www.directenergy.com Open in urlscan Pro
107.162.227.229  Public Scan

Submitted URL: http://www.directenergy.com//moving
Effective URL: https://www.directenergy.com//moving
Submission: On September 16 via api from US — Scanned from US

Form analysis 4 forms found in the DOM

GET

<form action="" method="get" novalidate="" id="serviceLocationForm" class="needs-validation service-location-form background--undefined ">
  <div class="rich-text-header">
    <h4>Pick your service location</h4>
  </div>
  <div class="cmp-separator background--transparent">
    <div class="container">
      <div class="row mx-0">
        <div class="separator mx-auto col-12 py-1">
          <hr class="color--gray-mid-shadow border-color--gray-mid-shadow m-0">
        </div>
      </div>
    </div>
  </div>
  <div class="rich-text-body">
    <p>To tailor your experience and provide you with the most relevant information, please select your location from the dropdown menu below:</p>
  </div>
  <div class="d-flex mt-4 mb-3">
    <span class="background-lg--transparent background-sm--transparent background--transparent d-none d-lg-flex responsive-image justify-content-lg-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <span class="background-lg--transparent d-none d-md-flex d-lg-none responsive-image justify-content-md-start">
      <img
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        width="auto" height="auto">
    </span>
    <span class="background-sm--transparent d-flex d-md-none responsive-image justify-content-start">
      <img
        src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAACkAAAAZCAYAAACsGgdbAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAROSURBVHgBzZaNT1VlHMc/995zuRAvIpCCZuBMvJpIJeLI0MgsLQmDhVs6pqapaauxmmVOQJttlcPppmNOc1jWkAkLdGrMnA4xjGDGmyHvGCgob91X7jmn51zwP/Bs97Odc56dPWfnt+f3/X6fx4B1TUx4cHDOiM2GApgUAzIqGMFiMuOSx9CYFBDAsMOBNsloNIiHir/ZzNiYwmHnX8zxjKIHTrc7T5IwbtiSnrLhtxu3qWlq5+SBnXz2bSGPhkc5lruZrbkFPB0aRPbGNLK/K2Rl0gJmx0Rx+MxF1qUuob3nPvK1ahTVgx5IkrHTIFnTc80mU87cmdOwznqG4ktVLF88H5vDTUt3H6teeYGKyjqGnS42rkmhsOSq9+P1qcn8crEKu3hfuiuTxOdnogeqquZJ2mD6lMkMjdq53dTBjMgI6v/pxt/fj7CQQJpae1BEi6PCQqmtb0P2yAQGBlDb3ImfZETxMxNknUdQXCx6oIqfe4t8J2UR5Vf/pEW0bs/WDA4VljPqcrE9cwUHT5UzIyqc1a8mcOjH88TPjibeGk1h2TXSlyfS3tVHw8cfohjs6IFqUPG22+ORc5JfspIQ9xz5hefJSl3KyIiNUlF47o5MzgoJNLX1UJC3jV3fn8bpcHF4z2Y+2ncct8fDUbkeq6qPcYSF87xFvpuyKKe1s5f23gEyViTye3UD/9mcvLfyZX4uv44wMxmrlojVrmFq+CSip0/hupizMG4Wvf2DFOzbzuIX56ALjzXZKgzSff8hgQEW6oTWDAYjNruTOqFRi8UsCnaIcZu32N6BIQYHRwkJCqDr3wH6Hw7jGujH3mFGF1R1XJONHb0sEM6Ot8Zw4twV3lgST2xMJBU36/kk621KL9+k7k4n33z6Pl/lnxFxA3t3ZvL10bM4xjzUb1rHmE7tloVpJS21t2W8xuWqvzleXMERobUvhe5c4uf5uzeRfeAk06aEkZ21mmyRn5p2Y5+NZHf+T6x9M0mkgo3gPieTQ3VaSYFXk2LnyJkpHDw3NpqyK7dIWRxH/8Ag90QrV4jwrqxp5NGInfTXEzlX8Qcmo5G1q4ReL1TiEpFU8UOufpoUxvG2e2pYMG6xrnfudjMtIpTmu10ECH1GBAfS2n4Ph3BzhNh1ND0qYoUtFj9aRPSE+FsYcTh5UFZC160Q9EBBy0mxR7+1LIHK2mav7r74II2CogoGRLh/vjGVvUeKiI4MZ+3qZPYfKyZJxNSMqAiKhE6z0pbRKIzWfaKAQGUEPdDOE4Y9B0/nyoqaowUSBiZu6vgM4Sxh9fF33vHjTyfmTExLU3qJwIUeeLfF/dnr8XWk+h1bhM/1OcE8CbS4kx5c+BU8PlykuKSEkksTQ99Femr+PEyaxX0UWYug6mVJqG43vooWIJJnaAjVh42jJZ+0tKEVX0dydnVMBLaPoh3VbiQvHFJl33W3t91Go3JKVukwKKZQfBCTXS79Hw4w18JfE3A3AAAAAElFTkSuQmCC"
        width="auto" height="auto">
    </span>
    <div class="rich-text-body">
      <p>US</p>
    </div>
  </div>
  <div class="row dropdown-widget">
    <div class="select-container align-self-center">
      <div class="xfpage page basicpage theme-de">
        <div class="select-wrapper">
          <div class="select-form-container">
