www.marriott.com Open in urlscan Pro
69.192.160.86  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Best Rate Guarantee
Travel with confidence during COVID-19.
Travel with confidence during COVID-19:
  Best Rate Guarantee
  Flexible Cancellation
  Commitment to Clean
  Travel Guidance
Skip Main Navigation


Menu
Marriott Bonvoy
 * * English
 * Help
 * My Trips
 * Sign In or Join

Back

 * Find & Reserve
   
   Loading...
   
   Loading...
   
   CLOSE

 * Special Offers
   
   Loading...
   
   Loading...
   
   Loading...
   
   CLOSE

 * Vacations
   
   Loading...
   
   Loading...
   
   Loading...
   
   CLOSE

 * Our Brands
   
   Loading...
   
   CLOSE

 * Our Credit Cards

 * About Marriott Bonvoy
   
   Loading...
   
   Loading...
   
   Loading...
   
   CLOSE

CLOSE


PRIVACY CENTER

Print Page

Last Updated: August 20, 2021


MARRIOTT GROUP GLOBAL PRIVACY STATEMENT

The Marriott Group values you as our guest and recognizes that privacy is
important to you. We want you to be familiar with how we collect, use, and
disclose your Personal and Other Data (collectively, “Data”).

Data Covered by this Privacy Statement
The Data We Collect
Cookies and Other Data
How and Where We Collect Your Data
Why We Collect Your Data
How and When We Share Your Data
Your Data, Your Choices: Your Privacy Preferences & Rights
Other Important Provisions
Contact Us
Related Links


CALIFORNIA PRIVACY STATEMENT

Read the Marriott Group California Consumer Privacy Statement.




PRIVACY PREFERENCES

At Marriott, we respect your privacy and want to provide you with the options,
information, and choices below to express your preferences: what and how much
you share with us and when and how you hear from us.


COOKIE PREFERENCES

Open

We want to learn what is relevant to you and ensure you have a personalized
experience. As described in more detail in our Global Privacy Statement, we use
digital tools like cookies and tags on our webpages. Cookies also help us
provide, protect, and improve our services. To adjust your preferences, please
visit our Tracking Preferences page.


COMMUNICATION PREFERENCES

Open

We want to engage with you in a way that is valuable to you, including how often
you want to hear from us. To set your preferences, please sign in to your
loyalty account profile and select Communication Preferences. To unsubscribe,
use the link at the bottom of any of our communications to you. NOTE: Even if
you choose to opt out of communications, we will continue to send you
transactional messages, such as information about your reservations or stays,
including confirmation and pre-arrival emails, or account security updates.


DATA SHARING PREFERENCES

Open

Notice for California and Nevada Residents: To update your data sharing
preferences under the California Consumer Privacy Act (CAL. CIV. CODE § 1798.135
(a)(1)) or the Nevada Privacy Law (NRS Ch. 603A, Sec. 2(2)), please:

1. Submit your preferences.

2. Visit our tracking preferences link.

Read the Marriott Group California Consumer Privacy Statement.




PRIVACY RIGHTS

Open

If you would like to request access, or to change, delete, or restrict the use
or object to the processing of your Personal Data that you have previously
provided to us, or if you would like to receive an electronic copy of your
Personal Data for purposes of transmitting it to another company (to the extent
these rights are provided to you by law), please complete this form. If you have
any questions about the form or our process, feel free to contact us at
privacy@marriott.com, or by mail at:

Marriott International, Inc.
Global Compliance, Privacy
10400 Fernwood Road
Bethesda, MD 20817
United States of America

EEA Contact Information:
Luxury Reservations Limited
10 Earlsfort Terrace
Dublin D02 T380
Ireland

For your protection, we only fulfill requests for the personal data associated
with the email address and/or loyalty account number that you identify in your
request, and we may need to verify your identity before fulfilling certain
requests. When permitted by law, we may charge an appropriate fee to cover the
costs of responding to your request.

Marriott acknowledges and respects our guests’ privacy and we will try to comply
with your request as soon as reasonably practicable and consistent with
applicable law.




LANGUAGES

Open

 * English
 * العربية
 * Français canadien
 * Nederlands
 * Français
 * ქართული
 * Deutsch
 * Indonesia
 * Italiano
 * 日本語
 * 한국어
 * Malaysia
 * polski
 * Português
 * Русский
 * 中文
 * Español
 * ภาษาไทย
 * Türkçe
 * English (Nigeria)




DATA COVERED BY THIS PRIVACY STATEMENT



This Privacy Statement describes the privacy practices of the Marriott Group for
data that we collect:

 * through websites operated by us from which you are accessing this Privacy
   Statement, including Marriott.com and other websites owned or controlled by
   the Marriott Group (collectively, the Websites);
 * through the software applications made available by us for use on or through
   computers and mobile devices (the Apps);
 * through our social media pages that we control from which you are accessing
   this Privacy Statement (collectively, our Social Media Pages);
 * through email messages that we send you that link to this Privacy Statement
   and through your communications with us online or in person;
 * from third parties such as Authorized Licensees, Owners and Franchisees, and
   Other Sources, such as public databases, marketing partners and other third
   parties; and
 * when you visit or stay as a guest at one of our properties, or at homes and
   villas offered on the Homes and Villas by Marriott International platform
   (Homes and Villas), or through other offline interactions (collectively,
   Property Visits and Offline Interactions).

Collectively, we refer to the Websites, the Apps, and our Social Media Pages, as
the “Online Services” and, together with the Property Visits and Offline
Interactions, the “Services.”

