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Bloomberg the Company & Its ProductsThe Company & its ProductsBloomberg Terminal
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 * BLOOMBERG
   
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   MEDIA SERVICES
   
    * Bloomberg Media Distribution
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 * COMPANY
   
    * About
    * Careers
    * Diversity and Inclusion
    * Tech At Bloomberg
    * Philanthropy
    * Sustainability
    * Bloomberg London
    * Bloomberg Beta
    * Gender-Equality Index
   
   
   COMMUNICATIONS
   
    * Press Announcements
    * Press Contacts
   
   
   FOLLOW
   
    * Facebook
    * Instagram
    * LinkedIn
    * Twitter
    * YouTube


 * PRODUCTS
   
    * Bloomberg Terminal
    * Data
    * Trading
    * Risk
    * Compliance
    * Indices
   
   
   INDUSTRY PRODUCTS
   
    * Bloomberg Law
    * Bloomberg Tax
    * Bloomberg Government
    * Bloomberg Environment
    * BloombergNEF


 * MEDIA
   
    * Bloomberg Markets
    * Bloomberg
      Technology
    * Bloomberg Pursuits
    * Bloomberg Politics
    * Bloomberg Opinion
    * Bloomberg
      Businessweek
    * Bloomberg Live Conferences
    * Bloomberg Radio
    * Bloomberg Television
    * News Bureaus
   
   
   MEDIA SERVICES
   
    * Bloomberg Media Distribution
    * Advertising


 * BLOOMBERG
   
   Connecting decision makers to a dynamic network of information, people and
   ideas, Bloomberg quickly and accurately delivers business and financial
   information, news and insight around the world
   
   
   FOR CUSTOMERS
   
    * Bloomberg Anywhere Remote Login
    * Software Updates
    * Manage Contracts and Orders
   
   
   SUPPORT
   
   Americas+1 212 318 2000
   
   EMEA+44 20 7330 7500
   
   Asia Pacific+65 6212 1000



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BLOOMBERG PROFESSIONAL SERVICES - FAQ


POPULAR SEARCHES:

   
 * Compatibility ,
   
   
 * Update ,
   
   
 * B-Unit ,
   
   
 * Contact
   


REMOTE ACCESS TO THE BLOOMBERG TERMINAL

   
 * How do I access Bloomberg Anywhere outside of the office?
   
   
 * How do I contact Bloomberg for support?
   
   
 * How do I set up and use my B-Unit?
   
   
 * Where do I download the software to access the Bloomberg Professional
   Services?
   


SOFTWARE DOWNLOADS AND SUPPORT

   
 * How can I check if I’m running the latest version of the software?
   
   
 * How can I check which version of the Bloomberg Professional Services I have
   installed?
   
   
 * How can I obtain an access key?
   
   
 * How do I log in with a B-Unit when I first install the Bloomberg Terminal on
   my home PC?
   
   
 * How do I migrate from the unsupported Microsoft Office 2013?
   
   
 * How do I reinstall my Bloomberg Professional Services software?
   
   
 * How do I remove my Bloomberg Professional Services software?
   
   
 * How do I silently install the Bloomberg Professional Services for my company
   to remain consistent?
   
   
 * How do I update my Bloomberg Professional Services software?
   
   
 * How long does the installation of my Bloomberg Professional Services software
   take?
   
   
 * How long will it be until my software expires?
   
   
 * How often does the Bloomberg Terminal software update?
   
   
 * How often is it recommended that I upgrade my Bloomberg Professional Services
   software?
   
   
 * I cannot find my Office Tools add-in, how can I get it back?
   
   
 * I get a message saying I do not have sufficient rights to open the file when
   double-clicking on the Bloomberg icon, how can I access the Terminal?
   
   
 * I’m getting a pop-up advising me to update my Office Tools, what should I do?
   
   
 * If I have a Shared Terminal subscription with Disaster Recovery services and
   install the Bloomberg Terminal© on my home PC, how do I activate my software
   and log in?
   
   
 * Is the Bloomberg Terminal software compatible with MAC OS?
   
   
 * My software version shows invalid date, what does this mean?
   
   
 * Security warnings may occur on startup of Microsoft Office. How can I add the
   Bloomberg Certificates to the trusted publishers on Microsoft Office?
   
   
 * Unsupported Operating Systems
   
   
 * What is bplus64.exe?
   
   
 * What is Clientrater?
   
   
 * Where do I download the software to access the Bloomberg Professional
   Services?
   
