community.docusign.com Open in urlscan Pro
3.167.56.16  Public Scan

URL: https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA&utm_medium=email&utm_source...
Submission: On September 26 via api from US — Scanned from CA

Form analysis 2 forms found in the DOM

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Text Content

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ESIGNATURE

Have Docusign eSignature questions? Find answers here!


 * 4,646 Topics
 * 13,923 Replies

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4646 Topics
Recently Active
Most Replies Most views Newest First
Lindsay.RothfeldDocusign Employee
published in eSignature
What kind of template do you need help building?

Are you struggling to build a template or unsure where to begin? Community
member and Docusign expert @sofian_solusign is leading another workshop on
Wednesday, September 4th at 9am PT. Last workshop, he demonstrated the building
of a Non Disclosure Agreement. Register to attend next week’s session and tell
us what type of template you’re looking to build. Register here. And if there
are other topics you’d like covered in an Ask the Expert session, let us know in
the comments 👇

1570

30 days ago
J

JuanitaLGNewcomer
asked in eSignature
Custome Fields


Hello everyone, I'm having some doubts regarding the use of custom fields and
bulk send. I have a user who wants to use bulk send, but in the CSV, they want
to add specific data like contract number and company. When editing the template
to upload those details, I can't find the field that extracts that data. Do you
know how I can pull that information? Thanks, Juana Lopez

00
J

17 minutes ago
N

Nate TrellesObserver
asked in eSignature
Envelope message included on signature confirmation


How can I remove the original envelope message from the signature confirmation?
I am creating and sending an envelope with the Power Automate Demo DocuSign
connection, part of the envelope is the message seen below: “Hello --, Please
read and sign above document to proceed with your purchase”. This is sent
perfectly fine when asking for a signature, but when the signature confirmation
is sent saying that “All parties have completed...”, it also includes the
initial message which has no meaning at this point. I have tested this myself,
and I get the proper confirmation e-mail: But if I have somebody else test
signing an envelope with their account instead, they get the added message. This
is exactly the same step in the process for both of us. Any idea on how to make
sure that message is not included on the signature confirmation e-mail? Thank
you!

00
N

2 hours ago
M

MMerinNewcomer
asked in eSignature
Automation of legal date


Our contract documents start with “made and entered into this ______ day of
___________, 2024”. I need DocuSign to automatically fill in the date (i.e. 1st,
2nd,3rd, etc.) and month of the final signature. Currently, we place text fields
then manually fill it in after all signatures are completed.

01
C

2 hours ago
M

meganbpNewcomer
asked in eSignature
Templates


Hello, We have a group set up with a shared folder for templates. I have been
added but I am unable to see any templates or the folders shared with me. Is
there something I need to do on my end?

01
N

2 hours ago
D

doc.mari.1980Newcomer
asked in eSignature
Is anyone else having issues with docusign not loading?


I already cleared my cache and still it will allow me sign in but then nothing
comes up.

00
D

2 hours ago
P

prodivelanzaroteObserver
asked in eSignature
DocuSign link instead of email for editable PDF forms


Hello, In our business, we need to send the same form to individual customers.
Given the fast paced nature of our job, we need to be able to send this as a
link that opens the editable PDF form and the customers are able to submit the
form capturing their email address as well. Is there a way to make this happen
with DocuSign, instead of having to send the document via email to the
customers? Let me know if it needs more clarification. Thank you in advance for
your time and help!

01
N

2 hours ago
S

Steve_BascheObserver
asked in eSignature
Not All OneDrive folders display


When I try to upload a document from OneDrive, not all of my OneDrive folders
come up as options. Any suggestions?

00
S

3 hours ago
M

Mskittie23Newcomer
asked in eSignature
i am trying to do a name change


I am trying to do a name change through Docusign. But it is supposed to have two
signatures one of my old name and one of my new. But it keeps putting my old
name in both spaces. I have tried everything to get the signature with my new
name but I can’t seem to get it. Help please.

04
N

3 hours ago
S

SpencerNewcomer
asked in eSignature
I cannot create a PowerForm from a template


1st photo you can see i don’t have access to create a powerform. 2nd photo is a
different template i have created a powerform for. 3rd photo is the recipients
for the template i’m not able to create a powerform for. I’ve read everything
there is to about how to do this and can’t figure it out. I’ve created many
powerforms in the past but it seems like something has changed. maybe with the
new UI updates?

02
S

3 hours ago
L

LizaNewcomer
asked in eSignature
how do I address this error "Signers that are required to meet 21 CFR part 11
compliance must have at least one required, non-conditional Signature or
Initials field."


I am trying to finish “correcting” a document and I want to send it but this
error message pops up "Signers that are required to meet 21 CFR part 11
compliance must have at least one required, non-conditional Signature or
Initials field."

05
A

3 hours ago
J

jgmasoneNewcomer
asked in eSignature
short term lease agreement template: recipient added information requested,
don't I need to sign off on it to ensure it's correct?


