community.lucid.co Open in urlscan Pro
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Submitted URL: https://email.lucidchart.co/NzA0LUJFTC0zNjYAAAGU9Rtx66Z1ur_bX0NPEjerphS8rlssqyDQPZbbcOJO0IYqbvtaKHC71NGHjADrmc40oJXO1OE=
Effective URL: https://community.lucid.co/groups/lucid-for-it-18?utm_medium=email&utm_source=marketo&utm_campaign=css-scale&utm_email=user...
Submission: On August 15 via api from US — Scanned from US

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LUCID FOR IT


 * 37 Topics
 * 59 Replies


Join group


WELCOME TO THE LUCID FOR IT GROUP!



Hello and welcome to the Lucid for IT group! We're thrilled to have you as part
of this hub of innovation and collaboration for IT Professionals of all
kinds—data analysts, web developers, system and network admins, and many other
roles. Join us in knowledge-sharing, engaging discussions, and creative
brainstorming, all centered around our Lucid products and how IT professionals
utilize them in our daily endeavors! You can find some inspiration for future
posts or topics by reading through these user cases: Using Lucid to plan and
visualize sprints Visualizing data flow in your organization Your insights will
be a valuable addition to build this vibrant group within the Lucid Community!
📣 Let's get started by getting to know each other better: Please introduce
yourself below: Share your role and shed some light on how you leverage Lucid in
your day-to-day work.




8 months ago
2262
V
vijitshri
Adding statuses to timeline


Currently there are only 3 statues in timeline Open, In Progress and Done. How
can we add additional statuses to timeline?

12

2 days ago
A
ARKP
Modeling Mainframes Architecture


Hi All, Does know of templates to model Mainframe Architecture?

13

5 days ago
J
jhallmark
Expire Document Status


We do documentation reviews once a year. Is there a way to expire the “Approved”
Status back to “In Review”. This would be very useful, especially since you cant
use the API for this purpose.

11

23 days ago
T
TylerSymoneBrown23
Unable to Edit Doccuments


I used to be able to have edit access to my team documents, but now it says I
need a license to do so. I should have a license with my company (Liberty
Mutual), but it removed my access to edit projects.

11

1 month ago
L
LeeAtNM
Drawings to depict JSON-to-JSON mapping


I need to depict complex JSON transformations, so that we can track specific
fields as they move from UI to API call to backend service to database. It’s
almost a sequence diagram, but what I really need to represent is how data flows
from one layer to another through differently shaped payloads. One of my
concerns is the complexity of the JSONs and how deeply nested some structures
are. Are there any examples, templates, or articles that discuss how to do this?
I am barely experienced with Lucid, so any advice would be appreciated. For
example, is it possible to expand and collapse portions of the JSON? Can
connectors be drawn from field to field, so that they stay connected during the
development of the diagram? Are there tools better suited to this use case?

13

1 month ago
R
robv
Hide fields in an ERD when importing from SQL Server.


I have a somewhat complex database I’ve imported and I’m looking for ways to
create a simpler view for a non-technical user to begin from. Is there a way to
hide the fields when importing or after importing? Or do I have to manually
adjust every entity? I found this post but it’s in relation to salesforce and I
don’t see an option to not show fields in the SQL import. Hide fields in ERD |
Community (lucid.co)

03

1 month ago
S
Sheetal
Lucid to Visio Export not working as expected


Hello There.. ! I have weird behaviour to ask here. We have imported our Visio
templates in Lucid chart and exported them back as “.vsdx” extensions. We use
these visio templates on our web app to show real time data on Visio templates.
Everything was well when we verified this import / export of Lucid to Visio
untill 14th June. Once Visio software was pulled back, our visio exports from
Lucid stopped opening in browser with real time data. It gives error as
Microsoft Visio Viewer not able to complete this operation. Can someone advise
here ? It’s kind of urgent.

01

1 month ago
A
andybostian
Support Conditional Formatting by Tab


Currently conditional formatting is universal across a document. But sometimes
you want to show data one way on one tab, and another way on another tab. Think
current & future states. On current state I might want to show a “sunset”
application as yellow. On future state I might want to show it as red. But
currently this is impossible since you cannot set the formatting specific to
separate tabs.

12

1 month ago
Z
Zoomer
Auto cleanup and straighten ERD lines


As the first hire on the data team, I’m modeling from scratch our business
entities and relationships in order to create an ERD. After reviewing my first
draft with the application team and making changes, lines are bent all over the
place. Is there a way to have Lucid simply redraw lines with the fewest right
angles (ie., straight lines). It is VERY tedious to manually do this. Any
suggestions are much appreciated.

