Submitted URL: https://customerservice.focal-naim.com/
Effective URL: https://customerservice.focal-naim.com/fr/support/home
Submission: On December 05 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 3.76.236.105, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is customerservice.focal-naim.com.
TLS certificate: Issued by R3 on December 5th 2023. Valid for: 3 months.
This is the only time customerservice.focal-naim.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 12 3.76.236.105 16509 (AMAZON-02)
2 2606:4700::68... 13335 (CLOUDFLAR...)
2 52.219.72.243 16509 (AMAZON-02)
1 18.173.233.70 16509 (AMAZON-02)
2 18.154.63.111 16509 (AMAZON-02)
1 18.173.233.87 16509 (AMAZON-02)
2 52.73.139.243 14618 (AMAZON-AES)
20 7
Apex Domain
Subdomains
Transfer
12 focal-naim.com
customerservice.focal-naim.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 878
heapanalytics.com — Cisco Umbrella Rank: 784
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 32340
cdn.freshdev.io — Cisco Umbrella Rank: 46348
26 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
58 KB
2 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 204
166 KB
20 5
Domain Requested by
12 customerservice.focal-naim.com 2 redirects customerservice.focal-naim.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com customerservice.focal-naim.com
2 cdnjs.cloudflare.com customerservice.focal-naim.com
cdnjs.cloudflare.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io customerservice.focal-naim.com
20 7

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
customerservice.focal-naim.com
R3
2023-12-05 -
2024-03-04
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-07-03 -
2024-07-02
a year crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2023-10-10 -
2024-08-12
10 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2023-11-09 -
2024-12-08
a year crt.sh

This page contains 2 frames:

Primary Page: https://customerservice.focal-naim.com/fr/support/home
Frame ID: CD44E0258EC657F49E7A90CBFC0F0334
Requests: 16 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: F443BFE861E2535CA9C5303D7C5343A1
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Assistance : Focal Naim America

Page URL History Show full URLs

  1. https://customerservice.focal-naim.com/ HTTP 302
    https://customerservice.focal-naim.com/support/home HTTP 302
    https://customerservice.focal-naim.com/fr/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

20
Requests

100 %
HTTPS

14 %
IPv6

5
Domains

7
Subdomains

7
IPs

2
Countries

1653 kB
Transfer

2835 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://customerservice.focal-naim.com/ HTTP 302
    https://customerservice.focal-naim.com/support/home HTTP 302
    https://customerservice.focal-naim.com/fr/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
customerservice.focal-naim.com/fr/support/
Redirect Chain
  • https://customerservice.focal-naim.com/
  • https://customerservice.focal-naim.com/support/home
  • https://customerservice.focal-naim.com/fr/support/home
19 KB
7 KB
Document
General
Full URL
https://customerservice.focal-naim.com/fr/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.76.236.105 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-76-236-105.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
49345b3259787ee6b2637bd85ad6e92493101d8d4a4309933fdaaf5d82689c49
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 05 Dec 2023 10:22:16 GMT
etag
W/"2b859a591e361e3ba5295dcd028b58f6"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
49
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
051223102316
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
98365c49-59eb-4a9a-9c27-2451cca8cf67
x-trace-id
00-5fda617d9f508a0e952fc5cae7be8e9c-ebf6b7ea6118c66e-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
Tue, 05 Dec 2023 10:22:16 GMT
location
https://customerservice.focal-naim.com/fr/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
55
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
051223102316
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
6b9739ef-dd93-4121-ab7c-27c656d86e9e
x-trace-id
00-f3215eabf85d2d3446b798642a568a0c-975c04c584e6c466-00
x-xss-protection
1; mode=block
theme.css
customerservice.focal-naim.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://customerservice.focal-naim.com/assets/cdn/portal/styles/theme.css
Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/fr/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.76.236.105 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-76-236-105.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.focal-naim.com/fr/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Tue, 05 Dec 2023 10:22:16 GMT
content-security-policy
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vendor.js
customerservice.focal-naim.com/assets/cdn/portal/
903 KB
908 KB
Script
General
Full URL
https://customerservice.focal-naim.com/assets/cdn/portal/vendor.js
Requested by
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URL: https://customerservice.focal-naim.com/fr/support/home
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Response headers

