mydhl.express.dhl Open in urlscan Pro
23.37.57.200  Public Scan

URL: https://mydhl.express.dhl/ee/en/footer/privacy-and-cookies.html
Submission: On January 31 via api from BE — Scanned from DE

Form analysis 3 forms found in the DOM

Name: locationSearchForm

<form name="locationSearchForm" class="country__search-form ng-pristine ng-valid" ng-submit="locationSearchCtrl.selectCountry()" ewf-form="locationSearchForm">
  <div ewf-field="locationSearchKeyword" class="ng-scope">
    <span class="field">
      <i class="dhlicon-search country__search-icon"></i>
      <input type="text" autocomplete="off" name="searchKeyword" class="search-field country__search input input_width_full ng-pristine ng-valid ng-valid-ewf-valid ng-empty" placeholder="Quick Filter" ng-model="locationSearchCtrl.searchKeyword"
        ewf-input="">
      <span class="validation-mark"></span>
    </span>
    <div ewf-validation-errors="" class="ng-scope"></div>
  </div>
</form>

<form role="form" novalidate="" class="ng-pristine ng-invalid ng-invalid-required">
  <strong class="label"> QUICK TRACKING </strong>
  <div ewf-tracking-input="" ewf-tracking-input-numbers="trackingPopupCtrl.trackingNumbers" ewf-tracking-input-class="textarea" ewf-tracking-input-placeholder="'Enter up to 10 numbers, separated by a comma or return'" class="ng-isolate-scope">
    <label ewf-control="" ewf-error-messages="trackingInputCtrl.trackingErrors" class="form-row"><span class="field-wrapper ng-scope"><textarea name="trackingNumbers" required="" placeholder="Enter up to 10 numbers, separated by a comma or return"
          ng-model="trackingInputCtrl.trackingNumbers" ng-class="trackingInputCtrl.inputClass" ewf-tracking-numbers="" aqa-id="trackByNumberTextArea"
          class="ng-scope textarea textarea_width_full ng-pristine ng-invalid ng-invalid-required ng-valid-tracking-numbers ng-empty"></textarea>&nbsp;<span class="validation-mark"></span>
        <div class="msg-error ng-scope" ewf-control-errors="trackingNumbers" ewf-error-messages="trackingInputCtrl.trackingErrors">
          <!-- ngRepeat: error in controlErrorsCtrl.getErrors() track by $index -->
          <div ng-repeat="error in controlErrorsCtrl.getErrors() track by $index" ng-bind="error" class="ng-binding ng-scope">Waybill or Temporary ID number required</div><!-- end ngRepeat: error in controlErrorsCtrl.getErrors() track by $index -->
        </div>
      </span></label>
  </div>
  <div class="tracking-popup__btn-wrap v2-tracking-popup__btn-wrap">
    <button type="submit" class="btn btn_success btn_small " data-tracking="{'type':'trackingPopup','title':{'en': 'Track shipments'}}" ewfc-submit="trackingPopupCtrl.trackShipments()" aqa-id="submitTrackingNumbersBtn"> Track </button>
  </div>
</form>

