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WELCOME


CULTURAL EXCHANGE
AND FLEXIBLE
CHILDCARE


AU PAIR IN LUXEMBOURG

Host families and young adults who are interested in the Luxembourg au pair
programme will receive helpful information on how to prepare for the exchange
and on living together during their stay.

Let yourself be inspired so that the exchange becomes a positive experience for
all parties.

Test yourself now!



INSIGHT INTO THE EVERYDAY LIFE OF AN AU PAIR

Many of the questions that host families and au pairs think about before, during
and after the exchange are already regulated by legal requirements or can be
answered by experience reports from families and au pairs.

Below are some tips that may help in the preparation of the exchange.

Discover what it is like to get to know a foreign culture in your own home and
benefit from flexible childcare.


See our testimonials


 * “GREAT! WE HAVE DECIDED TOGETHER ON AN AU PAIR”
   
   Host families who are interested in the au pair programme as a complementary
   childcare solution should find out in advance what the conditions and legal
   regulations are.
   
   Is the family really suitable to host an au pair? Click here for the online
   test
   
   Once the family members have agreed on common ideas and expectations, the
   task is to find an au pair who fits the family and fulfils the conditions.
   
   


 * “HOW EXCITING! THE FIRST ENCOUNTER OVER 10,650 KM AWAY”
   
   Once an au pair candidate has been found, telephone calls or Skype interviews
   are essential to get to know each other better.
   
   Wishes and expectations should be discussed openly.
   
   The interview is also a good opportunity to exchange information about tasks
   and obligations during the au pair stay and to discuss these in detail. The
   SNJ application template can serve as a guideline, since it already includes
   the legal requirements.
   
   


 * “THAT WAS EASY!”
   
   Once the host family and au pair have reached an agreement, the application
   form is filled out and signed. It contains all admission and approval
   applications for both the host family and the au pair, so that all parties
   involved only have to fill out this one document for the SNJ.
   
   The application serves to secure both parties and must be submitted to the
   SNJ and approved BEFORE the au pair travels. If all required documents are
   submitted correctly and completely, a processing time of approximately four
   weeks can be expected.
   
   The au pair must be familiar with the entry and residence regulations in
   Luxembourg before undertaking the journey and make the necessary
   preparations.
   
   


 * “THE KIDS WERE SO EXCITED”
   
   Preparing welcome gifts or notes will put the whole family in the right mood
   for the upcoming meeting.
   
   A warm welcome, a small gift or a few sentences in the local language make it
   easier for everyone to start the exciting time ahead.
   
   Then it’s time to arrive and inform all the important bodies such as the SNJ
   and insurance company in good time. Host family obligations
   
   


 * “SHARING WITH OTHER AU PAIRS HAS HELPED ME A LOT”
   
   At the compulsory information events, the newcomers are introduced to their
   contact persons at the SNJ and informed about their rights and obligations.
   In addition to providing important information, the events offer the
   opportunity to make acquaintance with other au pairs.
   
   Another opportunity to get to know other au pairs and possibly make friends
   are the meeting points offered by the SNJ. These meetings are voluntary.
   WhatsApp groups also simplify the exchange between au pairs, promote contact
   between them and can be an important help.
   
   


 * “CREATING A WEEKLY SCHEDULE TOGETHER”
   
   A detailed weekly schedule containing information about the time and place
   helps the au pair to find their way in their new tasks.
   
   Involving the au pair in drawing up the plan will help prevent conflicts.
   
   The weekly plan should be visible for everyone and changes or problems should
   be discussed right away.
   
   


 * “TIME TO PLAY AND LEARN FROM EACH OTHER”
   
   Free afternoons can be spent relaxing at home with au pairs. Cooking or
   playing together results in a carefree cultural exchange.
   
   In order to fetch the children by car or to drive them to leisure activities,
   au pairs need a driving licence recognised in Luxembourg and sufficient
   driving experience.
   
   


 * “LANGUAGE BARRIERS? WE OVERCAME THEM QUICKLY!”
   
   Language connects people!
   