date
Tue, 05 Dec 2023 10:22:16 GMT
content-security-policy
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cache-control
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customerservice.focal-naim.com/assets/cdn/portal/scripts/
22 KB
26 KB
Script
General
Full URL
https://customerservice.focal-naim.com/assets/cdn/portal/scripts/head.js
Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/fr/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
Resource Hash
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customerservice.focal-naim.com/assets/cdn/portal/images/
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Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/fr/support/home
Protocol
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cache-control
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marketplace.js
customerservice.focal-naim.com/assets/cdn/portal/scripts/
124 KB
128 KB
Script
General
Full URL
https://customerservice.focal-naim.com/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/fr/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.76.236.105 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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Software
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Request headers

accept-language
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Referer
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Response headers

date
Tue, 05 Dec 2023 10:22:16 GMT
content-security-policy
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application/javascript
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cache-control
public, must-revalidate
integrations.js
customerservice.focal-naim.com/assets/cdn/portal/scripts/
2 KB
6 KB
Script
General
Full URL
https://customerservice.focal-naim.com/assets/cdn/portal/scripts/integrations.js
Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/fr/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
fwe /
Resource Hash
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General
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content-length
19364
x-xss-protection
1; mode=block
x-request-id
d810021c-b1f0-4ea1-b653-552d7c3ea63d
x-trace-id
00-fc1a1a5554311138a2e4cec7750bfe9c-22874c453f91f6a2-00
server
fwe
etag
"0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490"
vary
Accept-Encoding
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
content-type
application/x-font-ttf
x-fw-ratelimiting-managed
false
cache-control
public, must-revalidate
fa-solid-900.woff2
cdnjs.cloudflare.com/ajax/libs/font-awesome/6.3.0/webfonts/
146 KB
147 KB
Font
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.3.0/webfonts/fa-solid-900.woff2
Requested by
Host: cdnjs.cloudflare.com
URL: https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.3.0/css/all.min.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700::6811:190e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ab3d214995068d115de34d805db3fc1debf419b49fc2cc533a513d0966a7c8cb
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.3.0/css/all.min.css
Origin
https://customerservice.focal-naim.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Tue, 05 Dec 2023 10:22:16 GMT
strict-transport-security
max-age=15780000
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
376796
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
149908
last-modified
Tue, 07 Feb 2023 20:06:13 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"63e2af35-24994"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=DrGOjM3kCFHOvw7TGbGSbE%2FfIotz3fqhE11KNNUwzINK3E831EOBBaKQmVM5YayEV8nxMhovVbW%2BzbYE2sjD05ZLxG7HvshIrLNbSMrUcPt40Q9Fg1t7PztjZ%2Fgr4P2K4%2BsonLoYN3NyUQ5mKkRqOMFx"}],"group":"cf-nel","max_age":604800}
content-type
application/octet-stream; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=30672000
accept-ranges
bytes
timing-allow-origin
*
cf-ray
830b912bb8f365d2-FRA
expires
Sun, 24 Nov 2024 10:22:16 GMT
iQJxbvtlNh64drM98ksovE89Egv8YMtOXg.jpg
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103070244834/logo/
28 KB
29 KB
Image
General
Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103070244834/logo/iQJxbvtlNh64drM98ksovE89Egv8YMtOXg.jpg
Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/fr/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.72.243 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
1faa732b14bbb3e885d270f396d1f2595faf1ea04b18bbd808dcee851e5f9d55

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.focal-naim.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

