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DECREASE AGENT TIME TO REPLY AND RESOLVE

DataSiv reads, presents and updates data from any business system. With Datasiv
your agents never have to leave your ticketing platform.






Schedule a demo







Easy to EmbedConnect to Existing SystemsRead & Update AnywhereRole Based Access









EASY TO EMBED



DataSiv embeds in your existing ticketing system and empowers your agents to act
on data in a single step! Easily create and embed applications in Service Cloud
and Zendesk bringing all of the data agents require in one place.

"Agents are loath to leave their primary support tool, and DataSiv’s ability to
natively integrate into Zendesk made it easier for our agents to adopt the
system"
-- VP Customer Support, Late Stage Startup





CONNECT WITH EXISTING SYSTEMS






Bring together customizable user interfaces from your logs and event streams
(DataDog, SumoLogic, Elastic), your billing system (Zuora, Stripe), your own
SaaS platform, and defect tracking platforms (Jira).

"Surfacing properly formatted and filtered logs customized to our process within
Zendesk simplified our team’s ability to troubleshoot issues faster in a way
Kibana couldn’t"
-- VP Support, Late Stage Startup



READ & UPDATE ANYWHERE



DataSiv's platform can read from all of your business systems, and write back to
those systems with custom workflow rules. Your agents can identify the issue,
and resolve it, in a single step.

"DataSiv’s custom workflows meant support agents no longer have to manually to
ssh and write error-prone curl calls to cancel a customer"
-- VP Technical Support, Late Stage Startup












ROLE BASED ACCESS






IT loves working with DataSiv! Integrate with existing SSO Providers such as
Okta or OpenID and grant granular permissions for different personas with
role-based access controls.

"Since no customer data is stored within DataSiv and it has a stateless
architecture, it was easier to align the platform with our security posture"
-- Head of IT, Late Stage Startup




POWER YOUR INTERNAL APPS WITH DATASIV

Request Access
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