www.icann.org
Open in
urlscan Pro
192.0.32.7
Public Scan
Submitted URL: http://wdprs.internic.net/
Effective URL: https://www.icann.org/compliance/complaint
Submission: On September 11 via api from DE — Scanned from DE
Effective URL: https://www.icann.org/compliance/complaint
Submission: On September 11 via api from DE — Scanned from DE
Form analysis 1 forms found in the DOM
<form ng-controller="SearchBarCtrl" class="ng-pristine ng-valid ng-scope"><label class="hidden" for="search_text">Search ICANN.org</label><input type="search" name="search_text" id="search_text" value="" placeholder="Search ICANN.org"
class="SearchBox-textField ng-pristine ng-untouched ng-valid ng-empty" ng-model="params.searchText"><input type="submit" name="commit" value="" class="SearchBox-submit" ng-click="doSearch()"></form>Text Content
Skip to main content
* Search ICANN.org
* Log In
* Sign Up
Get Started
Beginner's GuideNewcomers ProgramFellowship ProgramHistory
News & Media
AnnouncementsBlogFor JournalistsGlobal NewslettersICANN News
SubscriptionsLegislative / Regulatory ReportsMultimediaRegional Reports
Policy
ICANN PolicyDevelop PolicyOperational Design Phase (ODP)Implement PolicyPolicy
UpdateParticipateTeam
Public Comment
Upcoming ProceedingsOpen ProceedingsClosed ProceedingsOther Public Consultations
Resources
BoardAccountability & TransparencyRegistrarsRegistry OperatorsDomain Name
RegistrantsContractual ComplianceDomain Name System AbuseComplaints
OfficePrivacy & Proxy ServicesHelpCareers
Community
GroupsCalendar
Quicklinks
Board MeetingsData Protection/PrivacyDomain Name RegistrantsEngagement
CalendarIANA ServicesICANN Acronyms and TermsNew gTLDsPublic Technical
Identifiers (PTI)Open DataQuestion About A Domain Name?Technology @ ICANN
Resources
*
About ICANN
*
Learning
* Factsheets
* Beginner's Guides
* Acronyms and Terms
*
Podcasts
* Archive
*
Participate
* What ICANN Does
* Effect on the Internet
* What's Going On Now
* How to Participate
* Newcomers Program
*
Fellowships
* Committee
* Terms & Conditions
* President's Corner
* ICANN Management Organization Chart
* Staff
* Careers
*
In Focus
* Continuity
*
DNSSEC
* Standards
* IANA DNSSEC Root Information
* TLD DNSSEC Report
* Root Deployment
* Deployment Graph
* Tools
* Training
* Key Ceremony
* News
* Blog Posts
* Presentations
* Related Sites
* GNSO Improvements
* Travel Support
* WHOIS Policy Review Team Recommendations - Implementation
*
For Journalists
* Releases & Advisories
* Resources
*
Board
* Board Activity
*
Committees Activity
*
Committees Activity Reports
* 2016
* Resolutions
* Recommendations to the Board
*
Board Meetings
* 2021
* 2020
* 2019
* 2018
* 2017
* 2016
* 2015
* 2014
* 2013
* 2012
* 2011
* 2010
* 2009
* 2008
* 2007
* 2006
* 2005
* 2004
* 2003
* 2002
* 2001
* 2000
* 1999
* 1998
*
Board Committees
* Audit Committee
* Compensation Committee
* Executive Committee
* Finance Committee
* Governance Committee
*
Organizational Effectiveness Committee
* Impact of the New gTLD Program
* Risk Committee
* Strategic Planning Committee
* Technical Committee
* Accountability Mechanisms Committee
* Past Committees
*
Board Working Groups and Caucuses
* Board Working Groups Membership Lists
* Past Working Groups
* Board Caucuses Membership Lists
* Past Caucuses
*
Accountability
*
Accountability Mechanisms
* Reconsideration
*
Independent Review Process
* Updating the IRP
*
Ombudsman
* About
* Program
* Framework
* Standards of Practice
* Respectful Communication
* Reports
* Speeches
* Links
* Questions
*
Empowered Community
* Empowered Community Administration
* Empowered Community Administration Mailing List
* Empowered Community Correspondence
*
Document Disclosure
* Disclosure Policy
* DIDP Response Process
*
Reviews
