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 * 866.692.7486
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BRIVO PRIVACY AND SECURITY POLICY



Effective Date: October 19, 2021

At Brivo®, privacy and security are core elements of our service. Accordingly,
we are always conscious and respectful of the privacy and confidentiality of
individuals who visit Brivo’s websites (“Visitors”). Brivo Systems LLC and its
subsidiaries are collectively referred to herein as “Brivo”.

This Privacy and Security Policy (the “Privacy Policy”) describes Brivo’s
privacy practices in relation to general business practices and the use of the
Company’s websites (collectively, the “Site”). By visiting the Site and/or
providing us with your personal information, you consent to the collection,
processing, and storage of your personal information as described in this
Privacy Policy. For any personal information that we receive from customers
through their use of our Brivo Systems and Services, see our separate Brivo
Services Privacy Statement at the following link
https://www.brivo.com/services-privacy/.

The Site may contain links to other websites. The privacy statements of those
websites govern the information practices and the content of those websites.
Brivo encourages you to review the privacy statements of other websites to
better understand their information practices.

 This Privacy Policy applies to the following: 

 * Personal information we collect through the Site.
 * Personal information we collect about you in the course of interacting with
   you, such as when you engage with us as a customer, potential customer,
   vendor, service provider, potential partner, partner, applicant, consultant,
   contractor or other third party in relation to the operation of our business
   generally. This includes sales, marketing, business contact and/or
   registration activities conducted by Brivo.

Collectively this is considered “Visitor Data”.

If you do not consent to the terms set forth in this Privacy Policy, you should
not access, browse, or use any Site or provide any Visitor Data to Brivo via any
Site.

Collection and Use of Visitor Data

Information you voluntarily provide us

Brivo collects the personal information necessary to enable us to respond to
your requests for our products and services. When you use our Site, complete
forms, schedule a demo, respond to a survey, complete a partner application,
apply for an employment opportunity with us, contact us or otherwise interact
with our business, we usually collect personal information such as your name,
e-mail address, postal address, company name, telephone number and any other
information you choose to optionally provide that will enable us to respond as
requested to you.

You can opt out of providing personal information by (i) not entering it to the
Site or otherwise not providing it if asked (ii) opting out of certain analytics
technologies, as described below, and (iii) configuring your browser to refuse
cookies

Information which we collect automatically:

We collect information about your use of the Site via the use of widely used
information-gathering technologies, such as cookies and Web beacons  (“Web Site
Navigational Information”). We also use certain third party web analytics tools
to collect and provide us with Web Site Navigation Information. Web Site
Navigational Information includes standard information from your Web browser
(such as browser type and browser language); your Internet Protocol (“IP”)
address; and the actions you take on our Site, such as the pages viewed, links
clicked, mouse movements, scrolling, information on pages visited, and content
accessed on the Web Site. We may also collect information about your device such
as device type (desktop, tablet, phone), screen resolution, language, and
similar metadata. If you are located in Europe, your IP address, keystroke
activity, and other personal information collected automatically on the Site are
never stored or shared with any third-parties.

The information we collect from our Site (such as domain name, number of hits,
pages visited, and length of user session) may be combined to analyze how our
websites are used and how they can be improved. In some instances, we use
cookies to collect information in connection with future visits from our Site,
to recognize you as a previous visitor, or to track your activity on our Site.

You do not need to have the ability to accept cookies turned on in your browser
to visit our Site. You can optionally refuse cookies by setting your browser 1)
to decline them automatically or 2) to give you the choice of declining or
accepting the placement of cookies from the Site. 

If you would like to obtain a copy of, make a correction to, or request deletion
of the data collected by Brivo or our third parties, please contact Brivo at
privacy@brivo.com or call us at + 1 301 664 5242. If you are in Europe, you can
also reach us at +31 20 8880980.

Online Advertisements

We do not deliver third party online advertisements on our Site, but we may use
third-party advertising companies to serve ads for our services when you access
and use other websites, based on the information relating to your access to and
use of our Site, as well as information received from third parties. To do so,
these companies may place or recognize a unique cookie on your browser during
your visit to the Site.