Back to top




THE DATA WE COLLECT



At touchpoints throughout your guest journey, we collect Personal Data in
accordance with the law, and to serve you better. Personal Data is information
that may identify you as an individual or relate to you as an identifiable
individual. We collect and process the following types of Personal Data about
you:

 *  Name
 *  Gender
 *  Postal address
 *  Telephone number
 *  Email address
 *  Financial information (such as credit and debit card number or other payment
   data)
 *  Language preference
 *  Date and place of birth
 *  Nationality, passport, visa, or other government-issued identification data
 *  Important dates: birthdays, anniversaries, and special occasions
 *  Membership or loyalty program data (including co-branded payment cards,
   travel partner program affiliations)
 *  Employer details (for business-related bookings)
 *  Travel itinerary, tour group, or activity data
 *  Prior guest stays or interactions, goods and services purchased, special
   service and amenity requests
 *  Social media account ID, profile photo and other data publicly available, or
   data made available by linking your social media and loyalty accounts

In more limited circumstances, we may also collect:

 * Data about family members and companions, names, and ages of children
 * Biometric data
 * Images, video and audio data via: (a) security cameras located in public
   areas, such as hallways and lobbies, in our properties; and (b) body-worn
   cameras carried by our loss prevention officers and other security personnel

We may also collect information about your Preferences that we use to make your
current and future stays and experience with us more enjoyable, including
information about your interests and other relevant information that we learn
about you during your stay. This may also include any likes and dislikes about
our services that you tell us about so that we can improve our services, and
specific dietary, health restrictions or personal needs to ensure your
wellbeing. We may also collect your “Personal Preferences,” that may include
details of your special anniversaries (such as your birthday or wedding
anniversary), what type of activities you prefer to take part in when staying
with us, and your hobbies. Personal Preferences may also include details about
who you usually travel with, their relationship to you, and your marital status.

If you submit any Personal Data about other people to us or our Service
Providers (e.g., if you make a reservation for another individual), you
represent that you have the authority to do so and you permit us to use the data
in accordance with this Privacy Statement.

Back to top




COOKIES AND OTHER DATA



We may also collect “Other Data” that generally do not reveal your specific
identity or do not directly relate to an identified individual. To the extent
Other Data reveal your specific identity or relate to an individual, we will
treat Other Data as Personal Data. Other Data include:

 * Your browser or device. We collect certain data through your browser or
   automatically through your device, such as your Media Access Control (MAC)
   address, computer type (Windows or Apple), screen resolution, operating
   system name and version, device manufacturer and model, language, internet
   browser type and version and the name and version of the Online Services
   (such as the Apps) you are using. We use this data to ensure that the Online
   Services function properly.
 * Your use of the Apps. We collect certain data when you download and use an
   App, such as App usage data, the date and time the App on your device
   accesses our servers, and what data and files have been downloaded to the App
   based on your device number. We use this data to ensure that the Online
   Services function properly. Our Apps may contain software development kits
   (SDKs) from third parties which may collect and transmit Other Data to enable
   various features in the App. We may also collect mobile device advertising
   identifiers to enhance and personalize your experience and deliver relevant
   products, content, or ads to show you on our Website, Apps, or external
   advertising.
   * Changing Your App Preferences for Collecting Mobile Device Advertising
     Identifiers. You can set your preferences in our Bonvoy™ Mobile App by
     logging into the app, going to the “Account” section of the app, select the
     settings button (circle gear icon) in the upper right-hand corner of the
     Account section, select your “Communication Preferences” and then, “Offers
     from our Partners.” In addition, you can reset advertising identifiers or
     disable them within your mobile device’s privacy settings.
   * Optional App Features. Our Apps may contain optional features made
     available to developers by the device’s operating system. To improve your
     experience, we may require your permission for the use of your device’s
     location, camera, or other functions (e.g. using your device’s camera to
     capture your credit card information). You may choose not to allow the use
     of such functions, in which case the App features relying on such functions
     may not be available to you. Go to your device’s settings to manage these
     permissions.
 * Cookies. We collect certain data from cookies, which are pieces of data
   stored directly on the computer or mobile device that you are using. Cookies
   allow us to collect browser type, time spent on the Online Services, pages
   visited, referring URL, language preferences, and other aggregated traffic
   data. We use functional cookies to obtain the data for security purposes, to
   facilitate navigation, to display content more effectively, to collect
   statistical data, to personalize your experience while using the Online
   Services, and to recognize your computer to assist your use of the Online
   Services. We also gather statistical cookie data about use of the Online
   Services to continually improve design and functionality, understand how they
   are used and assist us with resolving questions. Advertising cookies further
   allow us to select which advertisements or offers are most likely to appeal
   to you and display them while you are using the Online Services. We also use
   them to send marketing emails and to track responses to online advertisements
   and marketing emails. You can learn more about cookies at:
   http://www.allaboutcookies.org/manage-cookies/index.html.
   * Manage Cookie Preferences:
     * You can choose whether to accept cookies by managing your tracking
       preferences by clicking on “Tracking Preferences” located at the bottom
       of our home page or by changing the settings on your browser. If,
       however, you do not accept cookies, you may experience some inconvenience
       in your use of the Online Services. For example, we will not be able to
       recognize your computer, and you will need to log in every time you
       visit. You also will not receive advertising or other offers from us that
       are relevant to your interests and needs. At this time, we do not respond
       to browser “Do-Not-Track” signals.
   * Third Party Advertising:
     * We may use third-party advertising companies to serve advertisements
       regarding goods and services that may interest you when you access and
       use the Online Services, other websites, or online services. To serve
       such advertisements, these companies place or recognize a unique cookie
       on your browser (including through use of pixel tags). If you would like
       more information about this practice, and to learn about your choices in
       connection with it, please visit
       http://www.networkadvertising.org/managing/opt_out.asp and
       http://www.aboutads.info/.
   * Pixel Tags and other similar technologies. We collect data from pixel tags
     (also known as web beacons and clear GIFs), which are used with some Online
     Services to, among other things, track the actions of users of the Online
     Services (including email recipients), measure the success of our marketing
     campaigns, and compile statistics about usage of the Online Services.
   * Analytics. We collect data through Google Analytics and Adobe Analytics,
     which use cookies and technologies to collect and analyze data about use of
     the Services. These services collect data regarding the use of other
     websites, apps, and online resources. You can learn about Google’s
     practices by going to www.google.com/policies/privacy/‌partners/ and opt
     out by downloading the Google Analytics opt out browser add-on, available
     at https://tools.google.com/dlpage/gaoptout. You can learn more about Adobe
     and opt out by visiting http://www.adobe.com/privacy/opt-out.html.
   * Your IP Address. We collect your IP address, a number that is automatically
     assigned to the device that you are using by your Internet Service Provider
     (ISP). An IP address is identified and logged automatically in our server
     log files when a user accesses the Online Services, along with the time of
     the visit and the pages that were visited. We use IP addresses to calculate
     usage levels, diagnose server problems and administer the Online Services.
     We also may derive your approximate location from your IP address.
   * Aggregated and Segmented Data. We may aggregate data that we collect, and
     this aggregated data will not personally identify you or any other user. We
     may also use both Personal Data and Other Data to divide customers into
     segments, or groups, in order to provide more relevant advertising.
   * Precise Location-Based Services. With your consent, we may collect the
     precise physical location of your device by using satellite, cell phone
     tower, Wi-Fi signals, or other technologies. We will collect this data if
     you opt-in through the App or other program (either during your initial
     login or later) to improve special offers and to enable location-driven
     capabilities on your device. If you have opted-in to share your location,
     the App or other program will continue to collect location data based on
     how you chose to share the data.
     * Precise Location Opt-Out: The user can specify via the device’s operating
       system to always share location, only when the App is in use, or never.
       If you choose only when the App is in use, we will have access to the
       data until you log off or close the application or if you use your
       phone’s or other device’s settings to disable location capabilities for
       the Bonvoy™ App or other program.
   
