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At USAA, serving the military community is our mission. That's more important
now than ever as our members deal with the COVID-19 pandemic. We care about your
safety and stand by to serve when you need us.

Natural Disaster Menu
 * Natural Disaster Center
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    * Earthquakes
    * Floods
    * Hail
    * Hurricanes
    * Tornadoes
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    * Wildfires

 * Recover

Bottom of Catastrophe Menu




NATURAL DISASTER RECOVERY


LET US HELP YOU GET ON THE ROAD TO RECOVERY.



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ROAD TO RECOVERY

Video Duration: 1 minute 29 seconds
Transcript Date: Nov. 15, 2019


Being Prepared for a Natural Disaster Elapsed Time 0 Seconds[00:00]
USAA is determined to help you on your road to recovery. That means our
commitment to you doesn't end after your claim is closed.


Things to Consider When Rebuilding Elapsed Time 9 Seconds[00:09 ]
Here are some things to consider as you rebuild and ways you can be more
financially prepared before the next disaster hits.


If you're having to replace a vehicle or rebuild your home, be sure to
understand the total cost of ownership. Look beyond that monthly payment and
consider other factors, like the interest rate and the cost of insurance.


If you're rebuilding, be cautious when hiring contractors. Get multiple bids.
Make your contractor produce a license. Be wary of anyone asking for money up
front.


Look out for contractors who offer very low bids, which could be a sign of fraud
or someone who's going to do low-quality repairs. Remember, the money you get
from an insurance claim is supposed to help ensure that your covered damages can
be repaired properly.


You may want to consider strengthening your roof with a sealed roof deck. It can
help keep water out of your attic and off your ceiling.


How to Improve Your Financial Security Elapsed Time 1 Minute 2 Seconds[01:02]
You also want to be more financially prepared for the next catastrophe. Stash
some savings away in an emergency fund. You don't want to be dependent upon
credit cards to get you through a recovery.


Now is also a great time to check your insurance coverages to make sure you're
protected in case disaster strikes again.


USAA is here to help you recover and build financial strength. You can learn
more on this page.


End Elapsed Time 1 minute 29 seconds[01:29]





GETTING STARTED

If you've been affected by a natural disaster, these services can help you
recover during and after your claim. Here's a brief view of the recovery
journey.

 * 
    Step 1 of 3  File a claim if you have damage.
   
 * 
    Step 2 of 3  Consider options to protect your home or replace your vehicle.
   
 * 
    Step 3 of 4  Consider options to strengthen your roof.
   
 * 
    Step 4 of 4  Rebuild your savings and plan for the future.




 * FILE A CLAIM
   
   You can file an auto or property claim online today.
   
   File a Claim


 * CHECK CLAIM STATUS
   
   You can check your claim status and send messages, photos and documents to
   your adjuster from your mobile device or computer.
   
   Check Your Claim Status


 * PROTECT YOURSELF FROM FRAUD
   
   When you're rebuilding after a natural disaster, it's important to be aware
   of potential contractor fraud.
   
   Learn About Fraud Protection


 * DISASTER RECOVERY TIPS
   
   We have the answers to common questions people have about recovering from a
   natural disaster.
   
   View Disaster Recovery Tips


PROTECTING YOUR HOME FOR THE FUTURE

Going through a natural disaster once can be difficult. These resources can help
you prepare your family and home in case there's another one.


PREPARE YOUR PROPERTY FOR A NATURAL DISASTER.

We've partnered with the Federal Alliance for Safe Homes (FLASH) to help with
natural disaster preparation and recovery.

Learn About Catastrophe Mitigation


PROTECT YOUR HOME FROM WILDFIRES.

Installing a mesh grate over your attic vents is one of many ways to prevent
embers from entering your home.

Learn About Protecting Your Home from Wildfires


PROTECT YOUR HOME FROM WATER DAMAGE.

Seal your roof deck to help protect your home from water damage for as little as
$500 per IBHS.

