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Submission: On January 28 via manual from US — Scanned from DE
Submission: On January 28 via manual from US — Scanned from DE
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This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy. Accept Login * Solution * Features * Products * Pricing * Get Started * Company * Our Why * Careers * For Developers * Documentation * For Partners * Resources * Blog AT LAST, THERE’S A BETTER WAY TO DELIVER STELLAR EXPERIENCES AT SCALE FOR THOUSANDS OF CUSTOMERS EVERY MINUTE OF EVERY DAY. AN ALL-IN-ONE CONTACT CENTER AND UNIFIED COMMUNICATIONS SOLUTION THAT WORKS ON EVERY CHANNEL, FOR EVERY CUSTOMER, TO SOLVE EVERY PROBLEM. ALL THROUGH ONE WINDOW ON ONE SCREEN. DO MORE WITH LESS Customer service experiences should be highly personalized and memorable without being complicated. That’s why we built a truly unified platform that lets your people remain focused on your customers, not the technology. Just like we all remember. CONTACT CENTER (CCAAS) Give agents one window to meet customers where they are, on every channel. UNIFIED COMMUNICATIONS (UCAAS) Unify your workforce across channels and continents with one-click voice, chat, and video. COMMUNICATION PLATFORM (CPAAS) Make business communications exactly what you want them to be with open APIs. NO-CODE WORKFLOWS Replace IVR, IVA, RPA, and more with a single no-code drag-and-drop tool. CHECK OUT THE BROCHURE THINK YOU'VE SEEN IT ALL? THINK AGAIN. Whether you’ve got a team of 50 or a team of 5,000, everyone who works for your brand serves your customers. So, everyone should be working on one solution - and not just all agents but the entire organization. Combining contact center, unified communications, and API functionality unites the contact center with the rest of the business because customer experience is everyone’s job. 100% UPTIME SLA Enjoy the industry's highest & most inclusive SLA, backed by a 10x financial guarantee. MULTI-CLOUD ARCHITECTURE Protect your mission-critical contact center functions with a true multi-cloud solution that has no single point of failure. CLOUD-NATIVE Install, scale, and upgrade effortlessly with a platform built specifically for the cloud from the very first line of code. ONE WINDOW Multiple solutions, databases, and channels are united in one place for better employee & customer experiences. MACHINE LEARNING Make your technology smarter over time with innate ML, reducing customer and employee effort while maximizing joy. GLOBAL AVAILABILITY Work from anywhere with global availability, real-time redundancy, and millisecond global routing across dozens of data centers. BUILT-IN TELECOM Enjoy crystal clear voice plus minutes & number origination in 60+ countries. USER-FRIENDLY NO-CODE INTERFACE Get the most out of every customer interaction without extensive IT involvement. TRANSPARENT USAGE-BASED PRICING Staff up and down as needed, tap gig workers, and always only pay for what you use. EDIFY IS CHROME ENTERPRISE RECOMMENDED. LEARN MORE PEOPLE ARE TALKING PEOPLE ARE TALKING Health Care “We chose Edify because we needed our agents at home and our customers’ data nearby and secure.” eCommerce “Edify cut our operating costs by 60% by replacing four other solutions across ten countries.” Financial Services “We don’t ever want anyone sitting on hold - Edify helped us make that happen.” Health Care “We chose Edify because we needed our agents at home and our customers’ data nearby and secure.” eCommerce “Edify cut our operating costs by 60% by replacing four other solutions across ten countries.” * 1 * 2 * 3 READY TO GET STARTED? REQUEST A DEMO GET EVEN SMARTER ARTIFICIAL INTELLIGENCE & MACHINE LEARNING OMNICHANNEL: A SINGLE PANE OF GLASS EMPLOYEE EXPERIENCE UNIFIED COMMUNICATIONS EXPERTS ARE SAYING EXPERTS ARE SAYING 401 WILSHIRE BLVD SUITE 1000 SANTA MONICA, CA 90401 INFO@EDIFY.CX 11 MUNICIPAL DR SUITE 400 FISHERS, IN 46038 1-833-740-8024 LOGIN PLATFORM FEATURES PRODUCTS PRICING STORE COMPANY NEWS & EVENTS MEET THE TEAM WORK HERE FOR DEVELOPERS FOR PARTNERS LEARNING PORTAL DOWNLOAD EDIFY CX RESOURCES BLOG PRIVACY POLICY WEBSITE TERMS OF USE ACCEPTABLE USE POLICY TERMS OF SERVICE SLA FOR DEVELOPERS FOR PARTNERS LEARNING PORTAL ©2021 Edify Labs, Inc. All rights reserved.