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As providers and payers launch RPM programs, accessible and equitable remote
monitoring
improves outcomes for underserved populations and addresses social determinants
of health.
of rural residents own a cellphone but
not a smartphone.
U.S residents lack broadband access; and
have higher rates of hospitalizations than
the national average.
24%30M
As providers set up RPM programs, they must keep in mind the
challenges to accessing care that underserved populations face,
including health literacy, connectivity, trust, and cost barriers.
Health equity is now a mandate as the new ACO REACH(1)
program requires population health leaders to implement
initiatives to identify and reduce health disparities among
underserved populations. RPM programs must be created for
racial minorities, rural populations, Medicare, and Medicaid
populations alike to close the digital divide, and improve clinical.
and financial outcomes for all.
chart-line-down Underserved Patients Lack Access and Experience Worse Outcomes
Telehealth use grew most in wealthy
and metro areas, exacerbating
disparities in access to care.
Deviceless RPM Engages Vulnerable Populations
Patients with SDOH challenges all face unique situations, but timely
alerts enable proactive LCSW-led intervention
Patients with SDoH Needs
Prefer Phone Calls
Text Message
Phone Call
Making Health Equity a Priority with Deviceless Remote
Patient Monitoring
Deviceless RPM reaches any patient
with a phone via text message or call bell
American Telehealth
Association Criteria Connectivity Cost Health Literacy Digital Literacy Trust
Deviceless RPM Check-circle Check-circle Check-circle Check-circle Check-circle
Device-based RPM Times-Circle Times-Circle question-circle Times-Circle
question-circle
laptopbook-medicalmoney-bill-wavephone handshake
22%
78%
mobile-alt
phone
Health LitFood
CARROT
Employment
briefcase
Safety
user-shield
Support
hands
Financial
money-bill-wave
Transportation
car
Housing
house briefcase-medical
Most Commonly Identified
Social Determinants with CareSignal SDoH

Andrews Center
quote-left Deviceless RPM alerts us to potential crises, and to have
the opportunity to redirect those crises with effective
interventions. Consumers often express gratitude for the team
reaching out to them and for working with them to maintain or
regain their health. CareSignal has been an effective tool for
improving communication between us and the consumer.”
Lindy Whitlow, RN, BSN, Director of Nursing and Care
Coordination Supervisor, Andrews Center
Five Free & Charitable Clinics
Uninsured patients from five free and charitable clinics across
Texas, Missouri, Maryland, and North Carolina engaged with the
Deviceless RPM program to increase patient self-management of
diabetes and identify SDOH needs. Read Case Study
Texas Association of Community Health Centers
quote-left We’re excited about our new partnership
with CareSignal’s Deviceless RPM to
help increase access to care for our vulnerable
patients across the state.” “It’s crucial that we
continue to find new solutions to ensure
patients disproportionately impacted by chronic disease have
access to the tools they need to stay healthy.”
Jana Eubank, Executive Director, Texas
Association of Community Health Centers
AXIS Community Health
quote-left Deviceless RPM serves as a feedback tool
for our care managers to leverage in order
to help patients improve their health outcomes
and reduce their total cost of care.”
Amit Pabla, Chief Quality & Transformation
Officer, Axis Community HealthMaking Health Equity a Priority with Deviceless
Remote Patient Monitoring
Low Cost
Free for consumers.
No data, text, or
minute plans needed.
Low Complexity
No websites to visit
or passwords to
remember. Instead,
automated text
messages or calls come
to the consumer on
their current phone.
Minimal Tech-
Literacy Needed
No Bluetooth or WiFi
to sync, no setup
required.
Minimal Health-
Literacy Needed
Messages are short
and content is written
at a 4th grade reading
level.
coins phone book-medicalbrain
Deviceless RPM Helps Partners Serve Many Types of Populations
Facing Social Determinants Challenges
Deviceless RPM is designed and
proven to successfully engage
underserved populations and collect
SDOH needs, especially for rural
patients who can’t travel to access
care. Deviceless RPM improves
health outcomes for all, regardless
of income, geography, or literacy.
Bridging the
Digital Divide
Patients
Enrolled:
585
Patients Engaged
After 10 Months:
78%
Most Common SDOH Need:
Food Insecurity:
1,066 instances


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Title: Kootenai Care Network Reduces Costs, Improves Outcomes through
Comprehensive Chronic Care Management
Description: Estimates show that more than two-thirds of the 40 million Medicare
fee-for-service beneficiaries are diagnosed with more than one chronic
condition. Leveraging Lightbeam’s industry-leading analytics, Kootenai Care
Network, a large, clinically integrated network that spans northern Idaho and
Spokane, Washington, transformed their chronic care management programs into
data-driven patient engagement campaigns. The results were phenomenal—better
patient outcomes, reduced unnecessary utilization, and significant savings.
LinkedIn LinkTwitter LinkFacebook LinkLike ButtonDownload Link
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How Deviceless RPM Improves Health Equity & Bridges the Digital Dividepdf
Title: Kootenai Care Network Reduces Costs, Improves Outcomes through
Comprehensive Chronic Care Managementpdf
How Paramount Health Care Unifies Top-of-License Care and Scalable Outreach with
Deviceless RPMpdf





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