How We Use Your Information

We only use your information as permitted by applicable law.  We may combine
information that we collect with information from external sources. We may use
your information to:

 * Promote use of our services to you and others or to send you marketing
   materials
 * Distribute subscribed news and information notices to enrolled email
   addresses (including a link to unsubscribe)
 * Obtain your feedback on our Site
 * Statistically analyze user behavior and activity and to improve the Site or
   services  
 * To communicate with you and provide customer support
 * Obtain your consent for a specific use
 * Evaluate applications for employment with Brivo

Who We Share Your Information With 

Brivo may share or transfer information you provide to us or that we collect on
the Site.

Business-related transfers. Brivo may share your information to other businesses
that we acquire, are acquired by, or with which we merge or partner. 

Service Providers. We may transfer information to third parties with whom we
contract to support our activities, including maintaining and managing our
end-user information.

Compliance with Laws. Brivo may determine that we need to share your information
with law enforcement or other governmental authorities in order to comply with
law or the legal process.

Protect Our Rights. Brivo may share your information to protect our rights and
property. For example, we may share information if we believe it will prevent
the misuse or unauthorized use of the Site, protect the personal safety or
property of our users or the public, or in the event of bankruptcy proceedings.

Data Location and Safeguards

Brivo stores all Visitor Data in the continental United States. Brivo maintains
a comprehensive, written information security program that contains industry
standard, administrative, technical, and physical safeguards designed to prevent
unauthorized access to Visitor Data. However, because no security measures are
perfect or impenetrable, we cannot guarantee the security of information you
submit to us.

Accountability for Onward Transfer of Personal Data 

Except as otherwise provided herein, Brivo may share personal information with
third parties in connection with the operation of our business and consistent
with the purpose for which the personal information was collected. Except as
permitted or required by applicable law, Brivo maintains written contracts with
these third parties and requires them to provide at least the same level of
privacy protection and security as required by the Privacy Shield Principles. To
the extent provided by these Principles, if a third-party that it engages to
process personal information on its behalf does so in a manner inconsistent with
the Privacy Shield Principles Brivo shall be responsible and liable unless Brivo
proves that it is not responsible for the event giving rise to the damage.

Data Retention

Brivo retains Visitor Data in accordance with our data retention policies and
practices.  The length of time we keep your information depends upon a number of
factors, including the type of information. In general, we retain personal
information for as long as we have an ongoing business need to retain it.
Following that period, we will delete it.

Data Incidents

If Brivo becomes aware of any improper access, unauthorized use or disclosure of
Visitor Data (a “Data Breach”), Brivo will analyze the facts of the Data Breach
in the context of applicable laws, regulations, policies and contractual
obligations to determine the appropriate notification process.  Brivo will
conduct notifications in a timely manner after becoming aware of a Data Breach
and take commercially reasonable steps to minimize harm and mitigate further
risks to Visitor Data.

Privacy Shield Commitment

Brivo complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy
Shield Framework as set forth by the U.S. Department of Commerce regarding the
collection, use, and retention of personal information transferred from the
European Union and Switzerland to the United States.  Brivo has certified to the
Department of Commerce that it adheres to the Privacy Shield Principles.  If
there is any conflict between the terms in this privacy policy and the Privacy
Shield Principles, the Privacy Shield Principles shall govern.  To learn more
about the Privacy Shield program, and to view our certification, please visit
https://www.privacyshield.gov/

U.S. Federal Trade Commission enforcement

Brivo’s commitments under Privacy Shield are subject to the investigatory and
enforcement powers of the United States Federal Trade Commission.

Dispute Resolution

In compliance with the Privacy Shield Principles, Brivo commits to resolve
complaints about our collection or use of your personal information. EU
individuals with inquiries or complaints regarding our Privacy Shield policy
should first contact Brivo at: privacy@brivo.com or by calling us at +31 20
8880980 (The Netherlands) or  + 1 301 664 5242 (USA).

