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ZOOMINFO PRIVACY POLICY

Updated: August 22, 2021

ZoomInfo understands that you care about how information about you is used. This
Privacy Policy (the “Policy”) explains how we collect information pertaining to
businesses and business people (“Business Information”) and all other types of
information, including personal information, through our online services (the
“Services”), website, and mobile applications (collectively with the Services,
the “Site”); how we maintain, use, and share that information; and how you can
manage the way information about you is handled.

“ZoomInfo” for purposes of this Privacy Policy includes DiscoverOrg Data, LLC, a
Delaware limited liability company, and its affiliates, including Zoom
Information, Inc.

For individuals residing in the EEA, the UK, or Switzerland, please click
here to find out more information.

For residents of the State of California, please click here to find out more
about your rights under the California Consumer Privacy Act of 2018 (“CCPA”).


I. HOW WE COLLECT INFORMATION

A. Where does ZoomInfo get the Business Information for its Business Profiles?

ZoomInfo creates profiles of business people and companies, which we call
“Business Profiles,” from different sources. Once we have collected Business
Information about a person or company, we combine multiple mentions of the same
person or company into a Business Profile. The resulting directory of Business
Profiles (the “Directory”) is then made available to the users of the Site and
our customers and strategic partners. Business Information that may be provided
in a Business Profile includes name, email address, job title and department,
phone number, company name, postal address of company and business-related
postal address of the person, employment history, and education history.
Business Profiles may also include links to articles by, about, or quoting an
individual and links to an individual’s social media profiles. 

ZoomInfo obtains the data for its Business Profiles in several ways, including:

 1. Our search technology scans the web and gathers publicly-available
    information.
 2. We license information from other companies.
 3. Users contribute Business Information about themselves or other people and
    companies. (See “ZoomInfo Community Edition,” below)
 4. Through market research surveys and phone interviews conducted by our
    in-house research team.

ZoomInfo also makes certain limited Business Information from its Business
Profiles publicly available in our directory pages on our Site (the “Public
Directory”). The categories of Business Information that may be made available
in the Public Directory include past or current name, company, company
headquarters telephone number, office address, job title, and/or education
information.

B. How does the ZoomInfo Community Edition and the ZoomInfo Contact Contributor
Work?

ZoomInfo offers a service called ZoomInfo Community Edition (“Community
Edition”). To subscribe to Community Edition, you are required to install
software offered on the Site, known as the ZoomInfo Contact Contributor (the
“Software”) or otherwise provide ZoomInfo with access to your email account.
When you subscribe to Community Edition, you allow ZoomInfo to access certain
Business Information stored by the application that your computer uses to manage
your email and contacts, known as an “email client” (e.g., Microsoft Outlook) or
stored by a provider of cloud services for email (e.g., Google Apps). If
required to access this Business Information stored on your computer’s email and
contact application(s), you may need to provide ZoomInfo with the necessary
username and password information. We use this Business Information to improve
the size and quality of our Directory. In exchange for allowing this access, you
receive a subscription to Community Edition at no charge under specified terms
and conditions (available at /about-zoominfo/ce-terms-conditions).

From the contacts within your email client and “signatures” within email
messages, we collect the following Business Information, if available, for each
person:

 * Name
 * Email address
 * Job title and department
 * Business phone numbers (general, direct, and fax)
 * Company name
 * Postal address of company
 * Business related postal address of person
 * Corporate website URLs
 * Social Networking URLs

From the headers of your emails, we collect the following Business Information,
if available:

 * Metadata such as Internet Protocol addresses and the dates email messages are
   sent or received
 * Email addresses, names, and job titles of recipients and senders

To ensure the integrity of the Directory, we take the following steps:

 * Business Information Only – ZoomInfo only wants business-related information.
   Therefore, any contacts that have an address from a consumer-oriented service
   such as Gmail, Hotmail, or Yahoo are disregarded.
 * Unattributed – We do not disclose who contributed particular information
   using the ZoomInfo Contact Contributor software or other contribution
   methods. (The only exceptions: See “Disclosures to Service Providers,”
   “Disclosures for Legal Reasons,” and “Disclosures to a Buyer of the Company,”
   below.)
 * Opt Out – Anyone added to the Directory may request to be removed at any
   time, via email, web, or a toll-free number. We promptly honor such requests.

ZoomInfo does not “read” the body of your email messages; our technology
automatically extracts only the data we describe in this Policy. We do not
collect data from custom fields or notes in your email client.

Information from your email client will continue to be shared as described above
as long as the Software remains installed. If you choose to stop sharing
information from your email client with ZoomInfo, you can uninstall the Software
at any time following the instructions at /cefaq. You may not, however,
retroactively “unshare” the Business Information you have already made available
to ZoomInfo.