            <select class="form-select text-color--gray-dark" name="StateCode" id="state" required="">
              <option value="-">Choose a state</option>
              <option value="CT">Connecticut</option>
              <option value="DE">Delaware</option>
              <option value="IL">Illinois</option>
              <option value="IN">Indiana</option>
              <option value="MD">Maryland</option>
              <option value="MA">Massachusetts</option>
              <option value="MI">Michigan</option>
              <option value="NH">New Hampshire</option>
              <option value="NJ">New Jersey</option>
              <option value="NY">New York</option>
              <option value="OH">Ohio</option>
              <option value="PA">Pennsylvania</option>
              <option value="RI">Rhode Island</option>
              <option value="TX">Texas</option>
              <option value="DC">Washington D.C.</option>
            </select>
            <div class="select-selected">Choose a state</div>
            <div class="select-items select-hide">
              <div>Choose a state</div>
              <div>Connecticut</div>
              <div>Delaware</div>
              <div>Illinois</div>
              <div>Indiana</div>
              <div>Maryland</div>
              <div>Massachusetts</div>
              <div>Michigan</div>
              <div>New Hampshire</div>
              <div>New Jersey</div>
              <div>New York</div>
              <div>Ohio</div>
              <div>Pennsylvania</div>
              <div>Rhode Island</div>
              <div>Texas</div>
              <div>Washington D.C.</div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div class="button-container align-self-center">
      <button type="submit" role="button" id="but-982a8929-c6a8-4c77-8990-2463a09e2e29" class="btn btn--primary-brand-ui d-flex align-items-md-center align-items-center btn--icon-gap right-icon   btn--primary   ">
        <span>Continue</span>
      </button>
    </div>
  </div>
  <div class="cmp-separator background--transparent">
    <div class="container">
      <div class="row mx-0">
        <div class="separator mx-auto col-12 py-1">
          <div class="dual-divider">
            <hr class="color--gray-mid-shadow border-color--gray-mid-shadow divider-styles">
            <p class="mx-1">OR</p>
            <hr class="color--gray-mid-shadow border-color--gray-mid-shadow divider-styles">
          </div>
        </div>
      </div>
    </div>
  </div>
  <div class="d-flex mb-3">
    <span class="background-lg--transparent background-sm--transparent background--transparent d-none d-lg-flex responsive-image justify-content-lg-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <span class="background-lg--transparent d-none d-md-flex d-lg-none responsive-image justify-content-md-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <span class="background-sm--transparent d-flex d-md-none responsive-image justify-content-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <div class="rich-text-body">
      <p>Canada</p>
    </div>
  </div>
  <div class="rich-text-body">
    <p>Canadian energy customers, head to the Canada site for offers and pricing specific to you.</p>
  </div>
  <a type="button" role="button" id="but-33831d39-1ff9-460f-b338-95e539e1ae15" class="btn btn--icon-gap  color--primary-brand-ui  btn--tertiary link d-flex  align-items-md-center align-items-center px-0    two-column-order-reverse" target="_self" href="https://www.directenergy.ca">





