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 * The Home Depot, Inc. Privacy & Security Statement

 


PRIVACY & SECURITY CENTER

 * Overview
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 * Submit a Request
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 * Privacy & Security at a Glance
 * Privacy & Security Statement
 * California Privacy Rights & Report


THE HOME DEPOT, INC. PRIVACY & SECURITY STATEMENT


THE HOME DEPOT VALUES AND RESPECTS THE PRIVACY OF ITS CUSTOMERS AND VISITORS.
WHILE OPERATING OUR BUSINESS AND INTERACTING WITH YOU, WE COLLECT, USE, AND
DISCLOSE PERSONAL INFORMATION. WE DO SO TO PROCESS AND FULFILL YOUR ORDERS, TO
IMPROVE OUR IN-STORE AND DIGITAL OFFERINGS, TO CREATE CONSISTENT IN-STORE AND
DIGITAL EXPERIENCES FOR YOU, TO PROTECT THE RIGHTS AND INFORMATION OF OUR
CUSTOMERS AND OUR COMPANY, AND FOR THE OTHER PURPOSES DISCLOSED IN THIS PRIVACY
AND SECURITY STATEMENT.


THIS PRIVACY AND SECURITY STATEMENT PROVIDES YOU WITH INFORMATION ABOUT HOW WE
COLLECT, USE, AND DISCLOSE PERSONAL INFORMATION, AND DESCRIBES CHOICES AND
RIGHTS AVAILABLE REGARDING YOUR PERSONAL INFORMATION. IF YOU HAVE ANY QUESTIONS,
PLEASE CONTACT US VIA THE CHANNELS LISTED BELOW.


TABLE OF CONTENTS


About This StatementWhat Do We Collect?How Do We Collect Information?How Do We
Use Information?Information DisclosuresManage Marketing PreferencesOur Sites and
ChildrenState Privacy Rights & ReportSecurityLinksContact UsOur Tracking ToolsMy
Account Registration and UseThe Home Depot Foundation


ABOUT THIS STATEMENT


This Privacy and Security Statement describes the privacy practices of The Home
Depot, Inc. and its subsidiaries, divisions, affiliates, brands, and other The
Home Depot companies that link to this Privacy and Security Statement, including
The Home Depot Foundation (subject to exceptions noted in The Home Depot
Foundation section below) (collectively, "The Home Depot," "our," "us," or
"we"). It applies to the information we collect in association with your
interactions with us, including, but not limited to:


 * Use of our websites, including mobile websites
 * Visits to our stores or attendance at our events
 * Use of our applications for mobile phones, tablets, or other smart devices
 * Phone and email communications with us
 * Social media interactions on our websites and other third-party websites like
   Facebook, YouTube, Pinterest, Google+, Instagram, and Twitter
 * Viewing our online advertisements or emails
 * Interactions with our authorized service providers


It also applies to personal information that we receive from business partners
and other third parties. You can find out more information about our collection
of personal information below.


For information about our processing of personal information regarding current
associates, former associates, and candidates, please see our Associate Privacy
Statement.


This Privacy and Security Statement does not apply to the practices of The Home
Depot Canada or The Home Depot Mexico. The privacy policy for Canada can be
found at homedepot.ca/privacy. The privacy policy for Mexico can be found
at homedepot.com.mx/privacy. Also, this Privacy and Security Statement does not
apply to third-party websites accessible through our websites. Other The Home
Depot companies may provide different privacy and security statements or
policies for their business operations that may differ from this Privacy and
Security Statement. For example, this Privacy and Security Statement does not
apply to blinds.com, justblinds.com, americanblinds.com, or thecompanystore.com.
You can find the applicable description of privacy practices by clicking on the
links available on the web sites operated by the other The Home Depot companies,
or by looking in the menus of their mobile applications.




WHAT DO WE COLLECT?

We collect personal information when you visit our stores, when you contact us,
when you interact with or use our digital offerings, and from business partners
and other third parties.


The table below describes the categories of personal information we collect, the
sources we collect the information from, our purposes for collecting the
information, and the types of recipients that may receive the information from
us. And you can find more details in the “How Do We Collect Information?”, “How
Do We Use Information?”, and “Information Disclosures” sections that follow.



IDENTIFIERS

WHAT INFORMATION DOES THIS INCLUDE?



Name, email address, phone number, username, physical address, device
identifier, IP address, government-issued identification number, date of
birth/age, license plate number, and social media handle.

WHERE DO WE COLLECT IT FROM?


 * Directly from you or the devices you use to access digital services, such as
   websites, mobile applications, and applications for connected devices.
 * Other customers that may provide us with your information to recommend a
   product or service, ship products to you, or list you as a recipient of
   products or services.
 * Companies that provide services on our behalf (e.g., installers).
 * Security and fraud prevention services that help us confirm that transactions
   are valid and otherwise help us protect our assets and you.
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content.
 * Companies that supplement our customer records with additional information.
 * Shipping providers that update address information.
 * Social media platforms.
 * Advertising companies and content publishers that present you with our ads.
 * Payment and transaction processors.
 * Communications and mailing vendors.
 * The signals emitted by your mobile devices when you travel through our
   stores.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fulfilling orders and processing returns.
 * Customer care.
 * Administering contests and promotions.
 * Registering you for a website or program.
 * Communicating with you.
 * Improving our products and services, including improving store layouts and
   digital content.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as shipping
   vendors, providers of digital analytics services, and fraud prevention.
 * Manufacturers of products and providers of extended warranty services.
 * Joint marketing partners.
 * Financial services companies, such as for home improvement loans, processing
   payments, and for managing The Home Depot credit card accounts.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Advertising partners.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



INTERNET ACTIVITY

WHAT INFORMATION DOES THIS INCLUDE?



