URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Submission: On April 01 via api from CH — Scanned from DE

Summary

This website contacted 10 IPs in 4 countries across 9 domains to perform 65 HTTP transactions. The main IP is 2a02:26f0:6c00::210:bb71, located in Frankfurt am Main, Germany and belongs to AKAMAI-ASN1, NL. The main domain is help.accor.com. The Cisco Umbrella rank of the primary domain is 768402.
TLS certificate: Issued by R3 on March 2nd 2023. Valid for: 3 months.
This is the only time help.accor.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
44 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
6 2606:4700::68... 13335 (CLOUDFLAR...)
2 152.199.22.100 15133 (EDGECAST)
1 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700:440... 13335 (CLOUDFLAR...)
1 54.76.53.206 16509 (AMAZON-02)
5 161.71.0.166 14340 (SALESFORCE)
1 1 45.60.155.180 19551 (INCAPSULA)
1 52.222.206.19 16509 (AMAZON-02)
3 160.8.244.120 14340 (SALESFORCE)
65 10
Apex Domain
Subdomains
Transfer
47 accor.com
help.accor.com — Cisco Umbrella Rank: 768402
all.accor.com — Cisco Umbrella Rank: 78146
login.accor.com — Cisco Umbrella Rank: 138635
2 MB
6 cookielaw.org
cdn.cookielaw.org — Cisco Umbrella Rank: 433
170 KB
5 force.com
service.force.com — Cisco Umbrella Rank: 3676
26 KB
3 salesforceliveagent.com
d.la2-c1-cdg.salesforceliveagent.com — Cisco Umbrella Rank: 125768
8 KB
1 cloudfront.net
d6tizftlrpuof.cloudfront.net
3 KB
1 usabilla.com
w.usabilla.com — Cisco Umbrella Rank: 3392
14 KB
1 onetrust.com
geolocation.onetrust.com — Cisco Umbrella Rank: 648
303 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
99 KB
0 kameleoon.eu Failed
qchmhd61sj.kameleoon.eu Failed
65 9
Domain Requested by
44 help.accor.com help.accor.com
6 cdn.cookielaw.org help.accor.com
cdn.cookielaw.org
5 service.force.com help.accor.com
3 d.la2-c1-cdg.salesforceliveagent.com help.accor.com
d.la2-c1-cdg.salesforceliveagent.com
2 all.accor.com help.accor.com
1 d6tizftlrpuof.cloudfront.net help.accor.com
1 login.accor.com 1 redirects
1 w.usabilla.com help.accor.com
1 geolocation.onetrust.com cdn.cookielaw.org
1 www.googletagmanager.com all.accor.com
0 qchmhd61sj.kameleoon.eu Failed help.accor.com
65 11
Subject Issuer Validity Valid
prod.32.slot.cdn.salesforce-communities.com
R3
2023-03-02 -
2023-05-31
3 months crt.sh
cookielaw.org
Cloudflare Inc ECC CA-3
2023-04-01 -
2024-03-31
a year crt.sh
*.accor.com
GlobalSign RSA OV SSL CA 2018
2022-09-20 -
2023-10-22
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-03-13 -
2023-06-05
3 months crt.sh
onetrust.com
Cloudflare Inc ECC CA-3
2022-12-13 -
2023-12-13
a year crt.sh
w.usabilla.com
Amazon RSA 2048 M01
2023-02-09 -
2024-02-09
a year crt.sh
*.um4.force.com
DigiCert TLS RSA SHA256 2020 CA1
2023-01-05 -
2024-01-04
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2022-12-08 -
2023-12-07
a year crt.sh
la2-c1-cdg.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1
2023-01-10 -
2024-01-10
a year crt.sh

This page contains 5 frames:

Primary Page: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Frame ID: 97A4FAE8D905B33CBDEDE9291340524B
Requests: 49 HTTP requests in this frame

Frame: https://w.usabilla.com/2a22008a1a0b.js?lv=1
Frame ID: F241BD5300DC836E5A57572D33C8DAD0
Requests: 1 HTTP requests in this frame