    <div class="icon-svg icon-fill--none icon-hover-fill--undefined">

        <i class="fa-solid fa-arrow-right color--black fa-icon-small" aria-hidden="true"></i>
    </div>

    

    
    


            <div class="textIconContainer m-0  color--primary-brand-ui  text-body-small d-flex flex-row align-items-md-center align-items-center justify-content-start">
                <div class="textIconContainer__text">Canada</div>
            </div>
       </a>
</form>

GET

<form action="" method="get" novalidate="" id="serviceLocationForm" class="needs-validation service-location-form background--undefined ">
  <div class="rich-text-header">
    <h4>Pick your service location</h4>
  </div>
  <div class="cmp-separator background--transparent">
    <div class="container">
      <div class="row mx-0">
        <div class="separator mx-auto col-12 py-1">
          <hr class="color--gray-mid-shadow border-color--gray-mid-shadow m-0">
        </div>
      </div>
    </div>
  </div>
  <div class="rich-text-body">
    <p>To tailor your experience and provide you with the most relevant information, please select your location from the dropdown menu below:</p>
  </div>
  <div class="d-flex mt-4 mb-3">
    <span class="background-lg--transparent background-sm--transparent background--transparent d-none d-lg-flex responsive-image justify-content-lg-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <span class="background-lg--transparent d-none d-md-flex d-lg-none responsive-image justify-content-md-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <span class="background-sm--transparent d-flex d-md-none responsive-image justify-content-start">
      <img
        src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAACkAAAAZCAYAAACsGgdbAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAROSURBVHgBzZaNT1VlHMc/995zuRAvIpCCZuBMvJpIJeLI0MgsLQmDhVs6pqapaauxmmVOQJttlcPppmNOc1jWkAkLdGrMnA4xjGDGmyHvGCgob91X7jmn51zwP/Bs97Odc56dPWfnt+f3/X6fx4B1TUx4cHDOiM2GApgUAzIqGMFiMuOSx9CYFBDAsMOBNsloNIiHir/ZzNiYwmHnX8zxjKIHTrc7T5IwbtiSnrLhtxu3qWlq5+SBnXz2bSGPhkc5lruZrbkFPB0aRPbGNLK/K2Rl0gJmx0Rx+MxF1qUuob3nPvK1ahTVgx5IkrHTIFnTc80mU87cmdOwznqG4ktVLF88H5vDTUt3H6teeYGKyjqGnS42rkmhsOSq9+P1qcn8crEKu3hfuiuTxOdnogeqquZJ2mD6lMkMjdq53dTBjMgI6v/pxt/fj7CQQJpae1BEi6PCQqmtb0P2yAQGBlDb3ImfZETxMxNknUdQXCx6oIqfe4t8J2UR5Vf/pEW0bs/WDA4VljPqcrE9cwUHT5UzIyqc1a8mcOjH88TPjibeGk1h2TXSlyfS3tVHw8cfohjs6IFqUPG22+ORc5JfspIQ9xz5hefJSl3KyIiNUlF47o5MzgoJNLX1UJC3jV3fn8bpcHF4z2Y+2ncct8fDUbkeq6qPcYSF87xFvpuyKKe1s5f23gEyViTye3UD/9mcvLfyZX4uv44wMxmrlojVrmFq+CSip0/hupizMG4Wvf2DFOzbzuIX56ALjzXZKgzSff8hgQEW6oTWDAYjNruTOqFRi8UsCnaIcZu32N6BIQYHRwkJCqDr3wH6Hw7jGujH3mFGF1R1XJONHb0sEM6Ot8Zw4twV3lgST2xMJBU36/kk621KL9+k7k4n33z6Pl/lnxFxA3t3ZvL10bM4xjzUb1rHmE7tloVpJS21t2W8xuWqvzleXMERobUvhe5c4uf5uzeRfeAk06aEkZ21mmyRn5p2Y5+NZHf+T6x9M0mkgo3gPieTQ3VaSYFXk2LnyJkpHDw3NpqyK7dIWRxH/8Ag90QrV4jwrqxp5NGInfTXEzlX8Qcmo5G1q4ReL1TiEpFU8UOufpoUxvG2e2pYMG6xrnfudjMtIpTmu10ECH1GBAfS2n4Ph3BzhNh1ND0qYoUtFj9aRPSE+FsYcTh5UFZC160Q9EBBy0mxR7+1LIHK2mav7r74II2CogoGRLh/vjGVvUeKiI4MZ+3qZPYfKyZJxNSMqAiKhE6z0pbRKIzWfaKAQGUEPdDOE4Y9B0/nyoqaowUSBiZu6vgM4Sxh9fF33vHjTyfmTExLU3qJwIUeeLfF/dnr8XWk+h1bhM/1OcE8CbS4kx5c+BU8PlykuKSEkksTQ99Femr+PEyaxX0UWYug6mVJqG43vooWIJJnaAjVh42jJZ+0tKEVX0dydnVMBLaPoh3VbiQvHFJl33W3t91Go3JKVukwKKZQfBCTXS79Hw4w18JfE3A3AAAAAElFTkSuQmCC"
        width="auto" height="auto">
    </span>
    <div class="rich-text-body">
      <p>US</p>
    </div>
  </div>
  <div class="row dropdown-widget">
    <div class="select-container align-self-center">
      <div class="xfpage page basicpage theme-de">
        <div class="select-wrapper">
          <div class="select-form-container">