Browsing history, search history, information about your interaction with our
websites, applications, electronic communications, or advertisements, and
information about your activities when using our in-store WiFi. Session replay
software may be used to record and replay your interaction.

WHERE DO WE COLLECT IT FROM?


 * Directly from you or the devices you use to access digital services, such as
   websites, mobile applications, and applications for connected devices.
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content.
 * Companies that supplement our customer records with additional information.
 * Social media platforms.
 * Advertising companies and content publishers that present you with our ads.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fulfilling orders and processing returns.
 * Customer care.
 * Communicating with you.
 * Administering contests and promotions.
 * Improving our products and services, including improving store layouts and
   digital content.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as providers
   of digital analytics services and fraud prevention services.
 * Joint marketing partners.
 * Advertising partners.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Our affiliates and subsidiaries.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.



COMMERCIAL INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Products or services purchased, purchasing history, products or services you
like, reviews you submit, or where you shop.

WHERE DO WE COLLECT IT FROM?


 * Directly from you or the devices you use to access digital services, such as
   websites, mobile applications, and applications for connected devices
 * Other customers that may provide us with your information to recommend a
   product or service, ship products to you, or list you as a recipient of
   products or services.
 * Companies that provide services on our behalf (e.g., installers).
 * Security and fraud prevention services that help us confirm that transactions
   are valid and otherwise help us protect our assets and you.
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content.
 * Companies that supplement our customer records with additional information.
 * Social media platforms.
 * Advertising companies and content publishers that present you with our ads.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fulfilling orders and processing returns.
 * Customer care.
 * Administering contests and promotions.
 * Registering you for a website or program.
 * Communicating with you.
 * Improving our products and services, including improving store layouts and
   digital content.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as shipping
   vendors, providers of digital analytics services, and fraud prevention
   services.
 * Manufacturers of products and providers of extended warranty services.
 * Financial services companies, such as for home improvement loans, processing
   payments, and for managing The Home Depot credit card accounts.
 * Joint marketing partners.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Advertising partners.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



BUSINESS INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Business information that we collect from you, such as business name, business
phone number, business address, business website, and your association with our
loyalty programs.

WHERE DO WE COLLECT IT FROM?


 * Directly from you or the devices you use to access digital services, such as
   websites, mobile applications, and applications for connected devices.
 * Security and fraud prevention services that help us confirm that transactions
   are valid and otherwise help us protect our assets and you.
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content.
 * Companies that supplement our customer records with additional information.
 * Social media platforms.
 * Advertising companies and content publishers that present you with our ads.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fulfilling orders and processing returns.
 * Customer care.
 * Administering contests and promotions.
 * Registering you for a website or program.
 * Communicating with you.
 * Improving our products and services, including improving store layouts and
   digital content.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as shipping
   vendors, providers of digital analytics services, and fraud prevention
   services.
 * Manufacturers of products and providers of extended warranty services.
 * Financial services companies, such as for home improvement loans, processing
   payments, and for managing The Home Depot credit card accounts.
 * Joint marketing partners.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Advertising partners.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



PAYMENT INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Credit or debit card, check, PayPal account, or gift card, as well as available
credit for The Home Depot credit card.

WHERE DO WE COLLECT IT FROM?


 * Directly from you.
 * From financial institutions, payment processors, and other providers of
   financial products and services that we work with to provide you with
   financial services and offers.
 * Companies that provide services on our behalf.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fulfilling orders and processing returns.
 * Customer care.
 * Communicating with you regarding payment status.
 * Collecting payments on behalf of our financial service providers.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as data
   storage providers.
 * Financial services companies, such as for home improvement loans, processing
   payments, and for managing The Home Depot credit card accounts.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



DEMOGRAPHIC INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Age, race, ethnicity, and gender.

WHERE DO WE COLLECT IT FROM?


 * Directly from you.
 * Companies that provide services on our behalf (e.g., installers).
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content.
 * Companies that supplement our customer records with additional information.
 * Social media platforms.
 * Advertising companies and content publishers that present you with our ads.
 * Other customers that may provide us with your information to recommend a
   product or service, ship products to you, or list you as a recipient of
   products or services.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Improving our products and services, including improving store layouts and
   digital content.
 * Communicating with you.
 * Customer care.
 * Administering contests and promotions.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as shipping
   vendors, providers of digital analytics services, and fraud prevention
   services.
 * Joint marketing partners.
 * Advisors and consultants.
 * Advertising partners.
 * Any successor to all or part of our business.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



LOCATION INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Location based on IP address or mobile device location information. (Please see
the Our Tracking Tools section for additional information.)

WHERE DO WE COLLECT IT FROM?