Frame: https://help.accor.com/apex/FAQ_callback?error=login_required
Frame ID: A615AD76B2422CA55F45ABD15F93FF6B
Requests: 12 HTTP requests in this frame

Frame: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
Frame ID: 68B922AAB9D54A0C26AFCDCE4AF9C615
Requests: 1 HTTP requests in this frame

Frame: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Frame ID: E3278D314C531A5D2A57FDD8E1CD161C
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

ALL Support area

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • require.*\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js

Overall confidence: 100%
Detected patterns
  • cdn\.cookielaw\.org
  • otSDKStub\.js

Page Statistics

65
Requests

98 %
HTTPS

40 %
IPv6

9
Domains

11
Subdomains

10
IPs

4
Countries

2821 kB
Transfer

11485 kB
Size

12
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 33
  • https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
  • https://help.accor.com/apex/FAQ_callback?error=login_required

65 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
help.accor.com/s/
62 KB
20 KB
Document
General
Full URL
https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
6e25d7496de04c9aad4f4c16ece86ff4b8aa4ed8f3a5a9004763c5ce9c594caa
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

akamai-grn
0.6dbb1002.1680333443.1a756f5e
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-length
18886
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'
content-type
text/html;charset=UTF-8
date
Sat, 01 Apr 2023 07:17:23 GMT
expires
Fri, 01 Apr 2022 07:17:23 GMT
last-modified
Fri, 01 Apr 2022 07:17:23 GMT
link
</s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.3-2.31.7-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22uX1rrbOnLglqigdOPBLqpA%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server-timing
Total;dur=197
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection
1; mode=block
aura_prod.js
help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/
818 KB
257 KB
Script
General
Full URL
https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
580efb80c0883ab5cb4b50d03fd45ae7e033a88045227433c388712637a8346f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Sat, 01 Apr 2023 07:17:23 GMT
akamai-grn
, 0.6dbb1002.1680333443.1a756fe7
server-timing
Total;dur=1298
content-length
262423
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Thu, 16 Mar 2023 23:50:06 GMT
x-origin-cache-control
max-age=31536000,public,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
access-control-expose-headers
Server-Timing
cache-control
public, max-age=30299559
timing-allow-origin
*
app.js
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.3-2.31.7-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A...
3 MB
560 KB
Script
General
Full URL
https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.3-2.31.7-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22uX1rrbOnLglqigdOPBLqpA%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
edc12ea524769e1dd389ece2c9f3fd5128be5240c709afc82e30e7de2ad542be
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 21 Mar 2023 23:16:08 GMT
date
Sat, 01 Apr 2023 07:17:23 GMT
akamai-grn
, 0.6dbb1002.1680333443.1a756fe8
x-origin-cache-control
max-age=31536000,public,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=30729596
content-length
571969
x-xss-protection
1; mode=block
otSDKStub.js
cdn.cookielaw.org/scripttemplates/
26 KB
9 KB
Script
General
Full URL
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:bc61 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e85a649094d881201f7a886c94cd19e72196c761da5017c9269b03b35ca9c5c4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Sat, 01 Apr 2023 07:17:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
XP5ufGIMVAznk1F+pqtwzg==
age
76064
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-length
8618
x-ms-lease-status
unlocked
last-modified
Wed, 29 Mar 2023 06:31:51 GMT
server
cloudflare
etag
0x8DB301F482ACD4D
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
cd84d4f9-a01e-0176-4c84-621a0f000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
max-age=86400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
7b0f0d59da0090dd-FRA
FAQ_GlobalStyle_V6_2
help.accor.com/s/sfsites/c/resource/
41 KB
8 KB
Stylesheet
General
Full URL
https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
b4b4f2f2b4f3df6c8f0e697c2b6a26af8d3de3ee45f3fd54be955d837ea1428e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Sat, 01 Apr 2023 07:17:23 GMT
akamai-grn
, 0.6dbb1002.1680333443.1a756fee
p3p
CP="CUR OTR STA"
content-length
7416
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Wed, 3 Aug 2022 06:36:16 GMT
x-origin-cache-control
public,max-age=3888000
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=3055635
expires
Sat, 06 May 2023 16:04:38 GMT
main.js
all.accor.com/services/gtm/scripts/
432 KB
81 KB
Script
General
Full URL
https://all.accor.com/services/gtm/scripts/main.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
152.199.22.100 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECAcc (amb/6AD9) /
Resource Hash
3bb5a3bd636ea745c61597a0b4819b6714e1de9d6be02b99abb569d6f90e8ae7
Security Headers
Name Value
Strict-Transport-Security max-age=15552000
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

