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Text Content

 * Home
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JOIN IN!

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PROGRESSIVE WOMEN'S LEADERSHIP


EMPOWERING. SUPPORTIVE. BOLD

EMPOWERING. SUPPORTIVE. BOLD.
 * Training
   * Live and On-Demand Training
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 * 

 * Event
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 * Passionate Fans


KEEPING COOL IN CONFLICT: BEST PRACTICES FOR MANAGING WORKPLACE CONFRONTATION


SUMMARY



Conflict at work is inevitable - and in some cases, it can even be a good thing.

And when handled correctly, it doesn’t have to take a toll on employee morale
and productivity.

Of course, this can be easier said than done - and sometimes, it’s hard to keep
your cool if you’re the one under fire. On the other side of the coin, being an
objective mediator isn’t easy either...especially if you’re trying to settle
arguments on your own team.

This workshop will teach you everything you need to know about keeping workplace
conflict productive and healthy.

From best practices for accepting criticism to helping team members resolve
conflict, we’ll help you become a stronger mediator and handle conflict with
confidence.

Join us to learn:



 * The most important elements of productive conflict
 * How to identify – and handle – different communication styles in conflict
 * Tips to mitigate tension during conflict to enable progressive conversation
 * How to direct your communication during conflict to a positive outcome


PROGRAM HIGHLIGHTS

Learn how to become a powerful mediator during workplace conflict

 * Understand your teammates’ styles of handling conflict and learn best
   practices to communicate
 * Nip destructive behavior in the bud
 * Reframe conflict situations to facilitate productive conversation
 * Learn how a Cognitive Behavioral Approach can help you understand the
   interplay between thoughts, feelings, and responses

Look at conflict as part of the big picture in the workplace

 * Understand the cost - and benefits - of conflict in organizations
 * Discover the difference between conflict resolution and productive conflict
 * Learn how to use constructive responses to conflict
 * Build a common language on teams about appropriate conflict behavior

Answers to your most important questions about conflict in the workplace

 * What are unconstructive conflict behaviors I engage in that I may not know
   about?
 * How can I facilitate positive outcomes when two members of my team are
   fighting?
 * What should I do when a team member or colleague is visibly upset?


ABOUT THE SPEAKER



Karla Brandau is a leading authority on leadership for a more collaborative and
productive workforce. She has educated leaders, managers, supervisors, and
individual contributors with her proven people skills and productivity systems
in companies such as Motorola, Coca-Cola Enterprises, Panasonic, Siemens, and
BYD America. Government agencies that have benefited from her programs include
NIH, NIDA, the EPA, and IBB. Educational Institutions include Georgia State,
Georgia Tech, Texas A & M, and Mercer University.



The employee experience is the focal point of Karla’s expertise. Her executive
coaching and training for leaders includes how to:

 * Build a winning team
 * Be resilient when faced with challenging situations
 * Implement change within your organization


PROGRAM BENEFITS

This workshop will equip you with the tools you need to understand your
colleagues’ methods of communication during conflict, mitigate tension, and
effectively respond to conflict in the workplace - before it escalates.

If you'd like this program customized for your organization, call us at
1-800-964-6033. We're certain we can fulfill your training needs, while making
it fit in your budget!


REGISTRATION


KEEPING COOL IN CONFLICT: BEST PRACTICES FOR MANAGING WORKPLACE CONFRONTATION

Live event begins Wednesday, December 1, 2021, 1PM (ET)

Live Webinar +
On-Demand Conference $199 USD + applicable taxes
more info
You will receive access to the live event which includes a copy of the speaker's
presentation, real-time training with our expert instructor, and an interactive
question & answer period. 2-3 business days after the live webinar concludes you
will also receive a link with unlimited access to the on-demand recording of the
live session that you can revisit, review and share with colleagues.

If you can’t make it live, no worries!
You’ll receive the recording and materials after the event.

Register Now

A Note to Our Valued Attendees Impacted by COVID-19:

We understand that due to COVID-19, most people are working remotely and in
multiple locations, so we're doing things a little different to accommodate such
situations.

After registering, simply reply to your invite email with a list of all the
folks who will need additional access links.. Please include their first name,
last name, and email address.