 * Directly from you or the devices you use to access digital services, such as
   websites, mobile applications, and applications for connected devices.
 * Security and fraud prevention services that help us confirm that transactions
   are valid and otherwise help us protect our assets and you.
 * Marketing companies that help us learn about our customers and the devices
   they use to access digital content.
 * Companies that supplement our customer records with additional information.
 * Advertising companies and content publishers that present you with our ads.
 * The signals emitted by your mobile devices when you travel through our
   stores.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Communicating with you.
 * Customer care.
 * Improving our products and services, including improving store layouts and
   digital content.
 * Administering contests and promotions.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as providers
   of digital analytics services, and fraud prevention services.
 * Advisors and consultants.
 * Advertising partners.
 * Joint marketing partners.
 * Any successor to all or part of our business.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



EMPLOYMENT INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Profession, trade, or line of business.

WHERE DO WE COLLECT IT FROM?


 * Directly from you.
 * Other customers that may provide us with your information to recommend a
   product or service, ship products to you, or reference you in association
   with products or services, including financial services.
 * Companies that supplement our customer records with additional information.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fulfilling orders and processing returns.
 * Registering you for a website or program.
 * Communicating with you.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as data
   storage providers and fraud prevention providers.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Law enforcement and other entities as we deem reasonably necessary to comply
   with law.
 * Our affiliates and subsidiaries.



VIDEO RECORDINGS AND AUDIO RECORDINGS

WHAT INFORMATION DOES THIS INCLUDE?



In-store CCTV and customer care calls.

WHERE DO WE COLLECT IT FROM?


 * Via cameras deployed in our stores, in parking lots, and at our warehouses
   and other facilities.
 * Via call recordings.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Improving our products and services, including improving store layouts and
   digital content.
 * Customer care.
 * Learning about customer trends and interests.
 * Fraud prevention, security, and asset protection.
 * Training.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as security
   and fraud prevention services.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



BIOMETRIC INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Facial recognition.

WHERE DO WE COLLECT IT FROM?


 * Via cameras at our stores, in parking lots, and at other facilities as
   permitted under applicable laws.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as security
   and fraud prevention services.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Our affiliates and subsidiaries.



PROPERTY INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Home and property measurements, square footage, public record information,
ownership information, estimated home value, and lot size.

WHERE DO WE COLLECT IT FROM?


 * Directly from you.
 * Public records.
 * Suppliers of property information, such as online property databases.
 * Companies that supplement our customer records with additional information.
 * Companies that provide services on our behalf (e.g., installers and others
   that communicate with you about projects).

WHY DO WE COLLECT AND DISCLOSE IT?


 * Fulfilling orders and processing returns.
 * Customer care.
 * Administering contests and promotions.
 * Registering you for a website or program.
 * Communicating with you.
 * Improving our products and services, including improving store layouts and
   digital content.
 * Learning about customer trends and interests.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as shipping
   vendors, providers of digital analytics services, and fraud prevention
   services.
 * Manufacturers of products and providers of extended warranty services.
 * Joint marketing partners.
 * Financial services companies, such as for home improvement loans, processing
   payments, and for managing The Home Depot credit card accounts.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Advertising partners.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.



INFERENCES

WHAT INFORMATION DOES THIS INCLUDE?



Preferences, interests, and other characteristics.

WHERE DO WE COLLECT IT FROM?


 * Directly from you.
 * Companies that provide services on our behalf (e.g., installers and others
   that communicate with you about projects).
 * Marketing companies that help us learn about our customers.
 * Companies that supplement our customer records with additional information.
 * Social media platforms.
 * Advertising companies and content publishers that present you with our ads.
 * By analyzing the information we collect about you and other customers.

WHY DO WE COLLECT AND DISCLOSE IT?


 * Communicating with you.
 * Customer care.
 * Improving our products and services, including improving our store layout and
   digital content.
 * Learning about customer trends and interests.
 * Administering contests and promotions.
 * Personalizing digital content.
 * Delivering marketing communications and advertising.
 * Identifying the devices you use to access digital content.
 * Fraud prevention, security, and asset protection.

WHO DO WE DISCLOSE IT TO?


 * Service providers that process information on our behalf, such as shipping
   vendors, providers of digital analytics services, and fraud prevention
   services.
 * Joint marketing partners.
 * Any successor to all or part of our business.
 * Advisors and consultants.
 * Advertising partners.
 * Law enforcement, public and government authorities, and other entities as we
   deem reasonably necessary to comply with law, support investigations, and
   protect the rights and property of you, us, and others.
 * Our affiliates and subsidiaries.




INFORMATION THAT MAY BE CONSIDERED SENSITIVE PERSONAL INFORMATION

WHAT INFORMATION DOES THIS INCLUDE?



Account login credentials, biometrics, race, ethnicity, government
identification numbers, and precise geolocation.

WHERE DO WE COLLECT IT FROM?


 * See relevant disclosures above regarding Identifiers (for account login
   credentials and government identification numbers), Biometric Information,
   Demographic Information (for race and ethnicity), and Location Information
   (for precise geolocation).

WHY DO WE COLLECT AND DISCLOSE IT?


 * See relevant disclosures above regarding Identifiers (for account login
   credentials and government identification numbers), Biometric Information,
   Demographic Information (for race and ethnicity), and Location Information
   (for precise geolocation).

WHO DO WE DISCLOSE IT TO?


