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www.capitecbank.co.za Open in urlscan Pro
2606:4700::6812:162c  Public Scan

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Submitted URL: http://click.info.capitecbank.co.za/?qs=9bd278b582dd7ebbc6f6d6173f12fe91e27ad52b356dd0c402e3c40dfa2267e46b453043e52cdda2c5a906f5dbb7...
Effective URL: https://www.capitecbank.co.za/contact-us/
Submission: On May 11 via api from US — Scanned from FR

Form analysis 3 forms found in the DOM

/search-results/

<form action="/search-results/">
  <div class="search-input-container input-group">
    <input id="mainNavHeaderStaticSearchBarInput" class="form-control header-search-field" name="q" type="text" placeholder="Find ways to bank better" autocomplete="off" aria-label="Search" data-show-segmented-results="true"
      data-suggestions-url="/api/Search/Suggestion" data-trending-search-count="5" data-search-results-url="/search-results/">
    <span class="input-group-append">
      <button id="searchAppendImageButtonStaticSearch" class="btn border-left-0 border" type="button" aria-label="Search display close icon button">
        <img id="searchAppendImageStaticSearch" height="18" src="/Static/capitec_v2/dist/assets/images/magnifying-glass.svg" alt="Search icon">
        <img id="searchAppendActionImageStaticSearch" class="d-none" height="18" src="/Static/capitec_v2/dist/assets/images/close-x.svg" alt="Close icon">
      </button>
    </span>
  </div>
  <div id="mainNavHeaderStaticSearchBarResult" class="search-result-container closed">
    <div class="search-suggest-container">
      <ul class="search-suggest-items--v2" id="modalTrending-list">
        <li class="popular__searches">Popular searches:</li>
        <li><a href="/search-results/?q=contact us">contact us</a></li>
        <li><a href="/search-results/?q=Email">Email</a></li>
        <li><a href="/search-results/?q=Balance">Balance</a></li>
        <li><a href="/search-results/?q=Change number">Change number</a></li>
        <li><a href="/search-results/?q=Show me my banks statement">Show me my banks statement</a></li>
      </ul>
    </div>
    <div class="search-button-container">
      <button id="mainNavHeaderStaticSearchSubmitButton" class="btn button--v2" aria-label="Search button">Search</button>
    </div>
  </div>
</form>

/search-results/

<form action="/search-results/">
  <div class="search-input-container input-group">
    <input id="mainNavHeaderSearchBarInput" class="form-control header-search-field border-bottom-0" name="q" type="text" placeholder="Find ways to bank better" autocomplete="off" aria-label="Search input" data-show-segmented-results="true"
      data-suggestions-url="/api/Search/Suggestion" data-trending-search-count="5" data-search-results-url="/search-results/">
    <span class="input-group-append">
      <button id="searchAppendImageButton" class="btn border-left-0 border-bottom-0 border" type="button" aria-label="Search display close icon button">
        <img id="searchAppendImage" height="18" src="/Static/capitec_v2/dist/assets/images/magnifying-glass.svg" alt="Search icon">
        <img id="searchAppendActionImage" class="d-none" height="18" src="/Static/capitec_v2/dist/assets/images/close-x.svg" alt="Close icon">
      </button>
    </span>
  </div>
  <div id="mainNavHeaderSearchBarResult" class="search-result-container closed">
    <div class="search-suggest-container">
      <ul class="search-suggest-items--v2" id="modalTrending-list">
        <li class="popular__searches">Popular searches:</li>
        <li><a href="/search-results/?q=contact us">contact us</a></li>
        <li><a href="/search-results/?q=Email">Email</a></li>
        <li><a href="/search-results/?q=Balance">Balance</a></li>
        <li><a href="/search-results/?q=Change number">Change number</a></li>
        <li><a href="/search-results/?q=Show me my banks statement">Show me my banks statement</a></li>
      </ul>
    </div>
    <div class="search-button-container">
      <button id="mainNavHeaderSearchSubmitButton" class="btn button--v2" aria-label="Search button">Search</button>
    </div>
  </div>
</form>