   Back to top




HOW AND WHERE WE COLLECT YOUR DATA



This Privacy Statement describes the privacy practices of the Marriott Group for
Personal and Other Data that we collect through the following:

 * Marriott Group. We collect Personal Data and Other Data from other companies
   within the Marriott Group for the purposes described in this Privacy
   Statement, such as providing and personalizing the Services, communicating
   with you, facilitating the loyalty programs and to accomplish our business
   purposes.
 * Owners, Franchisees & Joint Ventures. We collect Personal Data and Other Data
   from Owners of Marriott Group branded properties that we manage, from
   Franchisees of Marriott Group branded properties that are independently owned
   and operated under a franchise agreement with us, and from Joint Venture
   Partners. Owners and Franchisees are independent from the Marriott Group.
   Franchisees include their third party operators and management companies.
 * Homes and Villas Property Management Companies. We collect Personal Data and
   Other Data from companies and their service providers who manage Homes and
   Villas properties, your booking of Homes and Villas, and provide additional
   support to you during your stay at Homes and Villas (“Homes and Villas
   Property Management Companies”). Homes and Villas Property Management
   Companies are independent from the Marriott Group.
 * Authorized Licensees. We collect Personal Data and Other Data from companies
   when we enter into a license or similar agreement to sell goods and services
   under a Marriott Group brand (“Authorized Licensees”). Examples of Authorized
   Licensees include our time share partner, Marriott Vacations Worldwide
   Corporation, Cruise Yacht Optco Ltd. d/b/a The Ritz-Carlton Yacht Collection,
   developers of Marriott Group branded real estate, and co-branded credit card
   partners. Authorized Licensees are independent from the Marriott Group.
 * On-Property and/or Travel Providers. We may collect your Personal Data and
   Other Data from spa, restaurant, health club, concierge, and other outlets at
   our properties.
 * Linked Accounts. We collect Personal Data and Other Data when you use your
   loyalty program number or Online Services login to receive or register for
   certain third party services. These companies include businesses such as
   airlines and rental car providers, and restaurant reservation and car
   services partners. Additionally, your social media account provider allows
   you to connect your social media account to your Online Services account or
   log into your Online Services account from your social media account. When
   you enroll in those services, we disclose your Personal Data and Other Data
   to those third parties. If you do not want us to collect your Personal Data
   or Other Data in this way, do not provide your loyalty program number to
   third parties, do not use your Online Services login to register for
   third-party promotions and do not connect your Online Services account with
   accounts on third-party services.
 * Promotional Activity. We collect Personal Data and Other Data from with third
   parties who may provide promotions to you, such as sweepstakes, contests, or
   other offers.
 * eFolio Program. If you are an employee of a company that participates in the
   Marriott Group eFolio Program and book your room using a company corporate
   code or pay for your expenses using a corporate credit card, we may collect
   Personal Data and Other Data related to your stay or employment. This Privacy
   Statement does not apply to the handling of your Personal Data by your
   employer, credit card company or bank, and we are not responsible for their
   practices.
 * Other Sources & Service Providers. We collect Personal Data and Other Data
   from various third parties, such as public databases, joint marketing
   partners and online travel agencies (OTAs).
 * Online Services. We collect Personal or Other Data when you interact with our
   Online Services, by performing such actions as, but not limited to, browsing,
   making a reservation, purchasing goods and services from our Websites or
   Apps, communicating with us or otherwise connecting with us or posting to
   social media pages, or signing up for a newsletter or participating in a
   survey, contest or promotional offer.
 * Customer Care Centers. We collect Personal Data when you make a reservation
   over the phone, communicate with us by email, fax, or via online chat
   services or contact customer service. These communications may be recorded
   for purposes of quality assurance and training.
 * Internet-Connected Devices. We collect Personal and Other Data from
   internet-connected devices available in our properties. For example, when you
   connect a device to the hotel’s internet, or when a smart home assistant may
   be available for your use to tailor your accommodations and experience.