 * See relevant disclosures above regarding Identifiers (for account login
   credentials and government identification numbers), Biometric Information,
   Demographic Information (for race and ethnicity), and Location Information
   (for precise geolocation).



We retain the personal information we collect for as long as reasonably
necessary to fulfill the purposes described above or when the information was
collected, unless a shorter retention period is required by law. We may retain
personal information after our relationship with you ends. The length of
retention may vary depending upon factors such as:

 * Recordkeeping or legal compliance requirements;
 * The need to resolve inquiries or complaints;
 * Operating, expanding, and improving our business;
 * The need to exercise or defend legal claims;
 * The need to prevent fraud, protect assets, and promote security; and
 * Protecting the rights or safety of you, us, or others.


The Home Depot is committed to providing our customers with valuable,
personalized experiences. In the course of doing business with you, we use the
information we collect to make inferences about your preferences and interests.
We use those insights to identify whether you or others may be interested in
certain products or services offered by us or third parties. Along with using
those insights to engage with you, we may disclose information that does not
directly identify you (such as your device identifier, IP address, or other
information associated with your online browsing activities) with select third
parties for their and our advertising and marketing efforts. These third parties
may use the information we provide to deliver tailored advertising to you on our
and third-party digital properties. We may be compensated for this information.
Our disclosure of such information may be considered a “sale” or “sharing” of
personal information as defined under certain state laws. Below please find
information about these disclosures:

 * Identifiers (such as device identifiers, IP addresses, and hashed email
   addresses that do not directly identify you), Internet Activity, Commercial
   Information, Demographic Information, Location Information, and Inferences.
    * Disclosed to: Advertising Partners and Joint Marketing Partners.


You may opt out of such disclosures by clicking “Do Not Sell or Share My
Personal Information.” We do not “sell” or “share” other categories of personal
information.




HOW DO WE COLLECT INFORMATION?


We collect information directly from you.


For example, we collect information when you:

 * Visit our stores or other facilities
 * Register for an account or complete a survey
 * Make an online or in-store purchase
 * Use an online forum, submit a question or answer to our Product Q & A,
   provide us with comments or reviews, or contact our call centers
 * Upload or share a photo, submit a request, submit information, or post other
   digital content through one of our websites, applications or via social media
   interactions on third-party websites like Facebook, Instagram, Pinterest or
   Twitter
 * Register for one of our programs or offers, or apply for a The Home Depot
   credit card or a home improvement loan
 * Participate in a sweepstakes, contest, promotion, program, clinic, or
   workshop
 * Rent equipment or vehicles or request a quote, warranty, or other information
 * Return a product or use a rebate
 * Request we send you an electronic copy of your in-store receipt
 * Submit information via our websites, mobile websites, or applications


We collect information from you passively.


We use tools like browser cookies, flash cookies, pixel tags, and web beacons to
collect information when you use our websites and applications or interact with
our emails. For more information about these tools and the choices you may have,
please read the Our Tracking Tools section. And we use cameras and other
technologies in our stores, in parking lots and at other facilities to learn
about customer traffic and for fraud prevention, security, and asset protection.


We collect information from Affiliates of The Home Depot.

In the course of serving you and operating our business, we collect information
from a variety of third parties. For example, we collect information from:

 * Shipping companies
 * Installers
 * Service Providers
 * Your friends and contacts
 * Marketing companies that help us learn about consumer interests and trends
 * Companies that supplement our customer records with additional information
 * Online advertising and analytics providers
 * Social media platforms
 * Mailing vendors
 * Public records resources
 * Suppliers of property information
 * Our product suppliers and vendors
 * Companies that help us process payments
 * Service providers that operate on our behalf and collect information
 * Financial institutions and other companies that help provide or support
   financial products and offers
 * Security and fraud prevention providers
 * Manufacturers and other businesses with which we conduct joint offers or
   programs




HOW DO WE USE INFORMATION?


Here are some examples of how we use the information we collect:


To respond to you and provide you with goods and services you request.

 * Fulfilling orders, ensuring proper delivery, or providing services (such as
   delivering an electronic copy of your receipt)
 * Administering your participation in a contest, sweepstakes, or other
   promotion or sending you prizes you might have won
 * Registering you for a particular website, loyalty program, or extended
   warranty service, or providing you with information regarding such programs
   or services
 * Processing a return (to learn more about our Returns Policy, click here)
 * Responding to a product or service review


To improve our business, products, and services.

 * Improving our websites, mobile applications, and applications for other
   connected devices
 * Identifying ways to make our products and services better
 * Improving store layouts including through traffic pattern analysis
 * Developing new ways to purchase and browse our products and services
 * Personalizing the content on our digital services (e.g., websites, mobile
   applications, and connected device applications) so you have a consistent
   experience


To identify and assess website and device application trends and customer
interests.

 * Recommending products and services that may interest you
 * Identifying the devices you use to interact with us so that we can provide
   you with a consistent experience
 * Identifying your interests based on your interactions with us and information
   we have received from third parties or publicly available sources
 * Updating our product inventories to meet projected demand


For security and asset protection purposes.