Learn About Sealing Your Roof Deck


BUILD A BETTER ROOF.

Here's what you should consider to help your roof better withstand severe
weather.

Learn About Building a Better Roof


SEE HOW THE AMERICAN RED CROSS CAN HELP.

The Red Cross has been providing humanitarian aid since 1881. Here are some ways
Red Cross can help you, a loved one or a friend return to normalcy.


 * MENTAL HEALTH SERVICES
   
   Mental health volunteers travel to disaster sites to help people cope,
   specializing in emotional support after a disaster.


 * FINANCIAL ASSISTANCE
   
   The Red Cross provides emergency financial assistance and long-term financial
   help after disasters.


 * HEALTH SERVICES
   
   Health workers provide first-aid treatment, monitor people in shelters or
   replace prescription medications or glasses.


 * DISTRIBUTION OF EMERGENCY SUPPLIES
   
   Red Cross kits contain personal items like a toothbrush and shampoo, and
   emergency supplies like tarps and trash bags.

Reach out to the Red Cross at 800-733-2767 or check out all the ways Red Cross
can lend a hand.


COVERING EMERGENCY EXPENSES

A natural disaster can be devastating to your savings. See how our financial
resources can bring you peace of mind.


ASSESS YOUR DEBT.

We understand you may have some debt after a natural disaster and can help you
develop a strategy to reduce it.

Learn About Reducing Your Debt (Opens in New Window)


APPLY FOR A LOAN TO COVER EMERGENCY EXPENSES.

You may have unexpected expenses after a natural disaster. If you need some
extra help to cover emergencies, a personal loan may be a good alternative to
credit cards.

Learn About Personal Loans


CONSIDER A CREDIT CARD FOR UNEXPECTED EXPENSES.

After a natural disaster, emergency expenses can be difficult to cover if you've
already dipped into your savings. Additional credit may be a lifeline during
unexpected situations.

Explore Credit Cards


GETTING BACK TO NORMAL

Once your claim is closed and your family, home and car are secure, create peace
of mind with these additional resources from USAA.




 * REVIEW YOUR INSURANCE POLICIES
   
   We recommend reviewing your insurance coverage every year to ensure your
   deductibles are appropriate for your risk tolerance and budget.
   
   Review My Coverage


 * REBUILD YOUR SAVINGS
   
   An event like this may have impacted the savings you worked so hard for.
   
   Help Me Save


 * GET YOUR FINANCIAL READINESS SCORE
   
   Your life and your financial situation may have changed after a natural
   disaster. It's a good time to re-evaluate your financial readiness.See note1
   
   Get My Score and Plan


WE STAND BY YOU.

If you've been affected by a natural disaster, USAA is here to help.

Check Claim Status



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© 2022 USAA

Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued,
Guaranteed or Underwritten • May Lose Value 

Note  1 This material is for informational purposes and is not investment
advice, an indicator of future performance, a solicitation, an offer to buy or
sell, or a recommendation for any specific product. The Financial Readiness tool
should not be used as the primary basis for making investment or financial
decisions. The Financial Readiness tool provides a basic assessment that is
based on information and assumptions provided by you regarding your goals,
expectations and financial situation, but it does not guarantee financial
success or replace more detailed financial planning. The calculations do not
infer that USAA assumes any fiduciary duties. Consider your own financial
circumstances and goals carefully before investing or purchasing financial
products. Before making any decision, consult your own tax, financial or legal
advisors regarding your situation.

Credit cards are issued by USAA Savings Bank and serviced by USAA Federal
Savings Bank. Other bank products are provided by USAA Federal Savings Bank.
Both banks are Member FDIC.

Safety guidelines are not intended to be all inclusive, but are provided for
your consideration. Please use your own judgment to determine what safety
features/procedures should be used in each unique situation.

USAA means United Services Automobile Association and its insurance, banking and
other companies. Banks Member FDIC.

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