I am BRAND NEW to this. I’ve only used DS for signing things. I have a couple of
short term rental properties that I would love to use DS/lease templates for. I
don’t understand a couple of things. Template is made (by me, not with DS
template) with spaces for modifications. I will need to change name, dates, etc.
every time I send a new lease out (frequently). How do I make these changes in
the template so that my lease agreement reflects the current lease/tenant
information? If I “tag” blank spaces to be filled out by recipients, don’t I
need to be able to view this information before I sign off on it? I would need
to be able to do that. I would prefer to fill this information out myself (name
of tenant and check-in/out dates of agreement. Can I do that within the app?
Thank you!

03
N

3 hours ago
D

DuckdollarsNewcomer
asked in eSignature
Adding users with existing docusign accounts to my eSignature account


In my company some of us are part of the corporate eSignature plan and some have
purchased individual plans. When I (administrator) invites them to be part of
the corporate plan and they accept, will their documents and contacts be
accessible in the corporate plan? Do they need to save their Contacts and
Documents before they accept the invitation?

00
D

4 hours ago
J

JasminObserver
asked in eSignature
Users with different domains within SSO


Hi Community, we have the following scenario:SSO is used within company A and
the respective domain is of course claimed. In the future, 20% of users will get
a new domain, as they are partly outsourced to company B. This company B is also
using DocuSign so the domain is already claimed as well. So the 20% of users
with the new domain can’t be included in the SSO of company A and not use their
accounts with SSO. Is there any workaround how to grant/keep existing access of
the 20% of users to company A account? Given it is not option for these 20% to
just move to company Bs DocuSign account. Thank you!

01
C

5 hours ago
G

gemyNewcomer
asked in eSignature
Name change


Hello, I didn’t have an account before and I received an email with a contract
that needs signing. I entered my name and initials but there’s a typo in my name
and I need to change the name and initials. There’s no option to change and i
need to solve this ASAP. How can I do this?

00
G

7 hours ago
J

Jamie.Rush.LMObserver
asked in eSignature
Email Signing Reminders Being Sent After Signing Completed


Hello, We are recently experiencing an issue where after an individual has
signed the package the are repeatedly receiving email notifications to sign the
package. When they open the email, it shows that they have already signed, and I
can see from my end that the signing was completed prior to them being sent the
new reminder. This issue has only come up in the last week, no settings have
been changed in our Admin account. Any suggestions?

00
J

7 hours ago
L

liz789Newcomer
asked in eSignature
Remove red text box outlines


When clients complete our Docusign, they see the text boxes outlined in red. We
want to remove this and have a text box with no outline for them, so they can
see it how it looks in the final downloaded document. Is this possible?

01
N

7 hours ago
K

KatusiimeNewcomer
asked in eSignature
Docusign payment plans


I have looked at the docusign payment plans and none is suitable for me given I
send over 100+ envelopes on a yearly basis. Are there custom made annual plans
that can suit my requirements? of say 200+ envelopes?

01

8 hours ago
M

MattiaZoppiNewcomer
asked in eSignature
signe document before scheduling it


I have a document which has to be signed from me and other two persons but I
want to schedule the sending date and time. Is it possible to signe the document
before I schedule it?

00
M

10 hours ago
J

jsul2024Newcomer
asked in eSignature
Notification after mispelled email


Hey Docusign community, I was wondering if I can get any kind of notification if
I spell a name in an email wrong but the company name is right and recieves the
mail? I tested this case and and Docusign tells me it’s still waiting for the
reply. Thanks a lot for your replies, jsul2024

00
J

11 hours ago
J

Jenny_SwedenNewcomer
asked in eSignature
Signature without signing


I have a document that one of the persons that was supposed to sign, says that
he did not sign but the system has put his signature on it any way. How is this
possible??

00
J

12 hours ago
N

NikStarNewcomer
asked in eSignature
Way to send without Envelopes


Hey community, I am new to DocuSign, I signed up for the business pro plan which
gives me 10 envelopes per month. What i basically understand about envelopes is
that they are used to send multiple documents in one envelope. So, my question
is, is there a way to send a single document for sign without using envelopes.

06
T

12 hours ago
Gerhard EderNewcomer
asked in eSignature
Where to place my sign


Hello, i am a beginner in using docusign. at the moment i am using the
free-version, i have one question: how can i choose, can i choose, where to
place the signature? at the moment, when i sign a pdf for example, the signature
will always be put in the center of the document, whether there is written text
or a picture, doesn‘t care. thanks for help! g.

00

17 hours ago
T

TammyLBNewcomer
asked in eSignature
One email, two signatures needed


How does everyone handle when you need more than one signature (like a couple),
but only have one email address?

00
T

20 hours ago
C

ClutterbugNewcomer
asked in eSignature
Can you send completed envelopes to two emails


I’m new to Docusign and setting up my account. I’d like to send the completed
envelopes to my main email and a second email. Is this possible? Cheers,
~clutterbug

00
C

20 hours ago
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