 * In-store, parking lot, and facility cameras track store traffic, stock, and
   vehicles (in jurisdictions where permitted)
 * Mitigating credit losses
 * Confirming the identity of our customers who rent trucks or certain types of
   tools or equipment
 * Retrieving unreturned tools or other equipment
 * Processing and tracking returns
 * Detecting and preventing fraud and malicious activities on our digital
   offerings and in your accounts


For our marketing.

 * Sending you communications about The Home Depot promotions or offers via
   regular mail, email, phone, or other electronic channels, including ads on
   social media platforms
 * Sending you newsletters and other information you have requested
 * Informing you of new in-store or digital products and service offerings
 * Passing along information about offers from our Affiliates and other
   companies we think you might find interesting, such as extended warranties on
   products


You can update certain marketing communications preferences by following the
instructions in the Manage Marketing Preferences section below.


To provide you with ads and other communications that align with your interests,
we may use information collected across different online services and collected
from the various devices you use. For example, if you view a product on our
website or mobile application, we may arrange for you to see ads for that
product or similar products on our websites and applications, or third-party
websites and applications.


To communicate with you about your account or our relationship.

 * Notifying you about changes to this Privacy and Security Statement, the Terms
   of Use of our websites or device applications, or changes to any of our
   programs in which you might be enrolled
 * Updating you regarding shipping, product availability, product recalls,
   warranty information, or rebates
 * Sending you other transactional or relationship communications


For social media engagement.

 * When you engage with our content on or through social networking websites,
   plug-ins and applications, you may allow us to have access to certain social
   media account information (e.g., name, username, email address, gender) as
   determined by the settings of the social media platforms to deliver the
   content or as part of the operation of the website, plug-in or application
 * Such social media platforms may collect information about your use of our
   services and may notify other users of the platform about your activities on
   our websites and device applications
 * These social media platforms may also use cookies or other technologies to
   provide services or track your online activities over time and across
   multiple websites and device applications. Your interactions with social
   media features are governed by the respective privacy policies of the social
   media platforms


For other uses we may disclose to you.

 * We may also use information for purposes disclosed to you at the point of
   collection, as authorized by you, or as otherwise permitted or required by
   law.




INFORMATION DISCLOSURES


We may disclose your information for our business purposes and as legally
required or permitted by law. Please see below for examples of circumstances in
which we disclose information.


With third parties who perform services on our behalf.

 * Service providers, such as our delivery service providers who ship and
   deliver your orders
 * Providers of security and payment services
 * Shipping and mailing vendors
 * Providers of digital analytics services
 * Third parties that help us communicate with you
 * Marketing and advertising companies that help us learn about our customers or
   deliver advertisements
 * We might also share information with the vendors and manufacturers of our
   products and services to respond to your reviews and questions


In association with financial products and services.

 * We work with third parties to offer financial products, such as The Home
   Depot credit card and home improvement loans
 * We share information with these third parties so that they can provide you
   with tailored information about products and services and special offers
 * These third parties also have their own privacy statements that set out the
   manner in which they will collect, use and disclose personal information
 * We encourage you to review each third-party’s privacy statement at the time
   you submit your application for such financial products


To provide extended warranty services.

 * If you purchase a The Home Depot Extended Warranty Service you will be
   required to provide information such as your name and address to our warranty
   service providers
 * If you purchase products at The Home Depot we may share your information with
   the third party providers that offer extended warranty services for follow-up
   to offer such services at a future date
 * We limit by contract the ways they may use your information to provide The
   Home Depot Extended Warranty Services
 * We encourage you to review each service provider's privacy statement at the
   time you submit your personal information for such services


With any successor to all or part of our business.

 * For example, if all or part of our business is sold or otherwise acquired, we
   may sell or disclose our customer lists and other personal information we
   collect in preparation for or as part of that transaction


If we think we have to in order to comply with the law.

 * For example, we will disclose information to respond to a court order or
   subpoena. We may also disclose information if a government agency or
   investigatory body requests it.


With our business partners.

 * For example, we might disclose information to one of our Affiliates or a
   business partner who is running a joint promotion with us or who provides a
   product or service in partnership with us
 * And we may disclose information to joint marketing partners


With advertising and marketing partners.

 * To manage and deliver advertising, including by placing ads on the websites
   and applications you access
 * To measure the effectiveness of our advertising campaigns
 * To identify the ads you have already seen, so that you don’t have to see the
   same ads too many times
 * To better understand your preferences and interests


For security and fraud prevention.

 * We will disclose information to detect, prevent, and investigate fraud or
   unlawful activities
 * We may also disclose information to collect debts or recover unreturned
   rental items


At your direction.

 * For example, if you ask us to provide your information to a third party to
   facilitate the delivery of services or resolution of a dispute


Below, please find information about our disclosures of personal information for
our business purposes:

 * Identifiers, Commercial Information, and Property Information
   * Disclosed to: Service providers; Product Manufacturers and Extended
     Warranty Providers; Joint Marketing Partners; Financial Service Companies;
     Advisors and Consultants; Law Enforcement, Public and Government
     Authorities, and Others; Affiliates and Subsidiaries; Advertising Partners
     and Marketing Companies; and Successors to All or Part of Our Business.
 * Internet Activity, Demographic Information, Location Information, Employment
   Information, and Inferences:
   * Disclosed to: Service providers; Joint Marketing Partners; Advisors and
     Consultants; Law Enforcement, Public and Government Authorities, and
     Others; Affiliates and Subsidiaries; Advertising Partners and Marketing
     Companies; and Successors to All or Part of Our Business.
 * Payment Information
   * Disclosed to: Service Providers; Financial Service Companies; Advisors and
     Consultants; Law Enforcement, Public and Government Authorities, and
     Others; Affiliates and Subsidiaries; and Successors to All or Part of Our
     Business.
 * Video/Audio Recordings and Biometric Information
   * Disclosed to: Service Providers; Advisors and Consultants; Law Enforcement,
     Public and Government Authorities, and Others; Affiliates and Subsidiaries;
     and Successors to All or Part of Our Business.