C. Customer Information

Customer Information Collected. ZoomInfo may collect the following information
from or regarding its customers: (1) personal contact information regarding
users of the Services (“User Information”); (2) information uploaded to our
system by a user of the Services (“Uploaded Information”); and (3) usage logs
regarding the use of the Site and Services, including logins and other actions
taken, time stamps, IP address, and other usage data (“Usage Logs”)
(collectively, “Customer Information”).

You may be a user that has been provided access to the Site through your company
license agreement. Your employer may require that one or more users have global
rights to access any and all information of every user that has access through
the company. If you have questions or concerns regarding the rights of other
individuals in your company to access your User Information, Uploaded
Information, or Usage Logs, you should raise those concerns with the appropriate
person at your company.

Use of Customer Information. Customer Information may be used for ZoomInfo’s
legitimate business interests in connection with your use of the Site, including
to respond to user inquiries and fulfill user requests, complete transactions,
provide customer service, send administrative information, and to personalize
user experience with the Site. We may use Customer Information to better
understand our users in general and to improve the content and functionality of
the Site. We may use Customer Information to contact you in the future to tell
you about services, promotions, opportunities, and other general information
about ZoomInfo we believe will be of interest to you. We may use Customer
Information to investigate and prosecute potential breaches of ZoomInfo’s
security or license agreements.

ZoomInfo will not disclose Customer Information to any third party except in
connection with a legitimate use as set forth herein, in connection with a bona
fide legal dispute to which such information is relevant, in response to valid,
compulsory legal process, or as otherwise required by law. ZoomInfo will,
whenever possible, obtain confidentiality agreements from any person or entity
to whom Customer Information is disclosed and ensure any recipients are
committed to employing appropriate technological security measures.

ZoomInfo employs reasonable security and back-up procedures to protect Customer
Information. However, in the unlikely event there is a loss or corruption of
Customer Information, ZoomInfo is not responsible or liable for such loss or
corruption. We encourage our users to retain copies of all Uploaded Information
on their own system.

D. How else does ZoomInfo Collect Information?

When you submit information through our Site. Visitors to our Site may choose to
submit their name, email address, phone number, and/or other information so that
they can learn more about our Services, register to take part in a
ZoomInfo-sponsored event, participate in a survey, contest, or sweepstakes, or
apply to ZoomInfo’s open job positions, among other things. By accessing, using,
and/or submitting information through the Site, you consent to the practices
described in this Policy with regard to the information collected thereby as
described herein. If you do not agree with this Policy, you should not submit
any information through our Site and you must delete all cookies from your
browser cache after visiting the Site and refrain from visiting or using the
Site.

When you manage your Business Profile. ZoomInfo allows you to claim your
Business Profile and to update the information listed about you in your Business
Profile, including your name, job title, business email address, direct phone
number, current and past employment information, and education history. We use
the information you submit to update your Business Profile solely for purposes
of verifying your identity, updating your Business Profile information, and
honoring your privacy preferences. For additional information, see the “Your
Choices” section below. 

When you use our Services. In order to use certain ZoomInfo Services, you may be
required to register as a user. From time to time, we may use your email address
to send you information and keep you informed of products and services in which
you might be interested. You will always be provided with an opportunity to opt
out of receiving such emails. Your contact information may also be used to reach
you regarding issues concerning your use of our Services or Site, including
changes to this Policy. A more detailed description of how we may collect and
use customer information can be found in the “Customer Information Collected”
section above.

When you provide information to our customers. We receive information about our
customers’ end-users from or on behalf of our customers. Because of the nature
of our Services, this information may contain any type of data, but typically
includes name, contact information, and company information, such as company
name. We may also collect data about you automatically through your use of our
Services, as described in the “Cookies and Similar Technologies” section below.
If you are a visitor to or user of a website, application, or service on which a
customer uses our Services, then any information that you provide through our
Services is subject to the customer’s privacy policy and applicable terms. When
we provide our Services to a customer, we act as a “data processor,” and the
customer is considered to be the “data controller,” as further described in the
“When ZoomInfo is a Controller” and “When ZoomInfo is a Processor” sections
below. 

When you refer a friend. If you choose to use our referral service to invite a
friend to join ZoomInfo, we will ask you for your friend’s name and email
address. We will automatically send your friend a one-time email inviting him or
her to visit the Site. ZoomInfo will use this information for the sole purpose
of sending this one-time email and will not store your friend’s name or email
address.

When you purchase our products and Services. If you purchase one of our online
subscription-based Services, you will need to provide credit card information.
We will use that information solely for the purpose of fulfilling your ZoomInfo
purchase request. We will store credit card information in an encrypted form and
will not sell, share, or use it again without your prior consent. (The only
exceptions are described in the sections below on “Disclosures to Service
Providers,” “Disclosures for Legal Reasons,” and “Disclosures to a Buyer of the
Company”).

