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 * Solutions
    * Solutions
      * ServiceChannel PlatformThe #1 facilities management software
      * ServiceChannel ManagedCollaborative services to accelerate results
      * Service Provider MarketplaceSource high-performance providers
    * Use Cases
      * Work Order Software
      * Asset Management
      * Preventive Maintenance Software
      * Parts and Supplies
      * Provider Performance
      * Data Analytics and Insights
      * Spend Optimization
      * Compliance and Risk
      * Sustainability
      * Capital Planning and Projects
      * Program Transformation
    * What’s New
      
      > Take our free facilities management Maturity Assessment to see how your
      > business stacks up.
      > 
      > Take Assessment
   
   Your business at its best.
   
   Get Started →
 * Customers
    * Industries
      * Restaurant
      * Grocery
      * Retail
      * Luxury Retail
      * Convenience Store
      * Healthcare
      * Financial Services
      * Spa & Fitness
      * Education
    * Function
      * Facilities Management
      * Operations
      * Construction
      * Sourcing & Procurement
      * Finance
    * Service Providers
      * Provider Solutions
      * Get Started
      * Integration Services
      * Provider Central
   
   Your business at its best.
   
   Get Started →
 * Resources
   * Resources
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   * SC University for Customers
   * SC University for Providers

Talk to Sales Book a Demo



PEACE OF MIND THROUGH PEAK FACILITY PERFORMANCE

ServiceChannel empowers facilities and store operations teams to provide the
best possible guest and employee experience. Achieve brand excellence with the
#1 facilities management software and services.

Book a Demo


TRUSTED BY 500+ LEADING BRANDS GLOBALLY

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DELIVER TOP NOTCH LOCATIONS WITH LESS STRESS

Leading brands across industries partner with ServiceChannel to accelerate the
performance of every asset, service provider and location. Go from good to
great, with less hassle and cost, with data-driven facilities solutions for
multi-location businesses.

 * OPERATIONAL EXCELLENCE MADE EASIER
   
   Keep things running smoothly and increase revenue by leveraging the full
   potential of your facilities team and budget.

 * VISIBILITY INTO ALL ASSETS AND WORK ORDERS
   
   Instead of putting out fires, prevent them. Proactively manage every location
   through preventive maintenance and work order management.

 * AGILE FACILITIES GIVE THE COMPETITIVE EDGE
   
   Greater control brings greater freedom to rapidly shift priorities,
   resources, and workflows without impacting customer experience.

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> SERVICECHANNEL IS A VITAL TOOL FOR MANAGING OUR 2,000+ FACILITIES. FOR RUNNING
> A MULTI-SITE RESTAURANT, IT'S A MUST.
> 
> Roger Goldstein
> Executive Director of Facilities


> OUR STORES LOVED THE EASY ACCESS, FAST RESPONSE AND THE ABILITY FOR THEM TO
> GET BACK TO CUSTOMERS EFFICIENTLY AND QUICKLY. HAVING ANALYTICS IS ALSO HUGE
> FOR US IN BEING ABLE TO OPERATE MORE STRATEGICALLY AND PROACTIVELY, INCLUDING
> BOOSTING THE SPEED AND QUALITY OF OUR DECISION MAKING.
> 
> Alan Donohoe
> Facilities Manager, Louis Vuitton


> SERVICECHANNEL REFRIGERANT TRACKING ENABLES US TO PROVIDE A HEALTHY AND CLEAN
> ENVIRONMENT FOR OUR CUSTOMERS WHILE SAVING MONEY ON ENERGY COSTS AND REMAINING
> COMPLIANT.
> 
> Craig DeGroat
> Maintenance Manager, Tops Friendly Markets


> WITH THE LEVEL OF DETAIL SERVICECHANNEL PROVIDES, I NOW HAVE DATA TO SHOW THE
> FINANCE AND OPERATIONS TEAM THAT IT MAY BE TIME TO REPLACE A REVENUE
> GENERATING ASSET, THIS HAS MADE MY LIFE SO MUCH EASIER.
> 
> Jim Pearson
> Maintenance Manager, Cal's Convenience


> SERVICECHANNEL IS A VITAL TOOL FOR MANAGING OUR 2,000+ FACILITIES. FOR RUNNING
> A MULTI-SITE RESTAURANT, IT'S A MUST.
> 
> Roger Goldstein
> Executive Director of Facilities




> OUR SOLUTIONS
> 
> Whether you have your own Facilities team, or you’re looking for a partner to
> manage the day-to-day, our flexible solutions are tailored to your business
> goals.