MANAGE MARKETING PREFERENCES


You can register or change your preferences to receive or not receive marketing
communications from us by viewing the My Preference Center page. Please allow
sufficient time for your preferences to be processed. Even if you opt out of
receiving marketing messages, we may still contact you for transactional
purposes like confirming or following up on an order or service request,
responding to customer service inquiries, asking you to review a product or
service you have ordered, or notifying you of product recalls or rebates. And
you may continue to see general audience marketing, such as The Home Depot ads
on other websites that are placed based on the content available on the sites.
If you later opt back into getting marketing communications from us, we will
remove your information from our opt out databases.


Registered website users can update their information at the My Account section
of our website. If you are not a registered website user, refer to the Contact
Us section below for information about how you can contact us.




OUR SITES AND CHILDREN


Our websites and device applications are not created for children. To our
knowledge we neither collect online information from nor sell nor share
information regarding children under 18. If you are a parent or guardian and
think we have information about your child, please email privacy@homedepot.com.
To learn more about how to protect your child online, visit the FTC's
www.OnGuardOnline.gov. You may also want to read the helpful information about
children and privacy that the FTC provides on the Protecting Your Child's
Privacy Online page.




STATE PRIVACY RIGHTS & REPORT


Depending on the state in which you reside, you may have the following privacy
rights, subject to statutory limitations:

 * Right to Know and Access: Consumers have a right to request information about
   the personal information that we collect, use, disclose, share, and sell,
   including requesting the specific pieces of personal information we have
   collected about them.
 * Right to Delete: Consumers have a right to request the deletion of personal
   information that we have collected from them, though we may be permitted to
   retain personal information for certain purposes.
 * Right to Correct: Consumers have a right to request that we correct
   inaccurate personal information.
 * Right to Opt Out of Sales and Sharing or Using for Targeted Advertising: We
   disclose your information to select third parties to enhance your experiences
   with us, to improve our ability to serve you, to keep you aware of our
   products, services, and offers, and to tailor the offers and promotions
   displayed to you online by select third party advertisers to your interests.
   Some laws may treat some of such disclosures as sales or as a sharing, and
   consumers have a right to direct us not to sell or share their personal
   information and to opt out of certain targeted advertising where information
   is processed across unaffiliated or differently branded websites and
   applications.
 * Right to Limit the Use of Sensitive Information: Consumers have a right to
   request that we use and disclose certain sensitive information only for
   certain purposes permitted under law.
 * Right to Opt Out of Profiling that has legal or similarly significant
   effects. We do not profile individuals for purposes to which this right
   applies.
 * Non-Discrimination: We may not discriminate against you for exercising your
   rights. We may, however, provide a different level of service or charge a
   different rate if the difference is reasonably related to the value of your
   information.



If you would like to submit a request to exercise one of these rights, please
visit our Privacy & Security Center - Submit Your Request page or call us at
1-800-394-1326. For help submitting a request online or via phone in one of our
stores, please visit the customer service desk. Virginia residents may also
contact us using these methods to appeal a decision we make relating to your
rights request, subject to applicable law.


If you would like to exercise your right to opt out of the sale of your personal
information or the sharing or use of your personal information for targeted
advertising, please click here: Do Not Sell or Share My Personal Information. We
also recognize the “Global Privacy Control” (GPC) to allow you to opt out of the
sale of your personal information and the sharing of your personal information
for targeted advertising on homedepot.com. The GPC is a proposed specification
designed to allow Internet users to notify businesses of their privacy
preferences, such as whether or not they want their personal information to be
sold or shared. To learn more about the GPC and how you can use it to opt out of
the sale or sharing of your personal information you can visit their website
here. If you visit our website with a browser transmitting GPC, we will not
share for targeted advertising or sell your personal information associated with
your visit. If we are able to recognize you when you visit our website (e.g.,
because you are logged into your account), we will associate your opt-out
preference with your account. And if we recognize you on subsequent visits,
including when you use other devices or browsers to log in to your account, we
will respect your opt-out preference until you change it. If you visit our
website using a browser that does not transmit GPC or using a browser or device
that you have not associated with an opt-out preference, click the Do Not Sell
or Share My Personal Information link above to register your opt-out preference.


For certain requests, we require that you provide the following information:

 * State of residence
 * First and last name
 * Email address and confirmation that the request is submitted by a natural
   person (for requests submitted online)
 * Phone number (for requests submitted by phone)
 * Postal address

The information that you provide will be analyzed to determine whether we can
reasonably verify your identity. We may need to obtain additional information
from you to process your request. For example, if we determine that the
information provided is not sufficient for verification, you may be prompted to
answer a few questions.