            <select class="form-select text-color--gray-dark" name="StateCode" id="state" required="">
              <option value="-">Choose a state</option>
              <option value="CT">Connecticut</option>
              <option value="DE">Delaware</option>
              <option value="IL">Illinois</option>
              <option value="IN">Indiana</option>
              <option value="MD">Maryland</option>
              <option value="MA">Massachusetts</option>
              <option value="MI">Michigan</option>
              <option value="NH">New Hampshire</option>
              <option value="NJ">New Jersey</option>
              <option value="NY">New York</option>
              <option value="OH">Ohio</option>
              <option value="PA">Pennsylvania</option>
              <option value="RI">Rhode Island</option>
              <option value="TX">Texas</option>
              <option value="DC">Washington D.C.</option>
            </select>
            <div class="select-selected">Choose a state</div>
            <div class="select-items select-hide">
              <div>Choose a state</div>
              <div>Connecticut</div>
              <div>Delaware</div>
              <div>Illinois</div>
              <div>Indiana</div>
              <div>Maryland</div>
              <div>Massachusetts</div>
              <div>Michigan</div>
              <div>New Hampshire</div>
              <div>New Jersey</div>
              <div>New York</div>
              <div>Ohio</div>
              <div>Pennsylvania</div>
              <div>Rhode Island</div>
              <div>Texas</div>
              <div>Washington D.C.</div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div class="button-container align-self-center">
      <button type="submit" role="button" id="but-6382a4d5-05b1-436b-9cd9-835d16bbd49c" class="btn btn--primary-brand-ui d-flex align-items-md-center align-items-center btn--icon-gap right-icon   btn--primary   ">
        <span>Continue</span>
      </button>
    </div>
  </div>
  <div class="cmp-separator background--transparent">
    <div class="container">
      <div class="row mx-0">
        <div class="separator mx-auto col-12 py-1">
          <div class="dual-divider">
            <hr class="color--gray-mid-shadow border-color--gray-mid-shadow divider-styles">
            <p class="mx-1">OR</p>
            <hr class="color--gray-mid-shadow border-color--gray-mid-shadow divider-styles">
          </div>
        </div>
      </div>
    </div>
  </div>
  <div class="d-flex mb-3">
    <span class="background-lg--transparent background-sm--transparent background--transparent d-none d-lg-flex responsive-image justify-content-lg-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <span class="background-lg--transparent d-none d-md-flex d-lg-none responsive-image justify-content-md-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <span class="background-sm--transparent d-flex d-md-none responsive-image justify-content-start">
      <img
        src="data:image/png;base64,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"
        width="auto" height="auto">
    </span>
    <div class="rich-text-body">
      <p>Canada</p>
    </div>
  </div>
  <div class="rich-text-body">
    <p>Canadian energy customers, head to the Canada site for offers and pricing specific to you.</p>
  </div>
  <a type="button" role="button" id="but-193ec0bc-d46d-45c6-bca2-db29a362615c" class="btn btn--icon-gap  color--primary-brand-ui  btn--tertiary link d-flex  align-items-md-center align-items-center px-0    two-column-order-reverse" target="_self" href="https://www.directenergy.ca">