Name: loginForm

<form name="loginForm" novalidate="novalidate" class="fancy-form-container ng-pristine ng-invalid ng-invalid-ewf-valid" role="form" aqa-id="popupLoginForm">
  <div class="loginContainer_title">
    <!-- ngIf: loginCtrl.notification -->
  </div>
  <div ewf-form-errors="" class="ng-scope">
    <!-- ngRepeat: errorMessage in formErrorsCtrl.formCtrl.formErrors -->
  </div>
  <!-- ngIf: loginCtrl.userInactive -->
  <div ewf-field="username" class="ng-scope">
    <label class="field-wrapper login-form__input">
      <input class="input input_width_full required fancy-form-input ng-pristine ewf-email-validation ewf-required ng-valid-email ng-invalid ng-invalid-ewf-valid ng-empty" id="popup_form_username" name="username" type="email" autofocus=""
        autocomplete="off" ng-model="loginCtrl.username" ng-model-options="{ updateOn: 'blur'}" ewf-input="" ewf-input-no-char-validation="true" ewf-validate-required="" ewf-validate-required-message="Email address required" ewf-validate-email=""
        ewf-watch-input-value="" aqa-id="loginFormUserNameField">
      <span class="fancy-form-label-floating"> Email Address </span>
      <span class="validation-mark"></span>
      <!-- ngIf: fieldErrorsCtrl.getErrorMessages().length -->
      <div class="msg-error ng-scope" ng-if="fieldErrorsCtrl.getErrorMessages().length" aqa-id="rewardCardErrorMsgContainer" ewf-field-errors="">
        <!-- ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
        <div role="alert" ng-repeat="errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index" ng-bind-html="errorMessage.error | nls | replace: errorMessage.errorParams" class="ng-binding ng-scope">Email address required</div>
        <!-- end ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
      </div><!-- end ngIf: fieldErrorsCtrl.getErrorMessages().length -->
    </label>
  </div>
  <div class="loginForm_passwordContainer  ng-scope" ewf-field="password">
    <div class="field-wrapper login-form__input">
      <label>
        <input class="input input_width_full required fancy-form-input ng-pristine ewf-length-validation ewf-pattern-validation ewf-required ng-invalid ng-invalid-ewf-valid ng-empty" id="popup_form_password" name="password" type="password"
          autocomplete="off" ng-model="loginCtrl.password" ng-model-options="{ updateOn: 'blur input'}" ewf-input="" ewf-validate-required="" ewf-validate-required-message="Required" ewf-validate-length="" ewf-validate-length-max="35"
          ewf-validate-length-message="Invalid format" ewf-validate-pattern="PASSWORD" ewf-validate-pattern-message="Invalid format" ewf-watch-input-value="" aqa-id="loginFormPasswordField">
        <span class="fancy-form-label-floating"> Password </span>
        <span class="validation-mark"></span>
        <!-- ngIf: fieldErrorsCtrl.getErrorMessages().length -->
        <div class="msg-error ng-scope" ng-if="fieldErrorsCtrl.getErrorMessages().length" aqa-id="rewardCardErrorMsgContainer" ewf-field-errors="">
          <!-- ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
          <div role="alert" ng-repeat="errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index" ng-bind-html="errorMessage.error | nls | replace: errorMessage.errorParams" class="ng-binding ng-scope">Required</div>
          <!-- end ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
        </div><!-- end ngIf: fieldErrorsCtrl.getErrorMessages().length -->
      </label>
      <a href="/ee/en/auth/forgot-password.html" class="left link_forgot-password margin-top" data-tracking="{'type':'forgotPasswordModal','title':{'en': 'Forgot password'}}" aqa-id="forgotPassword">

        Forgot/Reset Password
    
    
</a>
    </div>
  </div>
  <label class="login-popup-remember checkbox">
    <input type="checkbox" value="checkbox" class="checkbox__input ng-pristine ng-valid ng-not-empty" ng-model="loginCtrl.rememberMe" aqa-id="rememberMe">
    <span class="label"> Remember me <div class="info">
        <div>DHL will securely remember and store your email address on your current device.</div>
      </div>
    </span>
  </label>
  <button type="submit" class="btn btn_width_full fancy-form-button login-popup-button" data-tracking="{'type':'login','title':{'en': 'Login'}}" ewfc-submit="loginCtrl.logIn()" ewfc-submit-on-error="loginCtrl.onLoginSubmitError(submitError)"
    aqa-id="loginButton">
    <i class="dhlicon-lock"></i> Login </button>
  <span class="fw-bold"> Not Registered? </span>
  <a ng-href="/ee/en/registration.html" data-tracking="{'type':'registrationModal','title':{'en': 'Register now'}}" aqa-id="registration-start" href="/ee/en/registration.html">

