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Submitted URL: https://help.wrike.com/hc/requests/new
Effective URL: https://help.wrike.com/hc/en-us/requests/new?ticket_form_id=16351
Submission: On July 17 via manual from CA — Scanned from CA
Effective URL: https://help.wrike.com/hc/en-us/requests/new?ticket_form_id=16351
Submission: On July 17 via manual from CA — Scanned from CA
Form analysis 2 forms found in the DOM
GET /hc/en-us/search
<form role="search" class="search-block__form" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search"
name="query" id="query" placeholder="e.g. Gantt chart, сreating projects..." autocomplete="off" aria-label="Search"><button type="submit" id="community-search-button" class="search-button" style="display: block;">
</button></form>POST /hc/en-us/requests
<form id="new_request" class="request-form" data-form="" data-form-type="request" action="/hc/en-us/requests" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="form-field select optional request_ticket_form_id"><label for="request_issue_type_select">Please choose a request type below</label>
<a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_ux33268rn" aria-label="Please choose a request type below" style="max-width: 100%;">Default Ticket Form</a><select name="request[ticket_form_id]"
id="request_issue_type_select" aria-label="Please choose a request type below" autofocus="autofocus" style="display: none;">
<option data-url="https://help.wrike.com/hc/en-us/requests/new" value="-">-</option>
<option data-url="https://help.wrike.com/hc/en-us/requests/new?ticket_form_id=16351" selected="selected" value="16351">Default Ticket Form</option>
<option data-url="https://help.wrike.com/hc/en-us/requests/new?ticket_form_id=170689" value="170689">Ticket form with callback</option>
<option data-url="https://help.wrike.com/hc/en-us/requests/new?ticket_form_id=1500003279422" value="1500003279422">Internal Ticket</option>
</select>
</div>
<div class="form-field string required request_anonymous_requester_email"><label for="request_anonymous_requester_email">Which email should we reply to?</label>
<input type="text" name="request[anonymous_requester_email]" id="request_anonymous_requester_email" aria-required="true" placeholder="your.email@wrike.com">
</div>
<div class="form-field string required request_custom_fields_360049953394 with-error">
<label id="request_custom_fields_360049953394_label" for="request_custom_fields_360049953394">Which category best describes your request?</label>
<input type="hidden" name="request[custom_fields][360049953394]" id="request_custom_fields_360049953394" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"Accessing Wrike","value":"topic_accessing_wrike"},{"label":"Wrike Analyze","options":[{"label":"Adding Custom Field as a Dimension","value":"topic_analyze_cf_dimension"},{"label":"Other Wrike Analyze Question","value":"topic_analyze_other"}]},{"label":"API \u0026 Integrations","options":[{"label":"Wrike Integrate","value":"topic_integrations_integrate"},{"label":"Wrike API","value":"topic_integrations_api"},{"label":"Other Integrations","value":"topic_integrations_other"}]},{"label":"Core Product Features","value":"topic_core_features"},{"label":"Billing","value":"topic_billing"},{"label":"Other Question","value":"topic_other"}]"
aria-required="true" aria-describedby="request_custom_fields_360049953394_hint" aria-labelledby="request_custom_fields_360049953394_label"
value=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_rfwipi3xf" aria-required="true" aria-labelledby="request_custom_fields_360049953394_label" aria-describedby="request_custom_fields_360049953394_hint" style="max-width: 100%;">Choose a category</a>
<p id="request_custom_fields_360049953394_hint" style="display: none;">Which category best describes your request?</p>
</div>
<div class="form-field string required request_subject">
<label id="request_subject_label" for="request_subject">What's the subject of your request? </label>
<input type="text" name="request[subject]" id="request_subject" maxlength="150" size="150" aria-required="true" aria-labelledby="request_subject_label" autocomplete="off" placeholder="Subject">
</div>
<div class="suggestion-list" data-hc-class="searchbox" data-hc-suggestion-list="true"></div>
<div class="form-field text required request_description"><label id="request_description_label" for="request_description">What are you having trouble with?</label>
<p class="ticket_request_hint" style="display: block;">Please explain in as much detail as possible. The more info we have, the faster we can help you.</p>
<textarea name="request[description]" id="request_description" aria-required="true" aria-describedby="request_description_hint" aria-labelledby="request_description_label" data-helper="wysiwyg" style="visibility: hidden; display: none;"
aria-hidden="true"></textarea>
<div role="application" id="hc-wysiwyg" data-test-id="zd-wysiwyg-editor">
<div role="toolbar" aria-label="Editor toolbar"><span aria-haspopup="true" aria-expanded="false"><span role="button" title="Paragraph styles" tabindex="0" class="wysiwyg-icon-formats"></span><span role="menu" aria-hidden="true"
tabindex="-1"><span role="button" title="" tabindex="0" data-block="p" aria-selected="true">Normal text</span><span role="button" title="" tabindex="0" data-block="h2">Header 2</span><span role="button" title="" tabindex="0"
