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Welcome to the Support Center. Use the search bar or browse topics below for
answers on how to resolve many common issues.



LOGIN HELP

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POPULAR TOPICS


COMPASS

Tips for using our powerful personal development tool


TAKING ASSESSMENTS

Information on completing assessment surveys, assigning raters, and using the
Assessment Portal application


TROUBLESHOOTING

Help for technical issues


CCL ACCESS

Information on using CCL Access for coaches and feedback facilitators


READING REPORTS

Information on how to read and understand your feedback report


ASSESSMENT ADMINISTRATION

Register participants, monitor status, and request scoring.


TOP ARTICLES


HOW DO I SEND REMINDERS TO MY RATERS?


LOGIN HELP


COMPASS BOOK ACTIVITY CENTER


GETTING STARTED IN THE ASSESSMENT PORTAL


WHAT ARE THE DEFINITIONS OF THE VARIOUS RATER CATEGORIES?


COMPETENCIES


WHAT IS THE RATER ASSIGNMENT PROCESS?


LOGIN HELP FOR THE INTERNET ASSESSMENT SYSTEM (IAS)


CLEARING YOUR BROWSER CACHE


OVERVIEW OF THE ADMIN/FACILITATOR PROCESS


LOGIN HELP FOR CCL CONNECT, CCL'S EXCLUSIVE ALUMNI COMMUNITY PLATFORM


I CANNOT FIND MY INVITATION OR PASSWORD RESET EMAIL


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