   In the compulsory language courses, au pairs not only deepen their knowledge
   in the chosen language to make life in the host family easier – by learning
   together, they also exchange experiences and build friendships. The au pair
   can choose the institute and the language to be learned.
   
   To cope independently outside the family, it is compulsory to be able to
   speak one of the national languages (French, German, Luxembourgish) or
   English (level A2). If another language is spoken in the host family, the au
   pair must also have basic knowledge (level A1) of the family’s language.
   
   


 * “TIME FOR YOURSELF – THAT’S WHAT EVERYBODY NEEDS”
   
   The host family must provide the au pair with a room of their own and respect
   their free time. This also applies to the children.
   
   An au pair is not allowed to work more than 5 hours per day as a weekly
   average, and not more than 25 hours a week on average for the host family.  
   
   


 * “SHARED EXPERIENCES BRING US CLOSER TOGETHER”
   
   Preparing food for the children is one of the tasks of an au pair.
   
   If the children are involved, this is a way of enjoying cultural exchanges in
   everyday life.
   
   Socialising, having fun, learning to make new dishes – shared experiences
   strengthen the relationship between the au pair and the host family.
   
   


 * “ASSISTANCE IN THE HOUSEHOLD – A REAL HELP”
   
   Light household tasks that the au pair can do are listed in the application
   form and should be discussed and determined in advance. These include
   preparing school and kindergarten bags, washing the children’s clothes and
   emptying the dishwasher. 
   
   


 * “A DREAMLIKE SIGHT: THE GRAND DUCAL PALACE IN THE SNOW”
   
   In addition to the cultural experiences in the family, the au pair should
   also be able to discover the country and Luxembourg culture on ITS own and
   with other young people. The basic requirements for this are sufficient free
   time and financial independence.
   
   For this reason, the au pair is entitled to at least three free evenings and
   one rest day per week, in addition to two rest days per month and regular
   pocket money.
   
   


 * “WHAT A LOVELY PARTY!”
   
   Participation in family celebrations, excursions and holidays promotes the
   feeling of togetherness between the host family and the au pair.
   
   Questions about the cultural aspects of the au pair’s home country or
   organising meetings with family and friends, where the au pair can present
   their own home country and culture, show your own interest in the au pair’s
   cultural exchange and demonstrate your appreciation for the au pair.
   
   The au pair is part of the family for a certain period of time and not just a
   worker.
   
   


 * “IT DOESN’T HAVE TO BE GOODBYE FOREVER”
   
   If contact with the au pair is maintained after the farewell, e.g. via Skype
   and telephone, it makes the separation easier for the children and makes all
   participants feel better.
   
   The end of the stay should also be well prepared for the children. Talking
   about the upcoming return journey and preparing a small farewell party will
   help all participants cope with the situation.
   
   

TEST


FIND OUT IF THE AU PAIR PROGRAMME
IS RIGHT FOR YOU.

Find out what you need to consider during your stay as an au pair and which
conditions have to be fulfilled by the host family and the au pair.




CLICK HERE FOR THE TEST!


CLICK HERE FOR THE TEST!




TEST FOR HOST FAMILY


Are we the ideal host family?


TEST FOR AU PAIR


Am I the ideal au pair?
Suitability test au pair
Questions for the au pair

1/

 * Are you open to other people and cultures and do you want to discover a small
   but diverse country, experience typical dishes and the changing seasons? Yes
   No
 * Are you between 18 and 29 years old? Yes No
 * Do you want to learn a new language or improve your basic knowledge of a
   foreign language? Yes No
 * Do you want to gain experience outside your professional career that will
   enrich your life? Yes No
 * Do you enjoy taking care of children between 0 and 13 years and taking
   responsibility for them? Yes No
 * Are you flexible, can you adapt to new structures and are you keen to be part
   of a host family in Luxembourg? Yes No
 * Would you be happy to take over tasks in the family’s everyday life for 25
   hours a week? Yes No
 * Are you communicative and able to discuss possible disagreements with your
   host family? Yes No
 * Are you willing to live at least three months away from home in a new
   environment? Yes No
 * Are you able to cope with bureaucratic challenges and familiarise yourself
   with the relevant legal requirements in Luxembourg? Yes No
 * Would you agree to not working in any other paid job during your stay in
   Luxembourg? Yes No
 * Are you willing to participate in events organised by the Service National de
   la Jeunesse? Yes No
 * Are you aware that as an au pair you are not entitled to a minimum wage and
   are you happy about free board and lodging and pocket money as remuneration
   for your support? Yes No
 * 
   






CONGRATULATIONS! YOU ARE A PERFECTLY SUITED TO WORKING AS AN AU PAIR.