date
Sat, 01 Apr 2023 07:17:24 GMT
content-encoding
br
via
1.1 ecaa40073bdefd3aeab35205d96e7782.cloudfront.net (CloudFront)
strict-transport-security
max-age=15552000
age
152619
x-amz-cf-pop
AMS50-C1
x-cache
HIT
content-length
82636
x-gen-id
23369bf0ccbfd63b8ac8504dee934265
x-xss-protection
1; mode=block
x-unique-id
1d9aafb12ad0e17e62a6f9fc79ba0192
last-modified
Thu, 30 Mar 2023 12:55:29 GMT
server
ECAcc (amb/6AD9)
x-fstrz
o,c
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
public, max-age=3600, stale-while-revalidate=21600
x-cdn-forward
EdgeCast
x-amz-cf-id
S3WKZkBTvZYPldblQSDdx6opbGb7Cf2hKxQTvmHuAGsokJDGzNxoAQ==
resources.js
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22f-ORwbkOzgxJoD8-NarJXg%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fs...
8 KB
3 KB
Script
General
Full URL
https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22f-ORwbkOzgxJoD8-NarJXg%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22uX1rrbOnLglqigdOPBLqpA%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22O0TvJVb5Lrp5cDbG3Ft3Aw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%7D/resources.js?pv=1680329089000179234648&rv=1680163999000
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
769a1f87fdf4ee2813ebc7ba994044618bcba2ce27096c1cf6be7513a67576d9
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Fri, 31 Mar 2023 07:17:24 GMT
date
Sat, 01 Apr 2023 07:17:24 GMT
akamai-grn
0.6dbb1002.1680333443.1a756fef
x-origin-cache-control
max-age=31536000,private,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
max-age=31536000,private,immutable
content-length
2556
x-xss-protection
1; mode=block
bootstrap.js
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22f-ORwbkOzgxJoD8-NarJXg%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fs...
1 MB
234 KB
Script
General
Full URL
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Server
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Response headers

strict-transport-security
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content-encoding
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date
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Full URL
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Request headers

Accept
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strict-transport-security
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Response headers

strict-transport-security
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date
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strict-transport-security
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Full URL
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H2
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Server
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Response headers

strict-transport-security
max-age=63072004; includeSubDomains
content-encoding
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akamai-grn
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Response headers

strict-transport-security
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x-content-type-options
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Response headers

date
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aura
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URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
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Requested by
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strict-transport-security
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Request headers

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Response headers

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cache-control
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Full URL
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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strict-transport-security
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date
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akamai-grn
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cache-control
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expires
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Image
General
Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=63072004; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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vary
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cache-control
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expires
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Full URL
https://help.accor.com/resource/1627457228000/FAQHomePage_icon/hotel.svg
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent
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Response headers

strict-transport-security
max-age=63072004; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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x-edgeconnect-cache-status
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vary
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content-type
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Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Security Headers
Name Value
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Request headers

Referer
https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2
Origin
https://help.accor.com
accept-language
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
date
Sat, 01 Apr 2023 07:17:25 GMT
x-content-type-options
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aura
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1 KB
XHR
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Full URL
https://help.accor.com/s/sfsites/aura?r=4&ui-instrumentation-components-beacon.InstrumentationBeacon.sendData=1
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
H2
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Security Headers
Name Value
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Request headers

Referer
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accept-language
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Content-Type
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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vary
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content-type
application/json
cache-control
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timing-allow-origin
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expires
Fri, 01 Apr 2022 07:17:25 GMT
aura
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1 KB
XHR
General
Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Security Headers
Name Value
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Request headers