* Getting Started
*
Organizational Reviews
* ALAC
* ASO
* Board
* ccNSO
* GNSO
* Nominating Committee
* RSSAC
* SSAC
* Technical Liaison Group
*
Specific Reviews
* Accountability & Transparency
* Registration Directory Service
* Security, Stability, and Resiliency
* Competition, Consumer Trust & Consumer Choice
* CCT Metrics
* Expected Standards of Behavior
* Enhancing ICANN Accountability and Governance
*
Governance
*
Governance Documents
* Guidelines
*
Articles of Incorporation
* Current
* Archive
*
Bylaws
* Current Bylaws
* Archive
* Board Code of Conduct
* Board Conflicts of Interest Policy
* Board Statements of Interest
* Lobbying Disclosures & Contribution Reports
* Summary of Conflicts of Interest and Ethics Practices Review
* Evolving ICANN’s MSM
*
Agreements
*
NTIA IANA Functions' Stewardship Transition
* Call for Public Input: Draft Process to Develop the Proposal (8 April-8
May 2014
* Process to Develop the Proposal and Next Steps
*
Registry
* Archive
*
Affirmation of Commitments
* AOC Tracking
* ccTLD
* Partnership Memorandums of Understanding
*
Registrar
* Archive
* Annual Reports
*
Financials
* Financial Reports
* Policies, Guidelines and Procedures
*
Planning
* Strategic Plan
* Presentations
* RFPs
* Litigation
* Newsletter
*
Correspondence
* 2021
* 2020
* 2019
* 2018
* 2017
* 2016
* 2015
* 2014
* 2013
* 2012
* 2011
* 2010
* 2009
* 2008
* 2007
* 2006
* 2005
* 2004
* 2003
* 2002
* 2001
* 2000
* 1999
* 1998
* Quarterly Reports
*
Groups
*
RSSAC
* Charter
*
SSAC
* Role
* Work Plans & Activities
* Documents
* GAC
* At-Large
* ASO
* ccNSO
* GNSO
*
Technical Liaison Group
* Technical Experts Group (TEG)
*
NomCom
* Committee's Charge
* Past NomComs
* Customer Standing Committee
* Root Zone Evaluation Review Committee (RZERC)
* Business
* Civil Society
*
Complaints Office
* Complaints Report
* Domain Name System Abuse
*
Contractual Compliance
* About
*
Programs
* Approach & Process
* gTLD Registry Compliance
* Accredited Registrar Compliance
* Audit
* General Questions
* Complaint Submission & Learn More
*
Reporting & Performance Measurement
*
Notices
* Archive
* Performance Reports
* Reports
* Outreach
*
Registrars
* Registrar Library
* News & Communications
*
How to Become a Registrar
* Accreditation Agreement
* Registrar Application
* Registrar Application Instructions
* Registrar Training
*
Changes to Existing Accreditation
* Annual Registrar Compliance Certificate
* Bulk Transfers
* Data Retention Waiver
* Purchasing an ICANN-Accredited Registrar
* Registrar Data Escrow Program
* Registrar Mergers
* Registrar Name Changes
* Registrar Primary Contact Updates
* Renewing an Existing Accreditation
* Terminating an Accreditation
* Transferring (Assigning) an ICANN Accreditation
* Privacy and Proxy Service Providers
*
Registrar Resources
* Advisories
*
Agreements & Policies
* Policy Statement
* Billing Frequently Asked Questions (FAQ) for Registrars
* Consensus Policies
* Contact List
*
Domain Name Transfers
* Domain Name Holder FAQs
* Inter-Registrar Transfer Information
* Policy
* General Operations Handbook for Registrars
* gTLD Accounts and Services Team
* gTLD Lifecycle
* Naming Services portal
* Registration Data Access Protocol (RDAP)
* Registrar Data Escrow Reporting FAQ
* Registrar FAQs
* Security Response Waiver Requests for Registrars
* Whois/Privacy Law Conflicts
* Whois-Related Policies and Provisions
* History
*
Registry Operators
*
Advisories & Consensus Policies
* Advisories
*
Consensus Policies
*
Registry Service Evaluation Policy (RSEP)
* RSEP Implementation Notes
* Preliminary Determination of Competition Issues
* Reconciliation
* RSEP Announcements Archive
*
News & Events
* GDD Summit
* ICANN News & Media
* ICANN Public Comment Page