GREAT, YOU ARE GENERALLY SUITABLE AS AN AU PAIR, BUT YOU SHOULD THINK ABOUT THE
FOLLOWING THINGS AGAIN.


PARTICIPATION AS AN AU PAIR IN AN EXCHANGE PROGRAMME IS UNFORTUNATELY NOT THE
RIGHT ALTERNATIVE FOR YOU TO GAIN EXPERIENCE ABROAD.

Question
Negative Answer
Suggestion
Suitability test au pair
Questions for the host family

1/

 * Are you a family who likes to do new things, get to know other people and
   discover foreign cultures? Yes No
 * Are you a family that would like to take in a young person between 18 and 29
   years of age and let them participate in your family life? Yes No
 * As a family, would you like personal and flexible childcare? Yes No
 * Are you open to rearranging your family life and adapting it to life with
   another person? Yes No
 * Would you like to give an au pair the opportunity to get to know our culture
   in their free time? Yes No
 * Are you willing to take responsibility for a young adult even if they fall
   ill or have an accident during their stay? Yes No
 * Would you enjoy supporting a young person in learning a new language? Yes No
 * Are you willing to budget EUR 800 to EUR 1000 per month for an au pair, which
   includes the costs for food, language courses and pocket money? Yes No
 * Do you have the possibility to provide an au pair with their own bedroom to
   give them enough privacy? Yes No
 * Is your child or one of your children younger than 13 years? Yes No
 * Are children of your family who are younger than six years looked after
   otherwise, e.g. by a parent, a child minder or an institution? Yes No
 * Are you communicative and able to discuss possible disagreements with the au
   pair directly? Yes No
 * Would you be happy to be supported by an au pair for a maximum of 25 hours
   per week? Yes No
 * 
   






CONGRATULATIONS! YOU ARE THE PERFECT HOST FAMILY.


GREAT, YOU ARE SUITABLE AS A HOST FAMILY, BUT YOU SHOULD RECONSIDER THE
FOLLOWING.


TAKING IN AN AU PAIR AS A HOST FAMILY IS NOT A SUITABLE CHOICE FOR YOUR
CHILDCARE SUPPORT.

Question
Negative Answer
Suggestion

SNJ


ROLE AND TASKS OF THE SNJ

THE LEGAL FRAMEWORK FOR AU PAIR WORK IN THE GRAND DUCHY OF LUXEMBOURG HAS BEEN
IN PLACE SINCE 2013. THE FRAMEWORK OUTLINES THE CONDITIONS FOR THE ADMISSION OR
STAY OF AU PAIRS AND IS INTENDED TO SUPPORT AND PROTECT BOTH THE FAMILIES AND
THE YOUNG ADULT DURING THEIR EXCHANGE.



The tasks of the “Service national de la jeunesse” (SNJ) consist mainly of
monitoring compliance with these regulations and processing and approving
applications. In addition, the SNJ organises information events for au pairs and
offers mediation in the event of conflicts of a legal nature.

However, the support of the SNJ can only be guaranteed if both parties meet the
legal requirements and have signed the SNJ’s official au pair agreement.




THE CONDITIONS THAT HOST FAMILIES HAVE TO MEET FOR THE APPROVAL OF AN AU PAIR
CAN BE FOUND HERE.


MEETINGPOINTS






INFOSESSIONS





TESTIMONIALS

Former au pairs and host families talk about their experiences and adventures
during their time together.

The most important thing is to communicate well with each other. This applies
both during the run-up to the exchange as well as during the exchange to prevent
any possible problems or conflicts. These should be addressed directly and
promptly.

> “Be focused, follow the guidelines and the deals you’ve signed up.”