Back to top




WHY WE COLLECT YOUR DATA (LEGAL BASIS)

PURPOSEDESCRIPTION OF ACTIVITIES ASSOCIATED WITH PURPOSELEGAL BASESBooking &
Guest RegistrationThere are a number of activities associated with this purpose,
such as: facilitating reservations and bookings of hotel accommodations and
related services; engaging in pre‑arrival communications (logistics, changes,
preferences, etc.); and processing payments and security deposits.

Performance of contract for the individual with the guest booking the room

Legitimate interests for the individual booking the room, for example, honoring
his/her preferences, as well as for any individuals accompanying the primary
guest (e.g., spouse, children, friends)

Legal obligations relating to financial transactions, such as the obligation to
maintain books and records

On-Site Reception & Stay ServicesThere are a number of activities associated
with this purpose, such as: facilitating check-in and check-out; processing
payments; providing consistent and personalized service and advice about the
on-site services (based on past usage or expressed preferences); providing
concierge, luggage storage and parking services; making arrangements with
third‑party providers on behalf of guests (such as coordinating tours and other
sightseeing excursions; arranging taxi, shuttle and chauffeur services; and
facilitating reservations and bookings at restaurants and events); administering
and facilitating access to Wi-Fi, TV and other connectivity services (including
access to business center amenities, such as fax and photocopying services) and
entertainment systems (such as PlayStations and music players); facilitating
in-room dining (including taking into account any dietary, health restrictions
or other personal needs expressed by the guest); housekeeping services
(including preferences for special pillows, duvets and other amenities expressed
by the guest) and dry-cleaning services; handling customer requests, inquiries
and complaints; and determining eligibility for age‑restricted goods and
services (such as alcohol or in-room adult entertainment).

Performance of contract, such as processing payments

Legitimate interests, such as honoring the guest’s preferences (e.g., for a room
near the elevator or on a top floor)

Consent, such as collecting information regarding dietary preferences that the
guest chooses to provide

Legal obligations, such as collecting national ID numbers where legally required

Conferences & EventsThere are a number of activities associated with this
purpose, such as: communicating with customers about conferences and other event
planning (“Events”); facilitating reservation and bookings of Events; engaging
in pre Event communications (logistics, accommodations, changes, etc.);
preparing for and coordinating Events in accordance with customer instructions,
expectations and preferences; facilitating catering; communicating about billing
and recovering amounts owed; processing payments and security deposits;
performing credit checks; handling customer requests, inquiries and complaints;
and communicating with participants during Events.

Performance of contract, such as collecting information regarding a planned
Event

Legitimate interests, such as responding to customer complaints or concerns
relating to an Event

Legal obligations relating to financial transactions, such as the obligation to
maintain books and records

Marriott Operations & General BusinessThere are a number of activities
associated with this purpose, such as: administering customer-care services to
facilitate and address inquiries, comments and complaints about any of our
services (such as in person, through phone lines, email, or on social media);
handling security and fraud prevention; administering online services (including
troubleshooting, data analysis, testing, system maintenance, support, reporting
and the hosting of data); monitoring and analyzing usage of services and using
data analytics to improve services, marketing, programs, overall customer
experience, gathering feedback, carrying out pilot programs for potential new
services and both developing new and improving existing services; and
facilitating mergers, acquisitions and other reorganizations and restructurings
of our business (including prospective transactions).

Performance of contract, such as ensuring that online services are functioning
so that individuals can make reservations or manage loyalty accounts

Legitimate interests, such as responding to customer complaints and concerns
which may include, where applicable law permits, recording customer service
calls

Consent, such as for marketing programs

Legal obligations relating to financial transactions, such as the obligation to
maintain books and records

Emergency & Incident ResponseThere are a number of activities associated with
this purpose, such as: ensuring the security of on-site services; responding to,
handling and documenting on-site accidents and medical and other emergencies
(including facilitating in‑house doctor services); actively monitoring
properties to ensure adequate incident prevention, response and documentation
(including CCTV); requesting assistance from emergency services; and sending
notifications and alerts in the event of incidents or emergencies (such as via
SMS, email, call, audio-visual device prompts, etc.).

Performance of contract, such as ensuring the safety of guests and personnel
through interactions with on-site security personnel

Legitimate interests, such as monitoring properties through CCTV to ensure the
safety of guests and personnel

Legal obligations, such as documenting on‑site accidents

Individuals’ vital interests, such as contacting medical or emergency services
for an ill guest

Legal & ComplianceThere are a number of activities associated with this purpose,
such as: complying with applicable laws; complying with legal processes;
responding to requests from public and government authorities; meeting national
security or law enforcement requirements; enforcing our terms and conditions;
protecting our operations; protecting the rights, privacy, safety, or property
of the Marriott Group, guests, visitors and other relevant individuals; and
allowing us to pursue available legal remedies and limiting the damages that
Marriott may sustain.

Legal obligations, such as complying with legal processes

Legitimate interests, such as enforcing terms and conditions to protect
trademarks

Individuals’ vital interests, such as contacting emergency services in case of
disturbances and incidents involving guests

Spa, Beauty, Golf, & Fitness ServicesThere are a number of activities associated
with this purpose, such as: facilitating reservations and bookings; determining
eligibility for services; honoring disability or other health-related
restrictions and providing appropriate and safe activities, services and
treatments; providing consistent and personalized service based on past usage
and preferences expressed by the individual; processing payments; arranging
requested professionals for specific treatments and services; and handling
customer requests, inquiries and complaints.

