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Settings We use cookies to optimise our website and our service to you. Read more Functional cookies Marketing Accept allFunctional onlyView preferences Close Search for: RECENT POSTS * Andrew Hall joins as Chief Commercial Officer * Atif Hafeez joins Quantanite as the Group CFO * Grand Opening CX Centre Johannesburg * Quantanite appoints Atreya Chaganty as it’s new CEO * Why the cloud is key to digital transformation RECENT COMMENTS * Hold Porn on Quantanite appoints Atreya Chaganty as it’s new CEO * AffiliateLabz on The power and potential of 5G * ExoRank on Looking to grow within Retail? ARCHIVES * May 2022 * March 2022 * January 2022 * June 2021 * May 2021 * April 2021 * March 2021 * February 2021 * November 2020 * October 2020 * September 2020 * August 2020 * July 2020 * June 2020 * May 2020 * April 2020 * March 2020 * February 2020 * January 2020 * December 2019 * November 2019 * October 2019 * July 2019 CATEGORIES * Customer Experience * Offshore Team * RPA * Uncategorised META * Log in * Entries RSS * Comments RSS * WordPress.org * Solutions * BPO for Start-ups * Back-office Services * Customer Experience Services * Champion Challenger * Data Labelling & Annotation * Sales Enablement * Industry Expertise * On-demand & Food Delivery * Digital & Social Media * Fintech * Retail & E-commerce * Banking & Finance * Automotive * Healthcare * Customer Success Stories * Why Quantanite * Our Approach * Our Company Values * Social Impact * Insights * Ebooks and Resources * Blog * Quantanite Glossary * CONTACT US Menu * Solutions * BPO for Start-ups * Back-office Services * Customer Experience Services * Champion Challenger * Data Labelling & Annotation * Sales Enablement * Industry Expertise * On-demand & Food Delivery * Digital & Social Media * Fintech * Retail & E-commerce * Banking & Finance * Automotive * Healthcare * Customer Success Stories * Why Quantanite * Our Approach * Our Company Values * Social Impact * Insights * Ebooks and Resources * Blog * Quantanite Glossary * CONTACT US * Solutions * BPO for Start-ups * Back-office Services * Customer Experience Services * Champion Challenger * Data Labelling & Annotation * Sales Enablement * Industry Expertise * On-demand & Food Delivery * Digital & Social Media * Fintech * Retail & E-commerce * Banking & Finance * Automotive * Healthcare * Customer Success Stories * Why Quantanite * Our Approach * Our Company Values * Social Impact * Insights * Ebooks and Resources * Blog * Quantanite Glossary * CONTACT US Menu * Solutions * BPO for Start-ups * Back-office Services * Customer Experience Services * Champion Challenger * Data Labelling & Annotation * Sales Enablement * Industry Expertise * On-demand & Food Delivery * Digital & Social Media * Fintech * Retail & E-commerce * Banking & Finance * Automotive * Healthcare * Customer Success Stories * Why Quantanite * Our Approach * Our Company Values * Social Impact * Insights * Ebooks and Resources * Blog * Quantanite Glossary * CONTACT US ACCURATE, EFFICIENT, SCALABLE AND FLEXIBLE WHY COMPANIES SWITCH THEIR BPO AND CUSTOMER SERVICE TO US WHY COMPANIES SWITCH THEIR BPO AND CUSTOMER SERVICE TO US TRUSTED BY SOME OF THE FASTEST-GROWING COMPANIES AROUND THE WORLD TRUSTED BY SOME OF THE FASTEST-GROWING COMPANIES AROUND THE WORLD OUR SERVICES OUR SERVICES BACK OFFICE BPO Higher quality work at a lower cost. A scalable workforce with industry expertise and meticulous attention to detail. FRONT OFFICE BPO Multi-channel customer service solutions. Fluent multilinguists who resolve issues with calm efficiency in a single transaction. DATA LABELLING & ANNOTATION Experienced analysts who understand the needs of your industry. Accuracy is as close to perfection as it’s possible to get. SALES ENABLEMENT Customized data, bespoke targeted leads and online research carried out by university-educated specialists. Previous Next BACK OFFICE BPO Higher quality work at a lower cost. A scalable workforce with industry expertise and meticulous attention to detail. FRONT OFFICE BPO Multi-channel customer service solutions. Fluent multilinguists who resolve issues with calm efficiency in a single transaction. Data labelling & annotation Experienced analysts who understand the needs of your industry. Accuracy is as close to perfection as it’s possible to get. Sales enablement Customized data, bespoke targeted leads and online research carried out by university-educated specialists. OUR APPROACH We’re different to other BPO providers because we care about your business. We listen properly, share ideas, and work in