   
 * Why has the Terminal version format changed?
   


MOBILE APPLICATIONS

   
 * Am I able to install Bloomberg on multiple mobile devices?
   
   
 * How can I access Bloomberg Anywhere on a mobile device or iPad?
   
   
 * I’m having problems connecting to Bloomberg on my mobile device. What do I
   do?
   
   
 * If I log into Bloomberg Anywhere on my mobile device, will it log me out from
   the terminal?
   
   
 * The software on my mobile device is out of date. How can I upgrade it?
   
   
 * What is a token code and how do I obtain it?
   
   
 * What kind of functionality is available for my mobile device or iPad?
   
   
 * Which mobile devices are compatible with Bloomberg?
   
   
 * Will I always need my B-Unit when logging into to Bloomberg on my mobile
   device or iPad?
   


HARDWARE: B-UNIT AND THE BLOOMBERG KEYBOARD

   
 * Can I order a spare B-Unit or keyboard?
   
   
 * Does Bloomberg recommend a list of specific brand KVMS for the Bloomberg
   keyboard 4 (Starboard)?
   
   
 * Does the Bloomberg keyboard 4 (Starboard) require specific Bloomberg driver?
   
   
 * How can I install the Bloomberg keyboard 4 (Starboard) on a KVM?
   
   
 * How close should I hold my B-Unit to the screen when syncing?
   
   
 * How do I (re)enroll on the B-Unit or Bloomberg keyboard?
   
   
 * How do I check my PC hardware specifications?
   
   
 * How do I package/handle/store equipment to avoid damage?
   
   
 * How do I return a B-unit?
   
   
 * How do I return a Flat Panel/Server/PC?
   
   
 * How do I return a keyboard?
   
   
 * I forgot my B-Unit. Can I still access the Bloomberg Professional Services
   software via Bloomberg.com (Bloomberg Anywhere)?
   
   
 * If the Bloomberg keyboard 4 (Starboard) is selected as your default sound
   playback device, please follow these instructions:
   
   
 * My B-Unit is displaying a “low battery” message. What do I do?
   
   
 * My B-Unit is failing to sync, how can I fix this?
   
   
 * My Bloomberg flat panel screen is not displaying properly. How can I
   troubleshoot?
   
   
 * My HELP/MSG keys on my Bloomberg keyboards are not functioning. What do I do?
   
   
 * My Terminal seems slow. Can I get more information about my system health?
   
   
 * Swiping your finger on the Bloomberg Terminal
   
   
 * There is no sound coming from my Bloomberg keyboard. How can I troubleshoot?
   
   
 * What are the Bloomberg keyboard 4 (Starboard) features?
   
   
 * What are the power requirements for the Bloomberg keyboard 4 (Starboard)?
   
   
 * What are the recommended PC requirements for Bloomberg?
   
   
 * What are the USB cable length limitations for the Bloomberg keyboard 4
   (Starboard)?
   
   
 * What do I do if I discover a misplaced B-Unit?
   
   
 * What do I do if my Bloomberg keyboard is not detected?
   
   
 * When do I return my equipment (Keyboard, B-unit, etc.) to Bloomberg?
   
   
 * Where can I find more information about the Bloomberg keyboard 4 (Starboard)?
   
   
 * Where can I install the drivers for the Bloomberg keyboards?
   
   
 * Where I can get the latest Bloomberg firmware for the Bloomberg keyboard 4
   (Starboard)?
   
   
 * Who do I call to arrange equipment returns, request packaging, return labels,
   etc.?
   


ENTERPRISE CONSOLE

   
 * How can I create custom alerts to monitor FIX Session health and status?
   
   
 * How can I get started using the Enterprise Console for setting up alerts?
   
   
 * How can I get started using the Enterprise Console for system monitoring?
   
   
 * How can I manage Enterprise Console user access at my firm?
   
   
 * How can I use the Enterprise Console for managing SFTP IPs?
   
   
 * What is the Enterprise Console?
   


SECURITY AND CONNECTIVITY

   
 * How can I set up a Terminal to connect using a socks 5 proxy server?
   
   
 * My Bloomberg Terminal is not connecting. How can I troubleshoot?
   
   
 * What are the benefits of having a Bloomberg circuit installed?
   
   
 * What are the ports required for Bloomberg Professional Services to connect?
   
   
 * What is the difference between private IP and internet on the CONNECTION
   WIZARD?
   
   
 * Where can I find all information regarding Bloomberg connectivity?
   

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