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ISENTIA: MEDIA MONITORING AND INTELLIGENCE SERVICE FOR BETTER DECISION MAKING

Isentia is the leading media monitoring, intelligence and insights solution
provider, helping top-performing communication teams make sense of the world’s
conversations in real-time.

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SUCCESS STORY


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its media strategy and respond to market changes in real-time.

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THANKYOU GROUP SUCCESS STORY

Using Isentia's media intelligence platform, Thankyou is able to perform deep
market investigation, gain valuable insights into the audience and remain in
control of its media narrative at all times. Watch the video to learn more about
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STAY AHEAD OF THE STORY WITH NEWS AND SOCIAL MEDIA MONITORING YOU CAN FILTER,
ANALYSE AND REPORT ON WITH EASE

Don’t miss important news coverage, press conferences, conversations or
comments. Isentia’s platform is designed to make TV, Radio, Print, Social and
Online media analysis quick, easy, and more meaningful.

Our integrated news monitoring suite encompasses all media types and can be
customised to suit your needs. A cost-effective media monitoring solution for
organisations of all sizes.

Read more about media monitoring


THE FASTEST WAY TO TURN NEWS MONITORING INTO EVERYDAY INSIGHT FOR YOUR PUBLIC
RELATIONS AND COMMUNICATION STRATEGY

Don’t get stuck in spreadsheets, bring your media to life and identify new
insight with Isentia media analytics.

Your monitored broadcast, press, online and social media content is readily
available for you to sort and analyse within the platform, at any time.

Learn how rich media analytics help you drive decisions


CUSTOMISABLE MEDIA COVERAGE REPORTS HELP YOU SHARE THE MEDIA THAT MATTERS TO
YOUR ORGANISATION

Turn data into decisions and create engaging media reports within the Isentia
platform. Never miss a reporting deadline by scheduling the distribution of
reports to your stakeholders at a time that suits you.

Our enhanced curation and customisation options allow you to showcase your top
media monitoring content in a clean and polished format while following your
organisation’s brand guidelines.

Learn more about how you can share the earned media coverage you’ve achieved


TARGET THE RIGHT MEDIA

Giving you access to more than 50,000 media contacts, Connect gives you the
ability to manage contact lists and develop and distribute media releases to
journalists and publishers across Australia, New Zealand, Singapore, Thailand,
The Philippines, Malaysia, Vietnam and Indonesia.

Isentia provides media release templates, an extensive media directory and
industry updates to always keep your outreach strategy relevant and focused on
the best outcomes.

Learn how to manage and grow media relationships



WE ARE HONOURED TO WORK WITH ASIA PACIFIC'S BIGGEST ORGANISATIONS




AND HAVE SOLUTIONS FOR EVERYONE

COMMUNICATIONS

Enhance your strategic communications and media relations, be crisis ready and
manage your reputation by tracking key messages, issues and audience sentiment
across channels, with more accessible and easier-to-use data.

Always be the first to know with real-time alerts and real-time analytics that
help you spot trends and take action to help your organisation build its
reputation.

MARKETING

Uncover opportunities, maximise ROI and effectively track your owned media to
keep agencies accountable.

Know who, where, when and how a segment of customers is responding to key
messages or campaigns and create new content people will love based on consumer
insights and bespoke research.

GOVERNMENT

The way you work is different, and so are your needs. We know from experience
that government bodies need confidence, relevance and simplicity when it comes
to media intelligence.

Work with people who understand your complex needs and deliver a service you can
trust. From parliamentary news monitoring and intelligence to doorsteps and
press conference transcripts, our onsite team will tailor a solution that is
right for you.

AGENCIES

Being there for your clients is about being more than a distribution service.
It’s being their team on the outside, ready when the story breaks and acting as
the conduit between a world of fast-moving media and strategic advice.

Make managing multiple clients easier, with tailored PR media tracking that
covers thousands of sources across Print, Broadcast, Online and Social, with
flexible options to suit different needs.

C-SUITE

Isentia empowers you to inform everyone across your organisation, including key
leaders and spokespeople, with critical media coverage which could impact
reputation or strategy.

Tailored news briefings, competitor monitoring, a mobile app, real-time alerts
and research can all drive decisions which help your organisation to stay
competitive.

RISK & LEGAL

Keeping a watch on what’s being said about your organisation, people and
products means you can identify and mitigate risks.

While reputation is built over time, it only takes one mishandled event to cause
significant impact for your brand and bottom line. Leverage real-time,
comprehensive TV monitoring, radio monitoring, print monitoring, social media
monitoring and online monitoring to stay ahead of the news at any given point in
time.

RESEARCH

Get a grasp on your opportunities and challenges with more than just a ‘gut
feeling’. We work with you to understand the problems you want to solve and give
you the research that puts knowledge and recommendations in your hands.

Understand everything from what’s influencing buyer behaviour, to which
competitors are causing shifts in your market. Isentia delivers insights that
give you the full story on your industry, customers, and partners.

HUMAN RESOURCES

Understand your profile in the market, locally and globally, and see how these
perceptions are impacting current and future talent.

Delve deeper to unpack your reputation alongside CSR, environmental impacts, or
diversity measures and use this intelligence to pull the right levers in your
organisation to achieve your talent objectives.

Communications Marketing Government Agencies C-Suite Risk & Legal Research Human
Resources


HAPPY CUSTOMERS, HAPPY LIFE

At Isentia, we pride ourselves in having the best customer support in the media
monitoring and intelligence industry. 

From day one, we start by getting to know you, your goals and your audiences so
we can recommend the best fit for your needs and maximise the value you receive.
We like to keep you happy and to make sure our media intelligence platform and
account management services are hitting the mark. We’ll invite you to
collaborate, provide feedback and input into our future roadmap.

Experience the Isentia difference


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ABOUT US

With more than 65,000 active searches created by over 2,500 companies globally,
it’s easy to see why Isentia and Access Intelligence services have become a
cornerstone for governments, commercial enterprises, PR agencies and
not-for-profits. When you want to know what’s being said, from the front page to
a tweet, we’re the team to turn to.

About Us Leadership and Governance
7 K+ Isentia Platform users every day
65 K+ Active searches every day
13 K+ Reports created every month


AWARDS

AFR Boss Most Innovative Companies 2017-2018, 2021
Google Cloud Media and Entertainment Customer Award 2021
AMEC Awards International Communication Effectiveness 2014-2021


POWERED BY TECHNOLOGY. INSPIRED BY PEOPLE.

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JANUARY 10, 2023

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NOVEMBER 14, 2022

CRISIS MANAGEMENT WITH AUDIENCE INTELLIGENCE

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