">
<tbody>
<tr>
<td><label class="radio">
<input ng-model="q17g" type="radio" name="q17g" value="Sangat Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17g" type="radio" name="q17g" value="Tidak Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17g" type="radio" name="q17g" value="Cukup" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17g" type="radio" name="q17g" value="Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
<td><label class="radio">
<input ng-model="q17g" type="radio" name="q17g" value="Sangat Baik" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i> </label></td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">18.</div>
<div class="col-md-11">
<label class="label">Apakah Anda Akan <strong>Terus</strong> Menggunakan <strong>Jasa Analisa PT. Petrolab Services</strong>?</label>
<div class="row">
<label class="radio">
<input ng-model="q18" type="radio" name="q18" value="Ya" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Ya </label>
<label class="radio">
<input ng-model="q18" type="radio" name="q18" value="Tidak" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Tidak </label>
</div>
</div>
</section>
<section>
<div class="col-md-1 num">19.</div>
<div class="col-md-11">
<label class="label">Apakah Anda Akan <strong>Merekomendasikan PT. Petrolab Services</strong> Kepada Perusahaan Lain?</label>
<div class="row">
<label class="radio">
<input ng-model="q19" type="radio" name="q19" value="Ya" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Ya </label>
<label class="radio">
<input ng-model="q19" type="radio" name="q19" value="Tidak" class="ng-pristine ng-untouched ng-valid ng-empty">
<i></i>Tidak </label>
</div>
</div>
</section>
</fieldset>
</div>
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<footer>
<button ng-click="submit()" type="button" class="btn btn-primary"> Submit </button>
</footer>
</form>Text Content
KUISIONER Kuisioner pelanggan 1. Nama Perusahaan/Perorangan 2. Apa Jenis Kelamin Anda? Laki - Laki Perempuan 3. Sampel apa yang Anda Ujikan di PT. Petrolab Services? Oli/Bensin/Solar/Gasoline/Grease/HTO/MDF/MFO/LSFO/Radiator/Baseoil/Foam Minyak Transformator Environmental/Industrial Hygine/Biomonitoring Kalibrasi 4. Lokasi pengujian Laboratorium PT. Petrolab Services? Jakarta Balikpapan Berau Surabaya 5. Seberapa Sering Anda Menggunakan Jasa Analisa PT. Petrolab Services? Setiap Hari Setiap Minggu Setiap Bulan Setiap Tahun Setiap Proyek Berjalan Lainya: 6. Sudah Berapa Lama Anda Menggunakan Jasa Analisa PT. Petrolab Services? Kurang dari 1 bulan 1 s/d 6 Bulan 6 Bulan s/d 1 Tahun 1 s/d 2 Tahun Lebih dari 2 Tahun 7. Bagaimana Anda Memperoleh Informasi Mengenai PT. Petrolab Services? Koran / Majalah Internet / Website Media Sosial (Linked in, Instagram, Facebook, Twitter) Youtube Teman / Rekan Kerja Referensi Perusahaan Lainya: 8. Bagaimana Tanggapan Anda Mengenai Kualitas Teknis PT. Petrolab Services? Sangat Tidak Baik Tidak Baik Cukup Baik Sangat Baik a. Hasil Rekomendasi b. Kesesuaian Analisa dengan kebutuhan c. Format Laporan 9. Secara Umum, Tanggapan Anda Mengenai Hasil Analisa PT. Petrolab Services? Sangat Tidak Memuaskan Tidak Memuaskan Cukup Memuaskan Sangat Memuaskan 10. Menurut Anda, Apa Yang Harus Ditingkatkan Terkait Hasil Analisa PT. Petrolab Services? 11. Bagaimana Tanggapan Anda Mengenai Kualitas Pelayanan PT. Petrolab Services? Sangat Tidak Baik Tidak Baik Cukup Baik Sangat Baik a. Permintaan Penawaran b. Lama Pengujian Sample c. Layanan Konsultasi Teknis d. Layanan Resolusi Komplain e. Pengiriman Laporan f. Invoicing (Penagihan Pembayaran) g. Layanan Customer Service 12. Menurut Anda, Apa Yang Harus Ditingkatkan Mengenai Kualitas Pelayanan PT. Petrolab Services? 13. Apakah Anda pernah menggunakan WEB Report Customer PT. Petrolab Services? Ya Tidak 14. Bagaimana Pengalaman Anda ketika menggunakan Web Report Customer PT. Petrolab Services? Sangat Tidak Memuaskan Tidak Memuaskan Cukup Memuaskan Sangat Memuaskan 15. Menurut Anda, Website PT. Petrolab Services sudah cukup informatif, menarik dan terudpate dalam memenuhi kebutuhan Anda? Sangat Tidak Memuaskan Tidak Memuaskan Cukup Memuaskan Sangat Memuaskan 16. Seberapa Penting menurut Anda? Sangat Tidak Penting Tidak Penting Cukup Penting Sangat Penting a. PT. Petrolab Services sudah terakreditasi ISO 17025 untuk Lab Uji dan Lab Kalibrasi b. PT. Petrolab Services sudah tersertifikasi SML ISO 14001 c. PT. Petrolab Services akan di sertifikasi SMM ISO 9001 d. PT. Petrolab Services akan di sertifikasi SMK3 ISO 45001 e. Hasil report terpercaya dan aman 17. Bagaimana Tanggapan Anda Mengenai Kualitas Pelayanan PPS (Petugas Pengambil Sampel) PT. Petrolab Services? Sangat Tidak Baik Tidak Baik Cukup Baik Sangat Baik a. Penjadwalan Sampling b. Kecepatan Respon Team Sampling c. Pelayanan PPS di lapangan d. Kelengkapan APD e. Keramahan Personil PPS f. Teknik Sampling yang digunakan (Metode) g. Kelengkapan/Ketersediaan Dokumen Sampling 18. Apakah Anda Akan Terus Menggunakan Jasa Analisa PT. Petrolab Services? Ya Tidak 19. Apakah Anda Akan Merekomendasikan PT. Petrolab Services Kepada Perusahaan Lain? Ya Tidak Submit