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Call us at +33757905217
why ideta
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FREE UNTIL YOU ARE READY TO LAUNCH

Needs change as businesses grow. We’ll help you automate conversations from day
one.

Enterprise plan - starting at 600€/month H.T
Custom NLP, very high traffic, dedicated storage, on premise, custom analytics,
no branding and more? We can help design your experience, contact us.

0€/MONTH


free
Try everything for free

START
NO CREDIT CARD REQUIRED


ALL FEATURES

In the free plan, you can test everything

UNLIMITED FEATURES


14 days free trial after your bot goes live.


PLATFORM AND AI

1 CHATBOT BUILDER

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1 TEST CHATBOT

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ANALYTICS DASHBOARD

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1 USER

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CONVERSATIONAL AI


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STRIPE PAYMENT IN CHATBOT

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INTEGRATIONS

SLACK CONNECTION

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ZAPIER CONNECTION

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CUSTOMER SUPPORT

1 SUPPORT AGENT

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WEBINAR

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ADVANCED

EXTERNAL API CALLS

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SSO IDENTIFICATION

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19€/MONTH H.T.


starter
Perfect for Starting

FREE TRIAL
NO CREDIT CARD REQUIRED


PLATFORM AND AI

1 ADMIN USER

The chatbot builder can build the conversational experience.

HUMAN TAKE OVER

Sometimes, you need a human to take over. This is a ticket for one.

1 LIVE CHATBOT

Your chatbot is available on one channel such as the Web or Facebook.* If you
need more than one channel or more than one chatbot, you can stack multiple
STARTER.

ANALYTICS DASHBOARD

Analytics are important in order to improve your chatbot performance over time.

50 000 USERS

50 000 unique users per month. That's huge ! If you need more, have a look at
the Add-Ons section.






INTEGRATIONS

SEND DATA VIA API

Send informations, like client's email or name, via API to your CRM, app or
more.

EMAIL NOTIFICATION

Send a notification email to your team when something happens on the chat or
automatically send a follow-up email to your leads/customers.

SLACK CONNECTION

Receive notification in Slack when there is a new customer on the chat or when
new info on a lead is available, or any use you can imagine !

ZAPIER CONNECTION

How cool is it to automate some tasks with Zapier. Add a new lead to your CRM,
add the lead to a marketing campaign or whatever.


CUSTOMER SUPPORT

WEBINAR

Get in depth knowledge about Ideta through one of our webinars.

EMAIL SUPPORT

Ask us any question through our support chatbot, contact page or email.

59€/MONTH H.T.


starter ai
use nLP for a smarter bot

FREE TRIAL
NO CREDIT CARD REQUIRED


PLATFORM AND AI

1 ADMIN USER

The chatbot builder can build the conversational experience.

HUMAN TAKE OVER

Sometimes, you need a human to take over. This is a ticket for one.

1 LIVE CHATBOT

Your chatbot is available on one channel such as the Web or Facebook.* If you
need more than one channel or more than one chatbot, you can stack multiple
STARTER AI.

ANALYTICS DASHBOARD

Analytics are important in order to improve your chatbot performance over time.

50 000 USERS

50 000 unique users per month. That's huge ! If you need more, have a look at
the Add-Ons section.

CONVERSATIONAL AI


Leverage the power of Google's Dialogflow, Microsoft's Luis and more providers
in order to make your chatbot smarter.




INTEGRATIONS

SEND DATA VIA API

Send informations, like client's email or name, via API to your CRM, app or
more.

EMAIL NOTIFICATION

Send a notification email to your team when something happens on the chat or
automatically send a follow-up email to your leads/customers.

SLACK CONNECTION

Receive notification in Slack when there is a new customer on the chat or when
new info on a lead is available, or any use you can imagine !

ZAPIER CONNECTION

How cool is it to automate some tasks with Zapier. Add a new lead to your CRM,
add the lead to a marketing campaign or whatever.