Brivo has further committed to refer unresolved Privacy Shield complaints to
JAMS, an alternative dispute resolution provider located in the United States
and around the world. If you do not receive timely acknowledgment of your
complaint from us, or if we have not addressed your complaint to your
satisfaction, please contact or visit
https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a
complaint. The services of JAMS are provided at no cost to you. If neither Brivo
nor our dispute resolution provider resolves your complaint, you may have the
possibility to engage in binding arbitration through the Privacy Shield Panel.

Individuals have the possibility, under certain conditions, to invoke binding
arbitration for complaints regarding Privacy Shield compliance not resolved by
any of the other Privacy Shield mechanisms. For additional information please go
to the Privacy Shield website at
https://www.privacyshield.gov/article?id=ANNEX-I-introduction

Users from the European Economic Area

Legal Basis for Processing.  If you are an individual resident in the European
Economic Area (“EEA”), we collect and process information about you only where
we have a legal basis for doing so under applicable European Union laws.  The
legal basis depends on how you use the Site:

 * We need to collect and use the information to provide our services to you;
 * It satisfies a legitimate interest (which is not overridden by your data
   protection interests), such as for research and development, to market and
   promote the services and to protect our legal rights and interests; or
 * You give us consent to do so for a specific purpose.

If you have consented to our use of information about you for a specific
purpose, you have the right to change your mind at any time, but this will not
affect any processing that has already taken place.  Where we are using your
information because we or a third party (e.g. your employer) have a legitimate
interest to do so, you have the right to object to that use though, in some
cases, this may mean no longer using the services. 

How to Access or Control Your Information – The General Data Protection
Directive (“GDPR”) grants individuals residing in the EEA certain rights with
respect to their information. These include the right to request a copy of your
information, to object to our use of your information (including for marketing
purposes), to request the deletion or restriction of your information, or to
request your information in a structured, electronic format.  You can exercise
these rights by contacting us at the address in the Contact Section below.

The GDPR provides that we may limit or deny your requests in certain cases. For
example, if fulfilling your request would reveal information about another
person, or if you ask to delete information which we have compelling legitimate
interests to keep, including as required by law. You may have the right to
complain to a data protection authority in the country where you live, where you
work or where you feel your rights were infringed if you have concerns about
your rights.

Other International Users

The Site is hosted in the U.S. If you are a consumer accessing the Site from
Asia, or any other region with laws or regulations governing personal data
collection, use and disclosure that differ from U.S. laws, your continued use of
the Site, which is governed by U.S. law and these terms, indicates your consent
to transfer of your information to the U.S.

Children’s Privacy

Because protecting the privacy of young children is especially important, we do
not knowingly collect or maintain information from or about persons under 13
years of age. No part of our Site is structured to attract anyone under 13. If
you are under 13, do not use or access the Site at any time or in any manner. 
If we learn that personal information of persons under 13 has been collected on
the Site without verified parental consent, we will take appropriate steps to
delete this information.

Contact Information

If you have questions regarding this Privacy Policy or if you need to request
access to or update, change or removal of personal information that we control,
you can do so by contacting:

Brivo Privacy Officer

Brivo Systems LLC

7700 Old Georgetown Road, Suite 300

Bethesda MD, 20814 USA

privacy@brivo.com

+1 301-664-5277 (USA)

+31 20 8880980 (Netherlands)

YOUR CALIFORNIA PRIVACY RIGHTS (FOR CALIFORNIA RESIDENTS ONLY)

If you are a California resident, California law may provide you with additional
rights regarding our use of your personal information. To learn more about your
California privacy rights, visit our CCPA Privacy Notice page. 

Changes to this Privacy and Security Policy

Brivo reserves the right to change this Privacy Policy from time to time but
will alert you that changes have been made by indicating on this Privacy Policy
the date it was last updated. If we make a material update, we may provide you
with notice prior to the update taking effect, such as by posting a conspicuous
notice on our Site or by contacting you using the email address you provided. 
We encourage you to periodically review this Privacy Policy to stay informed
about our collection, processing and sharing of Visitor Data.