Date
Tue, 05 Dec 2023 10:22:17 GMT
x-amz-version-id
5AbQwXRDyZrzRByuuiDopc4aVztBvz5K
Last-Modified
Mon, 04 Dec 2023 13:32:40 GMT
Server
AmazonS3
x-amz-request-id
WCSQK8SH57MV8TDS
ETag
"4dea8ef7c347dc3e4d42a33404fa269e"
x-amz-server-side-encryption
AES256
Content-Type
image/jpeg
Accept-Ranges
bytes
Content-Length
29151
x-amz-id-2
ZLJ1Ev+MwkVuFCEf6JydozMceDWfwOCR8uDn+6MFwoNCaQlek09g45VASXaIGaNDzbX9omSOK9w=
fresh_parent.js
static.freshdev.io/fdk/2.0/assets/
76 KB
19 KB
Script
General
Full URL
https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/assets/cdn/portal/scripts/integrations.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.233.70 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-233-70.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
19c9485b9cc8cbee7c735cd7671e81d692a2909362b39472801b8057ff13fc23

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.focal-naim.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

x-amz-version-id
5SoNJMsvaKBo9o1fvDlNwcwtKHaLs43c
content-encoding
gzip
via
1.1 c8dd4ffb54e69cebbc66c6d97c5c715e.cloudfront.net (CloudFront)
date
Tue, 05 Dec 2023 09:09:50 GMT
x-amz-cf-pop
DUS51-P3
age
4348
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
last-modified
Mon, 27 Nov 2023 06:03:57 GMT
server
AmazonS3
etag
W/"4516073cff04a3291b301031b1ab7791"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=7200,public
x-amz-cf-id
fxAjMV5ENlJDMDd6qOxdMkCJH95e6s_xplFQdXbE1A4X7sbh-zvxhA==
marketplace-heap.js
cdn.freshdev.io/assets/
12 KB
5 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.154.63.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-154-63-111.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4dc0797c934d9f476ee4b878eb0cac22926c6801101387913fe942c29d510a6a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.focal-naim.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Tue, 05 Dec 2023 06:24:40 GMT
content-encoding
gzip
via
1.1 a690b5bb67b6ba6a36855367ce862e7c.cloudfront.net (CloudFront)
last-modified
Mon, 27 Nov 2023 06:07:33 GMT
server
AmazonS3
x-amz-cf-pop
DUS51-P4
age
14605
x-amz-server-side-encryption
AES256
etag
W/"e86c73700197fd973af0443475083fdd"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
ae0PHgZILEBbAXlJo9q7bWQ1SrpKtFllbXE6wLMf2htGkr28-YJZYw==
heap_receiver.html
cdn.freshdev.io/assets/ Frame F443
2 KB
1 KB
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.154.63.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-154-63-111.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer
https://customerservice.focal-naim.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

age
28758
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Tue, 05 Dec 2023 04:05:09 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Mon, 27 Nov 2023 06:07:36 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 a690b5bb67b6ba6a36855367ce862e7c.cloudfront.net (CloudFront)
x-amz-cf-id
WCwnFqJfJtnVpN27T0vUtKbfeMtZEPfFOvBIJE4GiPUvVT09Yl5_jQ==
x-amz-cf-pop
DUS51-P4
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
heap-1649052351.js
cdn.heapanalytics.com/js/ Frame F443
114 KB
37 KB
Script
General
Full URL
https://cdn.heapanalytics.com/js/heap-1649052351.js
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.233.87 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-233-87.dus51.r.cloudfront.net
Software
nginx / Express
Resource Hash
a08fe179f5ed537bde427c30384e4d93fbe5b8c367bbebb13cfd2ee66d377dc6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Tue, 05 Dec 2023 10:20:32 GMT
content-encoding
br
via
1.1 131833a268da05f8888d9c0861591892.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
DUS51-P3
age
105
x-powered-by
Express
etag
W/"1c867-YcE5iHteYHc+/CQ/Hp4EZm1RB3k"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
mWlOTwLq1Xa8cxq3lJ5HPnFEPSO7cxjqxRcEqroTFqqsApbSHLoyXQ==
iQJxbvtlNh64drM98ksovE89Egv8YMtOXg.jpg
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103070244834/logo/
28 KB
29 KB
Image
General
Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103070244834/logo/iQJxbvtlNh64drM98ksovE89Egv8YMtOXg.jpg
Requested by
Host: customerservice.focal-naim.com
URL: https://customerservice.focal-naim.com/assets/cdn/portal/scripts/bottom.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.72.243 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
1faa732b14bbb3e885d270f396d1f2595faf1ea04b18bbd808dcee851e5f9d55

