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MEGA SALE - FREE UPGRADES - 2ND HEAD + REALISTIC PAINT, ART. FINGERS + GEL
BREASTS + STANDING + ENH. MOUTH + EVO AND A CHOICE OF HEATING OR SOUND! - SALE
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 * Love Doll - FAQ


LOVE DOLL - FAQ


A LITTLE BACKGROUND ON LOVE DOLLS

Sales of love dolls have increased dramatically over the last few years in the
US - it seems like everyone is getting on the bandwagon.  We work with all
different types of people interested in getting a love doll from adventurous
couples spicing things up, to single dads who want to spend time focusing on
their kids instead of tackling the dating scene, to busy professionals who don’t
have room in their current life to deal with finding someone to members of the
armed forces staying faithful to their wives while stationed away from home.  We
even have collectors who purchase multiple dolls from us to grow their
collection.  We’ve learned one thing in this business - there is no one single
demographic that buys love dolls and we welcome all first time buyers to the
love doll community.


It is natural to be apprehensive when considering purchasing a love doll or sex
toy for the first time. If you’re new to shopping for sex toys and love dolls we
recommend first starting with the size of the doll or toy.  Would like something
handheld or perhaps the size of a small pillow?  Then head over to our Torsos &
Male Masturbators section and take a look.  Are you looking for something larger
and more lifelike?  Then visit our Realistic Sex Dolls section to look at dolls
in a range of sizes, shapes and styles.  From there you can narrow further by
size, price, manufacturer and more to find your perfect sex doll.

We recommend thoroughly reading through our FAQs, blog posts and our other
resources so you can get a better understanding of how love dolls work, how to
treat them and what you can expect from them.  Additionally, we are always here
to answer questions so please feel free to email us at
customerservice@anniesdollhouse.com or call us at 1-888-829-0889.


WHY DO I SEE SIMILAR LOVE DOLLS ON LOTS OF OTHER WEBSITES?

Annie’s Dollhouse is a sex doll marketplace - we work with the top love doll
manufacturers to bring only their most premium products directly to you.  We are
completely transparent - we believe it’s important that you know who is
producing your love doll and where it originates - after all this is your money!
 Some websites will show the same dolls and claim that they make the love dolls
themselves - this is untrue.  This deception is common place, which does
customers a disservice by being dishonest. At Annie's Dollhouse, we want you to
know exactly what you're getting and where your products are coming from.


WHY ARE LOVE DOLLS SO EXPENSIVE?

The materials used to create the love dolls are expensive and the process to
create the doll is time consuming as well as labor intensive.  Each full size
love doll has a metallic skeleton frame for human like movements and to enable
posability.  That skeleton sits inside the doll material (TPE or Silicone,
depending on the doll the customer selected). Every love doll is made-to-order
for a customer - we do not store dolls in inventory allowing them to gather
dust.  The dolls are freshly made each time to insure the highest quality for
our customers.

You may have seen the same pictures of our love dolls elsewhere on the web for
incredibly discounted prices.  As the sayings go “Buyer Beware” and “You Pay for
What You Get”.  Unfortunately, there are many fraudulent sites that show
pictures of real full-sized love dolls at a fraction of the cost - but what
arrives to your doorstep is something else entirely.  We’ve had many customers
come to us after being ripped off by these fraudulent sites, receiving plastic
inflatable dolls or cheap knock-off love dolls of inferior quality and toxic
materials after spending several hundred dollars.  These customers never get
their money back and the online scam sites unfortunately never get their due and
continue to operate, using inferior materials so they can produce dolls at low
costs and reap profits by extracting money from you. Beware of such traps!  

This is the reason Annie’s Dollhouse was started - to provide REAL quality love
dolls at more affordable prices from a safe, trustworthy American company.  


WHY DON’T YOU STOCK INFLATABLES?

While it might be a tad easier to just fold and store inflatables, they can’t
provide the level of satisfaction or realism our customers are expecting. It’s
simple, we want to provide our customers with the most realistic sexual
experience possible. We want them to feel the real.


HOW DURABLE ARE THE LOVE DOLLS?

Just like a luxury car, the more a love doll is well maintained and stored then
the longer the doll will last.  The materials that enable the love dolls to feel
so lifelike also mean that the material is more delicate than something like
wood or hard plastic.  Treat your doll like a lady and she will stay with you
for years to come.  For more details on doll maintenance and care please visit
our Doll Care section for more information.


ARE THE LOVE DOLLS SAFE?

We only work with manufacturers that use the best quality materials, mainly
premium grade silicone and TPE, for delivering custom dolls to your
specifications. Rest assured we don’t use hazardous ingredients or chemicals
that cause harm.  Both TPE and silicone are durable, soft, and totally safe, so
they won’t cause harm on coming in contact with skin and delicate parts of the
body.  It is important to clean your product after each use.  For more
information on product care and maintenance please visit our Care & Maintenance
section to learn more.


WHAT KIND OF LUBE SHOULD I USE WITH MY LOVE DOLL?

You should only use water-based lubricant on your toy or doll.  Any other
lubricant could breakdown the material of the product and shorten its life. For
your best experience, and for the care of your doll or toy, we do not recommend
using the products without lubricant.


