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 * Beamo Portal

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How can we help?
Search our knowledge base for answers to common questions or contact through the
request form. Business hour: 8:00 am - 5:00 pm/KST Weekdays excluding Korean
National holidays.




GETTING STARTED

Everything you need to know to start using Beamo!

WHAT'S NEW

Learn more about Beamo's new features here.


FEATURED ARTICLES

September 7, 2021
Preparing the site survey

1. Preparing the requirements The following ite...

September 14, 2021
Adding tags in the 3D Workspace

Introduction Tags highlight the 3D workspace. T...

September 10, 2021
Measuring objects off the floor

Introduction You can measure the objects which ...

September 7, 2021
Understanding the data hierarchy

Introduction Understanding the data structure o...

September 8, 2021
Understanding Teams

Users are grouped together under a common proje...

September 7, 2021
User Roles & Permissions

    SuperAdmin SiteManager TeamAdmin Surveyo...


FAQ

1. What is Beamo?
Beamo is an enterprise-grade digital twin solution for mission-critical
facilities and sites. The Beamo app is a survey app that allows users to take a
360° photo of any space and create a digital twin in minutes, with no technical
knowledge required. the Beamo portal allows users to collaborate with
stakeholders on the digital twin with a sense of realism as if you were on site.
2. How can I download Beamo?
You can find us on the App store under "Beamo.ai". To access the web portal, no
download is required. You will need to create your account to log in.
3. How can I create my account?
You'll receive an invitation email with an account creation link when your admin
invite you to the Beamo. Simply click the link and create your account.
4. How can I conduct the site survey? Do I need special skill or equipment for
it?
Anyone can easily start a site survey with iPhone with a Beamo app downloaded, a
360-degree camera, and a tripod (included in the Beamo starter kit).
5. Can I share a certain part of my digital twin with external users?
You can share your digital twin with external users by selecting only the
necessary information while securing your site's confidential information.


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