05
R
2 months ago
Eric RLucid support team
Webinar Q&A: Features and Functionality

Hello IT Group! 😊 Following Emma’s post, here are some more questions that were
asked during our recent webinar, this time on Features and Functionality.
Hopefully the answers can be useful for everyone here as well! Q: Is it possible
to select flowchart templates for the AI to generate flowcharts with? A: You can
currently leverage our AI to generate diagrams based on custom prompts, which
can also include specific shape libraries.. Learn more about how our
Collaborative AI works in this Help Center article . Q: Is there a way to
integrate a quiz at the end of a presentation? A: Our Visual Activities feature
is a perfect way to gather answers from collaborators at the end of a
presentation! Read through the Visual Activity article to learn more. Q: Can
Lucidspark/Lucidchart be used to create UI/UX diagrams and concept mockups? A:
Yes, we offer several shape libraries and templates for this! Check out our
mockup generator for some inspiration and steps to take! Q: Is it possible to at

30

2 months ago
jimmyLucid product team
Wanted: IT Enterprise users who use Google Sheets -> Would you like 2-way
synching?

👋Hello community users! Are you an Enterprise user? Do you regularly import
data from Google Sheets? Have you ever wished that edits made in Lucidchart push
back to the source spreadsheet? 🎉 Good News! We’ve been working to enable 2-way
data syncing between Lucidchart and our Google Sheets extension and are looking
for volunteers to test this new functionality. If you’re interested in
participating please fill out this form to sign up!

21

2 months ago
V
vilyinsky
Complex Interdependencies in Network Diagrams Using Lucid Chart?


Hello, I am working on a project that involves creating a corporate IT
technology network diagram. The diagram needs to show the relationships and
dependencies between various devices, technologies, and products. There are many
products, devices, and complex interconnections involved. Currently, everything
is divided into logical parts, and I have created complete diagrams for each
part. My current task is to create a more general overview of the relationships
and, most importantly, the dependencies. I tried using Layers by placing each
logical block in a separate Layer. Then, I used Actions to toggle different
Layers on and off depending on button clicks. However, I am not achieving the
desired results and facing additional problems with this approach in Lucid
Chart. For example, imagine a diagram of a corporate computer network with
servers, components, and computers. If one of the servers fails, I need to show
which components are affected by this situation by clicking on the server

02
V
2 months ago
J
Jlim0272
UML diagrams


Hi all, I have using lucidchart for a few weeks now. But today I wanted to use
the previous file from weeks ago and I discovered that there is no option of
adding arrows to a relationship line. It was there before. Can anyone help
please? Regards.

02
J
2 months ago
Eric RLucid support team
Visualizing data flow in your organization

System maps are a great way to visualize the flow of data through your
organization's tools and systems. You can add even more comprehensive
information to your system map by combining data linking and conditional
formatting , for example to show the location the data is stored in and the type
of data (e.g. employee data, financial data, customer data, etc.). A great
example of this is the “Systems & Data Mapping” template in our template
gallery. How do you use Lucid to map your organization’s systems? We’d love to
hear some tips and tricks you have found

52

3 months ago
Toni
Team Folder Permissions


Hello, I created a team folder for my group. I only wanted three people in my
group to have edit and share access to all documents in the team folder. The
other group members, I wanted them to have view only access to all the
documents. I figured out how to accomplish this. I am now trying to figure out a
way for the group members to have view only access to all documents, but with
the ability to edit and share documents that they authored or collaborated on in
the team folder. If a group member copies and pastes a document from their
personal documents into the team folder, I would like that document to retain
the collaborators from the personal document space rather than changing the
permissions on the document to the permissions in the team folder. Is there
anyway to accomplish this?

12

3 months ago
Emma BLucid support team
Q & A from webinar : How IT teams use Lucid

Hello IT Group members! You may have seen a couple of posts about our recent
webinar announced by Lucid’s Director of IT Alan ( @arf ) in this post ! We had
a lot of engagement and questions come from our participants! We thought the
answers might be beneficial for everyone. Here are a few questions we saw
surrounding integrations/compatibility: Q: How could the Lucid team help in
convincing an organization to go ahead with AI feature? A: The best approach is
to communicate with your account admin and have them reach out to your Lucid
account executive. They can discuss the benefits of Lucid’s AI functionality and
determine if it’s suitable for your organization. Q: Can Lucidchart default to a
specific tab when loaded in Confluence? A: You can choose which page tab you'd
like to display in Confluence Cloud when editing the macro after inserting the
diagram under the Advanced viewer options in the macro settings OR by adjusting
the macros properties in Confluence Server/DC . If you have

20

3 months ago
V
vincentdidden
Enterprise Architecture incl Software Applications and Data Storage


hi fellow Group members, does anyone have any experience (and possibly example
templates) with designing the Enterprise Architecture of a company (or in other
words an IT Infrastructure), including all software applications in use (local
and cloud) and the way in which data is stored. I have already received some
good advice from other Lucid users, including a referral to this IT Group. Many
thanks in advance. Vincent

01

3 months ago
Vince B
How are other Scrum Master or Product Leaders using Lucid?

This product is one of my favorite tools with my teams. I am mainly using this
Scaled Agile environment but would be interested to see how this is used in
other frameworks or in waterfall.