When you use Chorus. Our data analytics tools and capabilities enable our
customers to collect, store, analyze, and share the contents of audio, video,
image, and text-based communications such as phone calls, video calls, emails,
chats, webinars, and meetings, along with associated data and documentation.
These recordings and analysis thereof may also contain Business Information or
personal information, such as names, titles, and contact information. We may
reproduce, analyze, summarize, and disclose these files, recordings, and any
results of our Services with such customers and their relevant personnel and
other team members, and customers may share this information with their
personnel or others. We may collect biometric information of Chorus customers
when such customers have provided us with their consent to do so. The collection
and use of such biometric information are governed by our Biometric Privacy
Notice in addition to this Policy. 

When you use our mobile applications. When you download and use our mobile
applications, we collect certain information from you including your device
type, operating system, location, platform used, device ID, and the date you
last used the app, among other non-personally identifiable information. We may
also collect other information such as your name, email, company name, and
information about your account with us. If you use our mobile app calendar
integration, certain information will be collected from your calendar meetings,
including meeting participants, meeting description, subject, and date and time
of the meeting. This information is collected to provide you with certain app
features, such as meeting briefs with meeting and contact details within the
app. 

When you use ZoomInfo Integrations. As part of the Services, ZoomInfo may make
available to its customers certain “Integrations.” In using ZoomInfo’s
Integrations, such as ZoomInfo’s SFNA and web browser extensions, Business
Information from customer’s CRM, MAT, or sales enablement software may be
transmitted to ZoomInfo for purposes of matching or cleansing the customer’s
data against ZoomInfo’s database as a feature of the Services. In that event,
ZoomInfo may retain and store such Business Information for purposes of
identifying potential contacts to supplement the Services, verifying the
accuracy of such Business Information, removing out-of-date Business Information
from the Services, or otherwise improving ZoomInfo’s research processes and the
content provided through the Services. Information so received will not be
attributable to the source. In the event that any customer wishes to opt out of
ZoomInfo’s use of such information, they may do so by visiting the ‘Privacy
Center’ within the ZoomInfo Salesforce Native Application and adjusting the
appropriate controls.

When you connect the Services to your email or calendar. In order to provide
certain Services, ZoomInfo may require access to your email account and/or
calendar (e.g., through G-Suite or Office 365). Depending on the specific
Services being used, we may collect email header information, email subjects,
email bodies and attachments, and calendar meeting information such as meeting
participants, meeting description, subject, and date and time of the meeting.
Customers have control over what data is collected, including which mailboxes
are connected, whether message attachments or content is collected, and which
emails or email domains should not be collected. ZoomInfo’s access to and use of
information received from Google Accounts will adhere to the Google API Services
User Data Policy, including the Limited Use requirements. 

From third parties. ZoomInfo may obtain information about you from third-party
sources such as our service providers and strategic partners. We may use this
information to enhance the information that we already maintain about you and to
improve the accuracy of our records, in addition to other purposes described in
this Policy. 

Creation of aggregated information. ZoomInfo may aggregate collected information
about our users in a form that does not allow users to be personally identified
for the purpose of understanding our customer base and enhancing the Site and
the Services that we and our strategic partners and customers can provide you. 

Creation of information from inferences. We may use the information we already
have about you in order to draw inferences about you or to produce scores or
ratings such as the Likely to Listen score. We use scoring models and algorithms
that evaluate selected data points to produce a score predicting the likeliness
of a candidate to respond to a recruiter’s outreach efforts. We do not make any
decisions about individuals, and we do not tell our customers whether to reach
out to a particular candidate or not. 

Automated information collection. We also collect information using cookies, as
described below under the “Cookies and Similar Technologies” section.


II. HOW WE USE INFORMATION

In addition to the uses described in the above section, we may also use
information for one or more of the following purposes:

