www.vodafone.co.uk Open in urlscan Pro
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Text Content

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Link back to the main Vodafone homepageVodafone logo
 * Shop
 * Why Vodafone
 * Help
 * My Vodafone

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ACCESSIBILITY


 1. Home
 2. Help and information
 3. Accessibility


OUR PRODUCTS AND SERVICES ARE FOR EVERYONE

We’re here to help you get the most out of your device. 

Download vulnerable customer policy [PDF: 424KB]

Difficulty hearing or talking?

Discover how our devices and services, including SignVideo interpreting and
text-to-voice can benefit you. 

Restricted vision?

Our devices have a range of specific features and we also offer services such as
braille bills.

Limited dexterity?

Find out about the apps and features designed specifically if you have limited
mobility or dexterity. 

Want help managing your account?

Choose a trusted friend or family member to manage your account on your behalf. 

Living with mental illness?

Our specialist team is here to help in any way we can. 


GET THE MOST OUT OF YOUR PHONE OR TABLET


Putting you first

If you depend on your home phone or mobile for medical reasons, and you
experience any problems with our service, we’ll do all we can to get you back up
and running as soon as possible. 

Call our dedicated accessibility team on 0333 304 3222 free from your Vodafone
mobile (standard call charges apply from other mobiles or landlines).  


Information how you want it

Get your bills, contracts, or any other service, in a format such as Braille,
large print or audio. 

Call our dedicated accessibility team on 0333 304 3222 free from your Vodafone
mobile (standard call charges apply from other mobiles or landlines). 


Get even more advice

Get in touch with us online at a time that suits you - 24 hours a day, 7 days a
week. 

We can also help you find products and services that meet your individual
needs.  

Call our dedicated accessibility team them on 0333 304 3222 free from your
Vodafone mobile (standard call charges apply from other mobiles or landlines). 

Find more information: 

 * Our accessibility video playlist - tips on using a phone or tablet 
 * GARI Mobile Accessibility website - advice on devices and apps 
 * Vodafone Community - topical discussion 




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Ask our community

BUYING ONLINE

Buying online
 * Pay monthly deals
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 * SIM only deals
 * iPad and tablets
 * Mobile Broadband
 * Home Broadband
 * VOXI
 * Vodafone Smart Tech
 * Vodafone recommends
 * Deals and offers
 * Annual Upgrade Promise
 * Unbeatable Broadband

LATEST PHONES

Latest phones
 * iPhone 13 Pro Max
 * iPhone 13 mini
 * iPhone 13
 * iPhone 13 Pro
 * iPhone SE
 * Galaxy S21 Ultra 5G
 * Galaxy S21 5G
 * Galaxy S21+ 5G
 * Google Pixel 5 5G
 * New phones
 * 5G phones

HELP & SUPPORT

Help & Support
 * All help topics
 * Help with your device
 * Lost or stolen devices
 * Help with my account
 * Find a store
 * Contact us
 * Complaints code
 * Return a product
 * TOBi
 * Charge Checker – UK

VODAFONE UK

Vodafone UK
 * About us
 * For investors
 * News Centre
 * Why choose us?
 * Modern Slavery Statement
 * Accessibility
 * Careers
 * User research

 * Terms & conditions
 * Site map
 * Privacy policy
 * Cookie policy



Consumer Price Index (CPI) changes
Monthly price shown plus all out of bundle charges will increase by the Consumer
Price Index rate published in January of that year + an additional 3.9%. If you
have a Device Plan, this will not affect your monthly Device Plan:
vodafone.co.uk/pricechanges.

Vodafone Limited is authorised and regulated by the Financial Conduct Authority
for consumer credit lending and insurance distribution activity (Financial
Services Register No. 712210) Registered in England and Wales. Company No
01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire,
RG14 2FN.




MANAGE COOKIES

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer. Cookie policy
Allow all cookies


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES


Always active
Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work.

FUNCTIONAL COOKIES


Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages.    If you do not allow these cookies then
some or all of these services may not function properly.

PERFORMANCE COOKIES


Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

TARGETING COOKIES


Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

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PERFORMANCE COOKIES

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YOUR COOKIES

We use cookies, including from our partners, to enhance and personalise your
experience. Accept all cookies below, or select “Manage Cookies” to view our
Cookie Policy and choose which cookies we can use.Cookie policy

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