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accept-language
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Content-Type
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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referrer-policy
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x-origin-cache-control
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vary
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content-type
application/json
cache-control
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timing-allow-origin
*
expires
Fri, 01 Apr 2022 07:17:25 GMT
aura
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XHR
General
Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Security Headers
Name Value
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Request headers

Referer
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accept-language
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Content-Type
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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last-modified
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x-origin-cache-control
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content-type
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cache-control
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expires
Fri, 01 Apr 2022 07:17:25 GMT
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15 KB
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General
Full URL
https://service.force.com/embeddedservice/menu/1630076500/channelMenu.min.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
161.71.0.166 London, United Kingdom, ASN14340 (SALESFORCE, US),
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/
User-Agent
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Response headers

Date
Fri, 31 Mar 2023 13:09:10 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Content-Type-Options
nosniff
Referrer-Policy
origin-when-cross-origin
Last-Modified
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Content-Encoding
gzip
Age
65295
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Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
public,max-age=86400
Accept-Ranges
bytes
X-Robots-Tag
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Content-Length
14822
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1; mode=block
Expires
Sat, 01 Apr 2023 13:09:10 GMT
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2 KB
3 KB
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General
Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Reverse DNS
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Request headers

Referer
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1
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accept-language
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Response headers

Accept-Ranges
bytes
Cache-Control
max-age=60, must-revalidate
Content-Length
2523
Content-Type
text/html
Date
Sat, 01 Apr 2023 07:17:25 GMT
Last-Modified
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Server
Jetty
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19 KB
4 KB
Stylesheet
General
Full URL
https://service.force.com/embeddedservice/menu/1630076500/channelMenu.min.css
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
161.71.0.166 London, United Kingdom, ASN14340 (SALESFORCE, US),
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/
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.accor.com/
User-Agent
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Response headers

Date
Fri, 31 Mar 2023 09:40:35 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Content-Type-Options
nosniff
Referrer-Policy
origin-when-cross-origin
Last-Modified
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Content-Encoding
gzip
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77810
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Accept-Encoding
Content-Type
text/css
Cache-Control
public,max-age=86400
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bytes
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none
Content-Length
3333
X-XSS-Protection
1; mode=block
Expires
Sat, 01 Apr 2023 09:40:35 GMT
channelMenuLogging.js
d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/ Frame E327
3 KB
3 KB
Script
General
Full URL
https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/channelMenuLogging.js
Requested by
Host: d.la2-c1-cdg.salesforceliveagent.com
URL: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
160.8.244.120 London, United Kingdom, ASN14340 (SALESFORCE, US),
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dcl13-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com
Software
Jetty /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent
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Response headers

Date
Sat, 01 Apr 2023 07:17:25 GMT
Cache-Control
max-age=60, must-revalidate
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Mon, 20 Mar 2023 05:20:46 GMT
Server
Jetty
Accept-Ranges
bytes
Content-Length
3197
Content-Type
application/javascript
aura
help.accor.com/s/sfsites/
1 KB
1 KB
XHR
General
Full URL
https://help.accor.com/s/sfsites/aura?r=7&ui-comm-runtime-components-aura-components-siteforce-qb.Quarterback.getAllowedPostMessageOrigins=1
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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/
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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accept-language
de-DE,de;q=0.9
X-SFDC-Page-Scope-Id
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219839000069cf51c3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Sat, 01 Apr 2023 07:17:25 GMT
akamai-grn
0.6dbb1002.1680333445.1a7572fe
server-timing
Total;dur=24
content-length
717
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Fri, 01 Apr 2022 07:17:25 GMT
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
vary
Origin, Accept-Encoding
content-type
application/json
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin
*
expires
Fri, 01 Apr 2022 07:17:25 GMT
NetworkTrackingServlet
help.accor.com/_ui/networks/tracking/ Frame A615
0
255 B
XHR
General
Full URL
https://help.accor.com/_ui/networks/tracking/NetworkTrackingServlet
Requested by
Host: help.accor.com
URL: https://help.accor.com/jslibrary/1647410350242/sfdc/NetworkTracking.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00::210:bb71 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://help.accor.com/apex/FAQ_callback?error=login_required
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

expires
Thu, 01 Jan 1970 00:00:00 GMT
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
date
Sat, 01 Apr 2023 07:17:27 GMT
akamai-grn
0.6dbb1002.1680333447.1a757536
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-type
application/json; charset=UTF-8