 * Provide, maintain, and improve the Site
 * Verify, cleanse, update, and maintain Business Information and other
   information provided through the Site
 * Provide and deliver the Services you request, process transactions, and send
   you related information, including communications and invoices
 * Send you technical notices, updates, security alerts, and support and
   administrative messages
 * Respond to your comments, questions, and requests, and provide customer
   support
 * Create your ZoomInfo account and identify you when you sign in to your
   account
 * Communicate with you about products, services, offers, promotions, rewards,
   and events offered by ZoomInfo and others, and provide news and information
   we think will be of interest to you
 * Monitor and analyze trends, usage, and activities in connection with the Site
 * Detect, investigate, and prevent fraud and other illegal activities
 * Protect the rights and property of ZoomInfo, our customers, and others
 * Personalize and improve the Site
 * Notify you about important changes to the Site, including changes or updates
   to this Privacy Policy
 * Facilitate contests, sweepstakes, and promotions, process entries, and
   deliver rewards
 * Consider you for possible employment with ZoomInfo in connection with an
   application that you submit through the Site, and communicate with you about
   your application
 * Create aggregated statistical data, inferred non-personal data, or anonymized
   or pseudonymized data (rendered non-personal and non-identifiable), which we
   or our business partners or customers may use to provide and improve our
   respective services
 * Comply with our contractual and legal obligations, resolve disputes with
   users, and enforce our agreements
 * Carry out any other purpose described to you at the time the information was
   collected


III. HOW WE SHARE INFORMATION

Disclosures of Business Profiles. We may make any Business Information that our
users contribute for inclusion in our Directory, that we collect from public web
sources, that we collect through market research surveys and phone interviews
conducted by our in-house research team, or that we license from third parties
available to users of the Site, to our strategic partners, and to our customers.
If you provide information, including Business Information, in creating or
updating your Business Profile, that information will be included in the
Directory and thus can be viewed by third parties. 

Disclosures via Public Directory. ZoomInfo makes certain limited Business
Information from its Business Profiles publicly available in our Public
Directory on our Site. The categories of Business Information that may be made
available in the Public Directory include past or current name, company, company
headquarters telephone number, office address, job title, and/or education
information. Information in the Public Directory is publicly available to
visitors who visit our Public Directory webpages on our Site.

Disclosures to Affiliates. We may share Business Information with our affiliates
who may act for us for any of the purposes set out in this Privacy Policy,
including our current and future parents, subsidiaries, and other companies
under common control and ownership with ZoomInfo. 

Disclosures to Service Providers. ZoomInfo may from time to time disclose
Business Information or other collected information to service providers, solely
for providing functions related to our operation of the Site and for no other
purpose. For example:

 * ZoomInfo uses service providers to process credit card payments on our Site.
   When you use a credit card to pay for ZoomInfo Services, information such as
   your name, billing address, phone number, email address, and credit card
   information will be submitted to service providers for verification and to
   manage any recurring payments.
 * ZoomInfo uses software hosted by a service provider to provide us with
   information regarding our visitors’ activities on our Site. When you visit
   our Site, that service provider may set cookies on our behalf and may receive
   information about your browsing activity on our Site.

Disclosures to Integration Partners. In using ZoomInfo’s Integrations, such as
ZoomInfo’s SFNA and web browser extensions, Business Information from ZoomInfo
may be disclosed to a customer’s CRM, MAT, or sales enablement software as
requested or directed by our customers. 

Disclosures for Legal Reasons. We may disclose collected information, including
Business Information, to a third party if we believe in good faith that such
disclosure is necessary or desirable: (i) to comply with lawful requests,
subpoenas, search warrants, or orders by public authorities, including to meet
national security or law enforcement requirements; (ii) to address a violation
of the law; (iii) to protect the rights, property, or safety of ZoomInfo, its
users, or the public; or (iv) to allow ZoomInfo to exercise its legal rights or
respond to a legal claim.

Disclosures to a Buyer of the Company. If our company or substantially all of
our assets are acquired, or in the event of a merger or bankruptcy, information
about you and/or information you provide to ZoomInfo may be among the
transferred assets. You will be notified via email and/or a prominent notice on
our Site of any change in ownership or uses of your personal information, as
well as any choices you may have regarding your personal information.

Other Disclosures

If you register for a ZoomInfo event with a third-party speaker, your
information will generally be shared with the speaker and any third-party
sponsors or partners of the event.

We post customer testimonials on our Site which may contain the customer’s name.
We always get consent from the customer prior to posting any testimonial. If you
wish to update or delete your testimonial, you can contact us
at privacy@zoominfo.com.

Our Site offers publicly accessible blogs or community forums. You should be
aware that any content you provide in these areas may be read, collected, and
used by others who access them. You can request the removal of your personal
information from our blog or community forum by contacting us
at privacy@zoominfo.com. In some cases, we may not be able to remove your
personal information, in which case we will let you know if we are unable to do
so and why.


IV. COOKIES AND SIMILAR TECHNOLOGIES

Most websites, including our Site, use a feature of your browser to set a small
text file called a “cookie” on your computer. The site placing the cookie on
your computer can then recognize the computer when you revisit the site to allow
auto log in and track how you are using the site.

When you visit our Site, our servers and/or those of our service providers
automatically record certain information that your web browser sends, such as
your web request, Internet Protocol address, browser type, referring/exit pages
and URLs, number of clicks, domain names, landing pages, pages viewed, time and
date of use, and other information. We may link this information to information
that you submit while on our Site, which does allow you to be personally
identified.

