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Skip to main content CONTINUE TO SITE ➞ DON’T MISS TOMORROW’S RETAIL INDUSTRY NEWS Let Retail Dive’s free newsletter keep you informed, straight from your inbox. * Daily Dive M-F view sample Topics covered: Technology, e-commerce, store concepts, marketing, holidays * DTC Daily M-F Topics covered: Brand launches, expansion opportunities, partnerships, startup trends, funding * Marketing Weekly Every Wednesday view sample Topics covered: Retail advertising, social media, analytics, personalization, search, video * Tech Weekly Every Thursday view sample Topics covered: E-commerce, payment technology, IT, in-store technology, cybersecurity * Operations Weekly Every Monday Topics covered: Supply chain and logistics, sourcing, real estate, merchandising By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. * Deep Dive * Opinion * Podcasts * Library * Events * Press Releases * Topics Sign up * Search * Sign up Search * Operations * Marketing * Technology * DTC * Distressed Retail * Department Stores * Executives * Financial News * Trends * Holidays Permission granted by Bed Bath & Beyond AS 2023 WINDS DOWN, RETAIL DIVE HAS TRACKED 50 CEO EXITS From Jonathan Johnson’s abrupt departure from the new Bed Bath & Beyond to Dollar General’s about-face on Jeff Owen, it’s been a year of high turnover in retail. Read more ➔ TOP STORIES 1. WHY MACY’S INVESTORS REPORTEDLY OFFERED $5.8B TO TAKE THE DEPARTMENT STORE PRIVATE 2. ZULILY TO CUT MORE THAN 800 JOBS IN 3 STATES AMID REPORTED SHUTDOWN 3. SWAROVSKI UNVEILS NEW FLAGSHIP STORE IN NYC 4. SMILEDIRECTCLUB SHUTS DOWN, LEAVING CUSTOMERS WITHOUT SUPPORT 5. VUORI OPENS SECOND NEW YORK CITY STORE THE LATEST * Access now➔ Trendline INSIDE RETAIL’S 2023 HOLIDAY SEASON Retailers are navigating supply chain bottlenecks while consumers face renewed concerns over the COVID-19 pandemic. * Courtesy of Squishmallows Column THE WEEKLY CLOSEOUT: CLAIRE’S EXPANDS INTO MEXICO AND SQUISHMALLOWS COLLABS WITH H&M The accessories retailer opened a store in Mexico City, while the toy company, known for its plush stuffed animals, teamed up with H&M for a collection. Operations * Unsplash.com/rupixen Sponsored by Justt HOW TO DEAL WITH ORDER FULFILLMENT CHALLENGES DURING THE HOLIDAY SHOPPING SEASON Prepare for the 2023 holiday season with expert strategies for effective order fulfillment. Discover how to meet high demand, handle order spikes, and optimize your supply chain to ensure customer satisfaction and avoid holiday anxiety. Holidays * Courtesy of Adidas ADIDAS LAUNCHES DIGITAL PRODUCTS ON ROBLOX The sportswear brand has opened virtual pop-up stores that carry licensed digital clothing and bespoke outfits for the platform. Marketing * Daphne Howland/Retail Dive MICHELLE GASS TO TAKE OVER AS LEVI’S CEO IN JANUARY The former chief executive of Kohl’s will step into the role, succeeding Chip Bergh, as the company continues to transition to a DTC-first approach. Executives * Access now➔ Burst via Pexels Trendline THE EVOLUTION OF STORES IN 2023 Stores have always evolved in order to compete as times, technology and tastes change. And, most of all, to please customers. Access now➔ Trendline INSIDE RETAIL’S 2023 HOLIDAY SEASON Retailers are navigating supply chain bottlenecks while consumers face renewed concerns over the COVID-19 pandemic. * Daphne Howland/Retail Dive DESPITE BLACK FRIDAY BLOCKBUSTER, LULULEMON MAINTAINS ITS HOLIDAY OUTLOOK The brand continues to defy expectations, but may finally be approaching a plateau as competition rises and consumers remain cautious. Financial News * Daphne Howland/Retail Dive TORRID Q3 NET SALES DROP, SWINGS TO NET LOSS The apparel and accessories brand updated its full-year guidance again and permanently appointed Paula Dempsey as its new CFO. DTC * Courtesy of Amazon AMAZON DROPS VENMO USERS Jettisoning Venmo from the e-commerce giant’s marketplace is another