Performance of contract, such as processing payments

Consent, such as collecting information about back problems when providing
massage services

Legitimate interests, such as providing personalized services (e.g., offering
golfing opportunities based on past activity)

Legal obligations relating to financial transactions, such as the obligation to
maintain books and records

Individuals’ vital interests (e.g., when an individual becomes ill while using
the fitness equipment)

Food & Beverage ServicesThere are a number of activities associated with this
purpose, such as: facilitating reservations; honoring dietary preferences;
providing consistent and personalized service based on past usage and
preferences expressed by the individual; processing payments; arranging
reservations; and handling customer requests, inquiries, and complaints.

Performance of contract, such as processing payments

Consent, such as collecting information about dietary, health  restrictions, or
personal needs of a guest when ordering food

Legitimate interests, such as providing personalized services (e.g., offering
red wine to a guest based on previous requests)

Legal obligations relating to financial transactions, such as the obligation to
maintain books and records

Individuals’ vital interests (e.g., when an individual becomes ill in one of the
restaurants)

Child-Related Services (for Parents & Legal Guardians)There are a number of
activities associated with this purpose, such as: facilitating babysitting/hotel
nanny, kids club and junior golf program services; facilitating reservations and
bookings; preparing for and coordinating hotel accommodations and services in
accordance with guest preferences, instructions and expectations; payment and
billing services; dining services (for example, special menus for children or
special discounts for breakfast for children under a certain age).

Performance of contract, such as having a child of a certain age stay in the
room with his/her parents may amount to extra charges or discounts

Consent of parent or legal guardian, such as accommodating needs of children

Legitimate interests, such as providing a crib or child-sized bathrobes and
other amenities for children

Legal obligations relating to financial transactions, such as the obligation to
maintain books and records

Individuals’ vital interests, such as when a child becomes ill while
participating in kids’ club

Loyalty Programs, Accounts, & Relationship ManagementThere are a number of
activities associated with this purpose, such as: registering users in loyalty
and other client account programs and payment card programs; determining
eligibility for various programs and related services; administering loyalty
programs; providing consistent and personalized service based on past usage and
the preferences expressed by members; ensuring access to Online Services;
processing payments; notifying members about changes to programs, terms and
conditions; and handling members’ requests, inquiries and complaints.

Performance of contract, such as assessing points and distributing benefits

Consent, such as honoring the mode of communication preferences (e.g., email,
SMS)

Legitimate interests, such as managing members’ choices regarding how they wish
to earn, track, and use points

Legal obligations relating to financial transactions such as the obligation to
maintain books and records

Marketing, Promotions, Contests & Third Party ProductsThere are a number of
activities associated with this purpose, such as: communicating about products
and services that may be of interest to guests; providing personalized
advertisements for products and services on selected websites; facilitating
participation in sweepstakes, contests and other promotions (such as best
vacation photo contests on social media); and handling customer requests,
inquiries and complaints.

Performance of a contract, such as fulfilling obligations associated with a
contest

Consent, such as honoring the mode of communication preferences (e.g., email,
SMS)

Legitimate interests, such as providing advertisements for similar products and
services

Legal obligations, such as handling information consistent with rules relating
to sweepstakes


MORE INFORMATION ABOUT YOUR PERSONAL PREFERENCES



Our goal is to serve you better and meet your expectations and preferred level
of hospitality at each stage, from the moment that you book with us through to
when you check out. See below to learn more.



PERSONAL PREFERENCESPURPOSESLEGAL BASESAnniversariesWhen you stay with us, we
want to help you celebrate any special occasion, such as an anniversary,
birthday. For example, we may make a note of these dates to allow us to provide
you with a birthday or anniversary gift.Consent, where applicableActivity type
and hobbies (such as trips to beach, babysitting, fitness, travel and
transportation details, kids club theater, restaurant etc.)We want to ensure
that we provide you with services that enhance your Marriott experience. To do
this, we may retain your preferences about the types of activities that you like
to take part in, so that we can ensure we are able to offer you similar
experiences when you stay with us in the future.Consent, where
applicableRelationships (husband, wife, son, daughter, etc.)We understand that
your Preferences may change depending on who you are traveling with (such as
your preferred room type). We may keep a record of your relationships to assist
us with making your Marriott stay as comfortable as possible. For example, if we
know you are traveling with small children, we can proactively plan for
additional accommodations such as a crib or roll-away bed.

Legitimate interest, in order to provide you with exceptional service

Consent, where applicable

Preferences for properties, clubs, and facilitiesWhen you are staying with us,
we want to make sure that we can provide you with services to enhance your
Marriott experience. To do this, we may retain your preferences for our
properties, clubs, and facilities, based on your past stay preferences, of our
kids’ clubs, nanny services, spa and beauty services, golf, restaurant, and
fitness facilities.

Legitimate interest, in order to provide you with exceptional service

Consent, where applicable

Dietary preferencesWhen you stay with us, we want to ensure that you are safe,
that we are looking after your wellbeing, and to provide you with services to
enhance your Marriott experience. For example, we may make a note of your dining
or beverage preferences so that we are prepared if you request room service or
dine at one of our cafes or restaurants.

