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SHIPPING AND PAYMENT


SHIPPING

What about the transport of goods?

The goods are packed and sent in such a way that the transport costs are as
ecological and economical as possible, but at the same time the standard to
which customers are used is observed. Keeping the carbon footprint as low as
possible is very important. Each shipment is packaged in recycled packaging and
easily decomposable packaging. Simply so that the waste that is unavoidable does
not harm the environment.

How will the goods be delivered?

The goods will be sent by standard postal service. In the destination country,
it will be handed over to the local postal institution and then delivered to the
customer.

How long does delivery take?

Shipments are sent from the Czech Republic in Central Europe. Within Europe,
they will be delivered within 2 weeks. Shipments to other countries and
continents will be delivered within 2 to 3 weeks. All shipments will be sent in
an economical way that does allow them to be tracked.
Customer has to worry about lost shipments. Insurance applies to these very
exceptional cases. See below the section of the complaint procedure.

Customs procedure

As the consignments will be sent as standard writing, customs proceedings will
most likely not be initiated anywhere. Customs policy is very different. If
customs clearance procedures are required, this may cause delays beyond the
original supply estimates.

Where can the goods be delivered?

Simply everywhere in the world. No matter where you are, you can order the goods
to any existing address at the lowest possible amount depending on your address.




HOW TO BUY AND PAY VIA PAYPAL?


 

What is PayPal?

PayPal is an internet payment system that allows payments for online purchases
and money transfers between individual PayPal accounts.

It is safe?

PayPal uses 3D Secure, a security protocol that increases security and allows
more secure authentication when using a debit or credit card when shopping
online. Depending on the card type, it is referred to as “MasterCard
SecureCode”, “Verified by Visa” or “Safekey” for American Express cards.

Instructions for payments via the PayPal online gateway.

PayPal payments are not limited to users with an active PayPal account. PayPal
allows anyone with a credit or debit card to pay for online products or
services.

How to buy and pay through the PayPal payment gateway?

1. There are more options when buying goods. Either buy the selected goods
immediately by clicking on the PayPal button and logging in to an existing
PayPal account, or directly on the Debit or Credit Card button without having to
open an account on PayPal. By clicking on the button to add the selected goods
to the basket, you will get the opportunity to buy more goods at once and make
any changes to the quantity directly in the basket. Or fill in the discount
code, if available.

(Personally, I recommend setting up a PayPal account, which has a lot of
possibilities of use and is becoming more and more popular in the world. In
addition, you do not risk anything with PayPal payments and you can also save
with an active account.)

2. Enter card information
Without a PayPal account, you’ll only be able to use the following payment
options: debit card and credit card.

3. Confirmation
Once you’ve reviewed all payment information, you can proceed with your payment.

You will then be notified by email.




COMPLAINTS AND RETURNS OF GOODS


 

The shipment arrived damaged or was not delivered within the specified period.

Due to the fact that consignments are handled many times, both by machines and
people, in rare cases it can happen that the consignment arrives damaged or is
lost.

How to behave in this case?

Mainly keep calm. For these cases, use the form that can be found here. No
worries, it won’t cost you anything extra at all. I rely heavily on a low carbon
footprint. This means that in no case do I request the return of the goods. Just
fill out the complaint form, which can be found below.  Then I will contact you
and we will either solve the situation by returning the money, or I will send
you new goods. It all depends on your decision.

The shipment has not yet been delivered

Please note that the delivery time does not take into account local processing,
which may take several days depending on the area. Fees and associated costs
vary by country of destination.

As the consignments will be sent as standard writing, customs proceedings will
most likely not be initiated anywhere. Customs policy is very different.

Orders shipped outside the EU may be subject to import taxes, duties and charges
levied by the country of destination. The consignee of an international
consignment may be subject to import taxes, duties and charges which are levied
as soon as the consignment arrives in the consignee’s country. The consignee
must pay additional customs clearance fees. 4HN has no control over these fees.

 


GO TO COMPLAINT AND RETURN FORM




WE ARE LIVING ON THE PLANET AS IF WE HAVE ANOTHER ONE TO GO TO.



TERRY SWEARINGEN


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