Our Solutions

SERVICECHANNEL PLATFORM

Get a single source of truth for simplified, insight-driven automation across
your locations, with the #1 facilities management software.

> Learn more

SERVICECHANNEL MANAGED

A collaborative approach to facilities management-as-a-service. Less work and
cost for you, with better results.

> Learn more

SERVICE PROVIDER MARKETPLACE

Reduce facility downtime and costs by working with the top providers in every
trade and region, based on actual performance data.

> Learn more


LEVEL UP YOUR FACILITIES MANAGEMENT STRATEGY

Take our free facilities management Maturity Assessment to see how your business
stacks up.

Take the Free Assessment



WE SERVE LEADERS ACROSS A RANGE OF INDUSTRIES, INCLUDING:

 * Restaurant
 * Grocery
 * Retail
 * Luxury Retail
 * Convenience Store
 * Financial Services
 * Spa & Fitness
 * Education
 * Healthcare


SEE YOUR BRAND THRIVE

As your data-driven source of truth for managing assets and service providers,
ServiceChannel enables peak performance for multi-location brands through our
software platform, service provider marketplace, and expertly-managed services.

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3:22










Top brands use one integrated Facilities Management Platform to automate work
orders, manage service providers, deliver amazing customer experiences — and
higher ROI. Learn more.

See Solutions

LEADER IN IDC MARKETSCAPE REPORT

ServiceChannel was named as a Leader in the IDC MarketScape: Worldwide Facility
Management Applications 2023 Vendor Assessment. Get the free profile to see why
we were named a Leader.

Download Now




THOUGHT LEADERSHIP

All Resources
 *  * Report
    * Grocery
   
   GROCERY FACILITIES BENCHMARK REPORT
   
   This report highlights the key metrics used by leaders from Facilities, Real
   Estate, Procurement, and Finance to assess the performance and
   cost-effectiveness of their facilities programs. With the pressure on profit
   margins in the grocery industry, every dollar spent on physical assets
   matters. Plus, with the ever growing variety of departments and consumer
   offerings, the reliability of assets and the quality of the customer
   experience matters more each year.

 *  * Podcast
    * Retail
   
   MAINTAINING A BILLION DOLLAR ASSET FLEET
   
   With RJ Zanes, Senior Director, Facilities Maintenance at Sam’s Club
   
   Taking great care of an asset fleet is a direct way to drive customer
   loyalty. This episode features an interview with RJ Zanes, Senior Director of
   Facilities Maintenance at Sam’s Club. Prior to Sam’s Club, RJ held operations
   roles at JLL, Daifuku, JBT Aerotech. On this episode, RJ discusses
   maintaining a billion dollar asset fleet, how he drives accountability
   through quality assurance, and why his number one goal is providing member
   delight.

 *  * Ebook
   
   READY, SET, GO — THREE PHASES OF ENTERPRISE ASSET MANAGEMENT
   
   From HVAC to refrigeration, lighting to the point of sale, asset downtime
   compromises customer experience and profitability. So, how can you make sure
   that your facilities deliver the best possible brand performance? The key is
   a long-term strategy for asset management.

IT’S A WIN-WIN FOR BOTH. YOU’RE PROVIDING THAT GOOD QUALITY SERVICE AND
SERVICECHANNEL REWARDS YOU WITH THE BUSINESS.

Jordana Gennaro Co-Owner, Gennaro Plumbing

Check out the full story

LET’S GET STARTED


BREATHE EASY, TALK TO ONE OF OUR EXPERTS TODAY

> Tell us about your challenges and we’ll help you craft the right solution so
> you can you hit your goals.
> 
> Let's Talk

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© 2023 ServiceChannel®
6200 Stoneridge Mall Road, Suite 450 Pleasanton CA 94588
1-800-508-6695

 * Solutions
 * Resources
 * Partners
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 * Customer Support
 * Provider Support
 * SC University for Customers
 * SC University for Providers
 * About
 * Press
 * Careers
 * Privacy Policy (Updated)
 * Cookie Policy
 * PSIRT Policy
 * Supplier Diversity

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