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
qchmhd61sj.kameleoon.eu
URL
https://qchmhd61sj.kameleoon.eu/kameleoon.js

Verdicts & Comments Add Verdict or Comment

62 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 boolean| credentialless object| sc function| getCookie object| cookieOAC function| OptanonWrapper object| dataLayer object| Xloader object| regeneratorRuntime function| setImmediate function| clearImmediate object| $accor object| TagManager object| GTMStateLoader object| OneTrustStub object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura string| OnetrustActiveGroups string| OptanonActiveGroups object| otStubData function| DOMPurify object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data object| scriptNode function| Router object| Optanon object| OneTrust function| usaBillaIntegration object| _uxa number| w number| h function| lightningjs function| usabilla_live object| customObj string| brandname string| displayZone string| loyaltypoints string| memberstatus string| navigatorLanguages string| numberofadults string| numberofchildren string| pagename string| searchcity string| sessionId string| usercity string| userCurrency string| userLang string| userlog string| userLocalizationInitial string| usernameU object| embedded_svc

12 Cookies

Domain/Path Name / Value
help.accor.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22c3003407-675c-4450-bdf9-f8eea3d0d812%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22cec953d7-0f22-4009-a22b-dcefc888d8ca%22%2C%22audienceIds%22%3A%22%22%7D
help.accor.com/ Name: CookieConsentPolicy
Value: 0:1
help.accor.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
help.accor.com/ Name: sfdc-stream
Value: !2g2+lkgcT694xjQBXYUCsii/sZ377ErMeOo28W6G1sFj0qQZ1TZjlVi8C+DMyNsKHHYdMPxOr3W5iB4=
help.accor.com/ Name: force-proxy-stream
Value: !po7bj6pNWZmUuniBiA0eC9cO5GN2eziiJvExyB+d/R1oukoj3/ZmUUz9wLIorZ6PPvuOKfDNTuXh/tw=
help.accor.com/ Name: force-stream
Value: !2g2+lkgcT694xjQBXYUCsii/sZ377ErMeOo28W6G1sFj0qQZ1TZjlVi8C+DMyNsKHHYdMPxOr3W5iB4=
.accor.com/ Name: OptanonConsent
Value: isGpcEnabled=0&datestamp=Sat+Apr+01+2023+07%3A17%3A25+GMT%2B0000+(GMT)&version=202302.1.0&isIABGlobal=false&hosts=&genVendors=V62%3A0%2CV37%3A0%2CV67%3A0%2CV38%3A0%2CV64%3A0%2CV58%3A0%2CV25%3A0%2CV26%3A0%2CV42%3A0%2CV9%3A0%2CV8%3A0%2CV27%3A0%2CV51%3A0%2CV39%3A0%2CV23%3A0%2CV55%3A0%2CV5%3A0%2CV34%3A0%2CV10%3A0%2CV53%3A0%2CV59%3A0%2CV36%3A0%2CV49%3A0%2CV65%3A0%2CV19%3A0%2CV33%3A0%2CV57%3A0%2CV52%3A0%2CV48%3A0%2CV29%3A0%2CV17%3A0%2CV11%3A0%2CV56%3A0%2CV12%3A0%2CV72%3A0%2CV13%3A0%2CV41%3A0%2CV40%3A0%2CV68%3A0%2CV60%3A0%2CV50%3A0%2CV15%3A0%2CV54%3A0%2CV28%3A0%2CV30%3A0%2CV46%3A0%2CV4%3A0%2CV14%3A0%2CV61%3A0%2CV7%3A0%2CV45%3A0%2CV16%3A0%2CV32%3A0%2CV21%3A0%2CV69%3A0%2CV63%3A0%2CV6%3A0%2CV18%3A0%2CV31%3A0%2CV44%3A0%2CV71%3A0%2CV43%3A0%2CV35%3A0%2CV47%3A0%2C&consentId=1e2c1a4d-8752-4a0e-b3fc-b7eb1e07f76a&interactionCount=0&landingPath=https%3A%2F%2Fhelp.accor.com%2Fs%2F%3Flanguage%3Den_US%26utm_medium%3Demail%26utm_content%3Dfooter_contact&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0007%3A0%2CC0004%3A0%2CC0005%3A0
login.accor.com/ Name: PF
Value: EYujCiZ9KJvyoU6tPvJqkO
.accor.com/ Name: visid_incap_2545443
Value: HfvnlnBkS4qwHUT7+AbtfoTaJ2QAAAAAQUIPAAAAAADRQoaAb1TC4E5BPv25HYQ4
.accor.com/ Name: nlbi_2545443
Value: o2/QfZbvnkL0SbXY+0jM0AAAAABqfmYDIo2u9L6/50ckcJvT
.accor.com/ Name: incap_ses_729_2545443
Value: 3ULcVBySMkoXxOwmfu4dCoTaJ2QAAAAAdL4dxGQAwOh3HnmLd9EUrg==
help.accor.com/ Name: pctrk
Value: bcd64f74-9ac9-41d9-9ff4-9e633b59a026