* ICANN Public Meetings Calendar
*
Registry Agreements
* 2017 Global Amendment to the Base New gTLD Registry Agreement
*
Registry Agreements Archive
* Proof of Concept Reports
* Terminated Registry Agreements
*
Registry Resources
* Bulk Transfers
* Data Protection and Privacy
*
Emergency Back-end Registry Operator (EBERO)
*
gTLD Registry Continuity
* Continuity Archive
* Form 6166 - U.S. Tax Residency Certification (TRC)
* Framework for Registry Operators to Respond to Security Threats
* GDD General Operations Handbook for Registry Operators
* gTLD Accounts and Services Team
* gTLD JSON Reports
* How to Guides
* List of Top-Level Domains
* Monthly Registry Reports
* Naming Services portal
* New gTLD Program
* New gTLD Program Case Studies
* New gTLD Registry Operator CSV Report
* Registration Data Access Protocol (RDAP)
* Registry FAQs
* Registry Listing Page
* Registry System Testing (RST)
* Service Level Agreement (SLA) Monitoring System API Specification
*
Services for Registry Operators
*
Assignment of Registry Agreements
*
Registry Operator Change of Control
* Completed Direct Change of Control
* Material Subcontracting Arrangement
* Continued Operations Instrument (COI)
* Centralized Zone Data Service (CZDS)
* Community gTLD Change Requests
* Expedited Registry Security Request (ERSR) Process
* Registry Agreement Termination Service
* Registry Operator Name Change
*
RSEP Process
* Fast Track RSEP Process and Standard Authorization Language
* RSEP Process Workflow
* Technical Evaluation Panel
*
Registry Transition Processes
* EBERO Temporary Transition Process
* EBERO Transition Process - Communicate
* EBERO Transition Process - DNS
* EBERO Transition Process - Data Escrow
* EBERO Transition Process - RDDS
* EBERO Transition Process - SRS
* Prospective Registry Evaluation Matrix
* Registry Transition Process with Proposed Successor - Check Support
* Registry Transition Process with Proposed Successor - Communicate
* Registry Transition Process with Proposed Successor - Evaluate
* Registry Transition Process with Proposed Successor
* Registry Transition Process with Request for Proposals - Check Support
* Registry Transition Process with Request for Proposals - Communicate
* Registry Transition Process with Request for Proposals - Evaluate
* Registry Transition Process with Request for Proposals - RFP
* Registry Transition Process with Request for Proposals
* Removal of Cross-Ownership Restrictions
*
Reserved Names
*
Two-Character ASCII Labels
* Two-Character Archive
* Country & Territory Names
*
RRA Amendment
* RRA Amendment Procedure
* RRA Amendment with Temporary Specification
*
Rights Protection Mechanisms & Dispute Resolution Procedures
* INGO Claims Notification
* PDDRP
* PICDRP
* RRDRP
* TMCH
* TMCH Requirements
* URS
*
Domain Name Registrants
* About Domain Names
* ICANN Policies
* Registration Data Policies
* Domain Name Industry
* Registering Domain Names
*
Managing Domain Names
* Contact Information and WDRP
* Securely Managing Your Domain Name
* Transferring Domain Names
* Renewing Domain Names
* Rights and Responsibilities
* Spam, Phishing, and Website Content
* Trademark Infringement
* GDD Metrics
*
Identifier Systems Security, Stability and Resiliency (OCTO IS-SSR)
* IS-SSR Team Blogs
* Security Terminology
* Document Archive
*
ccTLDs
* Background Materials
* Agreements
* Delegation
* Root Zone Database
* Model MOU
* Workshops
* ICANN and ISO
*
Internationalized Domain Names
*
Root Zone Label Generation Rules (LGR)
* Generation Panel Update
* Maximal Starting Repertoire
* Proposals for Root Zone Label Generation Ruleset
* IDN Variant TLD Implementation
* LGR Toolset
* IDN ccTLD Fast Track
* IDN Implementation Guidelines
* Second-Level LGR Reference
* Resources
