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LOTHILL SOLUTIONS - HELPDESK

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HOW CAN WE HELP YOU TODAY?

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855-LOTHILL



KNOWLEDGE BASE


GETTING STARTED

Initial setup and login 4
 * How do I get my Activation/Registration Code?
 * What are the default login credentials?
 * I forgot my login credentials!
 * How to allow fingerprint scanner to work when Windows is locked.

Setup Credit Card Processing 1
 * How do I setup credit card processing?


FREQUENT QUESTIONS

CashFootprint Point-of-Sale 10
 * My Activation/Registration Code Is Invalid!
 * How to Change the Server Connection
 * I get a Windows error when i open CashFootprint
 * Windows Error: CashFootprint has stopped working
 * How do i process a Trade-In?

See all 10 articles
SQL Server Configuration 7
 * No Servers Found
 * SQL Server Setup/Install and Server Visibility
 * SQL Server Firewall Ports for Multiple Terminals
 * How do i know which server instance and/or database CashFootprint is
   connected to?
 * I get a network related error when starting CashFootprint

See all 7 articles


RELEASE NOTES

CashFootprint Point-of-Sale 42
 * Get the latest version of CashFootprint
 * Release 2.16.3
 * Release 2.10.13 thru 2.16.2
 * Release 2.4.3 thru 2.10.12
 * Release 2.4.3

See all 42 articles
TimeDrop Time Clock 8
 * Get the latest version of TimeDrop
 * Release 3.6.2 to 3.7.2
 * Release 3.3.3
 * Release 3.0.0.0
 * Release 2.0.2.0

See all 8 articles


COMMUNITY FORUMS

Showing recent updates

Start a new topic


TIMEDROP FORUMS

Ask the Community 10
 * RF ID reader
   Posted by Frank Delia, 2 years ago
   Last Reply by Product Support 2 years ago
 * Credit Card Surcharge
   Posted by Nehshardware, 2 years ago
   Last Reply by Nehshardware 2 years ago
 * activation code
   Posted by Jan High, 2 years ago
   Last Reply by Product Support 2 years ago
   See all 10 topics

Report Problems 3
 * Sales Report - Summary - list by item # with tax
   Posted by Rickm7331, 2 days ago
   Last Reply by Rickm7331 2 days ago
 * Fingerprint scanner does not work consistently
   Posted by Joe, 2 years ago
   Last Reply by Product Support 2 years ago
 * Edit Login Time
   Posted by Accounting, 6 years ago
   Last Reply by Product Support 6 years ago

Feature Requests 8
 * Ability to enter negative quantities to sale screen
   Posted by Ansonhardware, 3 years ago
   Last Reply by Ansonhardware 3 years ago
 * Need ability to save the Terminal ID in the Time Clock Entries.
   Posted by Manuel B., RPSGT, 3 years ago
   Last Reply by Manuel B., RPSGT 3 years ago
 * Employee Check Own Hours
   Posted by Tony Martinez, 3 years ago
   Last Reply by Product Support 3 years ago
   See all 8 topics


CASHFOOTPRINT FORUMS

Announcements 1
 * Back to basics, CashFootprint Standard and Professional
   Posted by Product Support, 9 years ago
   Last Reply by Product Support 9 years ago

Tips and Tricks 3
 * Create Automated Data Backups
   Posted by Product Support, 8 years ago
   Last Reply by Product Support 3 years ago
 * Zebra calibration
   Posted by Product Support, 5 years ago
   Last Reply by Product Support 5 years ago
 * Check us out on YouTube!
   Posted by Product Support, 8 years ago
   Last Reply by Product Support 8 years ago

Ask the Community 22
 * Tipping/Gratuity support
   Posted by John Blakely, 2 years ago
   Last Reply by Product Support 2 years ago
 * Laptops or Ipads
   Posted by Myrtle Lambert, 2 years ago
   Last Reply by Product Support 2 years ago
 * Inventory Export, Import
   Posted by Ansonhardware, 2 years ago
   Last Reply by Ansonhardware 2 years ago
   See all 22 topics

Report Problems 21
 * activation code
   Posted by Idehideh1, 2 years ago
   Last Reply by Product Support 2 years ago
 * Age Verification Feature/ ID Swiping
   Posted by Mparonto1, 3 years ago
   Last Reply by Product Support 3 years ago
 * Receive imventory
   Posted by Quiltedtreasures616, 6 years ago
   Last Reply by Product Support 6 years ago
   See all 21 topics

Feature Requests 126
 * Top Selling Departments Report
   Posted by Lorrie, 6 months ago
   Last Reply by Lorrie 6 months ago
 * Ability to enter negative quantities to sale screen
   Posted by Ansonhardware, 2 years ago
   Last Reply by Ansonhardware 2 years ago
 * Layaway feature
   Posted by jax mac, 8 years ago
   Last Reply by Product Support 3 years ago
   See all 126 topics

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