www.affinia.com Open in urlscan Pro
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Effective URL: https://www.affinia.com/protocols-and-procedures/?utm_medium=email&utm_source=footer&utm_campaign=ahc_suiteoffer_200812
Submission: On May 19 via api from CA — Scanned from CA

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GET https://be.synxis.com/?&adult=1&brand=AFFIN&chain=5158&child=0&config=affinia&level=chain&locale=en-US&rooms=1&theme=affinia

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COVID-19 - PROTOCOLS & PROCEDURES

 

Denihan Hospitality Group takes our corporate responsibility seriously. That’s
one reason we are pleased to be a part of the “Hospitality for Hope” and “Safe
Stay” initiatives recently launched by the national hotel industry to provide
hope and enhanced cleaning hotel practices and workplace protocols to meet the
challenges presented by COVID-19. Learn more.

 

As of April 1st, domestic travel ban to NY has been lifted.

COVID – 19

With over fifty years in the New York Hospitality industry, Denihan Hospitality
is dedicated to the health and well-being of our guests and associates during
the COVID-19 crisis and beyond.
To maintain the most rigorous cleaning standards across all properties, we are
working closely with the American Hotel Lodging Association (AHLA), the Centers
for Disease Control and Prevention (CDC) and others to develop strict
comprehensive protocols and procedures. We are committed to upholding these high
standards for our team members and your comfort, safety and peace of mind.

Specific steps include:

• Social distancing guidelines posted in each hotel lobby/elevators/back of
house areas.
• Protection screens are installed at Front Desk with space allocated for
transfer of documents, keys, etc.
• Public space sanitization teams in lobby to disinfect all touch points on a
regular basis, including all frequently-used equipment.
• Increasing the use of antibacterial hand sanitizers and the frequency of
sanitizing public spaces, with a focus on Front Desk counters, door handles and
knobs, elevators and elevator buttons, public bathrooms and room keys.
• Antimicrobial soap accessible in all public restrooms.
• Sanitizing stations installed on each floor and in public spaces.
• All linens and towels changed daily for serviced rooms.
• Full trainings sessions provided to staff by GCG Risk Management.
• PPE including masks and gloves provided to all associates.
• If an employee feels ill, he or she will stay home and consult a doctor. If at
any point a guest
feels ill, our staff will provide immediate assistance.
• Associate Temperature Monitoring through iDISPLAY thermal thermometer kiosks
implemented at all properties for employee usage.
• Reduced contact for arriving and departing guests to include front desk
screens, sanitized key cards and paperless check in/out.
• Ultraviolet sanitizers are available at the Front Desk to assist guests with
sanitization of personal belongings to include, keys, phones and other small
items.
• Room recovery protocol services any potentially exposed guest room and shall
not be returned to service until undergoing an enhanced cleaning and
disinfecting utilizing EPA approved products within CDC guidelines.
• Reduction of in room amenities/high touch items.
• Sanitization door seal provides visible verification indicating the room has
been sanitized on guestroom entryway for arriving guests.

 

Our hotels will always vigilantly maintain the highest level of quality, hygiene
and cleanliness. The Denihan family and our team of professionals stand ready to
assist in any way. Our guests are a part of our family and will always be
welcome, respected and protected to the greatest extent possible.
For the most updated information, please refer to the American Hotel Lodging
Association and the Centers for Disease Control and Prevention (CDC).




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    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

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