data-block="h3">Header 3</span><span role="button" title="" tabindex="0" data-block="h4">Header 4</span></span></span><span role="button" title="Bold" tabindex="0" class="wysiwyg-icon-bold"></span><span role="button" title="Italic"
tabindex="0" class="wysiwyg-icon-italic"></span><span role="separator"></span><span role="button" title="Bulleted list" tabindex="0" class="wysiwyg-icon-bullist"></span><span role="button" title="Numbered list" tabindex="0"
class="wysiwyg-icon-numlist"></span><span role="separator"></span><span role="button" title="Code block" tabindex="0" class="wysiwyg-icon-code-block"></span><span role="button" title="Insert/Edit link" tabindex="0"
class="wysiwyg-icon-link"></span><span role="button" title="Quote" tabindex="0" class="wysiwyg-icon-quote"></span></div>
<div role="form" aria-expanded="false"></div>
<div role="group"><iframe id="request_description_ifr" frameborder="0" allowtransparency="true" class="tox-edit-area__iframe" title="null"></iframe></div>
<div role="alert" aria-hidden="true"></div>
<div><input name="content_type" type="hidden" value="text/html"></div>
</div><input type="hidden" name="request[description_mimetype]" id="request_description_mimetype" value="text/html" style="display: none;" autocomplete="off">
<p id="request_description_hint">Please enter the details of your request. A member of our support staff will respond as soon as possible.</p>
</div>
<script data-conditional-fields="[]"></script>
<div class="form-field"><label for="request-attachments"> Do you have any attachments? (optional)</label>
<p class="ticket_request_hint" style="display: block;">Please include screenshots or videos if you can! You can attach up to <span id="webform-att-number">5</span> files, with a max size of 50 MB per file.</p>
<div id="upload-dropzone" class="upload-dropzone">
<input type="file" multiple="true" id="request-attachments" data-fileupload="true" data-dropzone="upload-dropzone" data-error="upload-error" data-create-url="/hc/en-us/request_uploads" data-name="request[attachments][]"
data-pool="request-attachments-pool" data-delete-confirm-msg="" aria-describedby="upload-error">
<span><a>Upload</a> or drop files here</span>
</div>
<div id="upload-error" class="notification notification-error notification-inline" style="display: none;">
<span data-upload-error-message=""></span>
</div>
<ul id="request-attachments-pool" class="upload-pool" data-template="upload-template"></ul>
<script type="text/html" id="upload-template">
<li class="upload-item" data-upload-item>
<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" aria-hidden="true" class="upload-item-icon">
<path fill="none" stroke="currentColor" stroke-linecap="round" d="M2.5 4v4.5c0 1.7 1.3 3 3 3s3-1.3 3-3v-6c0-1.1-.9-2-2-2s-2 .9-2 2v6c0 .6.4 1 1 1s1-.4 1-1V4" />
</svg>
<div aria-hidden="true" class="upload-item-icon-spacer"></div>
<a class="upload-link" target="_blank" data-upload-link></a>
<p class="upload-path" data-upload-path></p>
<p class="upload-path" data-upload-size></p>
<p data-upload-issue class="notification notification-alert notification-inline" aria-hidden="true"></p>
<span class="upload-remove" aria-label="Remove attachment" role="button" tabindex="0" data-upload-remove>
<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" class="upload-item-icon">
<path stroke="currentColor" stroke-linecap="round" d="M3 9l6-6m0 6L3 3" />
</svg>
</span>
<div class="upload-progress" data-upload-progress></div>
<input type="hidden">
</li>
</script>
</div>
<footer><input type="submit" name="commit" value="Submit" class="form-submit" disabled=""></footer>
</form>Text Content
OOPS WE'RE SORRY! It looks like we don't have the translated page you're looking for, but we do have other content in English and offer support in English. Browse Help Center in EnglishSubmit a Request IF YOU'RE USING THE NEW WRIKE EXPERIENCE, PLEASE VISIT OUR NEW WRIKE EXPERIENCE HELP CENTER TO ACCESS RELATED RESOURCES. Call us: Show number English (US) Deutsch Español Français Italiano 日本語 Português do Brasil Русский En Submit a Request Sign in with Wrike Try Wrike Log in with your Wrike account to: 1. Quickly access support 2. Enter community discussions 3. Get a tailored learning experience Get started with Wrike Team Hey there! Need more information about your Team plan? Learn how to set up your workspace and kick-start projects with our quick guide — click here. What can we help you with? Learn. Share. Discuss. 1. Wrike Help Center 2. Submit a request SUBMIT A TICKET PLEASE SUBMIT ONLY ONE REQUEST PER FORM. OUR CUSTOMER SUPPORT TEAM WILL GET BACK TO YOU AS SOON AS WE CAN. YOU’RE SIGNED IN AS USER EMAIL We'll email updates to this address. Please choose a request type below Default Ticket Form- Default Ticket Form Ticket form with callback Internal Ticket Which email should we reply to? Which category best describes your request? Choose a category Which category best describes your request? What's the subject of your request? What are you having trouble with? Please explain in as much detail as possible. The more info we have, the faster we can help you. Normal textHeader 2Header 3Header 4 Please enter the details of your request. A member of our support staff will respond as soon as possible. Do you have any attachments? (optional) Please include screenshots or videos if you can! You can attach up to 5 files, with a max size of 50 MB per file. Upload or drop files here ©2006-2023 Wrike, Inc. All rights reserved. Patented. Privacy Policy. Terms of Service. CA Notice at Collection. Cookie Preferences