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By Joseph C. Topping in Local Government — Dec 4, 2024


ODESSA, TEXAS, FACES ONGOING SERVICE DISRUPTIONS FOLLOWING CYBER INCIDENT

The City of Odessa, Texas, continues to experience significant disruptions to
municipal services following a cyber incident that began on November 20, 2024.
The attack, involving what the city described as a malicious script, has
affected various city departments, including the Billing and Collection
Department and the Municipal Court, leading to closures and a suspension of
online payment systems. Essential services such as police, fire, and water
operations remain operational. City officials have implemented state-provided
cybersecurity software to address vulnerabilities and are collaborating with
external agencies to investigate the breach.

Despite initial expectations for a swift resolution, the recovery process has
extended into its third week, with full restoration of services anticipated by
December 5. In the interim, residents are advised to make payments via money
orders or checks at City Hall, as credit card transactions and cash payments are
currently unavailable. The city has assured residents that no late fees will be
applied and no services will be disconnected during this period.

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