strike against PayPal’s recent growth efforts. Operations * Permission granted by Pinterest PINTEREST TESTS BODY TYPE SEARCH FEATURE Powered by artificial intelligence, the company is using tech to increase body representation on its platform. Marketing * Access now➔ First Data Trendline THE BIGGEST PAYMENTS TRENDS IN RETAIL As the space rapidly shifts, the future is for anyone’s taking. Access now➔ Burst via Pexels Trendline THE EVOLUTION OF STORES IN 2023 Stores have always evolved in order to compete as times, technology and tastes change. And, most of all, to please customers. * Daphne Howland/Retail Dive GAMESTOP SALES SLIDE 9% BUT LOSS NARROWS The video game retailer this week gave CEO Ryan Cohen authority to manage the company’s investment portfolio in public and private markets. Financial News * Tijana Simic via Getty Images HALF OF U.S. CONSUMERS LEFT MOST OF THEIR SHOPPING FOR DECEMBER: REPORT Even though many retailers launched deals in October, a portion of holiday shoppers have waited until this month to start, according to a survey. Consumer Trends * Courtesy of Peloton PELOTON CHIEF MARKETING OFFICER RESIGNS Leslie Berland became the fitness company’s marketing chief in January, but is departing at the end of the year to join Verizon’s C-suite. Marketing * Permission granted by Dollar General HUNDREDS OF NEW STORES HELP PUSH DOLLAR GENERAL SALES UP 2.4% But the discount retailer is cutting back its expansion plans for next year as it aims to turn its business around. Operations * Courtesy of Vuori APPAREL RETAILERS DOMINATE PRIME CORRIDOR LEASING: REPORT Athleisure brands in particular are leading the way this year, with Lululemon and Vuori opening stores in popular shopping districts. Operations * Permission granted by Chewy CHEWY NAMES NEW CFO The DTC pet supplies retailer has been looking for someone to fill the role on a permanent basis after Mario Marte stepped down from the role in July. Operations * Permission granted by Transformco SEARS IS A SHELL OF ITS FORMER SELF. SO WHY IS IT REOPENING SOME STORES? The retailer, which once boasted some 3,500 stores, has slowly whittled down its footprint. But recent openings likely don’t signal a turnaround. Operations * Courtesy of Big Lots BIG LOTS CREATES NEW EXECUTIVE ROLE TO LEAD CLOSEOUT SOURCING In the position, Seth Marks will focus on “procuring outstanding products at exceptional values through unique closeout opportunities,” the retailer said. Operations * Courtesy of Amazon AMAZON CUTS REFERRAL FEES FOR SOME APPAREL SELLERS The retailer said the changes are meant to improve the speed of delivery and reduce total costs to serve. E-Commerce * Daphne Howland/Retail Dive CAN LULULEMON MAINTAIN ITS MOMENTUM? Ahead of the brand’s Q3 report this week, Wells Fargo analysts downgraded their stock outlook, while other analysts raised their price targets. Operations * Courtesy of Stitch Fix STITCH FIX SALES AND CUSTOMER COUNT DECLINE FURTHER, BUT LOSS NARROWS The apparel box e-retailer kept a grip on expenses and is making major operational changes to boost sales and profits, executives said Tuesday. Financial News * Daphne Howland/Retail Dive LOVESAC Q3 NET SALES JUMP 14.3% AMID STORE GROWTH The furniture brand — which is facing an SEC investigation due to accounting errors — reported showroom net sales increased 18.9%. DTC * Courtesy of the National Retail Federation NRF UPDATES CRIME REPORT TO ADDRESS FAULTY NUMBERS The group said it didn’t realize an outside assessment of organized retail crime had used an old NRF estimate of total inventory loss, including loss unrelated to theft. * Courtesy of Nicki Sebastian, ThirdLove THIRDLOVE LAUNCHES INTO SWIMWEAR Each new style comes in a black colorway, “the little black dress of swim,” Ra’el Cohen, the company’s co-founder and chief creative officer, told Retail Dive. Marketing * Daphne Howland/Retail Dive BEST BUY INCREASES RELIANCE ON DISTRIBUTION CENTERS