IS CLIENT INFORMATION CONFIDENTIAL?

Absolutely! We understand that you have placed your trust and faith in us, which
we will always uphold. Any details provided by you are stored securely in our
database and no third party is allowed access to the information for targeting
emails or marketing products. We take your privacy very seriously.


ARE YOU DISCREET?

We realize it might be problematic if the contents are marked on the package,
which is why your package will arrive in an unmarked box to maintain your
privacy. Moreover, the purchase will appear under a business name (J & A
Commerce) on your bank statement, so that appropriate discretion is maintained.
However, we do send you an email, which is like an e-receipt stating we have
received the order and it is being processed.  The email is sent to the email
addressed used as part of the purchase/checkout process.


CAN THE LOVE DOLLS BE SENT AS GIFTS?

Our dolls make excellent gifts for friends and loved ones and you have a wide
range to choose from too. However, there are some restrictions in certain states
and countries that we need to comply with, so before you place the order, please
get in touch with us so we can provide the necessary information.


HOW DO I PLACE AN ORDER FOR A LOVE DOLL?

Browse through our collection of sex dolls, torsos and toys to view the
beautiful artistic pictures and read their descriptions. If you’re purchasing a
doll, select the options for the doll that you would like and click on the “Add
to Cart” button located near the product description.  You will see a
confirmation that the doll was added to your cart and you can either continue
shopping or checkout to make your purchase.  If you choose to checkout then you
will be taken to a secure payment gateway for the transaction to be processed.


WHAT ARE THE DIFFERENT TYPES OF PAYMENTS ARE ACCEPTED?

Your convenience is what matters the most – we have options for multiple modes
of payment such as Debit card, Credit card and so on.  Although it is not
compulsory to have a PayPal account for shopping at Annie’s Dollhouse, we
recommend you create one to make the transaction simpler as PayPal is a
universal and secure payment gateway and it is beneficial to have an account for
future use.


ARE MONETARY TRANSACTIONS SAFE?

Yes, we have gone to great lengths and taken utmost precautions to guarantee
that all monetary transactions routed through our website is 100% secure. Our
SSL certificate is updated and protects against all kinds of violations.


HOW LONG DOES IT TAKE FOR MY ORDER TO BE COMPLETED?

Once your order is placed, we send the specifics of your order to the production
team and give them the green light to begin working on the doll. It usually
takes about 7 to 10 days for your doll to be crafted to perfection. You'll be
sent photos for your review and, once you approve the doll to be shipped, you
will receive a tracking number so you can prepare for your package's arrival.


WHAT ARE YOUR SHIPPING CHARGES?  WHEN IS THE ORDER DELIVERED?

Shipping is free for deliveries within the United States. If you are situated
outside the U.S., please contact us to know more about shipping rates. The fees
are nominal and depending on where the doll will be shipped. It takes about 5 to
7 days for an order to be delivered, but based on your location or any severe
weather it might take longer. We do our best to adhere to stipulated deadlines,
avoid delays, and ship your order as soon as possible.


CAN A CUSTOMER PAY IN INSTALLMENTS?

Yes, there are two ways to purchase a doll through installments.  First, you
have the option to use Paypal credit. For more information please see Paypal’s
page on how this option works:
https://www.billmelater.com/cm/paypal/landers/17ppcACQ.html

Secondly, we offer layaway plans.  Depending on the size of your purchase we can
offer a multi-payment plan over the course of two months. Once all the payments
are complete we would process your order and the production team would begin
crafting your doll.  Please contact us directly to set up a layaway plan or for
further details.


CAN YOU ISSUE A REFUND? IS IT POSSIBLE TO CANCEL AN ORDER?

Due to health and hygiene reasons, since we sell intimate adult products, we are
unable to offer an exchange or refund or accept returns under any circumstances.
As per our policy, cancelling an order after 24 hours will have a 20%
cancellation fee. And cancelling 72 hours after your order will have a 30%
cancellation fee. Please also be aware that highly customized dolls cannot be
cancelled.


CAN THE SHIPMENTS BE DIRECTED TO A P.O. BOX?

We use third party carriers for shipments (including FedEx and DHL), which is
why it is not possible to deliver to a PO Box. However, there are arrangements
where the carrier can detain your package at a nearby store or shipping hub and
you can pick it up from there. We can provide the names of carriers associated
with us so you can discuss alternate delivery options.


I MAY BE OUT OF TOWN ON THE DAY MY PACKAGE IS SUPPOSED TO BE DELIVERED. HOW DO I
MAKE ARRANGEMENTS?

Once your love doll is shipped with an assigned tracking number you can simply
contact the shipper (FedEx) with your tracking number and make arrangements for
the carrier to hold your package at a nearby store or shipping hub where you can
then obtain your package.


CAN YOU CREATE A COMPLETELY CUSTOM LOVE DOLL?

Of course! If you aren't able to create a doll to your liking in our design your
CUSTOM SEX DOLL section then we can work with you to create a custom sex doll
from scratch. Email us at customerservice@anniesdollhouse.com with your request
and pictures of what you would like to create and your budget. Original dolls
built from scratch cost upwards of $5-10K depending on the size, material and
customizations.



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