> “You are not a babysitter for the kids, you’re going to live with them.”





> « Pour mon anniversaire, ils m’ont offert un cadeau et une lettre, j’étais
> très émue. »





> “I can trust them and they can trust me. Communication, that’s the key.”





> “Et war déi bescht Léisung fir eis.”






FAQ

WHICH LEGAL CRITERIA MUST AN AU PAIR FULFIL?

 * They must have a school-leaving certificate or other proof that allows them
   to enter a university in their country or prove that they attended school
   until the age of 17;
 * they must have knowledge of English or one of the three administrative
   languages (Luxembourgish/German/French) (A2);
 * they must have basic knowledge of one of the languages spoken by the host
   family (A1) if different from those mentioned higher;
 * they must sign a contract with an approved host family;
 * they must have a medical certificate confirming that they are mentally and
   physically capable of looking after children and doing light housework;
 * they must not be a relative of the host family (up to and including the 4th
   degree).

MUST THE AU PAIR BE AVAILABLE TO THE HOST FAMILY AT ANY TIME?

No! The working week of an au pair is limited to 25 hours. The basic idea of the
au pair exchange is that the host family receives childcare support and in
return takes in a young person and introduces them to their language and the
Luxembourgish culture. In order for this to succeed, the au pair needs
sufficient free time. The au pair is generally entitled to one full day of rest
per week plus two additional days of rest per month. The host family and the au
pair determine the exact working hours together in the contract.

DOES AN AU PAIR HAVE TO BE TAKEN ALONG ON HOLIDAY?

There are no legal requirements for the host family to include the au pair in
private events. However, it should be kept in mind that the young person should
be integrated into the family and it makes living together easier if the au pair
feels welcome and has a sense of belonging.

WHAT ARE THE FINANCIAL COSTS FOR THE HOST FAMILY?

The host family must provide the au pair not only with a room of their own, but
also pocket money amounting to at least one fifth of the legal minimum wage and
must cover a large part of the costs incurred. This includes language courses,
insurance and food.

ARE LANGUAGE COURSES FOR AU PAIRS COMPULSORY?

Yes, the requirement to attend language courses during the stay in Luxembourg is
part of the contract. The host family is responsible for the costs and the au
pair can freely choose the courses, but this should be discussed with the host
family in advance (duration, costs, etc.)

WHAT ARE THE TASKS OF AN AU PAIR IN A HOST FAMILY?

Childcare:

 * getting the children ready for school/kindergarten in the morning (helping to
   get dressed
 * preparing school lunch/school bag);
 * supervise the children’s homework;
 * taking the children to school/kindergarten and picking them up again;
 * accompanying the children to their leisure activities or excursions;
 * familiarizing the children with their language and culture;
 * playing with the children;
 * having meals with the children or helping them at mealtimes;
 * watching the children in the evening when their parents are out

Light household tasks:

 * taking care of the children’s laundry;
 * preparing light meals for or with the children;
 * doing small shopping errands;
 * emptying the dishwasher;
 * tidying the children’s room;
 * cleaning and tidying their own room and bathroom



WHAT REQUIREMENTS DOES A HOST FAMILY HAVE TO MEET IN ORDER TO HOST AN AU PAIR?

 * They must have at least one child younger than 13 years of age and provide
   proof of main care for children younger than six years of age; they must be
   able to provide the au pair with their own room; they must be aware that an
   au pair is not available around the clock.
 * But that the following working time restrictions apply: a maximum average of
   5 hours per day during a reference period of one week; a maximum average of
   25 hours per week during a reference period of one month or 4 weeks.

WHAT IS NOT PART OF THE DUTIES OF AN AU PAIR IN A HOST FAMILY?

 * cleaning the family’s private rooms (e.g. parents’ bedroom or bathroom);
 * cleaning or tidying up the garage
 * cellar
 * attic
 * etc.;
 * washing the car;
 * gardening;
 * doing the family’s laundry;
 * cooking for the whole family.

CAN AN AU PAIR HAVE ANOTHER JOB ON THE SIDE?