CONNECT WITH US

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ABOUT US

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Video Surveillance

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Mobile Management

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RESOURCES

All Access Blog

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NEWS ROOM

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Privacy and Security | Terms of Use | Accessibility | Notices

 

© 2023 Brivo Systems, LLC. All Rights Reserved.


We believe your data is your property and support your right to privacy and
transparency.
Select a Data Access Level and Duration to choose how we use and share your
data.
SilverGoldPlatinium
1 month6 months12 months

Highest level of privacy. Data accessed for necessary basic operations only.
Data shared with 3rd parties to ensure the site is secure and works on your
device

Balanced experience. Data accessed for content personalisation and site
optimisation. Data shared with 3rd parties may be used to track you and store
your preferences for this site.

Highest level of personalisation. Data accessed to make ads and media more
relevant. Data shared with 3rd parties may be use to track you on this site and
other sites you visit.

Consent Preferences
Use the toggles below to specify your data sharing purposes for this website.
Basic Operations
This type of sharing is necessary for us to access the data we need to make sure
the website is secure and working properly.
Data Accessed:
 * Anonymous data like browser name and version
 * Pseudonymous data like authentication token

Content Personalization
When enabled, you allow us to save your preferences and create a profile about
you so we can deliver personalized content.
Data Accessed:
 * Anonymous data like device type, model and operating system
 * Pseudonymous data like site browsing preferences
 * Personal data like your IP address and location

Site Optimization
When enabled, you allow us to monitor your behavior so we can analyze and
improve the services on our website for all visitors.
Data Accessed:
 * Anonymous data like the address of the previously visited website (HTTP
   Referer)
 * Pseudonymous data like website activity identifiers
 * Personal data like content, search and purchase history

Ad Personalization
When enabled, you allow us access to share data with our advertising partners
that build profiles about you across multiple websites.
Data Accessed:
 * Anonymous data like affiliate referral links
 * Pseudonymous data like identifiers used to track and profile users
 * Personal data like your age, gender and demographics

Protection & Metrics
View your consent record, and the list of 3rd parties blocked and allowed based
on your settings.
Consent Metrics

Consent ID—Date of Consent—Data Access Level—Purpose Categories—Duration of
Consent—

Privacy Protection
Services Blocked
 * —

Services Allowed
 * —

Save my preferences
Customize

Privacy policy


English
Accessibility Adjustments
Reset Settings Statement Hide Interface

Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Clear flashes & reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
ADHD Friendly Profile More focus & fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Cognitive Disability Profile Assists with reading & focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
Keyboard Navigation (Motor) Use website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
OFF ON
Blind Users (Screen Reader) Optimize website for screen-readers
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
Content Adjustments
Content Scaling
Default

Readable Font
Highlight Titles
Highlight Links
Text Magnifier
Adjust Font Sizing
Default

Align Center
Adjust Line Height
Default

Align Left
Adjust Letter Spacing
Default

Align Right
Color Adjustments
Dark Contrast
Light Contrast
High Contrast
High Saturation
Adjust Text Colors
Cancel
Monochrome
Adjust Title Colors
Cancel
Low Saturation
Adjust Background Colors
Cancel
Orientation Adjustments
Mute Sounds
Hide Images
Read Mode
Reading Guide
Useful Links
Select an option Home Header Footer Main Content
Stop Animations
Reading Mask
Highlight Hover
Highlight Focus
Big Black Cursor
Big White Cursor
HIDDEN_ADJUSTMENTS
Keyboard Navigation
Accessible Mode
Screen Reader Adjustments
Read Mode
Web Accessibility By
Learn More
Choose the Interface Language
English
Español
Deutsch
Português
Français
Italiano
עברית
繁體中文
Pусский
عربى
عربى
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Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

Hide Accessibility Interface? Please note: If you choose to hide the
accessibility interface, you won't be able to see it anymore, unless you clear
your browsing history and data. Are you sure that you wish to hide the
interface?
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