You are free to decline cookies. You can configure your browser to accept all
cookies, reject all cookies, erase cookies, or notify you when a cookie is set.
Electing to reject or disable cookies may substantially limit your ability to
use our Site.

ZoomInfo may adopt other technologies that serve similar functions as cookies.
If we do so, we will disclose it in this Policy.

A. Third Party Cookies

The use of cookies and similar technologies by our partners, affiliates,
tracking utility company, and service providers is not covered by this Policy.
We do not have access to or control over these cookies. Our partners,
affiliates, tracking utility company and service providers may use session ID
cookies in order to:

 * personalize your experience
 * analyze which pages our visitors visit
 * provide website features such as social sharing widgets
 * measure advertising effectiveness
 * track which areas of our site you visit; in order to remarket to you after
   you leave

To disable or reject third-party cookies generally, please refer to the
third-party’s relevant website. You can also reject third-party analytics
cookies by clicking the “Close” button on the cookie banner when visiting our
Site. 

B. Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc., on
our Site. Google Analytics uses cookies or other tracking technologies to help
us analyze how users interact with and use the Site, compile reports on the
Site’s activity, and provide other services related to Site activity and usage.
The technologies used by Google may collect information such as your IP address,
time of visit, whether you are a return visitor, and any referring website. The
Site does not use Google Analytics to gather information that personally
identifies you. The information generated by Google Analytics will be
transmitted to and stored by Google and will be subject to Google’s privacy
policies. To learn more about Google’s partner services and to learn how to opt
out of tracking of analytics by Google click here.

C. Web Beacons

Our Site contains electronic images known as “web beacons” (sometimes called
single-pixel gifs) and are used along with cookies to compile aggregated
statistics to analyze how our site is used and may be used in some of our emails
to let us know which emails and links have been opened by recipients. This
allows us to gauge the effectiveness of our customer communications and
marketing campaigns.

D. Advertising Choices and Control

As described in this Privacy Policy, third parties on our Site may use cookies
and similar tracking technologies to collect information and infer your
interests for interest-based advertising purposes. If you would prefer to not
receive personalized ads based on your browser or device usage, you may
generally express your opt-out preference to no longer receive tailored
advertisements. Please note that you will continue to see advertisements, but
they will no longer be tailored to your interests.

To opt-out of interest-based advertising by participating companies in the
following consumer choice mechanisms, please visit: 

 * Digital Advertising Alliance’s self-regulatory opt-out page
   (http://optout.aboutads.info/) and mobile application-based “AppChoices”
   download page (https://youradchoices.com/appchoices)
 * European Interactive Digital Advertising Alliance’s consumer opt-out page
   (http://youronlinechoices.eu)
 * Network Advertising Initiative’s self-regulatory opt-out page
   (http://optout.networkadvertising.org/).


V. YOUR CHOICES

A. How Can You Change or Delete Your Professional Information?

To find out if you are in the ZoomInfo database, search for your first name and
last name on the ZoomInfo home page. If you have a common name, you can limit
your search based on geographical location or companies where you have worked.

Once you have located one or more ZoomInfo profiles in your name, consider these
options for managing your professional profile on ZoomInfo:

Update Your Own Professional ZoomInfo Profile. Make sure your ZoomInfo profile
is up to date for recruiters and others who may want to reach you. Simply verify
your ZoomInfo profile and you can update your work history, education history,
and contact information. You can also consolidate multiple ZoomInfo profiles in
your name to create a comprehensive snapshot of your professional background.
Please Click here to view, verify, and update your ZoomInfo Directory profile.

Remove Your ZoomInfo Profile Completely. If you wish to completely remove your
existing individual profile from the Directory, please visit Remove Your
Zoominfo Professional Profile or email remove@zoominfo.com. If you make this
choice, your name, employment history, education history, web references, and
contact information (including email address) will be removed from our search
results as soon as possible.

B. How Can You Change or Delete Your Company Information?

To find out if your company is in the ZoomInfo database, search for your
organization on the ZoomInfo home page. Once you have located the ZoomInfo
profile, consider these options for managing your company profile on ZoomInfo:

Update Your Company Profile on ZoomInfo. Simply verify your ZoomInfo company
profile to update your company description, industry, company location, and
more. You can also consolidate multiple ZoomInfo profiles to create a
comprehensive snapshot of your company. Please click here to view, verify, and
update your ZoomInfo company profile.

Remove Your Company ZoomInfo Profile Completely. ZoomInfo is a specialized web
search engine, similar to Google but focused on finding information about
companies and professionals. We gather all information about companies from
corporate web sites, press releases, and/or SEC documents filed with the US
government. The company summaries are created automatically by ZoomInfo’s
software based on the information we find on those documents.