1 Console Messages

Source Level URL
Text
security error URL: https://help.accor.com/s/sfsites/auraFW/javascript/f-ORwbkOzgxJoD8-NarJXg/aura_prod.js(Line 12)
Message:
Refused to load the script 'https://qchmhd61sj.kameleoon.eu/kameleoon.js' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://service.force.com/embeddedservice/ import: blob: https://uip.canary.lwc.dev https://cdn.cookielaw.org https://geolocation.onetrust.com https://all.accor.com https://www.googletagmanager.com https://www.google.fr https://stats.g.doubleclick.net https://analytics.google.com https://www.google-analytics.com https://t.contentsquare.net https://k-aeu1.contentsqaure.net https://authentication.accorhotels.com https://d.la2-c1-cdg.salesforceliveagent.com https://*.usabilla.com https://d6tizftlrpuof.cloudfront.net https://api.accor.com https://rec2-all.accor.com https://d.la2-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://d.la3-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://www.google.com/recaptcha/api.js https://www.gstatic.com/recaptcha/releases/1B_yv3CBEV10KtI2HJ6eEXhJ/recaptcha__en.js https://d.la1-c1cs-cdg.salesforceliveagent.com https://d.la2-c1cs-cdg.salesforceliveagent.com https://d.la3-c1cs-cdg.salesforceliveagent.com". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

all.accor.com
cdn.cookielaw.org
d.la2-c1-cdg.salesforceliveagent.com
d6tizftlrpuof.cloudfront.net
geolocation.onetrust.com
help.accor.com
login.accor.com
qchmhd61sj.kameleoon.eu
service.force.com
w.usabilla.com
www.googletagmanager.com
qchmhd61sj.kameleoon.eu
152.199.22.100
160.8.244.120
161.71.0.166
2606:4700:4400::ac40:9062
2606:4700::6813:bc61
2a00:1450:4001:831::2008
2a02:26f0:6c00::210:bb71
45.60.155.180
52.222.206.19
54.76.53.206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9b38cfafe1af440b8fc3fb5eb973a8ba46e9d26a0158e3305c3ae7398b6882bf
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aeb7d63d06cb5140befa75c1509c0a62ad6ce2fc452a456580cd557fd3d7ec0c
b35959ee1f0da91876a3c1dc28180035ba312e1bd7b039daf21a3488d5d90f87
b4b4f2f2b4f3df6c8f0e697c2b6a26af8d3de3ee45f3fd54be955d837ea1428e
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c8289a870d238aa042bdfd09364fe6dea524bcd1ea485341878d8c75a32ab444
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