FREQUENTLY ASKED QUESTIONS

How do I register? What if I lose my access information? What is Webinar
Training? Can more than one person listen in? Do I need special equipment? When
do I get the program materials? How does the question and answer session work?

--------------------------------------------------------------------------------


 * HOW DO I REGISTER?
   
   Click here for the online registration form or call us at 800-964-6033.


 * WHAT IS WEBINAR TRAINING?
   
   Webinar training is a live event that includes session handouts, interactive
   training with the speaker, and interactive question & answer period.
   
   back to top


 * DO I NEED SPECIAL EQUIPMENT?
   
   A computer with access to the Internet is all the equipment you need. Just
   click the link to access the website and enter your information. That's it.
   Follow along with the Webinar handouts rovided in advance.
   
   back to top


 * WHAT IF I LOSE MY ACCESS INFORMATION?
   
   No problem. Simply call 800-964-6033 or request it by sending an e-mail to
   info@progressivewomenleaders.com
   
   back to top


 * CAN MORE THAN ONE PERSON LISTEN IN?
   
   Absolutely. Your registration fee is per location. For multiple users, you
   can use speakers and a projector.
   
   back to top


 * WHEN DO I GET THE PROGRAM MATERIALS?
   
   Approximately 3-5 days before the webinar, you will be e-mailed a link where
   you can download the presentation materials.
   
   back to top


 * HOW DOES THE QUESTION AND ANSWER SESSION WORK?
   
   During the webinar, you can chat your questions in the chat box. Also, the
   moderator will instruct you to ask questions at the end.
   
   back to top

If you have any more questions that were not answered here please contact a
customer service representative at 800-964-6033.


REGISTRATION


KEEPING COOL IN CONFLICT: BEST PRACTICES FOR MANAGING WORKPLACE CONFRONTATION

Live event begins Wednesday, December 1, 2021, 1PM (ET)

Live Webinar +
On-Demand Conference $199 USD + applicable taxes
more info
You will receive access to the live event which includes a copy of the speaker's
presentation, real-time training with our expert instructor, and an interactive
question & answer period. 2-3 business days after the live webinar concludes you
will also receive a link with unlimited access to the on-demand recording of the
live session that you can revisit, review and share with colleagues.

If you can’t make it live, no worries!
You’ll receive the recording and materials after the event.

Register Now

A Note to Our Valued Attendees Impacted by COVID-19:

We understand that due to COVID-19, most people are working remotely and in
multiple locations, so we're doing things a little different to accommodate such
situations.

After registering, simply reply to your invite email with a list of all the
folks who will need additional access links.. Please include their first name,
last name, and email address.


PASSIONATE FANS


What some of our Passionate Fans are saying about our programs

“As a woman emotions are sometimes difficult to master and this gives me some
tools and techniques to deal with others around me both above and below me.” –
B. Harris

“I thought the ideas were important and nuanced and presented in a way which was
helpful to me.” – Janet Griffin

“I really enjoyed the insights given by the "superstar tips" they were simple
but powerful! Just keep up the great job of offering more e-learning for the
busy work world. Thank you!” – L. Zielsdorf

“This course brought out thoughts that I had not considered in dealing with
difficult people or situations I encounter in my work.” – K. Bohachek

“This training was clear and concise with real life examples.” – E. Palazzo

“Great overview of topic; makes me hungry for more! This was just the tip of the
iceberg...but thought provoking.” – S. Killinger

“I will not be taking things personally as much and do the math in my head to
calm down before jumping to any decisions/comments. This was very useful
information to apply in my personal life as well.” – J. Langan

What our Passionate Fans gained from our programs that will help them do their
job better

"Being an assertive communicator which shows respect for both parties. I will
also try to break the bad habits by using words that discount my reputation with
others." – A. Jones

"The Progressive Women's Leadership program has had a remarkable impact on my
management and communication styles. Their unique focus on the woman’s
perspective increases the relevance of the courses to a level I have not
previously encountered. In addition to teaching practical strategies and tips
that I am able to implement immediately, additional suggested materials help
continue my learning after a course ends. All of this has made Progressive
Women’s Leadership one of the most valuable learning experiences since receiving
my MBA. I am looking forward to continuing my leadership education with them." –
K. Goldbach