As a company policy, ZoomInfo does not remove company information from our
search engine. If any of the company information is incorrect, please update
your company profile.

C. How Can You Opt-Out of Certain Uses of Your Information?

ZoomInfo gives you the opportunity to “opt out” of having your information used
for certain purposes.

If you no longer wish to receive our newsletter and promotional communications,
you may opt-out of receiving them by following the instructions included in each
newsletter or communication or by visiting /unsubscribe. After we receive your
request, we will send you an email message to confirm that you have been
unsubscribed.

ZoomInfo will not share information about you that you submit when you register
for our Services with third parties for promotional uses unless you opt in to
such sharing within your ZoomInfo account or ZoomInfo has separately acquired
such information from other sources, in which case ZoomInfo will give you the
opportunity to opt out via email.

If you have registered for a ZoomInfo account and opted in to share your
information with ZoomInfo subscribers, you may opt out by signing in to your
ZoomInfo account and changing your preferences by clicking “Edit” next to your
contact information on the Profile page.

If you have subscribed to Community Edition and opted in to share your business
contacts with ZoomInfo in exchange for free access to our premium services, you
may opt out of any further sharing of business contacts by uninstalling the
Software, as described on /cefaq. If you uninstall the Software, your
subscription to Community Edition will immediately expire and ZoomInfo will no
longer collect Business Information from you through this method (however, you
will not be able to ‘unshare’ the Business Information you have previously
provided to ZoomInfo).

You may also communicate your opt-out request to ZoomInfo by telephone or postal
mail by using the contact information at the bottom of this Policy.


VI. HOW DO WE KEEP YOUR INFORMATION SECURE?

The security of your information is important to us. When you enter sensitive
information (such as a credit card number) on our registration forms, we encrypt
that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the information
submitted to us, both during transmission and once we receive it. However, no
method of Internet transmission or electronic storage is 100% secure. Therefore,
while we strive to use commercially acceptable means to protect your
information, we cannot guarantee its absolute security.


VII. DATA RETENTION

We will retain your information for a period of time consistent with the
original purpose(s) for which we collected it, as described in this Privacy
Policy. We will retain your information (i) for as long as we have an ongoing
relationship with you and as needed to provide you Services; (ii) as necessary
to comply with our legal obligation(s); (iii) as necessary to resolve disputes
or to protect ourselves from potential future disputes; or (iv) as necessary to
enforce our agreements. Retention periods will be determined taking into account
the amount, nature, and sensitivity of your information and the purpose(s) for
which it was collected. After the retention period ends, we will delete your
information. Where we are unable to do so, we will ensure that appropriate
measures are put in place to prevent any further use of your information.


VIII. LINKS TO OTHER SITES

This Site contains links to other sites that are not owned or controlled by
ZoomInfo. We are not responsible for the privacy practices of such other sites.
When you leave our Site, we encourage you to be aware and to read the privacy
statements of each and every website that collects personally identifiable
information. This Policy applies only to information collected by this Site or
in the method(s) otherwise discussed herein.


IX. SOCIAL MEDIA WIDGETS

Our Site includes social media features, such as the Facebook “Like” button and
“Widgets,” such as the “Share” button or interactive mini-programs that run on
our Site. These features may collect your IP address, which page you are
visiting on our Site, and may set a cookie to enable the feature to function
properly. Social media features and widgets are either hosted by a third party
or hosted directly on our Site. Your interactions with these features are
governed by the privacy policy of the company providing it.


X. INFORMATION FOR USERS IN EUROPE AND ELSEWHERE OUTSIDE THE U.S.

If you use our Site outside of the United States, you understand that we may
collect, process, and store your personal information in the United States and
other countries in which we or our affiliates or subcontractors maintain
facilities. The laws in the U.S. regarding personal information may be different
from the laws of your state or country. 

A. Users in the European Union (EEA), the UK, and Switzerland 

If you are a resident of the EEA, the UK, or Switzerland, the following
information applies.

Purposes of processing and legal basis for processing: As explained above, we
process personal information in various ways depending upon your use of our
Sites. We process personal information on the following legal bases:

 1. with your consent;
 2. as necessary to perform our agreement to provide Services;
 3. as necessary for compliance with a legal obligation to which we are subject;
    and
 4. as necessary for our legitimate interests in providing the Sites where those
    interests do not override your fundamental rights and freedom related to
    data privacy.