Legitimate interest, in order to provide you with exceptional service

Consent, where applicable

Back to top




HOW AND WHEN WE SHARE YOUR DATA



Our goal is to provide you with the highest level of hospitality and Services,
and to do so, we may share Personal Data and Other Data with the following:

 * Marriott Group. We disclose Personal Data and Other Data to other companies
   within the Marriott Group for the purposes described in this Privacy
   Statement, such as providing and personalizing the Services, communicating
   with you, facilitating the loyalty programs and to accomplish our business
   purposes. We share your Personal Data and Other Data used for making
   reservations with the applicable property and Marriott entity to fulfil and
   complete your reservation.
 * Franchisees. We disclose Personal Data and Other Data to Franchisees of
   Marriott Group branded properties for the purposes described in this Global
   Privacy Statement. Franchisees have a limited right to use certain Personal
   Data for their own purposes and therefore qualify as independent data
   controllers for the following processing: Franchisees manage and coordinate
   your stay at hotels that they operate so they may use your Personal Data for
   that purpose. Franchisees may also use your Personal Data for compliance with
   their own legal obligations, including maintaining books & records and other
   compliance obligations.
 * Owners: We disclose Personal Data and Other Data to Owners of Marriott Group
   branded properties for the purposes described in this Global Privacy
   Statement. Owners have a limited right to use certain Personal Data for their
   own purposes and therefore qualify as independent data controllers for the
   following processing: Owners may use your Personal Data for complying with
   their own legal obligations, including maintaining books & records and other
   compliance obligations.
 * Homes and Villas Property Management Companies. We disclose Personal Data and
   Other Data to Homes and Villas Property Management Companies and their
   service providers for the purpose described in this Privacy Statement, such
   as providing, facilitating, and personalizing the Services, facilitating the
   loyalty programs and their own marketing.
 * Authorized Licensees. Where allowed by law we disclose Personal Data and
   Other Data to our Authorized Licensees, including Marriott Vacations
   Worldwide, Ritz-Carlton Yacht Collection, Marriott Group branded real estate,
   co-branded credit cards from American Express, Chase and other banks, for the
   purposes described in this Privacy Statement, such as providing and
   personalizing the Services, fulfilling your requests and providing their own
   marketing. For example, this sharing enables you to purchase Marriott branded
   goods and services, including time share properties and Marriott Group
   branded real estate.
 * On-Property and/or Travel Providers. We may share your information with spa,
   restaurant, health club, concierge and other outlets at our properties to
   provide you with services and their own marketing such as with Disney
   Destinations, LLC and Walt Disney Travel Company when you stay at one of our
   properties affiliated with Walt Disney World®. This sharing also enables us
   to provide you with a single source for purchasing packages that include
   travel-related services, such as airline tickets, rental cars, and vacation
   packages.
 * Linked Accounts. We partner with certain third parties that allow you to
   enroll in their services. For example, certain companies allow you to use
   your loyalty program number or Online Services login to receive or register
   for their services. These companies include businesses such as airlines and
   rental car providers, and restaurant reservation and car services partners.
   Additionally, your social media account provider allows you to connect your
   social media account to your Online Services account or log into your Online
   Services account from your social media account. When you enroll in those
   services, we disclose your Personal Data and Other Data to those third
   parties. If you do not want us to share your Personal Data or Other Data in
   this way, do not provide your loyalty program number to third parties, do not
   use your Online Services login to register for third-party promotions and do
   not connect your Online Services account with accounts on third-party
   services. Data shared in this way will be governed by the third party’s
   privacy policy and not this Privacy Statement.
 * Promotional Activity. We partner with third parties who may provide
   promotions to you, such as sweepstakes, contests, or other offers.
 * eFolio Program. If you are an employee of a company that participates in the
   Marriott Group eFolio Program and book your room using a company corporate
   code or pay for your expenses using a corporate credit card, an extract of
   your folio detailing the goods and services provided to you may be sent to
   your company and to the credit card company. This Privacy Statement does not
   apply to the handling of your Personal Data by your employer, credit card
   company or bank, and we are not responsible for their practices.
 * Service Providers. We disclose Personal Data and Other Data to third party
   service providers including, for example, companies that provide website
   hosting, data analysis, payment processing, order fulfilment, information
   technology and related infrastructure provision, customer service, email
   delivery, marketing, auditing, and other services.

Other Uses and Disclosures:

We will use and disclose Personal Data as we believe to be necessary or
appropriate: (a) to comply with applicable law, including laws outside your
country of residence; (b) to comply with legal process; (c) to respond to
requests from public and government authorities, including authorities outside
your country of residence and to meet national security or law enforcement
requirements; (d) to enforce our terms and conditions; (e) to protect our
operations, such as in the event of any reorganization, merger, sale, joint
venture, assignment, transfer or other disposition of all or any portion of the
Marriott Group business, assets or stock (including any bankruptcy or similar
proceedings); (f) to protect the rights, privacy, safety or property of the
Marriott Group, you or others; and (g) to allow us to pursue available remedies
or limit the damages that we may sustain.

We may use and disclose Other Data for any purpose, except where we are not
allowed to under applicable law.

Back to top




YOUR DATA, YOUR CHOICES: YOUR PRIVACY PREFERENCES & RIGHTS



At Marriott, we believe that you should have choices with respect to your data.
We provide you with the options, information, and choices below to express your
preferences: what and how much you share with us and when and how you hear from
us.

Communications and Preferences

 * To change how and how often, we or our partners communicate with you, please
   sign into your loyalty account profile and select Communication Preferences.
 * You can also use the unsubscribe link at the bottom of any of our
   communications.
 * If you no longer wish to receive marketing-related emails, you may opt out by
   visiting our unsubscribe page or by following the instructions in any such
   email you receive from us.
 * In addition, you can opt out from marketing-related emails by sending a
   letter to: Internet Customer Care – Unsubscribe, 1818 North 90 Street, Omaha,
   Nebraska 68114-1315 USA or Luxury Reservations Limited - Unsubscribe, 10
   Earlsfort Terrace, Dublin D02 T380, Ireland
 * NOTE: Even if you choose to opt out of marketing-related emails, we will
   continue to send you transactional messages, such as information about your
   reservations or stays, including confirmation and pre-arrival emails, or
   account security updates.
 * If you want to adjust your Stay Preferences, log into your loyalty account,
   and choose Room Options, Stay Preferences.