/search-results/

<form action="/search-results/">
  <div class="row">
    <div class="col-12">
      <div class="search-input-container__mobile input-group">
        <input id="mobileNavHeaderSearchBarInput" class="form-control header-search-field" name="q" type="text" placeholder="Find ways to bank better" autocomplete="off" aria-label="Search input" data-show-segmented-results="true"
          data-suggestions-url="/api/Search/Suggestion" data-trending-search-count="5" data-search-results-url="/search-results/">
        <span class="input-group-append">
          <button id="mobileHeaderSearchInputClose" class="btn border-left-0 border" type="button" aria-label="Search close button">
            <img src="/Static/capitec_v2/dist/assets/images/close-x.svg" alt="Close icon">
          </button>
        </span>
      </div>
    </div>
  </div>
  <div id="mobileNavHeaderSearchBarResult" class="search-result-container-mobile">
    <div class="search-suggest-container">
      <ul class="search-suggest-items--v2" id="modalTrending-list">
        <li class="popular__searches">Popular searches:</li>
        <li><a href="/search-results/?q=contact us">contact us</a></li>
        <li><a href="/search-results/?q=Email">Email</a></li>
        <li><a href="/search-results/?q=Balance">Balance</a></li>
        <li><a href="/search-results/?q=Change number">Change number</a></li>
        <li><a href="/search-results/?q=Show me my banks statement">Show me my banks statement</a></li>
      </ul>
    </div>
    <div id="mobileSearchButton" class="search-button-container d-none">
      <button id="mobileHeaderSearchSubmitButton" class="btn button--v2" aria-label="Search button">Search</button>
    </div>
  </div>
</form>

Text Content

 * Personal
 * Business

 * Popular searches:
 * contact us
 * Email
 * Balance
 * Change number
 * Show me my banks statement

Search
 * Popular searches:
 * contact us
 * Email
 * Balance
 * Change number
 * Show me my banks statement

Search
Menu

Online Banking Sign in
 * Live Better
 * Investor relations
 * Careers
 * Help centre
 * Branches
 * Contact us

Get the App Switch to Capitec
Personal
Business
Live Better
Investor relations
Careers
Help centre
Branches
Contact us
Online Banking

 * Popular searches:
 * contact us
 * Email
 * Balance
 * Change number
 * Show me my banks statement

Search
Personal Banking Business Banking


PERSONAL

Sign in to your Personal Banking profile or easily switch to your Business
Banking profile above.

Personal Online Banking



BUSINESS

Sign in to your Business Banking profile, or easily switch to your Personal
Banking profile above.

Business Online Banking

Close


CONTACT US

Whether you want to chat, call or email – we're here for you, 24/7. 




PERSONAL BANKING


CLIENT CARE CENTRE

From questions and queries to compliments and complaints – there’s always a
friendly Client Care agent waiting to help. Contact us on one of the channels
below: 

WhatsApp 067 418 9565 
T 0860 10 20 43 (available 24hrs a day)
E ClientCare@capitecbank.co.za
F +27 21 941 0770


CREDIT

Need some help with a credit query or want to apply for credit over the phone?
Contact us on: 

T 0860 66 77 89 


LOST OR STOLEN PERSONAL CARD

Don’t wait. Immediately stop your personal banking card using one of the easy
options below.


STOP YOUR CARD ON WHATSAPP

 1. Add 067 418 9565 as a contact
 2. Refresh your contact list on WhatsApp
 3. Say Hello to us
 4. Reply 1 (Stop card)

Alternatively, click the button below to automatically open WhatsApp and add
Capitec as a contact. 

Let's Chat On WhatsApp
 


STOP YOUR CARD ON OUR APP

 1. Enter your Remote app PIN to sign in
 2. Choose Cards
 3. Tap Stop Card
 4. Choose a reason for the stop

Don’t have our app yet? Download it now.