ZoomInfo’s collection of Business Information, and the creation and licensing of
ZoomInfo’s Business Profiles and Directory, are within ZoomInfo’s legitimate
interests to organize and make available business contact information given the
limited impact of this data on an individual’s private life and that this
information, unlike personal contact details, is widely disclosed. ZoomInfo has
put in place safeguards to protect personal privacy and individual choice,
including disclosures of its data processing activities, the use of consent or
opt-outs wherever possible, and the implementation of a privacy
center: /about-zoominfo/privacy-center.

Right to lodge a complaint: Users that reside in the EEA, the UK, or Switzerland
have the right to lodge a complaint about our data collection and processing
actions with the supervisory authority concerned. Contact details for data
protection authorities are available here.

Transfers: Personal information we collect may be transferred to, and stored and
processed in, the United States or any other country in which we or our
affiliates or subcontractors maintain facilities. Per the applicable
requirements of the General Data Protection Regulation (“GDPR”), we will ensure
that transfers of personal information to a third country or an international
organization are subject to appropriate safeguards as described in Article 46 of
the GDPR, such as the EU Standard Contractual Clauses. Please see “Privacy
Shield Frameworks” below regarding our compliance with the EU- and Swiss-US
Privacy Shields.

Individual Rights: If you are a resident of the EEA, the UK, or Switzerland, you
are entitled to the following rights under the GDPR. Please note: In order to
verify your identity, we may require you to provide us with personal information
prior to accessing any records containing information about you.

 * The right to access, correction, and restriction of processing. You have the
   right to request access to, and a copy of, your personal information at no
   charge, as well as certain information about our processing activities with
   respect to your data. You have the right to request correction or completion
   of your personal information if it is inaccurate or incomplete. You have the
   right to restrict our processing if you contest the accuracy of the data we
   hold about you, for as long as it takes to verify its accuracy.
 * The right to data portability. You have the right to ask for a copy of your
   data in a machine-readable format. You can also request that we transmit your
   data to another entity where technically feasible. 
 * The right to request data erasure. You have the right to have your data
   erased from our Site if the data is no longer necessary for the purpose for
   which it was collected, you withdraw consent and no other legal basis for
   processing exists, or your fundamental rights to data privacy and protection
   outweigh our legitimate interest in continuing the processing.
 * The right to object to our processing. You have the right to object to our
   processing if we are processing your data based on legitimate interests or
   the performance of a task in the public interest as an exercise of official
   authority (including profiling); using your data for direct marketing
   (including profiling); or processing your data for purposes of scientific or
   historical research and statistics.

When ZoomInfo is a Controller. ZoomInfo acts as a data controller when we
collect and use information about data subjects who are visitors to our Site, as
well as when we collect and use information about data subjects for purposes of
creating and maintaining our Business Profiles and providing the Services.
ZoomInfo’s Data Protection Officer can be contacted by email at
privacy@zoominfo.com. 

When ZoomInfo is a Processor. When our customers use our Services, they are
acting as the data controller and are responsible for ensuring that personal
information collected about data subjects is being processed lawfully. In those
circumstances, we are acting as the data processor, and receive personal
information as agents of our customers merely for processing as instructed by
our customers. Our customers are solely responsible for determining whether and
how they wish to use our Services, and for ensuring that all third-party
individuals that are a visitor to or user of a website, application, or service
on which a customer uses our Services have been provided with adequate notice
regarding the processing of their personal information, have given informed
consent where such consent is necessary or advised, and that all legal
requirements applicable to the collection, use, or other processing of personal
information through our Services have been met by such customers. Our customers
are also responsible for handling data subject rights requests under appliable
law, by their users and other individuals whose data they process through the
Services. ZoomInfo’s obligations with respect to personal information for which
we are solely a data processor are defined in our agreements with our customers
and are not covered by this Policy.

B. The General Data Protection Regulation (“GDPR”) 2016/679

ZoomInfo endeavors to comply with the provisions of the GDPR as to any
information in its possession regarding European Union-based persons (“data
subjects”). As such, ZoomInfo only processes personal information on data
subjects where it has a lawful basis to do so, which may include the consent of
the person (especially in the case of website visitors who provide their
information), performance of a contract, compliance with a legal obligation, or
the legitimate interest of the controller or a third party. ZoomInfo provides
notice to all data subjects as required by GDPR Article 13 or 14, as
appropriate, and honors the rights of data subjects provided in Articles 12-23,
including the right to be forgotten. For any opt-out requests or other inquiries
related to privacy, please visit our privacy center
at /about-zoominfo/privacy-center or email remove@zoominfo.com.

In the course of obtaining data to be included on the Site, if ZoomInfo obtains
Business Information regarding an individual that ZoomInfo has reason to believe
is based in the European Union, ZoomInfo will provide such individual with a
notice detailing the information ZoomInfo has on such person, the purpose for
which it will be used, and informing such person of their rights with respect to
such information, including the right to know what information ZoomInfo
possesses on them, to correct such information, or to opt out of data collection
entirely. Such persons may opt out of the ZoomInfo database by
visiting /update/remove or emailing remove@zoominfo.com.