"I gained so many valuable tips that will help me do my job better. In the live
presentation I learned how to be an assertive communicator by using the right
words, putting the subject line first and not feeling guilty when saying 'no.'
There were so many excellent tips that I can implement to be a more effective,
confident communicator. In the materials, I learned how to structure thought
processes and use a 9 step approach to provide a crisp and clear core idea so
that all stakeholders buy in at the end." – B. Pasceri

"The live presentation was great! It gave me skills to be a stronger
communicator and how to say 'no.' What also resonated with me was one of the
first presentations when we had to sort the words into two categories. It made
me realize that I may have one, and am thinking a specific way, but my staff may
not be thinking the same way that I am. Very interesting." – W. Adler

"Establishing a personal mission statement is a new concept that I believe will
keep me constantly thinking on how to improve. There were so many helpful tips
within this course that I have already implemented and am already seeing
results. I am extremely pleased with this course." – J. Rios


REGISTRATION


KEEPING COOL IN CONFLICT: BEST PRACTICES FOR MANAGING WORKPLACE CONFRONTATION

Live event begins Wednesday, December 1, 2021, 1PM (ET)

Live Webinar +
On-Demand Conference $199 USD + applicable taxes
more info
You will receive access to the live event which includes a copy of the speaker's
presentation, real-time training with our expert instructor, and an interactive
question & answer period. 2-3 business days after the live webinar concludes you
will also receive a link with unlimited access to the on-demand recording of the
live session that you can revisit, review and share with colleagues.

If you can’t make it live, no worries!
You’ll receive the recording and materials after the event.

Register Now

A Note to Our Valued Attendees Impacted by COVID-19:

We understand that due to COVID-19, most people are working remotely and in
multiple locations, so we're doing things a little different to accommodate such
situations.

After registering, simply reply to your invite email with a list of all the
folks who will need additional access links.. Please include their first name,
last name, and email address.


REGISTER NOW


LIVE EVENT

Wednesday, December 1, 2021

at 1PM (ET)

Live + On-Demand $199 USD + applicable taxes


If you can’t make it live, no worries!
You’ll receive the recording and materials after the event.

Register Now

A Note to Our Valued Attendees Impacted by COVID-19:

We understand that due to COVID-19, most people are working remotely and in
multiple locations, so we're doing things a little different to accommodate such
situations.

After registering, simply reply to your invite email with a list of all the
folks who will need additional access links.. Please include their first name,
last name, and email address.


WHAT WE ARE KNOWN FOR

Our mission is simple: Advancing the Women’s Leadership Movement.

Our goal with Progressive Women's Leadership is to be a resource center that is
empowering, forward-looking and supportive of both women and men who want to
change the way women are viewed in the workplace (and beyond).

For the last 10 years, Progressive Women's Leadership has proven to be a trusted
online source to help women to advance their leadership skills. Over 75,000
women have sharpened their knowledge and expanded their skills and experience by
participating in our industry-leading programs.

We are pleased there are so many women like you – who share the mission of
“Advancing the Women’s Leadership Movement” – and looking forward to promoting
the cause with you.


OUR GUARANTEE

No off-the-shelf presentations. We take pride in designing and executing
training events that exceed our customers' expectations. If you are not
delighted with your training experience, we ensure a 7-day 100% money-back
guarantee.


PROGRAM MATERIALS

Program materials will be provided approximately one week before the program
date via email with PDF links. Please download the PDF files before the day of
the program.


This program has been approved for 1 re-certification credit hour toward PHR,
SPHR and GPHR re-certification through the Human Resource Certification
Institute (HRCI). For more information about certification or recertification,
please visit the HRCI homepage at www.hrci.org.

Progressive Women's Leadership


TRAINING

 * Live Training
 * On-Demand Webinars
 * Custom Training


BLOG TOPICS

 * Leadership
 * Communication
 * Community
 * Life Balance
 * Gender Partnerships
 * Women in the World


LEADERSHIP E-GUIDES



FREE RESOURCES

 * Free Leadership E-Guides
 * Podcasts

Copyright © 2021 · Progressive Women's Leadership · Privacy Policy


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