        Register Now
    
    
</a>
</form>

Text Content

 * 
   
 * Afghanistan
   
 * Albania
   
 * Algeria
   
 * American Samoa
   
 * Andorra
   
 * Angola
   
 * Anguilla
   
 * Antigua and Barbuda
   
 * Argentina
   
 * Armenia
   
 * Aruba
   
 * Australia
   
 * Austria
   
 * Azerbaijan
   
 * Bahamas
   
 * Bahrain
   
 * Bangladesh
   
 * Barbados
   
 * Belarus
   
 * Belgium
   
 * Belize
   
 * Benin
   
 * Bermuda
   
 * Bhutan
   
 * Bolivia
   
 * Bonaire
   
 * Bosnia and Herzegovina
   
 * Botswana
   
 * Brazil
   
 * Brunei
   
 * Bulgaria
   
 * Burkina Faso
   
 * Burundi
   
 * Cambodia
   
 * Cameroon
   
 * Canada
   
 * Canary Islands
   
 * Cayman Islands
   
 * Central African Republic
   
 * Chad
   
 * Chile
   
 * China
   
 * Colombia
   
 * Commonwealth of Northern Mariana Islands
   
 * Congo
   
 * Congo, Democratic Republic of
   
 * Cook Islands
   
 * Costa Rica
   
 * Croatia
   
 * Cuba
   
 * Curacao
   
 * Cyprus
   
 * Czech Republic
   
 * Denmark
   
 * Djibouti
   
 * Dominica
   
 * Dominican Republic
   
 * Ecuador
   
 * Egypt
   
 * El Salvador
   
 * Equatorial Guinea
   
 * Estonia
   
 * Ethiopia
   
 * Faroe Island
   
 * Fiji
   
 * Finland
   
 * France
   
 * Gabon
   
 * Gambia
   
 * Georgia
   
 * Germany
   
 * Ghana
   
 * Gibraltar
   
 * Greece
   
 * Greenland
   
 * Grenada
   
 * Guadeloupe
   
 * Guam
   
 * Guatemala
   
 * Guernsey
   
 * Guinea Republic
   
 * Guinea-Bissau
   
 * Guyana (British)
   
 * Guyana (French)
   
 * Haiti
   
 * Honduras
   
 * Hong Kong SAR, China
   
 * Hungary
   
 * Iceland
   
 * India
   
 * Indonesia
   
 * Iran
   
 * Iraq
   
 * Ireland
   
 * Israel
   
 * Italy
   
 * Ivory Coast
   
 * Jamaica
   
 * Japan
   
 * Jersey
   
 * Jordan
   
 * Kazakhstan
   
 * Kenya
   
 * Kiribati
   
 * Kosovo
   
 * Kuwait
   
 * Kyrgyzstan
   
 * Laos
   
 * Latvia
   
 * Lebanon
   
 * Lesotho
   
 * Liberia
   
 * Libya
   
 * Liechtenstein
   
 * Lithuania
   
 * Luxembourg
   
 * Macao SAR, China
   
 * Madagascar
   
 * Malawi
   
 * Malaysia
   
 * Maldives
   
 * Mali
   
 * Malta
   
 * Marshall Islands
   
 * Martinique
   
 * Mauritania
   
 * Mauritius
   
 * Mayotte
   
 * Mexico
   
 * Micronesia
   
 * Moldova, Republic of
   
 * Monaco
   
 * Mongolia
   
 * Montenegro
   
 * Montserrat
   
 * Morocco
   
 * Mozambique
   
 * Myanmar
   
 * Namibia
   
 * Nauru
   
 * Nepal
   
 * Netherlands
   
 * Nevis
   
 * New Caledonia
   
 * New Zealand
   
 * Nicaragua
   
 * Niger
   
 * Nigeria
   
 * Niue
   
 * North Korea
   
 * North Macedonia
   
 * Norway
   
 * Oman
   
 * Pakistan
   
 * Palau
   
 * Panama
   
 * Papua New Guinea
   
 * Paraguay
   
 * Peru
   
 * Philippines
   
 * Poland
   
 * Portugal
   
 * Puerto Rico
   
 * Qatar
   
 * Reunion, Island of
   
 * Romania
   
 * Russia
   
 * Rwanda
   
 * Samoa
   
 * San Marino
   
 * Sao Tome and Principe
   
 * Saudi Arabia
   
 * Senegal
   
 * Serbia
   
 * Seychelles
   
 * Sierra Leone
   
 * Singapore
   
 * Slovakia
   
 * Slovenia
   
 * Solomon Islands
   
 * Somalia
   
 * Somaliland
   
 * South Africa
   
 * South Korea
   
 * South Sudan
   
 * Spain
   
 * Sri Lanka
   
 * St. Barthelemy
   
 * St. Eustatius
   
 * St. Kitts and Nevis
   
 * St. Lucia
   
 * St. Maarten
   
 * St. Vincent
   
 * Sudan
   
 * Suriname
   
 * Swaziland
   
 * Sweden
   
 * Switzerland
   
 * Syria
   
 * Tahiti
   
 * Taiwan
   
 * Tanzania
   
 * Thailand
   
 * Timor Leste
   
 * Togo
   
 * Tonga
   
 * Trinidad & Tobago
   
 * Tunisia
   
 * Turkey
   
 * Turkmenistan
   
 * Turks and Caicos Islands
   
 * Tuvalu
   
 * Uganda
   
 * Ukraine
   
 * United Arab Emirates
   
 * United Kingdom
   
 * United States of America
   
 * Uruguay
   
 * Uzbekistan
   
 * Vanuatu
   
 * Venezuela
   
 * Vietnam
   
 * Virgin Islands (British)
   
 * Virgin Islands (US)
   