Cookies and Other Data

For information on your choices related to Cookies and Other Data, please see
the Section on Cookies and Other Data, above.

How You Can Request to Access, Change, Delete, Restrict the Use or Object to the
Processing of Your Personal Data

If you would like to request to access, change, delete, restrict the use of, or
object to the processing of your Personal Data that you have previously provided
to us, or if you would like to receive an electronic copy of your Personal Data
for purposes of transmitting it to another company (to the extent these rights
are provided to you by law), please visit our Individual Rights Portal and
complete this form. If you have any questions about the form or our process,
feel free to contact us at privacy@marriott.com. Please see also, Contact Us.

For your protection, we only fulfill requests for the Personal Data associated
with the email address and/or loyalty account number that you identify in your
request, and we may need to verify your identity before fulfilling certain
requests. When permitted by law, we may charge an appropriate fee to cover the
costs of responding to your request.

Marriott acknowledges and respects our guests’ privacy and we will try to comply
with your request as soon as reasonably practicable and consistent with
applicable law.

Notice for California Residents

Customers who reside in California and have provided their Personal Data to us
can request, once per calendar year, information about our sharing of certain
categories of Personal Data to third parties and within the Marriott Group, for
direct marketing purposes. Such requests should be submitted to us at
privacy@marriott.com. California residents can find more information on
exercising their rights under the CCPA by reading our California Consumer
Privacy Statement or by calling 1-800-218-9316.

Notice for Nevada Residents

To exercise your individual rights under the Nevada Privacy Law (NRS Ch. 603A,
Sec. 2(2)), please visit our Individual Rights Portal and complete this form.

If you have given us consent in relation to particular action or activities, you
can withdraw your consent at any time by contacting us as indicated in Section
“Contact Us” below.

Back to top




OTHER IMPORTANT PROVISIONS



Non-Marriott Group Entities

This Privacy Statement does not address, and we are not responsible for the
privacy, data, or other practices of any entities outside of the Marriott Group,
including Franchisees, Owners, Homes and Villas Property Management Companies,
Authorized Licensees, Strategic Business Partners, or any third party operating
any site or service to which the Services link, payment service, loyalty
program, or website that is the landing page of the high-speed Internet
providers at our properties. The inclusion of a link on the Online Services does
not imply endorsement of the linked site or service by us. We generally have no
control over, and are not responsible for, any third party’s collection, use and
disclosure of your Personal Data.

In addition, we are not responsible for the data collection, use, disclosure, or
security policies or practices of other organizations, such as Facebook, Apple,
Google, Microsoft, RIM or any other app developer, app provider, social media
platform provider, operating system provider, wireless service provider or
device manufacturer, including with respect to any Personal Data you disclose to
other organizations through or the Apps or our social media pages.

Security

We seek to use reasonable organizational, technical, and administrative measures
to protect Personal Data. Unfortunately, no data transmission or storage system
can be guaranteed to be 100% secure. If you have reason to believe that your
interaction with us is no longer secure (for example, if you feel that the
security of your account has been compromised), please immediately notify us in
accordance with the “Contact Us” section, below.

Retention

We will retain your Personal Data for the period necessary to fulfill the
purposes outlined in this Privacy Statement unless a longer retention period is
required or permitted by law.

The criteria used to determine our retention periods include:

 * The length of time we have an ongoing relationship with you and provide the
   Services to you (for example, for as long as you have an account with us or
   keep using the Services)
 * Whether there is a legal obligation to which we are subject (for example,
   certain laws require us to keep records of your transactions for a certain
   period of time before we can delete them)
 * Whether retention is advisable considering our legal position (such as, for
   statutes of limitations, litigation, or regulatory investigations)

Sensitive Data

Unless specifically requested, we ask that you not send us, and you not
disclose, on or through the Services or otherwise to us, any Sensitive Personal
Data (e.g., social security number, taxpayer identification number, passport
number, driver’s license number, or other government-issued identification
number; credit or debit card details or financial account number, with or
without any code or password that would permit access to the account, credit
history; or information on race, religion, ethnicity, sex life or practices or
sexual orientation, medical or health information, genetic or biometric
information, biometric templates, political or philosophical beliefs, political
party or trade union membership, background check information, judicial data
such as criminal records, or information on other judicial or administrative
proceedings).

Use of Services by Minors

The Services are not directed to individuals under the age of sixteen (16), and
we request that they not provide Personal Data through the Services.

International Data Transfers

The Marriott Group is a global organization and provides a global service.
Transferring data internationally is essential to the Services so that you
receive the same high-quality service wherever you are in the world. As a
result, we will, subject to law, transfer Personal Data and Other Data collected
in connection with the Services, to entities in countries where data protection
standards may differ from those in the country where you reside, including
outside the EEA, UK, or Switzerland. By making a reservation, visiting, or
staying at a Marriott branded property or using any Marriott Group branded
service, you understand that we transfer your Personal Data globally.

In certain circumstances, courts, law enforcement agencies, regulatory agencies
or security authorities in those other countries may be entitled to access your
Personal Data.

Some of the countries are recognized by the European Commission as providing an
adequate level of data protection according to EEA standards (the full list of
these countries is available here). The Marriott Group enters into Standard
Contractual Clauses or another approved mechanism for cross-border transfer
where appropriate.