partnership with you. But it starts with listening. We want to understand what success looks like to you. Then we help you strike the right balance between emerging technologies and human talent to achieve instant improvements and sustainable growth in an evolving digital age. OUR APPROACH We’re different to other BPO providers because we care about your business. We listen properly, share ideas, and work in partnership with you. But it starts with listening. We want to understand what success looks like to you. Then we help you strike the right balance between emerging technologies and human talent to achieve instant improvements and sustainable growth in an evolving digital age. CUSTOMER SUCCESS STORIES FINTECH COMPANY “We couldn’t provide this service as quickly or efficiently without Quantanite being in the mix. In fact, without them, we wouldn’t have the capacity to provide this service“ ONLINE CLOTHES RETAILER “What I’ve loved about working with Quantanite’s team over the years is their willingness to be flexible, and how they’ve really got to grips with that way of thinking“ WORKFORCE OPTIMIZATION PLATFORM “It was a huge achievement that Quantanite managed to get through the entire backlog so quickly. This was a new thing for us – we no longer had a backlog“ ON-DEMAND FOOD DELIVERY COMPANY “They’re always right there, answering you as soon as you message them. If we have an urgent need, they’ll prioritize it. They’re just a great company to deal with PRODUCT DEVELOPMENT AND MANUFACTURING COMPANY When I visited Dhaka, everyone was really friendly and positive. They do 8-hour shifts rather than ridiculously long hours. If they do extra shifts, it’s by choice, not because they’re told to do it. I got a very good feeling about the way they were treated and how they were working. They are doing everything we’ve asked of them – and they’re doing it very well” STREET-LEVEL IMAGERY PLATFORM “All the services Quantanite offer have been adapted to our needs and to the projects we work on. They focus on what we actually need, not just on the services they provide LIVE SURF FORECASTING APP DEVELOPER “We’re getting really high-quality work at a great price, and we’ve developed a professional relationship with the team in Bangladesh, which I’m really happy about. I don’t know if that’s the case with other outsourcing companies. I think it’s not FINTECH COMPANY “We couldn’t provide this service as quickly or efficiently without Quantanite being in the mix. In fact, without them, we wouldn’t have the capacity to provide this service“ ONLINE CLOTHES RETAILER “What I’ve loved about working with Quantanite’s team over the years is their willingness to be flexible, and how they’ve really got to grips with that way of thinking“ WORKFORCE OPTIMIZATION PLATFORM “It was a huge achievement that Quantanite managed to get through the entire backlog so quickly. This was a new thing for us – we no longer had a backlog“ ON-DEMAND FOOD DELIVERY COMPANY “They’re always right there, answering you as soon as you message them. If we have an urgent need, they’ll prioritize it. They’re just a great company to deal with PRODUCT DEVELOPMENT AND MANUFACTURING COMPANY When I visited Dhaka, everyone was really friendly and positive. They do 8-hour shifts rather than ridiculously long hours. If they do extra shifts, it’s by choice, not because they’re told to do it. I got a very good feeling about the way they were treated and how they were working. They are doing everything we’ve asked of them – and they’re doing it very well” STREET-LEVEL IMAGERY PLATFORM “All the services Quantanite offer have been adapted to our needs and to the projects we work on. They focus on what we actually need, not just on the services they provide LIVE SURF FORECASTING APP DEVELOPER “We’re getting really high-quality work at a great price, and we’ve developed a professional relationship with the team in Bangladesh, which I’m really happy about. I don’t know if that’s the case with other outsourcing companies. I think it’s not Previous Next CUSTOMER SUCCESS STORIES FINTECH COMPANY “We couldn’t provide this service as quickly or efficiently without Quantanite being in the mix. In fact, without them, we wouldn’t have the capacity to provide this service“ ONLINE CLOTHES RETAILER “What I’ve loved about working with Quantanite’s team over the years is their willingness to be flexible, and how they’ve really got to grips with that way of thinking“ WORKFORCE OPTIMIZATION PLATFORM “It was a huge achievement that Quantanite managed to get through the entire backlog so quickly. This was a new thing for us – we no longer had a backlog“ ON-DEMAND FOOD DELIVERY COMPANY “They’re always right there, answering you as soon as you message them. If we have an urgent need, they’ll prioritize it. They’re just a great company to deal with PRODUCT DEVELOPMENT AND MANUFACTURING COMPANY When I visited Dhaka, everyone was really friendly and positive. They do 8-hour shifts rather than ridiculously long hours. If they do extra shifts, it’s by choice, not because they’re told to do it. I got a very good feeling about the way they were treated and how they were working. They are doing everything we’ve asked of them – and they’re doing it very well” STREET-LEVEL IMAGERY PLATFORM “All the services Quantanite offer have been adapted to our needs and to the projects we work on. They focus on what we actually need, not just on the services they provide LIVE SURF FORECASTING APP DEVELOPER “We’re getting really high-quality work at a great price, and we’ve developed a professional relationship with the team in Bangladesh, which I’m really happy about. I don’t know if that’s the case with other outsourcing companies. I think it’s not FINTECH COMPANY “We couldn’t provide this service as quickly or efficiently without Quantanite being in the mix. In fact, without them, we wouldn’t have the capacity to provide this service“ ONLINE CLOTHES RETAILER “What I’ve loved about working with Quantanite’s team over the years is their willingness to be flexible, and how they’ve really got to grips with that way of thinking“ WORKFORCE OPTIMIZATION PLATFORM “It was a huge achievement that Quantanite managed to get through the entire backlog so quickly. This was a new thing for us – we no longer had a backlog“ ON-DEMAND FOOD DELIVERY COMPANY “They’re always right there, answering you as soon as you message them. If we have an urgent need, they’ll prioritize it. They’re just a great company to deal with PRODUCT DEVELOPMENT AND MANUFACTURING COMPANY When I visited Dhaka, everyone was really friendly and positive. They do 8-hour shifts rather than ridiculously long hours. If they do extra shifts, it’s by choice, not because they’re told to do it. I got a very good feeling about the way they were treated and how they were working. They are doing everything we’ve asked of them – and they’re doing it very well” STREET-LEVEL IMAGERY PLATFORM “All the services Quantanite offer have been adapted to our needs and to the projects we work on. They focus on what we actually need, not just on the services they provide LIVE SURF FORECASTING APP DEVELOPER “We’re getting really high-quality work at a great price, and we’ve developed a professional relationship with the team in Bangladesh, which I’m really happy about. I don’t know if that’s the case with other outsourcing companies. I think it’s not Previous Next CUSTOMER SUCCESS STORIES JUST PARK APP “Even at the initial interview stage what really impressed us was the level of professionalism and the attitude towards customer service in general. The team is really customer-focused, which is fantastic to see.” The sheer volume shows how much of a help they were. The level of care stands out. They are immersed within our teams and our culture, always asking questions about how they can go above and beyond for our customers.” WHY TAKE OUR WORD FOR IT? Our customers explain how we’ve helped their businesses succeed and grow. OUR GLOBAL TEAM Our success in helping companies scale their business processes is a result of our focus on building a global team of truly exceptional talent. We invest in our team by: Attracting people that fit into our tight-knit culture Making personal growth a core value Focusing on top quality training Creating motivating performance-based career paths Incentivizing quality and service excellence Growth, Diversity, Gender Equality We keep our staff Energized & Engaged OUR GLOBAL TEAM Our success in helping companies scale their business processes is a result of our focus on building a global team of truly exceptional talent. We invest in our team by: Attracting people that fit into our tight-knit culture Making personal growth a core value Focusing on top quality training Creating motivating performance-based career paths Incentivizing quality and service excellence QUANTANITE BLOG ANDREW HALL JOINS AS CHIEF COMMERCIAL OFFICER Quantanite 25th May 2022 Hall’s addition sees an executive leader join the agile, high-quality, cost-effective CX service provider, bringing with him a passion and expertise in innovation and strategy across customer engagement management. His ability to build trusted relationships with clients and