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How It WorksUse CasesFeatures
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#1 Voice AI agent for Healthcare RCM Teams



UNLOCK YOUR RCM TEAM WITH AI VOICE


SCHEDULING


ELIGIBILITY VERIFICATION


PRE-AUTHORIZATION


CLAIMS STATUS CHECK


SCHEDULING

Prosper connects to your systems to generate a conversational AI that handles
Scheduling, Eligibility Verification or Claim Denials over the phone

Scheduling

Eligibility and Pre-Auth

Claim Status

Click To Play

Click To Play

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Try out scheduling a visit:

347 273 8533
Scheduling
Eligibility and Pre-Auth
Claim Status



BUILT WITH EXPERTS FROM



Waiting on hold with Payors? Never again with Prosper AI


HOW PROSPER AI WORKS

1


BUILD CUSTOMIZED CALL SCRIPTS

Share the call script your team currently uses, or quickly build one from our
customizable templates in our portal


2


PLACE OR RECEIVE YOUR CALLS

Whether you need to trigger one call or ten thousand, our flexible framework
supports multiple ways to run your call script


3


VIEW YOUR RESULTS

Receive the results of the calls by API or CSV, as you prefer. Results will also
be available for you to view in the portal



Work Smarter, Not Harder


REDUCE CALL BURDEN & BOOK MORE PATIENTS


APPOINTMENT SCHEDULING

Streamline the appointment scheduling process with our AI, making it quick and
convenient for patients to book, reschedule, or cancel appointments over the
phone




ELIGIBILITY VERIFICATION

Perform outbound calls to payors with AI Voice Agents. Ensure accurate and
timely eligibility, reducing manual effort and improving efficiency in patient
services


PRE-AUTHORIZATION

Automate pre-auth calls to payors with our AI outbound calls. Prepare the queue
of calls to perform and just let them run. Check the results in minutes


CLAIM STATUS CHECK

Automate claim status checks with our AI, providing patients and staff with
up-to-date information on the status of their claims instantly


I LOVE CALLING PAYORS…

said no-one ever

1


DEFINE AI VOICE AGENTS


OUTBOUND CALLS TO PAYORS

Automate and streamline communication with payors for eligibility verification,
claim denials, and other RCM tasks using our advanced AI voice technology


INBOUND CALLS FROM PATIENTS

Effortlessly manage patient inquiries, appointments, and more with our
AI-powered voice agents, ensuring prompt and efficient responses


CUSTOMIZED PATHS AND KNOWLEDGE

Customize every aspect of your AI voice interactions, giving you full control to
adapt to the specific needs and workflows of your healthcare system


2


PLACE OR RESPOND TO CALLS


PLACE CALLS WITHOUT INTEGRATIONS

Initiate calls directly using our AI voice agents with a simple CSV upload of
what information you need for each call. No need of complex integrations and we
can start with one call


LIVE CALL TRANSFERS TO A HUMAN

Seamlessly transfer calls to human agents when needed, ensuring patients receive
the personalized attention and support they require


HOLD TIME HANDLED BY AI

AI can wait on hold with payors and navigate IVRs so that your staff can be
productive. Avoid wait time inefficiency in endless wait times with AI

3


ANALYZE AND TRACE ALL OUTPUT


REVIEW CALL LOGS AND TRANSCRIPTS

Access detailed call logs to monitor and review all interactions, helping you
maintain high standards of patient communication


RETRIEVE DATA COLLECTED IN CALLS

Stay informed with comprehensive summaries and transcripts of all calls,
allowing for easy reference and improved service quality


ANALYZE AND EXTRACT INSIGHTS

Leverage powerful analytics to gain valuable insights from call data, helping
you optimize performance and enhance patient interactions




PURPOSE BUILT FOR RCM TEAMS IN HEALTHCARE


PHYSICIAN PRACTICES


HEALTHCARE ENTERPRISES


RCM VENDORS


READY FOR HEALTHCARE ENTERPRISES


+80 EHR INTEGRATIONS




SOC 2 AND HIPAA COMPIANT




MAIN HEALTHCARE TELEPHONE SYSTEMS




POWERED BY OUR TEAM’S EXPERIENCE
AND PARTNERSHIPS WITH INDUSTRY LEADERS



It’s not magic. It’s Prosper AI.

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