 * Yemen
   
 * Zambia
   
 * Zimbabwe
   

English Eesti
 * Help and Support
 * Find a location
 *  * Quick Links
      
    * Get a Rate and Time Quote
      
    * Track Your Shipments
      
    * Delivery Services
      

 * 
   



Home Ship
 * Get Started Now
   
 * Create a Shipment
   
   
   
 * Get a Rate and Time Quote
   
   
   
 * Schedule a Pickup
   
   
 * Order Supplies
   


 * EXPLORE
   
   Delivery Services
   Optional Services
   Customs Services
   Surcharges
   Solutions

Track
QUICK TRACKING
 
Waybill or Temporary ID number required
Track

Track shipments by number or
reference
, get status notifications and obtain proof of delivery.

Want to keep track of shipment history? Register for MyDHL+ today!

Register Login
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Email Address
Email address required
Password
Required
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PRIVACY NOTICE


PRIVACY NOTICE
 

It is important to DHL to protect your personal data during entire business
process of using our products and services. Below details how DHL Express
collects your personal data when you visit our websites and how this information
is used.

 * Privacy Notice
   
 * Other Services
   
 * Logistics.dhl
   

Electronic Shipping Solutions
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Electronic Shipping Solutions


Electronic shipping solutions including but not limited to: MyDHL+, IntraShip,
Online Shipping, Import Express Online, Express Logistics Platform

Type of data

 * Name, Phone Number and Email Address of Sender
 * Name, Phone Number and Email Address of Receiver
 * Name, Phone Number and Email Address of Payer
 * Name, Phone Number and Email Address of Requestor
 * If applicable, Tax ID of Sender               
 * If applicable, Tax ID of Receiver
 * If applicable, Data Required for Customs Clearance Processing
 * If applicable,

Purposes and legal basis of processing

The data are processed primarily for carrying out the contract pursuant to
Article 6 (1) (b) of the GDPR.
Pursuant to Article 6 (1) (c) GDPR, processing also occurs in order to comply
with legal obligations, e.g., in the case of duties of disclosure to
investigating authorities.

Finally, processing is also carried out for the purposes listed below, based
upon a legitimate interest pursuant to Article 6 (1) (f) of the GDPR:

 * as part of our security requirements (e.g., for crime detection purposes),
 * for compiling statistics,
 * for purposes of quality assurance, process optimisation and planning
   certainty.

The controller has a legitimate interest in data processing for the purpose of
contacting people who have recently used our service in order to improve our
customer’s experience, ensure a smooth process and/or improve products and
services on an on-going basis. No conflicting legitimate interest exists as the
intrusiveness of the processing is kept to a minimum, e.g., pseudonymization. 

Recipients or categories of recipients

a) Disclosure occurs to companies involved in providing express shipping
services.
b) Disclosure occurs as part of statutory obligations (e.g., to investigating
authorities). 

Transfer to a third country (i.e., the data are transmitted to a country outside
the European Economic Area (EEA))

a) Your data are processed in a third country on a contractual basis if you have
authorised us to do so (e.g., to transport an item to a third country). 
b) A Group-internal service provider may be commissioned to provide IT or other
services on the basis of our Binding Corporate Rules.


Personal Identification Data Collected
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Personal Identification Data Collected


Collection of images of government issued ID documentation (e.g. passport,
driving license)

Type of data

 * Name, Address, of Sender
 * Name, Address, of Receiver
 * Name, Address, of Payer
 * Name, Address, of Requestor
 * ID number (e.g. passport number, national ID card number), of Sender
 * ID number (e.g. passport number, national ID card number), of Receiver
 * ID number (e.g. passport number, national ID card number), of Payer
 * ID number (e.g. passport number, national ID card number), of Requestor
 * Date of Birth, of Sender
 * Date of Birth, of Receiver
 * Date of Birth, of Payer
 * Date of Birth, of Requestor
 * Place of Birth, of Sender
 * Place of Birth, of Receiver
 * Place of Birth, of Payer
 * Place of Birth, of Requestor
 * Nationality, of Sender
 * Nationality, of Receiver
 * Nationality, of Payer
 * Nationality, of Requestor
 * Any other data that appears on the ID document

Purposes and legal basis of processing

To comply with the applicable export control and sanctions laws in cases where
processing shipper and consignee data raises red flags ("high-match") for
potential breach of applicable sanctions and/or export control law.

Recipients or categories of recipients

Disclosure occurs as part of statutory obligations (e.g. to the applicable
export control authority in cases disclosure obligatory by law).


