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YES!
Your Internet is Working!

IP ADDRESS
217.138.196.103
prev N/A
ESTIMATED LOCATION
United Kingdom (Lat: 51.4964, Long: -0.1224)
PING
166ms
ip avg 166ms
USER AGENT
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko)
Chrome/100.0.4896.75 Safari/537.36

Having connection problems? Start here.

Favorite website down? Animated gifs loading slowly? You're in the right place.
This site is more than just an Internet connection tester - it's also a
comprehensive walkthrough for troubleshooting your Internet connection. Test
your connection as you make changes (click the banner!) without having to
refresh the page. You can check the uptime and performance of a particular
website using these tools:

 * Is it Down or Just Me?: Check to see if a site is down for everyone, or if
   it's just you. If it's you (or that site is also inaccessible), keep on
   reading. Alternative: Down for Everyone or Just Me?
 * Pingdom Website Speed Test: Run a third-party speed test against another
   website. The website could be up, but just under high load and slow to
   respond. Alternative: GTmetrix's Speed Test.

Any visible HTTP status codes such as 301 or 404 generally indicate that a
website is online, but temporarily inaccessible (try a different URL?). Should
your browser fail to connect altogether, consider clearing your DNS cache, which
is responsible for mapping domain names (e.g. "ismyinternetworking.com") to IP
addresses.

 * Windows users: Open a command prompt window, and run the command "ipconfig
   /flushdns".
 * macOS/OSX 10.10+ users: In a terminal window, use "sudo killall -HUP
   mDNSResponder". On older versions of OSX, try "sudo discoveryutil
   mdnsflushcache" or "sudo dscacheutil -flushcache". These commands will
   require elevated (administrator) permissions.
 * Linux users: your DNS is likely managed by nscd daemon. In a terminal window,
   try the commands "/etc/rc.d/nscd restart" or "/etc/init.d/nscd restart".

DNS is usually provided by your Internet Service Provider (ISP), but you can try
a different DNS provider by (temporarily) switching to OpenDNS. If that URL
doesn't work (which is an IP address and should not require a DNS lookup), then
it's unlikely a DNS issue.

What can I do to make my connection faster?

Your Internet connection's maximum bandwidth is ultimately dictated by your ISP,
but if you're not reaching that limit, there are a number of strategies you can
employ to make your connection faster. Wireless signals can be improved by
simply physically relocating closer to the access point. Better hardware can
also improve signal and connection strength: an 802.11 AC Wifi Router or range
extender, when paired with an 802.11 AC Wifi Adapter, can offer significant
improvements in range and bandwidth over older generations of Wifi. For
immediate improvements,

 * Pause or stop any active downloads or applications that could be hogging
   bandwidth.
 * Make sure the hotspot you are connecting to is secured - refer to your
   router's manual on how to set up a password (using WPA2 encryption, not WEP,
   which is unsafe). Unsecured networks can be accessed by just about anybody,
   clogging up available bandwidth.
 * Restart your Wifi adapter by turning it on and off, or unplugging it and
   plugging it back in.
 * Restart your router manually by unplugging it and plugging it back in after
   30 seconds. Sometimes routers just need a fresh reboot to get things going
   again.

If none of the above options work for you, or if you're using a wired
connection, try the following:

 * Unplug and plug back in your WiFi adapter (if external) or Ethernet cable.
 * Update your Wifi card or Ethernet port drivers. These should be available on
   your computer's manufacturer's website (e.g. ASUS Support, Netgear Download
   Center, TP-Link Download Center).
 * Check to see if you have not exceeded your data usage cap, if you have one.
   Some ISPs will still allow you to access the internet after exceeding data
   usage limits, with a severe speed penalty.
 * Purchase more bandwidth from your ISP, at an increased cost.

You can test your Internet speed via Speedtest.net, Speakeasy's Speed Test, or
SpeedOf.Me's Mobile Speed Test.

What if nothing loads at all?

Any one of the components that bridge your computer to the internet could be
broken, so you'll may have to diagnose each one individually. If your hardware
configuration hasn't changed recently, it could very well be a software issue.
Listed below are some potential fixes for temporary software problems that can
get you back on track.

 * Try a different web browser, preferably one without addons/extensions
   installed.
 * Windows only: Right-click on the connection icon in the taskbar tray and
   select "Troubleshoot Problems" to see if Windows can solve the issue for you.
 * Restart your computer. No, really! On both wireless and wired connections,
   this will force your router to re-assign dynamic IP address to your computer.
 * Connect to a different wireless hotspot, such as one created by your
   smartphone through tethering. Failure to connect to any other hotspot
   indicates an issue with the adapter.