teams, along with a capability to deliver exciting operations and customer centric technology will help ensure measurable benefits and outcomes for the Quantanite Group. Read the article » QUANTANITE BLOG ANDREW HALL JOINS AS CHIEF COMMERCIAL OFFICER Quantanite 25th May 2022 Hall’s addition sees an executive leader join the agile, high-quality, cost-effective CX service provider, bringing with him a passion and expertise in innovation and strategy across customer engagement management. His ability to build trusted relationships with clients and teams, along with a capability to deliver exciting operations and customer centric technology will help ensure measurable benefits and outcomes for the Quantanite Group. Read the article » ATIF HAFEEZ JOINS QUANTANITE AS THE GROUP CFO Quantanite 12th May 2022 Hafeez is a seasoned CFO with additional credentials as an all-round business administrator and board member. His wide-ranging international experience, which spans over two decades within private and public equity spheres, has enabled him to develop global acumen in finance, business and governance. Most recently, Hafeez served at Ibex, a global CX outsourcer rapidly growing as a transformational B2B2C partner for the world’s leading brands. Previously, Hafeez also held senior roles at Toyota Group (Hino Motors) and The Resource Group (TRG) after starting his career at PwC. Read the article » GRAND OPENING CX CENTRE JOHANNESBURG Neil Russell-Smith 10th March 2022 London, UK, 10th March 2022 – Quantanite, a business process outsourcing (BPO) and customer experience (CX) solutions company, today announced the Grand Opening and ribbon cutting of its newest World Class Customer Experience Centre in Johannesburg, South Africa. Read the article » QUANTANITE APPOINTS ATREYA CHAGANTY AS IT’S NEW CEO Quantanite 2nd January 2022 Quantanite is pleased to announce the appointment of Atreya Chaganty as the group’s new Chief Executive Officer effective January 4th, 2022. Read the article » ATIF HAFEEZ JOINS QUANTANITE AS THE GROUP CFO Quantanite 12th May 2022 Hafeez is a seasoned CFO with additional credentials as an all-round business administrator and board member. His wide-ranging international experience, which spans over two decades within private and public equity spheres, has enabled him to develop global acumen in finance, business and governance. Most recently, Hafeez served at Ibex, a global CX outsourcer rapidly growing as a transformational B2B2C partner for the world’s leading brands. Previously, Hafeez also held senior roles at Toyota Group (Hino Motors) and The Resource Group (TRG) after starting his career at PwC. Read the article » GRAND OPENING CX CENTRE JOHANNESBURG Neil Russell-Smith 10th March 2022 London, UK, 10th March 2022 – Quantanite, a business process outsourcing (BPO) and customer experience (CX) solutions company, today announced the Grand Opening and ribbon cutting of its newest World Class Customer Experience Centre in Johannesburg, South Africa. Read the article » QUANTANITE APPOINTS ATREYA CHAGANTY AS IT’S NEW CEO Quantanite 2nd January 2022 Quantanite is pleased to announce the appointment of Atreya Chaganty as the group’s new Chief Executive Officer effective January 4th, 2022. Read the article » WANT MORE INSIGHTS? LATEST EBOOK ADOPTING OMNICHANNEL CUSTOMER SERVICE: THE TECHNOLOGIES AND PEOPLE YOU NEED In this e-book, we cover basic to advanced topics about how to create a best of breed customer satisfaction team, as well as how to evaluate opportunities within your organization for ongoing optimization. This e-book is essential for anyone involved in an organization’s customer engagement team or Center of Excellence setup. LATEST EBOOK ADOPTING OMNICHANNEL CUSTOMER SERVICE: THE TECHNOLOGIES AND PEOPLE YOU NEED In this e-book we cover basic to advanced topics about how to create a best of breed customer satisfaction team, as well as how to evaluate opportunities within your organization for ongoing optimization. This e-book is essential for anyone involved in an organization’s customer engagement team or Center of Excellence setup. Back to top Stay current with new insights straight to your inbox every month Email Subscribe Company Our Services Our Insights Get in Touch Our approach Leadership Careers BPO Customer Services Data Labelling Sales Enablement Blogs E-books Email Us Company Our approach Leadership Careers Our Services BPO Customer Services Data Labelling Sales Enablement Our Insights Blogs E-books Get in Touch Email Us Quantanite © 2021 All rights reserved. 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