* Announcements and Blogs Posts
* Universal Acceptance Initiative
*
Policy
* Policy Mission
* Policy Staff Goals
* Presentations
*
Global Addressing
* IPv6 Allocation
* ASN Allocation
* Post Exhaustion IPv4 Allocation
* New RIRs Criteria
* Review Procedures
* Policy Updates
* Operational Design Phase (ODP)
* Implementation
*
Public Comment
* Open
* Upcoming
* Archive
* Root Zone KSK Rollover
*
Technical Functions
* Tech Day Archive
*
Contact
* Report Security Issues
* PGP Keys
* Certificate Authority
* Registry Liaison
* Ombudsman
*
Help
* Dispute Resolution
*
Domain Name Dispute Resolution
*
Charter Eligibility Dispute Resolution Policy
* Providers
* Rules
*
Eligibility Requirements Dispute Resolution Policy
* Providers
* Rules
*
Intellectual Property Defensive Registration Challenge Policy
* Providers
* Rules
*
Qualification Challenge Policy
* Providers
* Rules
*
Restrictions Dispute Resolution Policy
* Providers
* Rules
*
Transfer Dispute Resolution Policy
* Providers
*
Uniform Domain Name Dispute Resolution Policy
* Policy Document
* Providers
* Provider Approval Process
* Rules
* Principal Documents
* Proceedings
* Historical Documents
* Timeline
*
Name Collision
* FAQ: IT Professionals
* FAQ: Registries
* Guide for IT Professionals
* Recommendations for New ccTLDs
* Report a Problem
* Registrar Problems
* Whois Data Correction
* Independent Review Process
* Request for Reconsideration
* Document
SUBMITTING A COMPLAINT TO ICANN CONTRACTUAL COMPLIANCE
THIS PAGE IS AVAILABLE IN:
* English
* العربية
* Español
* Français
* Pусский
* 中文
To submit a complaint, select the form next to the issue which best describes
your concern in the chart below. Before submitting your complaint, please read
the information on this page in its entirety.
If you have submitted or are submitting a complaint involving Net 4 India
Limited, please read the information available here.
ICANN has executed certain agreements with registrars and registry operators.
ICANN's Contractual Compliance authority is limited to the obligations set forth
in these agreements. These agreements are the Registrar Accreditation Agreement,
the Registry Agreements and the Consensus Policies. If your issue is outside of
this contractual scope or if it involves a party over whom ICANN has no
compliance enforcement powers, ICANN will provide you with alternative avenues
you may want to pursue.
Additional information on how to submit complaints concerning requests for
access to non-public registration data can be found here.
ICANN has no contractual authority to address complaints involving country code
top-level domains (ccTLDs), such as .us, .eu, .ac, or domain names registered
under a ccTLD (e.g. example.us, example.eu, example.ac). ICANN does not accredit
registrars or set policy for ccTLDs and has no contractual authority to take
compliance action against ccTLD operators. For inquiries and issues involving
ccTLDs, you may wish to contact the relevant ccTLD manager using the contact
details at https://www.iana.org/domains/root/db. This page will also help you
determine which top-level domains (TLDs) are country codes (outside of ICANN's
scope) and which ones are generic (within ICANN's scope).
ICANN does not have contractual authority or the technical ability to return a
lost domain name to you. Additional information on lost domain names can be
found at https://www.icann.org/resources/pages/lost-domain-names.
For information about the process and approach used by ICANN Contractual
Compliance to address complaints, please visit
https://www.icann.org/resources/pages/approach-processes-2012-02-25-en.
The information provided to ICANN via the complaint forms is subject to Section
2 of ICANN's Privacy Policy.