If none of the previous fixes work, it's time to start investigating hardware
problems. The actions below go over the hardware components that could be
preventing you from connecting to the Internet.

 * Examine the lights on your router or modem. Green = good, red = bad, and
   flashing indicates activity. The manual for your router or modem will have
   more information regarding what status the lights indicate.
 * Check to see if the cables, including power, that link your router, modem,
   and the wall are secure. Unplug and re-plug them.
 * Restart your router or modem manually by unplugging it from power and
   plugging it back in after 30 seconds. Sometimes routers just need a fresh
   reboot to get things going again.

How do I determine if my router is working?

Manufacturer/SourceIP AddressUsername/PasswordAlt. Username/Password2Wire
Gateway (AT&T U-Verse)192.168.1.254Located on router(blank)(blank)Arris (Comcast
Xfinity)192.168.0.1adminpasswordadmin1234Arris (Comcast Xfinity)
alt.10.0.0.1comcast(blank)(blank)(blank)ASUS192.168.1.1adminadminrootrootBelkin192.168.2.1(blank)(blank)adminadminD-Link192.168.0.1adminadmin
OR
(blank)user(blank)Linksys192.168.1.1adminadmin(blank)adminNETGEAR192.168.0.1adminadmin
OR passwordRefer to manualPace (AT&T U-Verse)192.168.1.254Located on
routeradminadminSecurifi10.10.10.254PIN:
1234adminadminTP-Link192.168.1.1adminadminrootadminTRENDnet192.168.1.1adminadmin
OR password(blank)(blank)

Try to access your router's control panel via your browser (192.168.*.*) on a
wired connection. In the table above, you can find control panel IP addresses
for common router manufacturers under the "IP Address" column. Alternatively,
you can find it in your router's manual. Type the IP address into the address
bar of your browser, press enter, and the control panel page should appear. If
the IP address of your router is not listed above or doesn't work, try the
following:

 * Windows users: Open a command prompt window, and run the command "ipconfig".
   Look for the "Default Gateway" line.
 * Linux/macOS users: In a terminal window, run "route -n". Look for an IP
   address under the "Gateway" column.

When prompted for a username and password, try a combination of (blank), "root",
and "admin". Default usernames and passwords for common router manufacturers can
be found in the above reference table. The alternative username/password
combination is used less often.

If the control panel says something similar to "Searching for Server" or
"First-time Setup", then your ISP is having issues. Consider giving them a call
to see if they are aware of connectivity problems on their end. A support number
can be located on your latest internet bill. Otherwise, if the control panel
page never loads (with no login prompt), and you're absolutely certain about the
address, consider trying another router. This is rather time consuming, but can
determine if your router is at fault or your ISP is at fault.

Online, or at your local electronics store, you can find fully capable routers
ranging anywhere from cheap to expensive. If a brand new router fails to connect
as well, the issue is likely due to your ISP and your router(s) are perfectly
fine. If the new one connects, your old router is having problems, you can stick
with your newly purchased one (or return it for a higher-end router).

Alternatively, as a last resort, you can try to fix your existing router one
with a hard reset that restores it to factory settings. Warning: This operation
is irrevocable and your old router settings will be permanently deleted, so we
recommend one more series of reboots before attempting a reset. Begin by
locating the reset button on your router, which may be underneath or in the
back, and will likely require a paperclip to push in. You have two options
(taken from the DD-WRT Wiki), have a stopwatch ready:

 * "30 Reset" - Press and hold the reset button for 30 seconds while the router
   is fully booted and on.
 * "30/30/30 Reset" - Press and hold the reset button for 30 seconds while the
   router is fully booted and on. Then, unplug the router while still holding
   down the reset button for 30 seconds. With the reset button still being held,
   plug the router back in for 30 seconds.

Performing a hard reset will require you to set up your router again. Refer to
your router's manual for details.

I've tried everything above and I still don't have a stable connection!

No amount of restarting and updating can make up for a poor quality connection
provided by your ISP. Temporary setbacks are usually resolved within a day or
two, but if you continue to experience regular disconnects, consider switching
to a different ISP. Consumer Reports offers a scored ranking of ISPs based on
several critera. DSLReports offers consumer ISP reviews that can be narrowed
down to your region.



© Copyright 2011-2022Is My Internet Working. Written and maintained by Brian
Cui. Is My Internet Working is not to be held responsible for any incidental,
consequential, or indirect damages from the information written on this website.
We cannot guarantee that everything on here is perfectly safe. By following the
guides on this site you assume total responsibility and risk of possible
damages.

Location data provided courtesy of freegeoip.net. No user location data acquired
from these sources is ever stored by this website to respect your privacy.

v3.0.0 "Revolution" | Last updated 02/13/2018.
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