If you submit an email address with your access, delete, or correct request, we
will send an email to you, asking that you confirm that we have the correct
email address within six (6) days of receiving the confirmation email or your
request will expire. If you do not see an email from us, please check your spam
folder.


There may be circumstances where we may not completely fulfill your request, as
permitted under applicable law. For example, if you submit a request to delete
your personal information, we may need to retain certain personal information to
complete a transaction, detect fraud, or comply with our legal obligations.


California residents also have the right to opt out of financial incentive
programs we may offer. California residents should see the terms of the program
they join for a description of the financial incentive, including the categories
of personal information that are collected, information about how personal
information is valued, and instructions on how to opt in or withdraw from that
program. The terms for our Pro Xtra program can be found here: Pro Xtra


If you are an authorized agent acting on behalf of a California resident, please
send your request to myinfo@homedepot.com and include the following information
about you and the person on whose behalf you are submitting the request: full
name, mailing address, email address, and phone number. You should also provide
proof of your authorization to act on the other person's behalf. We will contact
you for additional information once your request has been received. Note that we
may require the consumer to verify their identify and confirm your authority as
the agent.


We have compiled information about the number of California privacy rights
requests we received in the previous calendar year and how we responded to them.
Please view the California Privacy Rights & Report to view the report.


In addition to the choices offered on the Do Not Sell or Share My Personal
Information page, please read the section below entitled Our Tracking Tools for
information about how to control certain digital tracking tools and targeted
internet advertising.




SECURITY


When you place orders on our websites or through our mobile applications, all of
your order information, including your credit card number and delivery address,
is transmitted through the Internet using Secure Sockets Layer (SSL) technology.
SSL technology causes your browser to encrypt your order information before
transmitting it to our secure server. SSL technology, an industry standard, is
designed to prevent someone other than operators of our websites from capturing
and viewing your personal information.


While we use industry standard means to protect our websites and your
information, the Internet is not 100% secure. The measures we use are
appropriate for the type of information we collect. We cannot promise that your
use of our websites or mobile applications will be completely safe. We encourage
you to use caution when using the Internet. Online access to your personal
information is protected with a password you select. We strongly recommend that
you do not share your password and that you use unique passwords for all of your
online accounts.




LINKS


Our websites contain links to third-party websites. If you click on one of those
links, you will be taken to websites we do not control. This Privacy and
Security Statement does not apply to the information practices of those
websites. You should read the privacy policies of other websites carefully. We
are not responsible for third-party websites.




CONTACT US


If you have additional questions, concerns, would like information about how
customers with disabilities may access this Privacy and Security Statement in an
alternative format, or have questions about how to exercise your rights, you can
call us at 1-800-HOME-DEPOT (1-800-466-3337) or reach us by email at
privacy@homedepot.com. You can write to us at:


The Home Depot

Attention: Privacy Official Customer Care

2455 Paces Ferry Road, Atlanta, GA 30339


Changes to this Privacy and Security Statement

Effective Date: January 1, 2004

Last Revision Date: February 3, 2023


From time to time we may change our privacy policies. We will notify you of any
material changes to our Privacy and Security Statement by posting an updated
copy on our website. Please check our website periodically for updates.




OUR TRACKING TOOLS


We collect personal and other information using digital tracking tools, such as
cookies and web beacons, when you use our websites or mobile applications,
interact with our emails or applications provided on connected devices, or
otherwise engage with our digital offerings. We also partner with third parties
that collect information this way. These third parties may place similar
tracking tools on our websites, applications, and advertising to facilitate
tracking, advertising, and measurement services.


The tools may collect information about your activities over time and on various
digital services offered by us or others.


The tools that we, our vendors, and third parties use include:

 * Browser and flash cookies. Cookies are small text files that websites send to
   your computer or other connected device to identify your browser or to store
   information or settings. Your browser may provide the ability to be notified
   when you receive certain types of cookies and how to restrict or disable
   certain cookies. Flash cookies generally can be disabled only by accessing
   Adobe Flash settings (information available here)
 * Server logs, which record information about the device, browser, operating
   system, network, and other resources you use to access our digital services
 * Web beacons and pixels. These are small electronic images deployed on
   websites and emails that collect information about how users interact with
   content
 * Application software. Software in our mobile and other connected-device
   applications collects information about how you interact with the digital
   services


We, our service providers, and third parties use the information collected via
these tools to:

 * Identify new visitors and users
 * Recognize returning customers
 * Learn how you came to access our digital services
 * Keep you logged into our digital services
 * Personalize your experience on our website, device applications, and
   third-party social networking websites, plug-ins and applications
 * Identify your location as determined by the IP address of your devices
 * Optimize and tailor our websites and device applications
 * Make product recommendations and provide you with advertising content in
   which we think you will be interested. As part of this customization, we may
   observe your behaviors on our device applications, our websites, or on other
   websites and applications. We may also get information about your browsing
   history and online activities from our trusted business partners and vendors
 * Better understand our audience, our customers, our website visitors and
   device application users, and their respective interests, including by
   learning about your online activities across devices
 * Provide correct pricing and ads for the local store you select


Online Interest-Based Ads

We work with digital advertising and marketing companies to provide you with ads
that meet your interests and that enhance your experience with us and with
select third party advertisers. These ads may be displayed on websites or device
applications operated by us or third parties, and they may be based on
information about your activities or preferences collected by us or third
parties. For example, if you visit another website and provide your ZIP code,
you may see advertising for products available at The Home Depot Store near you
on another website. We work with third parties to monitor and optimize ad
delivery so that you don’t receive the same ad too many times and to help
determine whether you were interested in the ads. As noted above, these third
parties collect information with their own cookies, pixels, and related tracking
technology.