Issue Additional information & Submit Complaint
A domain name that is being used to conduct an illegal or abusive activity
A TLD that is not displaying its contact details for handling inquiries related
to malicious conduct in the TLD
Abuse (involving a domain name)
Abuse contact details of a TLD
The transfer of a domain name to a different registrar and/or registrant
Transfer
The renewal and/or redemption of a domain name
Renewal/Redemption
The Registration Data associated with a domain name
Registration Data is inaccurate or missing
Request for disclosure of Registration Data by a third party with legitimate
interest was denied or not responded to
Registrant requested and consented to the display of their own Registration
Data, but it is not displayed
The suspension or deletion of a domain name for which I am or was the holder
Domain name remains suspended or deleted even after responding to Registration
Data verification inquiries
The service through which a registrar or registry operator is displaying
Registration Data
The WHOIS/RDAP service is not operative
Dispute Resolution Policies & Procedures
Uniform Domain-Name Dispute-Resolution Policy (UDRP)
Uniform Rapid Suspension System (URS)
Public Interest Commitments Dispute Resolution Procedure (PICDRP)
Registry-Restriction Dispute Resolution Procedure (RRDRP)
Trademark Post-Delegation Dispute Resolution Procedure (Trademark PDDRP)
A Privacy/Proxy registration or service
Privacy/Proxy
Access to the zone file of a TLD
Zone File Access
A name that has been or must have been reserved by the registry operator
Reserved Names
A registry operator not abiding by the code of conduct of its Registry Agreement
Code of Conduct
A contractual compliance issue not identified above
Generic Registrar Complaint
Generic Registry Complaint
ICANN is not responsible for profile content or verification of user details.
* YouTube
* Twitter
* LinkedIn
* Flickr
* Facebook
* Newsletters
* Community Wiki
* ICANN Blog
WHO WE ARE
* Get Started
* Learning
* Participate
* Groups
* Board
* President & CEO’s Corner
* Staff
* Careers
* Public Responsibility
CONTACT US
* Locations
* Global Support
* Report Security Issues
* PGP Keys
* Certificate Authority
* Registry Liaison
* Organizational Reviews
* Complaints Office
* For Journalists
ACCOUNTABILITY & TRANSPARENCY
* Accountability Mechanisms
* Independent Review Process
* Request for Reconsideration
* Ombudsman
* Empowered Community
GOVERNANCE
* Documents
* Agreements
* Specific Reviews
* Annual Report
* Financials
* Document Disclosure
* Planning
* RFPs
* Litigation
* Correspondence
HELP
* Dispute Resolution
* Domain Name Dispute Resolution
* Name Collision
* Registrar Problems
* WHOIS
DATA PROTECTION
* Data Privacy Practices
* Privacy Policy
* Terms of Service
* Cookies Policy
© Internet Corporation for Assigned Names and Numbers.Privacy PolicyTerms of
ServiceCookies Policy
A NOTE ABOUT OUR TERMS OF SERVICE:
We have updated our electronic terms of service to provide greater transparency
and align with laws applicable to us. Learn more.
This site uses cookies to deliver an efficient user experience and to help us
see how the site is used. Learn more.OK
Domain Name System
Internationalized Domain Name ,IDN,"IDNs are domain names that include
characters used in the local representation of languages that are not written
with the twenty-six letters of the basic Latin alphabet ""a-z"". An IDN can
contain Latin letters with diacritical marks, as required by many European
languages, or may consist of characters from non-Latin scripts such as Arabic or
Chinese. Many languages also use other types of digits than the European
""0-9"". The basic Latin alphabet together with the European-Arabic digits are,
for the purpose of domain names, termed ""ASCII characters"" (ASCII = American
Standard Code for Information Interchange). These are also included in the
broader range of ""Unicode characters"" that provides the basis for IDNs. The
""hostname rule"" requires that all domain names of the type under consideration
here are stored in the DNS using only the ASCII characters listed above, with
the one further addition of the hyphen ""-"". The Unicode form of an IDN
therefore requires special encoding before it is entered into the DNS. The
following terminology is used when distinguishing between these forms: A domain
name consists of a series of ""labels"" (separated by ""dots""). The ASCII form
of an IDN label is termed an ""A-label"". All operations defined in the DNS
protocol use A-labels exclusively. The Unicode form, which a user expects to be
displayed, is termed a ""U-label"". The difference may be illustrated with the
Hindi word for ""test"" — परीका — appearing here as a U-label would (in the
Devanagari script). A special form of ""ASCII compatible encoding"" (abbreviated
ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A
domain name that only includes ASCII letters, digits, and hyphens is termed an
""LDH label"". Although the definitions of A-labels and LDH-labels overlap, a
name consisting exclusively of LDH labels, such as""icann.org"" is not an IDN."