Denied Party Screening Solutions (DPSS)
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Denied Party Screening Solutions (DPSS)


Type of data

 * Name, Phone Number and Email Address of Sender
 * Name, Phone Number and Email Address of Receiver
 * Name, Phone Number and Email Address of Payer
 * Name, Phone Number and Email Address of Requestor
 * If applicable, Tax ID of Sender               
 * If applicable, Tax ID of Receiver
 * If applicable, Data Required for Customs Clearance Processing
 * If applicable, Payment Details

Purposes and legal basis of processing
To comply with the applicable export control and sanctions laws

Recipients or categories of recipients
Disclosure occurs as part of statutory obligations (e.g. to the applicable
export control authority in cases disclosure obligatory by law).

Transfer to a third country (i.e., the data are transmitted to a country outside
the European Economic Area (EEA))
a) Your data are processed in a third country on a contractual basis if you have
authorised us to do so (e.g., to transport an item to a third country). 
b) A Group-internal service provider may be commissioned to provide IT or other
services on the basis of our Binding Corporate Rules.
The DPDHL Data Privacy Policy regulates the Group-wide standards for data
processing with a special focus on so-called third country transfers, meaning
transfers of personal data to countries outside the EU, which do not have an
adequate level of data protection. If you are interested in learning more about
the DPDHL Data Privacy Policy, please visit here.

We may use service providers that process personal data under our control and on
our behalf. In cases where data is transferred outside of European Economic
Area, we take all reasonably necessary steps to ensure that this happens in
accordance with applicable data protection laws and regulations.


Net Promoter Approach
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Net Promoter Approach


Type of data

 * Contact details – Name (person who had the interaction with DHL), phone,
   address (street, city, post code are visible in Delivery and Pick up
   Touchpoints), email (in limited Touchpoints)

Purposes and legal basis of processing

The Net Promoter Approach (NPA) is one of DHL’s way to capture the voice of our
customer and measure our customer’s experience. We do this by engaging our
people in proactively listening to our customers experiences, seek feedback for
improvement opportunities and drive actions. Customer interactions are randomly
sampled to help us understand our customer’s experience and look for ways to
improve the service we deliver to our customers.

Processing is also necessary for the purposes of the legitimate interests
pursued by the controller or a third party pursuant to Article 6 (1) f) of the
GDPR.

Processing for other purposes 

The controller has a legitimate interest in data processing for the purpose of
contacting people who have recently used our service in order to improve our
customer’s experience, ensure a smooth process and/or improve products and
services on an on-going basis. No conflicting legitimate interest exists as the
intrusiveness of the processing is kept to a minimum, e.g., pseudonymization. 

Recipients or categories of recipients

In some cases, the contacting of customers is performed by a contracted 3rd
party with whom we have controller process agreements. 

Transfer to a third country (i.e., the data are transmitted to a country outside
the European Economic Area (EEA))

A Group-internal service provider may be commissioned to provide IT or other
services on the basis of our Binding Corporate Rules.



Read more about Privacy Notice

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PRIVACY PREFERENCE CENTER

This website uses cookies and similar technologies, (hereafter “technologies”),
which enable us, for example, to determine how frequently our internet pages are
visited, the number of visitors, to configure our offers for maximum convenience
and efficiency and to support our marketing efforts. These technologies may
incorporate data transfers to third-party providers based in countries without
an adequate level of data protection (e. g. United States). For further
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possibility of revoking your consent at any time, please see your settings under
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MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY TECHNOLOGIES


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These technologies are used to ensure that our website operates correctly and
they cannot be deactivated.

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PERFORMANCE TECHNOLOGIES


Performance Technologies

These technologies collect information about the way our website is used, such
as the Internet browser and operating system used, domain name of the website
from which you accessed our site, number of visits, average time spent on the
site and pages viewed.

Details‎

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Functional Technologies

These technologies allow the website to remember choices you make and provide
enhanced, more personal features. For example, these technologies can be used to
remember and store the last tracking number that you entered when using a
tracking application. Information these technologies collect may be anonymized
and they cannot track your browsing activity on other websites.

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ANALYTICS TECHNOLOGIES


Analytics Technologies

We use analytics technologies to improve the quality of our website and its
content, and to ensure that our partners’ embedded services work properly.

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YOUTUBE TECHNOLOGIES


YouTube Technologies

YouTube technologies are used when users call up web pages that play embedded
YouTube videos. Youtube.com is a Google-owned video hosting and sharing
platform. Youtube.com collects user data through embedded videos, which is
aggregated with data from other Google services in order to display targeted
advertising to website visitors.

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