FOR CUSTOMER DELIVERY By reducing the share of online orders shipped from stores, the retailer’s employees can focus more on customer-facing services, its CEO said. Operations * Courtesy of WHP Global THESE 5 PEOPLE CHANGED RETAIL. WHERE ARE THEY NOW? Some of the biggest names in the industry slowly fade from headlines. While others keep grabbing them for various reasons. Operations * Creative via Getty Images MORE HOLIDAY SHOPPERS TO BUY WITH SMALL BUSINESSES: SURVEY Interest in buying gifts in-store is higher at independent businesses than at some large retailers like Macy’s and Best Buy, according to a report. Consumer Trends * Permission granted by Rite Aid RITE AID PLANS TO SELL 79 MORE STORES The drugstore chain has been shedding leases as a way to optimize its portfolio following its Chapter 11 bankruptcy. Operations More stories Access now➔ First Data Trendline THE BIGGEST PAYMENTS TRENDS IN RETAIL As the space rapidly shifts, the future is for anyone’s taking. GET THE FREE NEWSLETTER Subscribe to Retail Dive for top news, trends & analysis Email: * Select Newsletter: Daily Dive M-F * Select Newsletter: DTC Daily M-F * Select Newsletter: Marketing Weekly Every Wednesday * Select Newsletter: Tech Weekly Every Thursday * Select Newsletter: Operations Weekly Every Monday * Select user consent: By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. Sign up A valid email address is required. Please select at least one newsletter. MOST POPULAR 1. Sears is a shell of its former self. So why is it reopening some stores? 2. Deep Dive The rise of the Stanley tumbler: How a 110-year-old brand achieved viral success 3. Winners and losers of Black Friday 2023 4. These 5 people changed retail. Where are they now? LIBRARY RESOURCES * Webinar - on demand How to Increase Your Online Conversion Rate Custom content for Bazaarvoice * Survey Report Fulfillment: Challenges and Opportunities for Today’s Brands Custom content for Radial * Playbook Level Up Your E-commerce Operation With Better Inventory Insights Custom content for Finale Inventory View all COMPANY ANNOUNCEMENTS * MINISO to Celebrate Milestone 100th US Store Opening in Orlando From MINISO * As 121M Consumers Shopped During Black Friday Weekend 2023, RetailNext’s Latest Report Shows F… From RetailNext * South Mill Champs Strengthens its Market Presence with the Acquisition of World Fresh Produce From South Mill Champs * poppi Leverages Crisp Data Solution to Measure How Digital Marketing Impacts In-Store Sales From Crisp View all | Post a press release WHAT WE’RE READING * Modern Retail Unpacked: How the FTC’s new guidelines could impact influencer marketing * Fortune FabFitFun, a $1 billion subscription box startup, frantically backpedals after a profane, pro–Elon Musk ad bombs * Footwear News Birkenstock Continues to Invest in US Retail Stores With Latest Opening in Miami View all EVENTS * 13 DEC Webinar | 2 p.m. ET Benefits of Implementing EV Charging for Fuel Retailers Presented by studioID and FLO * 13 DEC Webinar | 2 p.m. ET Riding the Data Wave? How to Get Actionable Insights in a Post-Cookie World Presented by studioID and Vericast * 14 DEC Webinar | 2 p.m. ET How Generative AI Can Transform Gray Work Presented by studioID and Quickbase * 22 JAN Webinar | 2 p.m. ET Are Retailers Prepared for the AI Era? Presented by studioID and Blue Yonder View all events INDUSTRY INTEL * Understanding Evolving CPG Buying Habits: Insights to Optimize Your Marketing Strategy Webinar - on demand • Provided by Tinuiti * The Loyalty Lift: Keep Your Customers Coming Back Webinar - on demand • Provided by Bloomreach * Preparing for Peak - Tackling Fraud & Abuse this Holiday Season Webinar - on demand • Provided by Akamai Access now➔ Ben White for Unsplash Trendline A LOOK AT THE 2023 HOLIDAY SHOPPING SEASON Retailers are navigating excess inventory and cooling consumer demand. 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