92

4 months ago
Emma BLucid support team
Using Lucid to plan and visualize sprints

Ever found yourself overwhelmed by urgent requests, struggling to maintain
order? I’ve been there too. I’d love to show you how I use Lucid to provide a
clear visualization of resources and time. Perhaps you can adopt the same style,
or pick up some tricks from it! Of course, Sprint planning is taken care of with
Lucid, but I wanted to also ensure seamless integration and communication,
simplifying all processes for my teammates as well. I lean on Lucid to be my
agile assistant to make this happen! Now when unexpected requests disrupt my
plans, making swift adjustments is effortless and my whole team is on the same
page. Take a look at our example below and let's elevate your IT endeavors to a
new level. We also have many “Sprint Planning” templates like this one available
in our template library! Do you have a similar planning process? Show us how you
use Lucid for sprint planning, tracking, and communicating!

132

4 months ago
R
rohitpande
Generate communication link in Lucidscale infrastructure view


I am able to create the infrastructure diagram from lucid scale. But how the
traffic if flowing among the different entitles/services like ALB to EC2 is
missing in the diagram.How can we generate this communication links in
infrastructure view automatically.

03

4 months ago
M
Maciej
The lost content of the template after internal application error


While working with the template, an error occurred which resulted in the loss of
the content of the entire application. Is it possible to recover lost content -
e.g. restore the template version from the previous day?

01

4 months ago
C
cavol
AWS & Azure resources are missing


We just imported it into LucidScale, while evaluating the solution, and
discovered that only a tiny subset of the things are run in AWS and Azure are
supported. This is incredibly disappointing. For reference the following is
completely missing, and of course more than that. Given that the solution is
fairly expensive yet not even remotely qualified to do what it says it should
do… I am wondering if there is a mistake we the customer make here. Please
clearify how to import “ALL” absolutely ALL resources from Azure and AWS to
LucidScale. Thank you.

03

4 months ago
Eric RLucid support team
Video Recommendation: How Lucid's IT Team uses Lucid

If you missed the recent Webinar announced by Lucid’s Director of IT Alan ( @arf
) in this post, I highly recommend watching the How Lucid uses Lucid - IT video
series. We’d love to hear your impressions - Did you find any inspiration for
how to use Lucid in your IT team? Do you have any other use cases you can
recommend to the IT Community Group? Let us know on this thread!

41

4 months ago
C
cavol
AWS import takes long though documentation says it shouldn't


20 minutes later it is still importing. There are 2 year old topics on this note
but they link to documentation that does no longer exist. So, is there an error
if so how can I debug it? If it takes so much time and this is to be expected,
then why does the marketing material say otherwise? The issue is that the wheels
in the screenshot below are spinning and spinning but nothing happens: This is
not a good first impression. To get there I just follwed the improt guide and
choose the ‘create new role automatically’ option

02
C
4 months ago
P
pmathieu
From Lucidchart Diagram to IaC for cloud solution architects


Before delving further into this concept, I'm interested in exploring whether
there are existing tools capable of converting an exported "CSV of shape data"
file into a CloudFormation template or Terraform. Such a tool would
significantly accelerate customer demonstrations by automatically generating
Infrastructure as Code (IaC) from Lucidchart diagrams.

01

5 months ago
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ABOUT THIS GROUP

Join IT professionals and technology enthusiasts to exchange insights,
troubleshoot challenges, and explore the latest advancements in IT solutions
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Additional resources
 

Get the most out of Lucid for your IT work: 

ERDs in Lucidchart (Video)

Data flow diagram examples, symbols, types, and tips (Blog post) 

Create a sequence diagram with UML markup in Lucidchart (Help Center article)

Work with Timelines in Lucidspark (Help Center article)

Team Spaces in Lucid (Video)

 

Integration Highlights:

Lucid integrations overview (Help Center)
Lucid Integrations Marketplace (Help Center article)

Integrate Lucid with Confluence Cloud (Help Center article)

Integrate Lucid with Confluence Server or Data Center (Help Center article)

Integrate Lucid Cards with Jira (Help Center article)

Integrate Lucid Cards with Azure DevOps Cloud (Help Center article)

Record video in Lucid with Loom or CloudApp (Help Center article)

 

Access Management:

SCIM Overview (Help Center article)

SAML Overview (Help Center article)

SAML ADFS (Help Center article)

Okta SAML & SCIM (Help Center article)

Azure SAML & SCIM (Help Center article)

OneLogin SAML & SCIM (Help Center article)

 

Lucidscale:

Lucidscale Help Center overview

Lucidscale for AWS (Video Walkthrough)

Lucidscale for Azure (Video Walkthrough)

Lucidscale for GCP (Video Walkthrough)

Lucidscale release notes

 

Expand your toolkit:

A hybrid team’s toolkit for Agile meetings (Blog post)

Asynchronous collaboration guide (Blog post)

Looking to modernize legacy systems? Simplify the process with visuals (Blog
post)

The value of a single source of truth during cloud migration (Blog post)

The 5 processes of ITIL service strategy (Blog post)

 


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