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Text Content

Home Solutions


HOW CAN WE HELP YOU TODAY?

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KNOWLEDGE BASE


PIANOLA PLAY

Director 7
 * Setting Up a Game
 * Starting a Game
 * Running a Game
 * Finishing a Game
 * Adjusting Scores

View all 7
Player 7
 * Joining a Game
 * Selecting Your Partner
 * Bidding and Alerting / Announcing
 * Calling the Director
 * Making or Responding to a Claim

View all 7


ADMIN FEATURES

Website builder 12
 * Adding and editing content on your site
 * Adding a page to your website
 * Page templates
 * Adding photos and images to your site
 * Adding a link to text or images

View all 12
Competitions 10
 * Competitions: Introduction
 * Step 1: Details
 * Step 2: Parameters (competition types)
 * Step 3: Qualification
 * Step 4: Handicaps

View all 10
Members 11
 * Introduction
 * Adding a new member (EBU clubs)
 * Turning a visitor into a member
 * Inviting your members to use Pianola
 * Giving administrator access to your account

View all 11
Renewals 1
 * Sending a membership renewal

Groups 3
 * Introduction
 * Simple groups
 * Smart groups

Emails 6
 * Sending a message
 * Unsubscribes and spam
 * Improving email deliverability
 * ALL or ANY?
 * Don't use a 'consumer' email address for the club

View all 6
Results 10
 * Uploading Results
 * Deleting results
 * EBU Sims Events
 * Deleting a session from the EBU
 * Sending results by email

View all 10
Reports 1
 * Creating a report

Club settings 3
 * Adding regular sessions
 * Add a login button to your own website
 * Adding a link back to your own website


PLAYER FEATURES

Logging in 2
 * Resetting your password
 * Viewing results from multiple clubs

Partner finder 4
 * Creating and deleting an advert
 * Getting notified of adverts
 * Blocking people from seeing your adverts
 * Shortcuts to setting your preferences

My account 5
 * Unsubscribing from emails
 * Reversing a spam report (AOL)
 * Reversing a spam report (Hotmail)
 * Reversing a spam report (Yahoo)
 * Online bridge accounts

Pianola Plus 5
 * Session report: bidding accuracy
 * Session report: card play
 * Session report: summary
 * Stripe - our payment provider
 * Cancelling your Pianola Plus subscription


GENERAL

General 4
 * Exporting player data from ACBLscore
 * Contact Us
 * Why have I received an email from Pianola?
 * About Data Protection

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