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.focal-naim.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

Date
Tue, 05 Dec 2023 10:22:18 GMT
x-amz-version-id
5AbQwXRDyZrzRByuuiDopc4aVztBvz5K
Last-Modified
Mon, 04 Dec 2023 13:32:40 GMT
Server
AmazonS3
x-amz-request-id
PJJQNKKBHCTRFT74
ETag
"4dea8ef7c347dc3e4d42a33404fa269e"
x-amz-server-side-encryption
AES256
Content-Type
image/jpeg
Accept-Ranges
bytes
Content-Length
29151
x-amz-id-2
rdU7eHI7WPCGA3deHtS8CowTddqa4JKk661QqVNP9yngt62qavy6A6+grQtyzG7kATQfskmb2A4=
add_user_properties_v3
heapanalytics.com/api/ Frame F443
37 B
261 B
Image
General
Full URL
https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=1068474828952240&v=6376140062264144&s=4178895909240345&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fcustomerservice.focal-naim.com&st=1701771737164
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.139.243 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-139-243.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 05 Dec 2023 10:22:17 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame F443
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=1068474828952240&v=6376140062264144&s=4178895909240345&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fcustomerservice.focal-naim.com%2F&ts=1701771737162&st=1701771737165
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.73.139.243 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-73-139-243.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 05 Dec 2023 10:22:17 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
customerservice.focal-naim.com/ Name: _x_w
Value: 7_1
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%221068474828952240%22%2C%22pageviewId%22%3A%226376140062264144%22%2C%22sessionId%22%3A%224178895909240345%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fcustomerservice.focal-naim.com%2F%22%2C%22ts%22%3A1701771737162%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
cdnjs.cloudflare.com
customerservice.focal-naim.com
heapanalytics.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
18.154.63.111
18.173.233.70
18.173.233.87
2606:4700::6811:190e
3.76.236.105
52.219.72.243
52.73.139.243
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
19c9485b9cc8cbee7c735cd7671e81d692a2909362b39472801b8057ff13fc23
1faa732b14bbb3e885d270f396d1f2595faf1ea04b18bbd808dcee851e5f9d55
2b82c2363f316c6694e5d4b5dae2c12c3e632a8b5d1c9cfddec98f66ae171767
33d252a56f4005ad740add616e29bc136962edef4d5f10d816c585e3b59018a9
49345b3259787ee6b2637bd85ad6e92493101d8d4a4309933fdaaf5d82689c49
4dc0797c934d9f476ee4b878eb0cac22926c6801101387913fe942c29d510a6a
4f4f7567895cbd17d73284746faab20779c93a106be87f8427d0db7c3fd9abdf
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64
9037ec0dfae79c48766a6b4bb6ea17901f01f54f83029cbbeeebbb59b272c784
953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a
a08fe179f5ed537bde427c30384e4d93fbe5b8c367bbebb13cfd2ee66d377dc6
ab3d214995068d115de34d805db3fc1debf419b49fc2cc533a513d0966a7c8cb
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
ddc3e3bae8fa88445788d52ef7c91a024aeb575a0817a1760953744d7f4d407b
ff8510712984ac3ccf08c022b8e8963d556c34ddacdd963f36c99735c8f42057
ff88855ad7481d420d2628b0c82514eede3898696f6570a42085e21b2275fc20