C. Privacy Shield Frameworks

While ZoomInfo continues to be certified by and adhere to the principles of the
Privacy Shield Frameworks, in light of the Court of Justice of the European
Union decision regarding the legal effect of the EU-US Privacy Shield Framework,
ZoomInfo does not rely upon the Frameworks to ensure the lawful transfer of data
from EEA to non-EEA countries.

ZoomInfo complies with the EU-US Privacy Shield Framework and Swiss-U.S. Privacy
Shield Framework as set forth by the US Department of Commerce regarding the
collection, use, and retention of personal information transferred from the
European Union and Switzerland to the United States. ZoomInfo has certified to
the Department of Commerce that it adheres to the Privacy Shield Principles. If
there is any conflict between the policies in this Policy and the Privacy Shield
Principles, the Privacy Shield Principles shall govern. To learn more about the
Privacy Shield program, any rights you may have to binding arbitration before a
Privacy Shield Panel, and to view our certification page, please visit
 https://www.privacyshield.gov.

For information received under the Privacy Shield, ZoomInfo will require third
parties to whom we disclose personal information to safeguard that personal
information consistent with this Policy by contract, obligating those third
parties to provide at least the same level of protection as is required by the
Privacy Shield Principles. EU and Swiss citizens may choose to opt-out of such
disclosures. ZoomInfo may have liability to you in case of failure to comply
with the law or this policy in handling onward transfer of your information to
third parties.

In compliance with the Privacy Shield Principles, ZoomInfo commits to resolve
complaints about your privacy and its collection or use of your personal
information. European Union or Swiss individuals with inquiries or complaints
regarding this Policy should first contact ZoomInfo at privacy@zoominfo.com.
European Union and Swiss individuals have the right to access their personal
information.

ZoomInfo further has committed to refer unresolved privacy complaints under the
Privacy Shield Principles to JAMS (Judicial Arbitration & Mediation Services),
an independent alternative dispute resolution provider located in the United
States and recognized for this purpose by the US Department of Commerce. If you
do not receive timely acknowledgment of your complaint, or if your complaint is
not satisfactorily addressed, please
visit https://www.jamsadr.com/eu-us-privacy-shield for more information, and to
file a complaint.

The Federal Trade Commission has enforcement authority regarding ZoomInfo’s
compliance with the Privacy Shield Principles.


XI. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law permits you to request certain
information regarding the disclosure of your personal information by us to third
parties for the third parties’ direct marketing purposes. To make such a
request, please send your request, by mail or email, to the address at the end
of this Policy under the “Contact Us” section.


XII. DO NOT TRACK SIGNALS

Your browser or device may include ‘Do Not Track’ functionality. Our information
collection and disclosure practices, and the choices that we provide to
visitors, will continue to operate as described in this Policy, whether or not a
Do Not Track signal is received.


XIII. CHILDREN’S PRIVACY

Our Site is not directed to or intended for individuals under the age of 16. We
do not knowingly collect or use any personal information from users of our Site
who are under the age of 16. No personal information should be submitted to our
Site by individuals who are under 16 years of age. If we learn that we have
collected information from someone who is under 16, we will take steps to delete
the personal information as soon as possible. If you believe we may have
collected personal information from someone under 16, please contact us at
privacy@zoominfo.com. 


XIV. CHANGES TO THIS POLICY

ZoomInfo reserves the right to modify this Policy from time to time, so please
review it regularly. If we make material changes to this policy, we will notify
you here, by email, and/or by means of a notice on our homepage prior to the
changes becoming effective. Your continued use of the Site after any updates to
this Privacy Policy constitutes your acceptance of the updated Privacy Policy. 


XV. NON-PRIVACY SHIELD RELATED QUESTIONS OR COMPLAINTS

If you have an unresolved data privacy or data use concern that we have not
addressed satisfactorily, please contact our U.S.-based third-party dispute
resolution provider (free of charge)
at https://feedback-form.truste.com/watchdog/request.


XVI. CONTACT US

If you have questions or concerns regarding this Privacy Policy, please contact
us at:

ZoomInfo
Attn: Privacy
805 Broadway, Suite 900
Vancouver, WA 98660
360-718-5630
Email: privacy@zoominfo.com

Frequently Asked Questions

Want to learn more about ZoomInfo? Check out some of our FAQs. From
trustworthiness and safety, to how we collect data, we are committed to answer
your top questions:

 * Is ZoomInfo Trustworthy?
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 * How Does ZoomInfo Get My Information?
 * Read All FAQs

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