    <div class="icon-svg icon-fill--none icon-hover-fill--undefined">

        <i class="fa-solid fa-arrow-right color--black fa-icon-small" aria-hidden="true"></i>
    </div>

    

    
    


            <div class="textIconContainer m-0  color--primary-brand-ui  text-body-small d-flex flex-row align-items-md-center align-items-center justify-content-start">
                <div class="textIconContainer__text">Canada</div>
            </div>
       </a>
</form>

Name: zipcodeGET https://shop.directenergy.com/search-for-plans

<form novalidate="" class="d-md-flex zip-widget-form needs-validation preventHashKey " id="zipcode-form" name="zipcode" action="https://shop.directenergy.com/search-for-plans" method="get">
  <div>
    <div class="xfpage page basicpage theme-de">
      <div class="input-form-container">
        <div data-cmp-is="formText">
          <div>
            <div class="input-form-container">
              <div class="input-group">
                <label class="input-underlined">
                  <div class="state-indicator"></div>
                  <input class="input-with-left-icon" data-cmp-hook-form-text="input" type="text" id="txtZipCode" required="" name="zipCode" pattern="[0-9]{5}" maxlength="5" minlength="5" data-viewtype="zipcodeWithIcon">
                  <span class="input-label input-label-with-left-icon  input-label-required">Zip Code</span>
                  <div class="icon mb-2 left-svg">
                    <img src="/etc.clientlibs/directenergy-us/clientlibs/clientlib-site/resources/icons/region-location-regular.svg" alt="promo">
                  </div>
                </label>
              </div>
            </div>
          </div>
        </div>
      </div>
    </div>
  </div>
  <div class="d-none">
  </div>
  <button type="button" role="button" id="but-7d7bdcfa-3535-47e1-94e1-2b4e54a1a2b3" class="btn btn--primary-brand-ui d-flex align-items-md-center align-items-center btn--icon-gap right-icon btn--primary-brand-ui  btn--primary   ">
    <span>View Plans</span>
  </button>
</form>

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CHOOSE DIRECT ENERGY

Direct Energy is dedicated to helping you choose the right energy solutions for
your unique needs. Find the perfect fit with our electricity and natural gas
plans today.

Learn more

A SMARTER, SAFER HOME

Home security, automation and efficiency at your fingertips. Protect your peace
of mind with an exclusive offer from our partner Vivint.

 

Learn more

25 ENERGY-EFFICIENT TIPS FOR LOWER ELECTRICITY COSTS

Discover practical, energy-saving tips to reduce electricity costs and increase
efficiency at home or business. Knowledge is power, literally!

 

Read article

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MOST POPULAR ARTICLES


The following are some of our most popular articles that people find helpful in
the Learning Center. We hope they help you become an informed consumer and take
care care of everyone under your roof. 

25 ENERGY-EFFICIENT TIPS FOR LOWER ELECTRICITY COSTS

Discover practical, energy-saving tips to reduce electricity costs and increase
efficiency at home or business. Knowledge is power, literally!

Read article

LEARN MORE ABOUT ENERGY DEREGULATION

Discover the power of choice in a deregulated energy market. Enjoy competitive
pricing, flexibility, and products tailored to your needs.

Read article

WHAT TEMPERATURE SHOULD I SET MY THERMOSTAT IN THE SUMMER?

Stay cool and save money this summer with our energy-efficient tips and
recommended thermostat settings. Discover more in our guide.

Read article

6 SUSTAINABLE WAYS TO GENERATE GREEN ENERGY

Discover practical and eco-friendly solutions to generate green energy at home.
Explore six innovative methods on Direct Energy's blog to reduce your carbon
footprint and create a more sustainable living environment for a greener future.

Read article

WHAT IS THE DIFFERENCE BETWEEN A UTILITY AND AN ELECTRICITY PROVIDER?

Discover the difference between utility companies and energy providers in
deregulated markets and how choice empowers consumers.

Read article

GAS VS. ELECTRIC APPLIANCES: COMPARE COST AND EFFICIENCY

Explore the pros and cons of gas and electric appliances, understand their
costs, and learn how to make a safe switch.

