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#SSOWASIA

18 - 21 October, 2022 | Singapore
AGENDA PREVIEW
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IMPORTANT NOTICE: FROM 1 APRIL 2022, ALL FULLY VACCINATED TRAVELLERS CAN ENJOY
QUARANTINE-FREE TRAVEL TO SINGAPORE WITH SIMPLIFIED COVID-19 MEASURES IN PLACE.

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POSITIONING SHARED SERVICES AS STRATEGIC BUSINESS PARTNERS AND ENGINES OF
ENTERPRISE TRANSFORMATION

Many countries worldwide, including Singapore, Malaysia, and the Philippines,
are taking steps toward living with Covid-19 as we move into an Endemic
environment. In addition, there is an upturn in global business demands and
re-alignment to respond to international events. Once again, competition is
rising, and businesses turn to Shared Services to increase their competitive
advantage and reduce operational risk. 
 
The journey requires Shared Services to have high-level access to enterprise
management to shift Shared Services from a cost-cutting operation to a
value-driven enterprise. According to SSON Analytics 2022 State of the Industry
Research Study, data confirms that 30% of SSOs report directly to CFO; just
slightly less than that report straight to the CEO. To drive value and build
competitive business advantages, Shared Services is expanding to provide
high-value services such as Data and Analytics, Procurement and enabling
digitisation and automation to drive E2E enterprise transformation in its
traditional functions of Finance and HR.
 
The industry is seeing a rising trend in the importance of Shared Services, and
the Shared Services industry will continue to grow. Join Asia’s #1 Shared
Services gathering as Shared Services and Outsourcing Week Asia celebrates 25
years with you in Singapore 18-21 October 2022. It is now time for Shared
Services leaders to explore innovative, sustainable ways to position and shape
Shared Services and GBS as Strategic Business Partners and Engines of Enterprise
Transformation.

AGENDA PREVIEW


PAST SPEAKERS AT #SSOWASIA 2021

Samir Kumar

Executive General Manager & Head Global Shared Service Centres

QBE Insurance

Gaurav Gupta

Partner and GCC Industry Lead

Deloitte India

Rachesh Kotak

Vice President – International Tax and Regulatory

Vinmar Group

Tan Swee Yong

Head, Procurement

Keppel Data Centres

Sanjay Patel

SVP, Head of TBS

Takeda Pharmaceuticals International AG

Natalia Stawarz

President, Lufthansa Services Philippines, Managing Director

Lufthansa Group Business Services

Rob Squires

VP Regional Head of Sales, Asia & Japan

Ceridian

Andrew Hay

Head of Proposition

Thomson Reuters

Kumaran Dayalan

Head, Statutory Reporting

LSEG

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View Speakers


KEY THEMES FOR 2022

Evolving Shared Services Models – Strategic, Digital & Hybrid

Building Next-Generation, High-Value Shared Services & GBS Centres

Shaping an Agile Workforce to Embrace the True Future of Work  

Harnessing the Power of Data, Analytics and Cognitive Intelligence in Shared
Services

Transforming Enterprise Through Shared Services

Bringing Customer-Centricity at the Core of Global Business Services

Exploring Best Practices in Shared Services Process Automation and
Transformation

Understanding Experience Management and Service Delivery Excellence




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