No! This is because the stay as an au pair in Luxembourg is intended to convey
Luxembourg culture to young people from other countries. For this purpose, au
pairs need to have enough free time, which, however, must not be used to earn
money.

WHAT IS THE ROLE AND SCOPE OF THE LUXAUPAIR AGENCY?

 * analysis of host family needs and requirements;
 * help to find the perfect au pair for your children and your family;
 * matching based on the needs and lifestyle of both parties;
 * a much simpler process for the au pair;
 * helps the au pair to integrate more quickly;
 * expectation management for both parties;
 * expert immigration assistance if required;
 * step by step assistance and support in putting the application together;
 * checking and submission of applications;
 * applications are processed more quickly;
 * compliance with SNJ rules;
 * accompanied support for administrative procedures when the au pair arrives if
   required;
 * relieves the stress and time commitment of administrative procedures;
 * regular follow-up during the stay.

WHAT ARE TASKS OF THE SNJ?

The SNJ examines and approves the applications of host families and au pairs and
is responsible for monitoring compliance with legal requirements. In addition,
the SNJ offers compulsory information events for the au pairs and mediates
between the two parties in case of legal conflicts.

ARE AU PAIR STAYS AND THE CONDITIONS FOR THEM REGULATED BY LAW IN LUXEMBOURG?

Yes. The au pair concludes a contract with the host family in which the
agreements made in advance regarding the tasks to be carried out, free time,
pocket money, etc., as well as further obligations and rights of both parties
are listed. The SNJ monitors compliance with this contract.

IS THERE A TEMPLATE FOR THE AU PAIR CONTRACT?

Yes, the contract template is included in the au pair’s application.

WHAT IS AN AU PAIR?

“Au pair” is the term used for young people between 18 and 29 years of age who
live with a family abroad for a limited period of time and support them with
childcare.

In return, the au pair is integrated into the family and receives free board and
lodging as well as pocket money and the opportunity to experience and get to
know the country, language and culture at first hand.

Au pairs are not employees, but family members on an equal footing. They are not
responsible for round-the-clock care of the children. The goal of the au pair
programme is the cultural exchange between the host family and the au pair.



INFORMATION


HOW TO APPLY

IF YOU CAN IMAGINE HAVING AN AU PAIR IN YOUR FAMILY OR ARE INTERESTED IN
PARTICIPATING IN THE EXCHANGE PROGRAMME AS AN AU PAIR, THEN WE INVITE YOU TO
VISIT THE FOLLOWING LINKS.



Here you can find  all the detailed information about welcoming an au pair into
your family, as well as all the necessary documents for your application.


WELCOMING AN AU PAIR

Text available in DE, EN and FR.

Here you can find information about the legal regulations and requirements that
you have to fulfil in order to come to Luxembourg as an au pair as well as all
the necessary documents for your application.


BECOMING AN AU PAIR

Text available in DE, EN and FR.



NEED ASSISTANCE WITH YOUR APPLICATION?



LuxAuPair is an au pair agency based in the Grand Duchy of Luxembourg and an
official partner of the National Youth Service (SNJ).

The aim of this partnership is to support you at each stage of the process and
most importantly to obtain the highest quality concerning the “matching” between
the host family and the future au pair. Whether you’re a host family looking to
welcome an au pair into your home, or an au pair looking for the right host
family, they are here to help and accompany you through the procedure.


Other services are also offered by LuxAuPair.






DOCUMENTS

In order to have more information about the programme, we encourage you to read
our information brochure.

Here’s a weekly au pair scheduling template, that allows you to properly plan
the stay during the entire au pair experience.

Ready for the experience? Download the Au pair hosting application dossier.




CONTACT

We offer you an email service in the 3 administrative languages,

English, French, Luxembourgish, and English.

We are a competent team and will answer your questions as soon as possible.


aupair@snj.lu


Feel free to send us an e-mail at any time for a quick and efficient written
response.
If you have a reference or endorsement, please mention it in all correspondence.

We will make every effort to process your applications as quickly as possible
and to respect the processing time for “au pair” applications, which is as usual
4 weeks.




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Copyright 2020 SNJ. All Rights Reserved.



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