Read article

ENERGY EFFICIENCY TIPS FOR SUMMER SAVINGS

Stay cool, save energy! Discover smart thermostat settings, efficient AC use and
home energy improvements for a comfortable, cost-effective summer.

Read article

WHAT TO LOOK FOR WHEN HOUSE HUNTING

Navigate the home-buying journey with confidence! Discover tips on budgeting,
house hunting, and making your dream home a reality.

Read article

HOW TO CALCULATE YOUR ELECTRICITY BILL

Learn how to calculate your electricity bill and manage energy usage with simple
arithmetic, modern technology, and energy efficiency tools.

Read article
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HOW DO I REPORT A POWER OUTAGE OR NATURAL GAS LEAK?


The local utility assigned to your service area maintains all the poles, wires
and lines that transmit electricity and natural gas to your home. To report a
power outage or natural gas leak, please contact your local utility company. 


HOW DO I CONTACT DIRECT ENERGY?


Texas customers 

You can contact us by calling our customer care team toll-free at 1-888-305-3828
or by emailing ga-deonlinehelptx@directenergy.com. 

Our customer care and chat representatives are available to assist you 24 hours
a day, 7 days a week.   

In addition, social media support is available Monday-Friday, 8:00 a.m. to 5:00
p.m. CT.    

Customers outside of Texas 

You can contact us by calling our customer care team or by emailing
csdirectenergy@directenergy.com. 

Our Customer Care representatives are available to assist you Monday – Friday
8:00 a.m. – 8:00 p.m. ET and Saturday 8:00 a.m. – 5:00 p.m. ET.  

In addition, Live Agent Chat is available Monday-Friday, 9:00 a.m. to 7:00 p.m.
ET. Agents will also monitor our social media pages during this timeframe. 

HOW DO I SIGN UP WITH DIRECT ENERGY?


You can enroll with Direct Energy by entering your ZIP code to view plans. You
can also contact us to sign up. 

HOW DO I TRANSFER MY DIRECT ENERGY SERVICE TO A NEW ADDRESS?


Texas customers  

We offer quick and easy transfer of service through our Online Account Manager.
Once you log in, click Menu and navigate to “Moving? Transfer to new address”
under Manage Existing Service.   

You will enter the following information:  

 * Your new service address plus your new billing address (if different)  
 * The date you want to stop service at your current address  
 * The date you want to start service at your new address  

If you’re moving into a different utility service area, you’ll select a new
electricity plan for your new home. 

You can also transfer your service by calling customer service at
1-888-305-3828. 

Customers outside of Texas 

You’ll first need to provide your new address to your local utility company. If
you’re moving out of your current utility’s service area, create an account with
your new utility. 

After you contact your local utility, you can contact Direct Energy customer
service to transfer your service to your new address. If you’re moving out of
your current utility’s service area, our care agents will assist you in
selecting a new electricity and/or natural gas plan. 

WHAT'S THE DIFFERENCE BETWEEN DIRECT ENERGY AND MY LOCAL UTILITY COMPANY?


Direct Energy and your utility work together to provide services for your
specific area. 

Direct Energy is a retail, or competitive, electric and natural gas provider. If
you live in a deregulated area, you can shop for your own electricity and/or
natural gas plans with suppliers like us to find the right rate and plan for
you. 

Your local utility is responsible for transmitting, connecting and disconnecting
electricity or gas to your home and reading and maintaining your home's electric
or gas meter. The utility also maintains the lines and other equipment used to
transmit electricity or natural gas. In some areas, your utility may compete in
the market, selling its own rates and plans to customers. 

On your bill 

If you choose to sign up for electricity or natural gas with a competitive
supplier like Direct Energy, the company that sends you monthly bills will
depend on where you live. You may be billed directly by your competitive
provider or you may still receive your bill from your utility with your
competitive provider listed as a line item. 

Whether you buy electricity or natural gas with a competitive provider or your
utility, your bill will include delivery charges from your utility. These
charges cover the operational costs associated with maintaining the equipment
that delivers electricity or natural gas to your home. 

To view more FAQs, click here.

Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us



--------------------------------------------------------------------------------

Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us

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