www.simplyhealth.co.uk
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https://www.simplyhealth.co.uk/the-digital-journey/making-a-claim-online?cid=&att=emThanks-for-register_Healthplan_Digital-Adop...
Submission: On July 22 via api from QA — Scanned from DE
Submission: On July 22 via api from QA — Scanned from DE
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Feedback * Personal * Health plans * Health plans * Online GP * How to claim * Rewards * Apps * Dental plans * Healthy living guides * Healthy living guides * Treatment guides * Businesses * Health plans * Dental plans * Existing customers * Insights hub * Get in touch * Intermediaries * Health plans * Dental plans * Log in to broker portal * About us * Sustainability * Sustainability * Environment * Green dentistry * Social * Governance * B Corp * Corporate giving * Corporate giving * Financial Hardship Fund * Volunteering * Partners * Our history * Awards * Annual reports * Help and support * Press * Contact us My account * Personal * Businesses * Intermediaries * About us * Help and support * Press * Contact us My account 1. Simplyhealth 2. Managing your plan online 3. Making a claim online: Managing your plan HOW TO MAKE A CLAIM THROUGH YOUR ONLINE ACCOUNT CLAIM IN MINUTES When making a claim, you have two options: through your online account via the website and the SimplyPlan app. Both claiming journeys have been carefully created by our team to be as simple as possible and to get your money back into your account quickly. On this page, we'll be focussing on claiming through the website. If you want to find out how you claim using the SimplyPlan app, click this link. To get started with your claim, you’ll need the following: * Online account sign-in details * Patient name * Practitioner name * Treatment date * Treatment type * Cost of treatment * Itemised receipt (either a physical copy or a digital version downloaded onto your device) Once you have all this, you’re ready to go. STEP-BY-STEP TO CLAIMING ONLINE To get started, you'll need to be on your online account homepage. You can get there by clicking My Account at the top of this page. 1. Sign in to your account (If you're already signed in, you can skip this step) and be on your online account homepage. 2. Find Make a Claim in either the dashboard or in the menu and click on it 3. Read the declaration and, if happy, click 'Agree and continue'. 4. The next step is to make sure you have what you’ll need to make a claim. Read what’s required and if you’re ready, click continue. 5. Now you'll upload your receipt. Click the 'Upload files' button and find your the digital copy of your receipt on your computer or device; click the file, and press open. It will upload the file for you and then show a preview. If the correct file has been uploaded, click continue. 6. You’re now on the Review details page, where you can fill in the treatment details. You’ll need to add the treatment date, the policy, the claimant, and the treatment type. Once you select the treatment type, the field for the price will appear, and if relevant, the field for the practitioner. 7. Once you’ve filled in all the details correctly, you can submit your claim, and you’re done. And that’s how you make a claim online. 8. Your claim will be processed. This can take up to 5 working days. You can always view your claims history and see the progress of any recently submitted claims by clicking on My Claims on your dashboard. You will also get an email to confirm your claim has been received. Make a claim through your online account MORE ONLINE SUPPORT HOW TO REGISTER AND SIGN IN TO YOUR ONLINE ACCOUNT Manage your online account DOWNLOADING AND USING THE SIMPLYPLAN APP How to use SimplyPlan USEFUL LINKS My account Make a claim Check entitlements Return to online account support page HELP IS AVAILABLE If you have any questions about using your online account or the SimplyPlan app, get in touch with our team on 0300 100 1024. EXPLORE * Health plans * Dental plans * Online GP * Apps * Businesses * Intermediaries * Partners * Press * Simplyhealth Ventures * Careers * Help and support * Contact us * Board members * Voting members * Healthy living hub * Legal * Modern slavery * Tax strategy * Privacy * Complaints data * Cookies * Accessibility * Sitemap * LinkedIn * Facebook * Instagram * Twitter * YouTube © Simplyhealth 2024 . All rights reserved. CUSTOMISE PRIVACY PREFERENCES When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and move the sliders to turn specific cookies off. Please note, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personally identifiable information. ANALYTICS COOKIES Analytics Cookies These cookies allow us to gather data on how our website is used, including the number of visits we receive, traffic sources such as advertising or direct from a search engine, time on site, and other valuable metrics. We use this data to measure and improve the performance of our site, helping us understand how visitors move around the site, and which pages provide the most value for our customers. The anonymous data we gather may be shared with our trusted agencies who help us optimise our website journey. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. Functional cookies include remembering choices you have previously made, like usernames when logging in. By turning these off, your experience may be impacted. ADVERTISING COOKIES Advertising Cookies These cookies allow us to create a more targeted advertising approach, providing you with digital adverts relevant to your interests based on browsing habits on our website, for example, a specific page you have visited frequently. These are placed on our site by our advertising partners, with our permission. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, they work by uniquely identifying your browser and internet device. Back Button PERFORMANCE COOKIES Vendor Search Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Confirm My Choices We use cookies to enhance and customise content, analyse our website performance and to tailor and measure our advertising. To agree to our use of cookies please click "Accept All Cookies". To manage your cookie preferences please click "Cookies Settings" or, for more information, please see our Cookie Policy. Accept All Cookies Cookies Settings