CUSTOMER SUPPORT

WEBINAR

Get in depth knowledge about Ideta through one of our webinars.

EMAIL SUPPORT

Ask us any question through our support chatbot, contact page or email.

PHONE SUPPORT

Get on the phone or on a videoconference with our support agent.

299€/MONTH H.T.

professional
Fully equipped Bot

FREE TRIAL
NO CREDIT CARD REQUIRED


PLATFORM AND AI

1 ADMIN USER


The chatbot builder can build the conversational experience.

HUMAN TAKE OVER

Sometimes, you need a human to take over. This is a ticket for one.

5 LIVE CHATBOTS

You can deploy up to 5 chatbots on any channel* you want. If you need more, you
can stack multiple PROFESSIONAL.

ANALYTICS DASHBOARD

Analytics are important in order to improve your chatbot performance over time.

50 000 USERS

50 000 unique users per month. That's huge ! If you need more, have a look at
the Add-Ons section.

CONVERSATIONAL AI


Leverage the power of Google's Dialogflow, Microsoft's Luis and more providers
in order to make your chatbot smarter.

STRIPE PAYMENT IN CHATBOT

Implement payment directly in the chatbot ! It reduces friction and increase the
conversion rate.


INTEGRATIONS

SEND DATA VIA API

Send informations, like client's email or name, via API to your CRM, app or
more.

EMAIL NOTIFICATION

Send a notification email to your team when something happens on the chat or
automatically send a follow-up email to your leads/customers.

SLACK CONNECTION

Receive notification in Slack when there is a new customer on the chat or when
new info on a lead is available, or any use you can imagine !

ZAPIER CONNECTION

How cool is it to automate some tasks with Zapier. Add a new lead to your CRM,
add the lead to a marketing campaign or whatever.


CUSTOMER SUPPORT

WEBINAR

Get in depth knowledge about Ideta through one of our webinars.

EMAIL SUPPORT

Ask us any question through our support chatbot, contact page or email.

PHONE SUPPORT

Get on the phone or on a videoconference with our support agent.


ADVANCED

GET DATA VIA API

Connect to your IT or any third party via API. It will make your bot more
useful.

SSO IDENTIFICATION

Limit the access to a specific audience. Your employees ? You customer's
employees ? That's your choice !

*Available deployment channels: Web / Facebook Messenger / SMS / Workplace /
Google Home / Twilio / Smooch / Slack & more to come!
** A user is a person chatting (no matter how many messages) with your chatbot
on a specific day. If your chatbot talks every day with the same person during
30 days, it is 30 users. Need more than 50 000 users ?

ADD-ONS


50 000 ADDITIONAL USERS - 20€/MONTH

Scale with a reasonable price.

1 ADDITIONAL BUILDER - 50€/MONTH

Twice the manpower to design an incredible conversational experience

1 ADDITIONAL SUPPORT AGENT - 30€/MONTH

You need more human taking over the high value conversations, you can scale your
team at a reasonable price.

PREMIUM SUPPORT FOR 1 BUILDER - 100€/MONTH

If you need more intense assistance in order to bring your chatbot to life, our
Customer Success Manager will be happy to give you precious advice.

PREMIUM SUPPORT FOR 1 SUPPORT AGENT - 50€/MONTH

If you need someone to train your support team on the tool and give taylored
advice.


EASILY GROW YOUR BUSINESS WITH OUR FLEXIBLE PRICING

Design Personalization
Sessions/month
FREE
-
0€/month
SIGN UP
KARATE KID
$9/month
SIGN UP
SAMURAI
$29/month
SIGN UP
SHOGUN
$79/month
SIGN UP
ENTERPRISE
-
-
CONTACT US
Bots
Builder Seats
Support Seats
Integration
NLP
Human Handover
Whitelabel
Support
100
500
2 000
10 000
On demand
Basic
Advanced
Advanced
Advanced
Advanced
1
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
1
1
2
5
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Community, email
Community, email
Community, email
& call
Community, email
& call
Dedicated Support
SUMMER SALES
60% TO 70% OFF


