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 * How It Works
 * Why Navimize
 * Resources
 * Login
 * LEARN MORE

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 * How It Works
 * Why Navimize
 * Resources
 * Login
 * LEARN MORE




NAVIMIZE: YOUR VIRTUAL WAITING ROOM

Navimize’s innovative, data-driven platform brings efficiency to your workflow
by predicting schedule delays and automating communication with patients in
real-time. The platform manages in-office and virtual visits with ease, allowing
your staff to focus on revenue-generating tasks.

LEARN MORE
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THE NAVIMIZE VIRTUAL WAITING ROOM: OPTIMIZED FOR MODERN HEALTHCARE

Navimize uses proprietary algorithms to automate in-office and virtual patient
flow. The platform sends automated, real-time text messages—so that patients
arrive only when you are ready to see them. The platform also helps you navigate
new hybrid patient care schedules so that you can easily combine virtual and
in-office visits.

GET RID OF YOUR PHYSICAL WAITING ROOM

Real-time notifications inform patients exactly when to arrive, eliminating the
need for a waiting room.

CREATE A FIVE-STAR VIRTUAL EXPERIENCE

By transitioning to a virtual waiting room, you’ll dramatically improve your
patient experience, while keeping patients safe.

STREAMLINE PATIENT SCHEDULING

Navimize manages your in-office and online appointment scheduling so that you
can focus on giving your patients the best care.


EVENT-BASED NOTIFICATIONS



Navimize streamlines all of your notifications making it easy to send out
messages based on patient journey triggers like check-in, checkout, no-show, and
more. You can also send out custom notifications about copays or balances due. 




ONE-STEP IMPLEMENTATION


SEAMLESS INTEGRATION
WITH EMRS



We’ve made it easier than ever to bring Navimize to your practice. We’re fully
integrated with EMRs and practice management systems, including athenaClinicals
by athenahealth. Simply request access to the system, and you’re on your way to
scheduling freedom.

LEARN MORE


WHY NAVIMIZE?

MAXIMIZES VIRTUAL AND OFFICE WORKFLOW EFFICIENCY

Telemedicine and virtual visits will continue to be a normal part of healthcare
delivery, even in a post-pandemic world. Navimize helps practices seamlessly
schedule virtual and office visits, solving the common logistical issues
associated with hybrid schedules. The platform automates messaging streams to
patients based on their appointment type. Patients receive real-time updates
with information and instructions relevant to their appointment. 

With Navimize, you’ll never have to struggle to stay on top of which patients
are coming into the office for their appointment vs. which patients have online
appointments. The platform empowers you to focus on serving patients and growing
your practice.

INCREASES PATIENT SATISFACTION

Overcrowded waiting rooms have been a serious issue in healthcare. Studies show
that 30% of patients have left a doctor's office because of the wait times.

Navimize eliminates your waiting room, by providing real-time appointment
updates and a system for communication. Patients can arrive when you're readyto
see them—transforming the patient experience.

Navimize makes a visit to the doctor’s office quick and efficient. The platform
consistently increases online reviews by 1.5 to 2 stars!

IMPROVES PRACTICE PRODUCTIVITY

The pandemic introduced even more inefficiencies to the usual office workflow.
Staff members had to make multiple phone calls to patients. Patients had to deal
with busy signals and longer hold times, making the entire pre-appointment
process stressful. Navimize seamlessly handles your entire pre-appointment, day
of the appointment, and patient education process. 

Your staff can finally breathe and get back to focusing on work that matters for
your practice.

REDUCES FRUSTRATION AND BURNOUT

Dealing with scheduling issues, plus angry patients in the waiting room creates
a stressful work environment. Over time, this negatively impacts the morale of
your front office staff and leads to burnout. Make your staff happy, and improve
team morale with Navimize. The platform delivers scheduling ease to make your
team’s life a breeze.

IMPROVES ONLINE REVIEWS

Long patient wait times and inefficient workflows can ruin your online
reputation and HCAHPS scores. Every negative review turns away 30 new patients.
Studies show that one-star hospitals have an average wait time of 34 minutes.
Five-star hospitals have wait times of less than 13 minutes. Your patients
deserve a five-star experience.

Navimize is here to help you meet the mark.

OPTIMIZES YOUR SCHEDULE

Navimize helps you control your schedule so that you can optimize volumes and
revenues, without compromising quality care. Need to spend 20 additional minutes
with a complex case? Or, have a patient that was in and out in 10 minutes? No
problem. Navimize reschedules your day and alerts the rest of your patients.

You get to maximize ROI by spending the right amount of time and delivering the
optimal experience for each patient.

In a time of social media and instantaneous physician reviews, being a
well-respected physician is essential, but providing a thoughtful patient
experience has set my practice apart from competitors.



Neil Roth, MD – Orthopedist, NYC, Westchester
Navimize has greatly improved the patient experience at my practice. By
eliminating frustrating, unanticipated long wait times, I can focus on providing
quality care to each and every patient with less stress. My patients are
appreciative and I get better reviews!



Moshe Rubin, MD – Gastroenterologist, NYC
I have been using this for the past 6 months and my patients love it!
They comment that it shows that I respect their time and it allows them not to
rush if still caught at work. It also forces me to stay on time with entering my
notes and forces me to be more efficient. It’s a win-win for everyone.



Audrey Woolrich, MD – Gastroenterologist, NYC
Patients understand that doctors run behind. What they want is communication
when this happens. To take this off our plate and communicate in an automated
way was great, but Navimize has morphed to a whole lot more than that. Navimize
is extremely easy to implement. It’s very easy to communicate with the Navimize
team and make quick adjustments.



Audrey Sublett,Chief Operating Officer at CovenantCare Practices
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CREATED BY A PHYSICIAN
TO HELP PHYSICIANS



Navimize was founded to help health systems thrive via comprehensive patient
management solutions including virtual waiting rooms, telemedicine triage
software, and a patient communication suite. The concept was created by Dr.
Jennifer Meller, a Castle Connolly Top Doctor and NY Times SuperDoctor, who grew
tired of seeing her patients and practice’s reputation suffer due to growing
wait times in her office. She teamed up with tech industry veteran and her
Wharton Business School classmate, Kavita Mangal, to launch an innovative
solution to make wait times a thing of the past.


READY TO LAUNCH YOUR VIRTUAL WAITING ROOM?

LEARN MORE

ABOUT US

 * About Us
 * Our Team
 * Our Story
 * Contact Us
 * Resources

SOLUTION

 * How It Works
 * Why Navimize
 * Integrations
 * In the News

SUPPORT

 * FAQ
 * Support
 * Terms & Conditions
 * Privacy Policy

GET STARTED

REQUEST DEMO

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© 2021 - Navimize - All Rights Reserved.

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CASE STUDY: Navimize Helps CovenantCare Practices Create a Virtual Waiting Room


Learn about how Navimize helped CovenantCare Practices overcome crowded waiting
rooms and poor patient satisfaction by implementing a virtual waiting room and
automating patient communication.
leARN MORE
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