Certain coalitions of advertisers allow consumers to opt out of receiving
interest-based advertising from members of the coalitions. Please follow the
links below to opt out of receiving interest-based advertising from members of
these coalitions. You will need to exercise these opt outs on each browser on
each device for which you wish to opt out of interest-based advertising.

 * Digital Advertising Alliance opt out
 * Network Advertising Initiative opt out


Some of the social media platforms we work with may serve you with
interest-based advertising on their platforms. In addition to or instead of the
opt out mechanism linked above, you may be able to opt out of their
interest-based advertising by changing your advertising preferences in the
platforms after you log in.


Limit the use of mobile device advertising identifiers: You can adjust your
advertising preferences on mobile devices through your device settings:

 * iOS Devices: Go to Settings > Privacy > Advertising (at the bottom of the
   screen) > Turn on Limit Ad Tracking
 * Android Devices: Go to Google Settings > Ads > Opt Out of Interest-Based Ads


When you opt out of receiving targeted advertising, you may still see general
audience advertising regarding our products and services. We may deliver
advertising to a general audience or place advertising on websites and other
platforms that relate to our advertisements. For example, if you opt out of
targeted advertising and visit a do-it-yourself website, you may see advertising
on the website that promotes products and services related to the content.


Controlling Our Tracking Tools

This section provides you with information about the options available to you to
control our tracking tools.


Disable browser cookies: Your browser may give you the ability to control
cookies, some of which may enable third parties to collect data about your use
of our websites. You can adjust your browser settings to block all cookies.
Certain browsers also allow you to limit the blocking of cookies to specific
websites. Instructions for blocking cookies on commonly used browsers can be
found at the links below. You will need to adjust the settings on each browser
and on each device for which you wish to block cookies. Please note that
disabling cookies may limit the functionality of our websites.

 * Internet Explorer
 * Microsoft Edge
 * Chrome: Instructions for blocking cookies from a specific website
 * Firefox: Instructions for blocking cookies from a specific website
 * Safari


As described on our Do Not Sell or Share My Personal Information page, if you
disable cookies on your browser, our Opt Out of Sale tool will no longer work.


Disable Flash cookies: Third parties may collect data about your usage of our
websites via Flash cookies. To disable Flash cookies, follow these instructions.
This setting will need to be adjusted on each device for which you wish to block
Flash cookies.


We may update this section from time to time with information about new tools
that may be available to you to register your preferences.


Your Choices Regarding Location Information

If you use our mobile websites, mobile applications, or other smart device
applications we may collect location data obtained from your device. If you use
our websites, we may collect location data obtained from your IP address. We use
this location data to find our nearest store to you, provide product pricing and
availability at our stores near you, provide you with coupons and other offers
based on your location, and provide driving directions to our stores. Certain of
our device applications may also use this information to determine if you are
shopping in one of our stores. If you are, we present you information relevant
to in-store customers. For many devices, you can disable our collection of
location information in the settings menu of your device or via device portals.




MY ACCOUNT REGISTRATION AND USE


My Account registration is a service provided by our website. You do not have to
register to browse our website. We may require that you register with a My
Account to make online purchases. When you register, you are asked for personal
information such as your name, address, phone number, email address, and a
username and password that you select. You may also optionally provide
information regarding your interests and home improvement projects or register
your credit cards. This information may be used to help make your online
shopping quicker and easier, by pre-filling certain parts of your shopping
information.


View the Terms and Conditions that govern your registration and use of our My
Account service.




THE HOME DEPOT FOUNDATION


As noted above, this Privacy and Security Statement applies to interactions
between The Home Depot Foundation (“Foundation”) and the Foundation’s donors,
volunteers, grantees, and website visitors. The Foundation may collect
information about you when you visit the Foundation website, apply for a grant,
register for a fundraising event, volunteer for a charitable project or make a
donation to the Foundation. The Foundation uses this information to process your
request, learn about how people use and interact with the Foundation’s website,
improve its services and communicate with you about the Foundation, grants, or
Foundation-related events. Except as described in this section, the Foundation
will not sell, share, or trade your name or other information that reasonably
identifies you with any other party. The Foundation may share such information
with trusted third parties (e.g., The Home Depot and service providers) that
assist the Foundation in operating its website, reviewing grants, conducting its
fundraising events or operating its charitable business. The Foundation permits
these third parties to use the information only in support of and as directed by
the Foundation. The Foundation may also share such information with a legal
successor to the Foundation and with other third parties if we believe we have
to in order to comply with law and legal process. The Foundation will not send
donor mailings on behalf of other organizations.


View The Home Depot Foundation page to read more about the Foundation and its
support of our communities.

How doers get more done™

Need Help? Please call us at: 1-800-HOME-DEPOT (1-800-466-3337)


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