EASILY GROW YOUR BUSINESS WITH OUR FLEXIBLE PRICING

Free
0€/month
SIGN UP
Up to 100 sessions per months
1 available bot
1 support seat
Basic personalization
Unlimited builder seat
Unlimited integration
NLP
Human Takeover
Dashboard
Commiunity, Email
KARATE KID
€29/month
SIGN UP
Up to 500 sessions per months
Unlimited available bot
1 support seat
Advanced personalization
Unlimited builder seat
Unlimited integration
NLP
Human Takeover
Dashboard
Community, Email
SAMURAI
€79/month
SIGN UP
Up to 2 000 sessions per months
Unlimited available bot
2 support seat
Advanced personalization
Unlimited builder seat
Unlimited integration
NLP
Human Takeover
Dashboard
Community, Email & Call
SHOGUN
€199/month
SIGN UP
Up to 10 000 sessions per months
Unlimited available bot
5 support seat
Advanced personalization
Unlimited builder seat
Unlimited integration
NLP
Human Takeover
Dashboard
Whitelabel
Community, Email & Call
ENTERPRISE
-
CONTACT US
Custom sessions threshold
‍Unlimited available bot
Support seats on demand
Advanced personalization
Unlimited builder seat
Unlimited integration
NLP
Human Takeover
Dashboard
Whitelabel
Customer Success Manager


FREQUENTLY ASKED QUESTIONS

WHAT IS THE DIFFERENCE BETWEEN BASIC DESIGN PERSONALIZATION AND ADVANCED DESIGN
PERSONALIZATION?

Basic personalization enables you to only change the colours of your bot and
with Advanced personalization can also change your pop-up image and change its
behaviours.

WHAT IF I NEED MORE SESSIONS?

Let's talk. We'll find a solution!

WHAT HAPPENS WHEN I EXCEED MY NUMBER OF SESSIONS?

Your bot cannot be used anymore. Behavior changes according to channel. Contact
us for more details.

WHAT IF I NEED AN ADDITIONAL SUPPORT SEAT?

Do not hesitate to contact us. We'll find a solution.


WHAT IF I WANT A PREMIUM SUPPORT FOR ONE OF MY BUILDERS?

Do not hesitate to contact us. We'll find a solution.  


WHAT IF I WANT A SUPPORT FOR ONE OF MY SUPPORT AGENT?

Do not hesitate to contact us. We'll find a solution.  


DO I HAVE TO ENTER MY CREDIT CARD TO SIGN UP?

No, you don't. You only need an email address and a password.

DO PAID PLANS HAVE A FREE TRIAL?

Yes, you can try our chatbot builder and all advanced features for free until
you are ready to publish your work. Then, once published, you still have 14 days
to test it live for free.

CAN I UNSUBSCRIBE AT ANY TIME?

Yes.

CAN I SWITCH PLAN AT ANYTIME?

Yes. As your business grows, so do your needs. We have flexible plans that you
can change anytime you want.
You can also downgrade at any time but who wants that?

CAN YOU HELP ME BUILD MY CHATBOT?

Yes, contact us and we will discuss your need.

DO YOU HAVE PRICING FOR CUSTOM NEEDS?

Yes. Contact us so we can chat and determine what you want.

CAN I ADD THIRD-PARTY'S APPS?

Yes. We have prebuilt integrations you can use to connect to some third party
softwares. If not available our API connector will do the job perfectly.

I HAVE MORE QUESTIONS...

Contact us here, or use our live chatbot at the bottom right of this page.


FREE UNTIL YOU’RE
READY TO LAUNCH

Build your chatbot for free and take as long as you need (That’s right, no trial
here). Just deploy it when you're ready. Once deployed, you still have a free
14-day trial!

GET STARTED - IT's FREE
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