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After MSG debacle, NYC considers facial recognition ban for businesses,
landlords
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AFTER MSG DEBACLE, NYC CONSIDERS FACIAL RECOGNITION BAN FOR BUSINESSES,
LANDLORDS



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By
Jaclyn Jeffrey-Wilensky

Published May 3, 2023

15 comments

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By
Jaclyn Jeffrey-Wilensky

Published May 3, 2023

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New York’s City Council will introduce a pair of bills on Wednesday afternoon
aimed at curbing the use of facial recognition and other types of biometric
surveillance by private businesses and landlords.

The first bill would ban businesses from using facial scans or other biometric
technology to identify customers — as Madison Square Garden CEO James Dolan
famously did earlier this year in order to boot adversarial attorneys from
events held at MSG and other venues run by his holding company.

The second bill prohibits residential landlords from using the same sort of
biometric identification of tenants and guests. Residents have pushed back
against landlords’ attempts to install biometric tools — like fingerprint entry
systems — in the past, citing privacy as well as concerns about the systems’
reported difficulty identifying people with darker skin tones.

“As someone who grew up as a young Muslim in post-9/11 New York, I am all too
familiar with this city’s overreliance on surveillance technology to harass
communities of color,” Councilmember Shahana Hanif, the sponsor of the first
bill, said in a written statement. “It’s time our Council takes action to
protect our communities from the constant overreaches of the expansive
surveillance state.”

Any other types of biometric data collection — like smart-access buildings that
grant entry based on a facial scan — would require explicit consent from tenants
or customers, according to the proposals. Business owners would also be banned
from selling any biometric data they collect to third parties, and they’d have
to take special precautions to keep it secure from hackers.

At Wednesday’s hearing, members of the Council’s technology and civil rights
committees will also question representatives from the city’s Office of
Technology and Innovation on governmental use of biometric surveillance, which
can identify people based on characteristics like voice, facial features and
fingerprints. The goal is to better understand and hopefully regulate the city’s
use of the controversial technology, said Councilmember Jennifer Gutiérrez, who
chairs the technology committee.



“We’re coming into this hearing with a crap ton of reservations,” she said. “If
the city has any intention of leaning on biometric tech, [we want to make sure]
that we are a part of that plan, that we understand how it’s being rolled out,
and everyday New Yorkers have a seat at the table of whether or not they even
want this.”



People walk past an NYPD surveillance camera in Times Square, June 2, 2021. In
2019 alone, facial recognition software made more than 2,500 possible matches in
criminal investigations.

Justin Lane/EPA-EFE/Shutterstock

Some city agencies are already leaning on facial recognition. The NYPD has used
the tech since 2011. In 2019 alone, facial recognition software made more than
2,500 possible matches in criminal investigations, according to police data. In
2020, the police used facial recognition as they tracked down and raided the
apartment of a Black Lives Matter protester who they say shouted in a police
officer’s ear.

Wednesday’s hearing is hardly the first attempt by local lawmakers to restrict
the use of facial recognition technology. City businesses already have to tell
customers if they’re collecting information on their physical characteristics. A
shopper at a New York City Amazon Go location sued parent company Amazon on
those grounds earlier this year, alleging that it didn’t properly disclose its
use of palm scanners and other biometric surveillance. State legislators have
also tried to curb the use of facial recognition tech by landlords, government
agencies and police.

Experts and opponents of surveillance praised the city’s proposals as a good
start. Albert Fox Cahn, founder of the Surveillance Technology Oversight
Project, said the reforms can’t come soon enough — particularly as surveillance
tech becomes cheaper and more accessible.

“When we’re facing this kind of threat to our ability to walk the city
unwatched, it really calls for action,” he said. STOP and other privacy groups
will rally outside City Hall on Wednesday morning ahead of the hearing at 1 p.m.



Cahn called on the Council to also restrict the NYPD’s use of biometric
surveillance.

“The NYPD continues to use this tech without any accountability and oversight,”
he said. “It’s long past time to outlaw it.”

Nasir Memon, a computer science professor at NYU’s Tandon School of Engineering,
noted that while biometrics can offer password-free security, they also come
with special risks. Biometric data can’t be encrypted in the same way as
passwords, he explained — and if that data is stolen, it’s gone for good.

“If my password gets leaked, I can change my password,” he said. “But if my
biometric gets leaked, I can’t change my face.”

Memon also called for better training and testing of facial recognition models
to tamp down on algorithmic bias, which could cause them to more frequently
misidentify people of color.

Also on the docket for Wednesday’s meeting is a plan to create a task force on
missing women and girls of color, based on data showing that this community is
overrepresented among people who have gone missing in New York state and
nationwide.

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Tagged

Politics
facial recognition
new york city
technology
Health and Science

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Jaclyn Jeffrey-Wilensky


Jaclyn writes data-driven health and science stories for WNYC/Gothamist. She
also runs Gothamist's COVID data dashboards. She is an alumna of the Newmark
Graduate School of Journalism. Her work has appeared in NBC News, Spectrum, the
Daily Beast, and other outlets. Got a tip? Email
jjeffrey-wilensky@nypublicradio.org or Signal 516-366-4382.

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