Updates to This Privacy Statement

The “Last Updated” legend at the top of this page indicates when this Privacy
Statement was last revised. Any changes will become effective when we post the
revised Privacy Statement on the Online Services. If you would like to review
the version of the Privacy Statement that was effective immediately prior to
this revision, please contact us at privacy@marriott.com.

Back to top




CONTACT US



If you have any questions about this Privacy Statement, please contact us at
privacy@marriott.com.

If you live in the United States or any other country outside of the European
Economic Area or Switzerland, the data controller responsible for your personal
data is Marriott International, Inc. with an address of:

Marriott International, Inc.
Global Compliance, Privacy
10400 Fernwood Road
Bethesda, MD 20817
United States of America

If you live in the European Economic Area or Switzerland, the data controller is
Luxury Reservations Limited, with an address of:

Luxury Reservations Limited
10 Earlsfort Terrace
Dublin D02 T380
Ireland

Additional Information

DATA CONTROLLER

The Marriott Group acts as an independent data controller in relation to our
owners and franchisees, who have a limited right to use the Data we collect as
described below:

Owners: As the hotel you are booked to stay in may not be owned by the Marriott
Group, we disclose Data to owners of Marriott Group branded properties for the
purposes described in this Global Privacy Statement. Owners have a limited right
to use certain Personal Data for their own purposes and therefore qualify as
independent data controllers in order to comply with their own legal
obligations, including maintaining books & records and other compliance
obligations.

Franchisees: In addition, some Marriott-branded hotels are owned and operated
under a franchise agreement with the Marriott Group. As such,we disclose Data to
franchisees of Marriott Group branded properties for the purposes described in
this Global Privacy Statement. Franchisees have a limited right to use certain
Personal Data for their own purposes and therefore qualify as independent data
controllers for the purposes of managing and coordinating your stay at hotels,
and for complying with their own legal obligations, including maintaining books
& records and other compliance obligations.

You can also:

 * Contact our data protection officer responsible for your country or region
   via MarriottDPO@marriott.com. In your email, please indicate the country from
   which you are contacting us.
 * Lodge a complaint with a data protection authority for your country or region
   or where an alleged infringement of applicable data protection laws occurs.
   For the EEA, a list of the national data protection authorities can be found
   at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

Back to top




RELATED LINKS



 * Terms of Use for United States and Canada
 * SMS Messaging Terms of Use
 * Digital Entry Terms of Use
 * Marriott Group Privacy Statement for the Collection of Non-Employee and
   Non-Guest Personal Data



Back to top



It's all right here with the Marriott Bonvoy™ App
Learn More


TOP DESTINATIONS



 * Anaheim Hotels
 * Atlanta Hotels
 * Baltimore Hotels
 * Boston Hotels
 * Cancun Hotels
 * Charlotte Hotels
 * Chicago Hotels
 * Costa Rica Hotels
 * Dallas Hotels
 * Las Vegas Hotels
 * London Hotels
 * Los Angeles Hotels
 * Memphis Hotels
 * Miami Hotels
 * Myrtle Beach Hotels
 * New York Hotels
 * Orlando Hotels
 * Paris Hotels
 * Philadelphia Hotels
 * San Francisco Hotels
 * St. Louis Hotels
 * Tampa Hotels
 * Thailand Hotels
 * Toronto Hotels
 * Washington DC Hotels


FOR GUESTS



 * Best Rate Guarantee
 * Marriott Bonvoy Moments
 * Activities
 * Marriott Insiders
 * Marriott Bonvoy Traveler
 * Travel Experiences
 * Travel Insurance
 * Shop Marriott
 * Shop Westin
 * Gift Cards


OUR COMPANY



 * About Marriott
 * Careers
 * Travel Professionals
 * Group Partners
 * Developers
 * Affiliates
 * Investors
 * News
 * Bill Marriott's Blog
 * Anthony Capuano's Blog
 * Heart of the House

Loading...

© 1996 – 2022 Marriott International, Inc. All rights reserved. Marriott
Proprietary Information

Tracking Preferences
Careers
Terms of Use
Program Terms & Conditions
Privacy Center
Do Not Sell My Personal Information
Digital Accessibility
Site Map
Help
English
prod13,42CA8EEC-2051-5D90-901D-25B5441692E9,rel-R22.4.2




PRIVACY PREFERENCE CENTER




 * YOUR PRIVACY


 * STRICTLY NECESSARY COOKIES


 * FUNCTIONAL COOKIES


 * ADVERTISING COOKIES

YOUR PRIVACY

Cookies are pieces of data stored on your browser or device that help us provide
you a smooth and personalized experience on our web properties. We use different
types of cookies, which are outlined below.
More information

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary to enable the basic features of the website or app,
such as providing a secure log-in.

Cookies Details‎

FUNCTIONAL COOKIES

Functional Cookies


These cookies allow websites to remember your site preferences and choices you
make on the site. We also use functional cookies to facilitate navigation, to
display content more effectively, or to personalize your experience. 

Cookies Details‎

ADVERTISING COOKIES

Advertising Cookies


Advertising cookies allow us to select which advertisements or offers are most
likely to appeal to you. We also use them to track responses to online
advertisements and marketing, and we may use it to better understand your
interests so we may can present you with relevant messages and offers. These
cookies may also allow you to share certain pages with social networks.

Cookies Details‎
Back Button Back



Vendor Search
Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

 * View Third Party Cookies
    * Name
      cookie name


Clear
checkbox label label
Apply Cancel
Confirm My Choices
Reject All Allow All


By clicking “Accept All”, you agree to the storing of cookies on your browser or
device to enhance site navigation, analyze site usage, and deliver content and
offers tailored to your interests. Rejecting any or all cookies could negatively
affect your experiences with our digital properties.

Reject All Accept All
Cookies Settings