Google Play Store Apple App Store Huawei App Gallery
 


SPEAK TO AN AGENT

If you’d like to speak to a Client Care agent to report and stop your lost or
stolen card, call us on 021 941 1377 (available 24 hours a day).

 


BUSINESS BANKING


GENERAL QUERIES

Relationship suite: 0860 309 250 

Client enquiries:

BusinessBanking@capitecbank.co.za

Service complaints:

BusinessComplaints@capitecbank.co.za

Capitec Business Centre near me


MERCHANT SUPPORT

Capitec Bank merchants can contact us on any of the following 24hr channels:

T 0860 66 77 06
F +27 21 941 0790
E MerchantSupport@capitecbank.co.za


LOST OR STOLEN BUSINESS CARD

Don’t wait. Immediately stop your business banking card using one of our easy
options below.


STOP YOUR CARD ON ONLINE BANKING

 1. Enter your details to sign in
 2. Choose Cards
 3. Click Stop Card
 4. Choose a reason for the stop


SPEAK TO AN AGENT

If you’d like to speak to a Call Centre agent to report and stop your lost or
stolen card, call us on 0860 30 92 50 and choose option 1 (available 24 hours a
day).


REPORT FRAUD

If you’re a victim of a scam involving your bank account, report the crime to
the SAPS immediately and contact our 24hr Client Care Centre on 0860 10 20 43. 

 


HAVE A COMPLAINT?

If you’re unhappy with our service or our products have disappointed you, we
would like to hear about it. Click here to find out how.

 


REPORT UNETHICAL BEHAVIOUR OR ILLEGAL ACTIVITIES

Capitec is committed to high ethical standards and requires all employees to act
with honesty and integrity. Report any unethical behaviour or illegal activities
involving employees at:

Tip-Off’s Anonymous 0800 00 48 36 or capitecbank@tip-offs.com

*Note: Any client account related fraud matters should be reported through the
designated fraud reporting channel (0860 10 20 43) to avoid any delays.

 


YOU CAN ALSO


Visit our Help Centre Find a Branch Read our FAQs

You deserve to bank simpler

Open an Account

Get in touch

 * Contact us
 * Lost or stolen card

Personal

 * Transact
 * Save
 * Insure
 * Credit
 * Fees
 * Connect
 * Switch salary and debit orders

Business

 * Transact
 * Save
 * Insure
 * Credit
 * Fees

Live Better

 * Save better
 * Bank better
 * Spend better
 * MoneyUp
 * Blog

Company

 * About us
 * Media centre
 * Careers
 * CSI
 * Investor relations

Join Capitec

 * Open a personal account
 * Open a business account
 * Get the personal app
 * Get the business app

Tools

 * Branch locator

General info

 * Documents library
 * National Credit Act
 * Competitions and conditions
 * FAQs
 * Help centre



Privacy

 * Privacy centre
 * Conflict of interest policy
 * PAIA manual

Get in touch

 * Contact us
 * Lost or stolen card

Personal

 * Transact
 * Save
 * Insure
 * Credit
 * Fees
 * Connect
 * Switch salary and debit orders

Business

 * Transact
 * Save
 * Insure
 * Credit
 * Fees

Live Better

 * Save better
 * Bank better
 * Spend better
 * MoneyUp
 * Blog

Company

 * About us
 * Media centre
 * Careers
 * CSI
 * Investor relations

Join Capitec

 * Open a personal account
 * Open a business account
 * Get the personal app
 * Get the business app

Tools

 * Branch locator

General info

 * Documents library
 * National Credit Act
 * Competitions and conditions
 * FAQs
 * Help centre

Privacy

 * Privacy centre
 * Conflict of interest policy
 * PAIA manual

 * Help Centre
 * Procurement
 * Sitemap



Capitec Bank is an authorised financial services provider (FSP 46669) and
registered credit provider (NCRCP13). Capitec Bank Limited Reg. No:
1980/003695/06

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